Bad food 1/5
By John the First Baptist
Had chicken strips today at Dairy Queen in Donna Tx & they were so hard as to be inedible. Told Mgr she said that’s the way they are. Took survey with my receipt but didn’t need a validation code as I will not be returning to this Dairy Queen.
Went to redeem and it deleted it 1/5
By cheating isnt cool
My sister and I went out to get ice cream. She had a coupon here and went to redeem it and it froze and when she opened it again it told her her coupon was expired. She said it had done this before. So I went to download the app (it took 10 minutes) and it said there were no deals and It wouldn’t even let me order.
Terrible app. Very slow. I’m deleting this right away since why have an app that doesn’t do anything??
No scanners 2/5
DQ does not have scanners at the registers so it is impossible to earn rewards by purchasing anything. Not a good app.
Reward problem 3/5
I downloaded the app and I didn’t get the free blizzard. Please try to fix this problem.
Don’t count on using the app’s coupons 2/5
Joe720 is right! My DQ app provided a B1G1F-Blizzard coupon as an earned reward – but when I handed my iPhone over to the cashier I was promptly told, “We don’t have a scanner”. I’d be ashamed to work for such a bogus outfit.
And when I attempted to *Place New Order* just a minute ago, the app wouldn’t proceed past its *choose which DQ location* screen – after I chose & tried to continue, it just sat there.
Theres was know problems when I used the coupon off the Dairy Queen website
Disappointed Texan 1/5
By The Cowboy Spike
As someone who loves Dairy Queen I was super happy to learn there was an app for it, but what do I find out when I start it up? It isn’t available in Texas. I’m very confused on why this would be, and hope I can get a good explanation, I also hope this will soon be fixed if possible
Texas Stores Not Supported 1/5
I downloaded the app only to find out that the DQ stores in Texas aren’t supported. Sucky app.
My account history shows 20 coupons but... 3/5
They are not useable, they’re just listed as gifted. any of the best coupons have been removed from my available coupons and replaced with less desireable coupons. Why have them if you won’t let anyone use them DQ?
No gift card compatibility 3/5
I wish there were a way to link my DQ gift cards to the app so I could pay for my treats a bit easier and save some space in my wallet. Good app otherwise
Deleted quickly 1/5
I couldn’t even get through the set up without the app freezing. When I finally did, it froze while trying to select a location for an order. This after already selecting a favorite location. Not worth the time to mess with it.
Fake App 1/5
Store couldn’t scan my app to give me points and there was no free blizzard reward for signing up. This is not ready to be implemented
Great food Great service. 5/5
Our family and extended family love Dairy Queen!
Waste of time 1/5
This app is useless unless you have a smartphone which I do not. Will definitely not be going to our DQ like we used to. Too bad. It was our favorite outing.
No points 1/5
Have scanned my app 5 different times and still have not received any points. Contacted DQ to see if I could get credit if I had my receipt... they said nope! Gave them the store number in case they wanted to make sure they had the equipment/scanner properly installed. Apparently they don’t care.
If you happen to stop at rt 310 at exit 118 on interstate 70 in Ohio do not go to the Dairy Queen store there. The person at the counter there cheated us by charging over $24.00 for two chicken strip baskets with the free small blizzard. I paid with a card and didn’t realize what he had done until later. WATCH OUT
Great coupons with this app!! Always save $4-$5. Keep in mind you can only use one coupon deal per purchase and once you activate the deal it has to be redeemed within 15 minutes.
Okay, needs improvement 4/5
App takes forever to load, not sure why that is. Other than that it’s a good app. Just needs a speed boost. Wish my local (wilder,ky) DQ had a scanner so I can get points.
The Dairy Queen I go to has no way to scan the app to apply points. They honor the specials but no points period. The app is only half good. No other way at all to gain points. That’s lame!
Would not accept app coupon 1/5
Belden Village location in Canton Ohio does not accept in app rewards. Lost a reward when I tried to use one.
DQ. KID 1/5
By DQ Tripper
Texas DOES NOT do any Rewards !!!
Not Right !!
AMAZING APP! Nothing bad has happened yet except for me going to DQ every day because of the coupons!!! If you go to DQ often you should definitely get this app!
Dairy Queen reward points 1/5
Dairy Queen reward points are worthless because they won’t scan or honor their promotions you can’t earn rewards points. The food is trash
I swear every time I use a digital coupon with this app the cashiers never understand how to use it or they say the code doesn’t work. What is the point?
No$5-6 Menu 2/5
Really looked forward to this app as we go to DQ several times per month. We always order the $5 lunch which for some reason can’t be ordered from the app. Very disappointed.
DQ App is awesome 5/5
By Feedback Storm
We have used it over and over they scan or take the number off the app and never a question. Not Shady at all at or DQ. Favorite app multiple options.
Poor app does not work in my state how stupid for a national food chain
If you’re in Texas... 1/5
Don’t download this app. It says Texas locations do not support this app even though the Dairy Queen in Texas we went to advertised us to download the app. This is ridiculous!!!
