Still waiting on my order 1/5
I ordered six swimsuits three weeks ago and still haven’t got them not even tracking number I sent them a message and they never got back to me.. I’m very disappointed and will never order anything from them again..
Where is your store? 5/5
I just have a question, where is your store?
Didn’t even get my Package 1/5
I ordered these bathing suits on May 3rd , and it is currently May 22. I have never had to wait this long for a Package.😠
Different from the Website?? 2/5
I was getting ready to order a few swimsuits and thought it would be easier to track and order through the app, so I went to log in on the app and it said I had not signed up which is not true, so I “made a new account” with the same email, and when I tried to add the suits I wanted to my cart, it said they didn’t have them. I even tried the product codes and nothing showed up. I’m not sure why this happened but I find it weird they do not have the same products on their app as on their website.
Perfect sizing and quality 5/5
By jj rhoads
I ordered a suit for the first time and can say I will be buying all my suits from now on from cupshe! Perfect sizing and quality. Thank you cupshe!
I only purchase my suits from cupshe. Great prices, fit perfectly, and arrive usually within a week!
I’m neutral 3/5
I ordered about 7 swimsuits from this company and they came just perfectly. I just didn’t dig in them because their bottoms are rather large and I am unusually skinny. No problem. When I attempted to return these suits, they would not let me. In fact they made me pick out ten more suits off their websites for compensation. I truly just wanted my money back and to return the suits. Although their efforts were nice, it was still poor customer service because I felt like what’s the point of me picking out ten more when I know none will fit me anyway, right? I told them that. They STILL would not allow me to return them. Like I said, I’m neutral. The efforts were there, but my requests were not met- and it’s not like they were difficult requests at all. I wouldn’t recommend this company, but I also would not tell others to turn away for them. Just know what you might get yourself into when choosing to purchase from their brand.
I love this app it has such cute clothes and bathing suit. Even with the pandemic going on I still got my order in 5 days. It AMAZING. Because of this it deserves 10 stars in my book.
horrible shipping. 1/5
i ordered 5 swimsuits. i have waited 2 weeks and it still says they haven’t been shipped. they told me mine will be shipped from China and that is what is taking so long, when they originally said it was from the states. they refuse to refund saying it’s “been shipped” but it’s now been a week of being “shipped” and there is still nothing in the mail. my previous purchases have been awesome but this one is ridiculous, not ordering again.
very upset. 1/5
i ordered 3 bathing suits only one came in so i went to track them and it says it’s been shipped which is an absolute LIE ! and now can’t even get my money back do not get anything of this scam app.! I’ve been waiting 13 almost 14 days for 2 bathing suits i never got an my pool opens may 21st!
Poor Customer Service 1/5
I ordered a bathing suit 2+ weeks ago and they still haven’t shipped it. Company used “covid” as an excuse but will not provide me with a time expected and promised quick shipping.
App & Website do not work together. 3/5
I made a purchase using my laptop. I set up my Sunchasers Club with my email and have a lot of points. Then made a purchase on the App - it kept telling me I didn’t have an account. I finically sign in via FB and place my order. When I got to my laptop suddenly I can sign on to my account. Guess what - no sign of the order. I can see that I paid for it. I go back to the App and there is the order but not my previous points......
Major disappointment 1/5
Nothing runs true to size. Nothing is adjustable. Quality is mediocre at best. Let’s see how returns go. Based on reviews I’m not very confident.
By cupshe kid
I mean I like this company the bathing suits are petty and all but the thing is when I see a pretty bathing suit most of the time I can’t buy it because it is in only S/M/L or xL or xxL, Well I would rate this company all 5’s every time if there was such thing as a size XXS and a size XS in all the suits. I hope y’all make my wish 😃
Really bad customer servicié 1/5
By unsatisgied and dissappointed
They just won’t help or response.
By mickenzy l
I ordered a small on accident when i literally had a large in my cart and no one is answering me? I want to cancel my order before it gets shipped and order a large.
