Below average 3/5
Lot of bugs in the system
Good deals 5/5
Great place to shop love it
RX & REFILLS WORST EVER! BEWARE! COST ME AN ER VISIT 1/5
i’m an extremely tech savvy person, but for over 1 yr i have been watching what (at least at this particular pharmacy does)..they’ll give you a date when your rx can be filled (controlled sub ..called in by a dr. of course ahead of time...or reg prescription..don’t matter)...you go, click on the one you want to refill (the date THEY say you can have it...IS THERE IN BLACK AND WHITE!!) then they text/call you & say it’s “too early” to fill. THEY CHANGE THE DATE IN THEIR SYSTEM—-> To the APP!! I, along with others, med professionals, have been watching them like hawks for a year. The pharmacist held 2 meds on me for 31 days. My dr. called 1 in at exactly the 4wk mark he has done every month for 5 YEARS! (control sub. ..but NOT opioid or painkillers) the other, a refill on depression medicine, wellbutrin. the system said there was a refill left, it was filled, it was HELD! So instead of giving the patient the RXs at the 1 month (28 day mark...why do they need to change & jerk people around & cover up for their lies & deception when they got caught!?!)
Fortunately, i’ll be moving in a few weeks, i’ll be switching parmacies....CAVIAT- BUYER BEWARE!!! (it doesnt help when you can understand the people in the pharmacy as well. when they RUSH you off the phone, you can’t understand & you have to politely/or angrily ask them to keep repeating themselves....it make for a bad business. maybe cvs should hire a few more english speaking employees so ALL people of ALL ethnicities are represented & can UNDERSTAND when it comes to medicines & CUSTOMER SERVICE!!!!
Just like CVS in real life.....horrible 1/5
Glitchy, steals your data, doesn’t allow you to use your cash back dollars. It’s a CVS app..... I don’t know why I expected something even remotely worthwhile or beneficial to the customer...
Great app! Easy to use! 5/5
This super little app is very well organized and easy to learn and use!
Will not link to prescriptions 1/5
After asking for a million pieces of information, it says I can’t look up a prescription because it’s “linked to another account”. I’ve never opened another account. What a waste of time.
KEEPS FREEZING 1/5
By A. MAC
This app will stay on the red cvs page and load up. Continues to freeze up
Love the CVS app 5/5
This is a great app. Love it to coupon with!
Awesome app 5/5
Very convenient and easy to use.
Luv it! 4/5
Getting better with each time I use it!
Website is useless. 1/5
Round and round to no avail. Their own links take you to nonexistent pages that can’t be found. No way to contact customer service through the app. Waste of time.
Very helpful 5/5
By Danye Mae
I love this app. Added it on my moms phone and tablet. Now she feels more knowledgeable about her prescriptions. She likes to be able and she sale paper before going into the store. 👍🏻👍🏻👍🏻👍🏻❤️
Cvs photo 5/5
By Jazzy juicy J
I love this , I don't drive so can't go back n forth , so easy to upload n then go pick up
Love coupons !!! 5/5
Love getting coupons, app works great!
Signing up for CVS Pharmacy App 5/5
It was very easy to sign up for the above app. I am glad I did.
I like the app it’s easy to use.
Glitches out, keep changing the format of app 2/5
By Senior Pablo
Takes forever for scripts to load, glitches out. They’ve changed the layout/format of the app, change locations of buttons multiple times over the past few months. Haven’t received my point for signing up for notifications or refilling prescriptions. Hey CVS if you’re going to run a points rewards system then at least give people the points you say they’ll get for doing certain action (refilling scripts, signing up for text alerts.). Focus on getting the app to run smoothly before changing the layout and adding incentive programs!!!
It does everything!! 5/5
Love the CVS app. You can do everything with it!!
The Best! 5/5
Perfect to coupon and makes good deals.
Just so so 1/5
By Oldguy for Freedom
Not very user friendly. Stop all auto fill. Stop calling my home.
Works for me. 5/5
Convenient and easy to use. Once in a while I have problems due to internet connection but otherwise it works well and is helpful.
After kast update CVS could not scan to pay on IPhone 1/5
In past I could go to drive thru and just have them scan the phone and pay for me meds on the phone, not anymore, she tried 4 times and it would not work. I tried to do the checkout function and all it wanted to do was charge me for delivery? I wanted to pay for my meds I was picking up just like I did in the past. I’m about to move all my meds somewhere else!
Frustrated with CVS App 1/5
I downloaded app, since I have my daughter’s meds fill at CVS now due to convenience closer to home. I’m trying to add her profile, but to do that I have to confirm my identity UGH! I get it's for my security purposes but Geez. It’s not accepting any of my responses. I know the answers are correct, but NO LUCK! SMH. I never had issues using the competitors app. I’m considering moving it back! I’d rather drive a bit farther and get the info I need.
Hard to handle 2/5
Tried many times and a few calls but finally got it set up.
Nice & easy 5/5
Simple way to do things
Cvs app 5/5
By christy rash
Love to save money and this app offers convenience
Does anybody from CVS in charge of your apps actually try them
Súper útil 5/5
Excelente fácil de usar y con muchas utilidades
I had notated earlier on my last review, that there was an issue with the fingerprint sign in, not working. It seems that this issue was fixed, which is a great relief.
Thank You CVS Pharmacy!!
CVS AP 5/5
I love the update on this ap. Much easier to use.
LOVE IT 5/5
Great app, I use it all the time.
Doesn’t work after update. 1/5
By Love bacon
Coupons not recognized. I was told nothing employees could do.
What stores should be 5/5
Great staff,Great pharmacist,very good front staff getting better every day how do they remember all the customers names Cvs s main Ave Scranton Pa great staff Duaa,Sally,Elia,Meghan,Cindy
Love, love, love 5/5
Love the App!
Learning curve 5/5
This app is a little confusing for me but it’s slowly making sense.
Confusing at best 1/5
CVS Pharmacy 5/5
By XULA student
Need to speed up loading of coupons
Only works 3/4 of the time 3/5
Doesn’t always work. If I didn’t have so many issues with actually receiving my coupons I would rate it 100 I love shopping here because of the rewards and coupons but unfortunately I do not receive them many many times which leaves me very frustrated and upset and I’ve gone through several CVS cards to try to correct the issue. Management and store never once to Help. The only answer is I can’t do anything you have to call corporate. To me that is extremely poor customer service when I manager cannot help you when they can physically see the coupon but will not honor it.
App much too jumpy. 2/5
CVS pay needs opt out option per transaction. It jumps past choices much too quickly.
I am very happy with our CVS on 218 and Blanding. Never had no problem at all I’ve been up here for six years And I will stay with them
Issue after issue 1/5
I have never been successful with this app. I constantly tells me to call a 1-800 number. Just now, my card suddenly wasn’t linked even tho I’ve been using it for over a year. 🙄