Wouldn’t work 1/5
App kept freezing up when I tried to add fries to my order. Trying to tell me something???
Please fix loading times! 3/5
App is decent for a retail coupon app. Looking forward to the points and rewards systems rolling out nationwide.
But PLEASE fix the horrible loading time. There’s no reason the app should take over a full minute to open. The speed is fine once you get in, but that initial load is crazy. Please fix!
What’s wrong with Texas? 1/5
I downloaded this app to use the deals but since I’m in Texas I can’t use the app? Why do you have an app that can’t do the deals at hundreds of locations? Please fix this.
Not accepted. 1/5
By Call Me Red
So I downloaded the app used location to find one near me get down there to claim my free blizzard. Only for they to tell me “we don’t accept the app anymore”. Of course this was after I imitated the coupon so I lost the coupon. Dairy Queen and it’s app is so full of crap.
Says this store doesn’t support mobile orders 1/5
I clicked over 30 locations in different states and they all said it
You have to manually input a Cc! 1/5
This isn’t a bad little app however you have to manually input credit cards to make a purchase!
The app should let you use APPLE PAY!!!!!
App just as disappointing as restaurants 2/5
Like everyone else, I like Dairy Queen ice cream but it is always overpriced no matter what location you go to. My hope was that this app would provide deals that would make trips to Dairy Queen more palatable. On the rare occasion when there are deals in the app it’s useful and I go to Dairy Queen. Often, there are absolutely no deals available in the app. Also, not all dairy queen locations accept coupons and deals offered in the app. Yes Dairy Queen in kill Devil Hills, Outer Banks North Carolina, I’m talking about you.
Bottom line, decent app when good deals are available in it. They rarely are though.
App & seasonal closure 4/5
I really like their app and I really wish that you had the points part available in Maine. Please make it available in Maine. They are closed at this time for a few months or so, for the season. Which I wish they wouldn't and made it so that people can go in and eat inside at tables like Burger King or McDonald's. The ice cream isn't only thing that I like, the burgers and chicken sandwich are great also.
GLAD IT'S FIXED! 4/5
By Tat2d Mommy
NOW NEED THE REWARDS POINTS NEAR ME!!!!
By Metall 99017639
Love this app! There are awesome coupons and discounts that you can take advantage of. My local DQ is right around the corner so I submit my order and by the time I can get there, it’s ready! If you get enough points, you get a free meal that you can upgrade for absolutely FREE!! This is awesome!
Stupid app 1/5
This app takes FOREEEVER to load. Then I signup with my email and it says the account is set up so now I can log in. I try to log in with the password I created and it says “oops there was a problem with your request please try again”. I try multiple times and get the same result. So I reset the password, twice, with the same exact error message every time I try to log in. Useless piece of garbage! Whoever made this app for Dairy Queen needs to give this project to someone who knows what they are doing. or they need retrained. Or they need let go. Or all of the above.
Useless at my location. 1/5
How can you offer a mobile app if your stores are not equipped to connect?
Also, how come I can’t even look at the menu without your store being equipped to connect?
DQ App a Joke! 1/5
Downloaded the app & went the same day to redeem free blizzard. Would not allow me to hit the redeem button. Employees do not care! They have no people skills!!!! DQ is not just around the corner from us! We have to drive a ways to get to one. You may have lost another customer! Do you really care?
Don’t support Texas Dairy Queen 1/5
I wish it would support the Texas Dairy Queen
Every time I look up a store it’s telling me is doesn’t support Dairy Queen in Texas. Please fix now
One of the worst apps ever 1/5
By Richard from sd ca
Slow to load. Takes at least 20 seconds before it really starts up while displaying a loop of little icons. Have never been able to set my default location. Does not provide the “code “the store requires. Very frustrating.
Texas residents do not download 1/5
DQ app is useless. As soon as I download it and entered all of my login information, a pop-up screen comes up and says “this app is not supported in Texas.“ seriously! How is it not support in Texas when the DQ slogan is: DQ that’s what I like about Texas. This is a waste of time, do not download.
By Snickers pops
I didn’t get my free blizzard for downloading the app. So that was a disappointment. Then their is no way for them to add the points to your account if you forgot to scan your app. All employees should at least ask the customer if they have a coupon to use today or can we help you scan your points so they can be added to your account. I spent $64.00 two days ago & didn’t have my app ready to show so I lost all those points. Plus they don’t explain very well how do you accumulate points.
Listen to other reviews 1/5
Wasted my time driving to location for them to be non-participating in the deal
Really wanted to love this app 2/5
After all, I’m a DQ kid! I figure that I’ve used the app successfully about the same number of times as I’ve been unable to use it. When I’ve had problems with it I’ve ended paying full price because the store has made the treat I ordered before the app failed me. It’s frustrating and I just can’t afford it. If y’all want to give me coupons, just mail them to me, ok?
By jakob simmons
App keeps crashing, I go on my App Store and there is no updates.
App crashes after update 1/5
By missing a blizzard
After uploading update, app doesn't load anymore on my iPhone 5. It starts but never finishes. Anyone else having that issue?