Everyone I want is sold out in my size - every time ! 3/5
I did purchase 2 last year and LOVED them.
Fantastic customer service 5/5
I had ordered a medium and needed a small, they were super fast with response time and even replaced my order without requiring a return. So efficient and friendly, not to mention the quality of the product is great!
Don’t use app 1/5
App is worthless. It does not recognize the email OR password that the website recognizes. The website is NOT synced with the app. It won’t let you login.
I emailes them, they said they fixed it and told me to try again. I tried. Not fixed. Same problem. Emailed them again. They replied and told me to change my password. The app will not let me change my password bc it does not recognize my email. Again, the WEBSITE recognizes my email and password combo and lets me log in without problems.
The app is the problem, not my login.
Terrible app & site 1/5
Have tried for over a month to order. First they claimed every card I had declined. My cards all work fine on every other site. I tried emailing them. They told me they need me to set up a PayPal account. I don’t use PayPal. Why can’t I pay with a credit card like it says I can? They then keep saying I need to contact my bank. I did, confirmed it’s their site. They don’t seem very competent. It’s their site but somehow it’s my fault it won’t work. I’ve just took screen shots of my card uploaded dvd then of the message saying card save failed. Let’s see if they figure it out from here. If so, I will update my rating. As of now, I will say don’t waste your time.
I love this app they have swimsuits and coverups that are absolutely adorable and the quality is amazing !!!
Great service 5/5
I ordered 4 bathing suits from here they all fit except one, the bottoms were too big. So I called and they said they would let us keep the bathing suit and give us credit back and I just got a new bathing suit. They all fit perfectly and they are so cute. Very impressed
Liz Oghaimed 5/5
After losing my original packet these guys went the extra mile to get me new set got them and definitely love my bikinis!! Thank you so much guys!!
AMAZING QUALITY !!!!
This is my favorite swim suit store. There isn’t a time I haven’t found something I liked!! Except they have a lot of high waisted stuff which I tend to wear just regular bottoms. Cause high waisted make u look like your trying to hide fat. But any ways I love these bathing suit I just wish there were more regular bottoms. Also I think there should be an option where you can choose to only buy the bottoms or tops for a cheaper price.
I wanna delete!! 1/5
By Good stuff come with price
This app needs a delete option !!
Can't use it if I don't make a new one and I don't want to cause like my current email address and would like the ability to delete this App!!!
Bathing suit 5/5
I bought a plus size bathing suit from them, for $30. It’s better quality than $100+ suits from torrid.
Arrived just in time 5/5
My package arrived just in time! And is perfect size
love ❤️ 5/5
By Madaline Porter
i have been buying from cupshe for years, i will never buy from a different place 😊
By Isabella Postier
I love this app it help find the perfect swimming suit for you!!!❤️❤️
I LOVE this app! 5/5
By Bear 12345678!
All of the clothing and bathing suits on this app are affordable and so so cute on! They fit true to size and I love everything I have ordered!
Awesome customer service! 5/5
First time ordering and I received a dress with a defect in the print on the material. Started a chat session and somehow lost it, started another and they were just as friendly as the first person. Within 10 minutes I have a new dress on the way! Definitely will be ordering again!
Love the styles 5/5
Having been a customer over the years, I’ve experienced great customer service. I don’t know how other customers can be so harsh. . . . The return/exchange policy has been helpful. I have been able to exchange suits multiple times and have been able to get the right fitting size I’d need. So many cute styles. I try to get a new one or more every year.
Where’s my order? 3/5
It has been over two weeks since I ordered my swimsuit and the app will not let me track my order. Every time I try to track it, it says that i have to allow 72 hours after my package has been shipped. I’m assuming that my package hasn’t been shipped yet, which is upsetting because it’s been over two weeks since I ordered it.
it won’t let me track my order 5/5
By im so madddddddddddddddddddddd
i ordered my bathing suit a week ago and it won’t even let me track where my order is. i am extremely upset with this HORRIBLE costumer service. i have been trying to get in contact with them and they don’t seem to care. hopefully if i get my bathing suit AFTER my trip it will be good quality and i can wear it in the summer. i am extremely upset.
update: i emailed them and they responded within 3 hours. honestly very impressed.
Something for everyone 5/5
By Abigail Jennings
I have strict parents so agreeing on a swimsuit is a yearly struggle. Saw the ad for this on Snapchat and decided to give the app a try, ended up with a great bikini that my mom likes just as much as I do! Definitely recommend!
The best bikinis 5/5
For the price , these suits are great quality. Love the styles. I’m a constant return customer :)
Great quality, good service 4/5
Sizing is good for being between plus size and regular but returns are pretty lengthy. Swimsuit qualities are wonderful! This is my go to for swimsuits.
I’ve ordered 3 swimsuits so far, all good quality, the bottoms seem to be true to size, you just really have to look at the cut of the suit and know your body type. I also ordered a cover up that is adorable too! Highly recommend CUPSHE!
Great company! Amazing customer service! I have 5 bathing suits from them! One didn’t fit right! And they helped me right away with getting the right size! Didn’t even have to send it back! They just gave me a coupon that paid for another one!
Very pleased 5/5
I was a little hesitant to try CUPSHE but the swimsuits were too cute to resist. I took my chances and ordered a bunch, thinking I would keep my favorites and then return a few. The suits were very good quality! A few ran small, but the return process was easy. I emailed them and got a response the next day. I’m very happy, and just placed another order!
Cute Suit, but cut short, little support for breasts 3/5
First time buyer, super cute suit. Adorable.
Delivery time was 13 days. Price decent. I ordered a large, the fit was ok.
Less than desirable support for women who have larger, heavier breasts. I have a large D cups. The suit does not have support, so know that going in- you will fall out or the ‘girls’ will appear to sag. The only “lift” is how tight you take ties behind you neck. My friend also orders from here, her opinion is that her three suits lack proper support for anyone with a B cup or above (she is a large B)
The suit itself is not cut for anyone with a longer torso. So if you have a medium or long torso- be prepared- You will have an insta wedge. I’m not certain but there may be specs on the length of the suits, so measure yourself and check first. Otherwise, sorry gals, wedgies.
I will buy one more from here as the they are cute and affordable. If nothing else, emergency back up bathing suits.
great customer service and cute suits! 5/5
i finally found the suit of my dreams! being a larger breasted woman with a petite-average body, it’s difficult to find anything that fits much less bathing suits! (5’4 34DD 130 lb) i ordered the orange leopard print bandeau in an large; and also, unknowingly, one in a size medium. i emailed the company and within just a couple of hours, they had it fixed and told me so in a kind email. i will, from now on, always be using cupshe for my bathing suit needs
Don’t waste your money 1/5
I ordered 5 bathing suits from here. I received one and then got an email saying they were all delivered. I have yet to see the other 4 and now nobody will respond to my emails or answer my calls. I am now out 90 dollars. Don’t buy from this company.
Can’t link Account 4/5
I tried to link my account from the website to the app but was told this could not happen. This doesn’t make sense and I hope it is changed soon. I would like to see all of my orders in one place and get credit for all of my orders.
quality swimsuits, honest sizings, and good prices
Great costume service ever!!! Fast replies I LIVED the swimsuit I ordered but it was too small. I have 0 problems with the refund
Cheaply made clothing, no free returns! 1/5
Website says free returns, very misleading! Returns can be made by emailing them to ask permission. Then, you are told to email them the tracking recipt and they will issue you a refund. You pay for shipping and returns, very misleading!!! Never again. The clothes are paper thin. Worst quality clothing I have ever purchased and now I have to pay to send this crap back?!
cute bathing suits but... 1/5
please make the return policy easier, you would make so much more business if it was free shipping as normal companies do it