Not a good app 1/5
Can’t even add a gift card to your account. I’m uninstalling this trash app
Chicken strips and fries and onion rings 1/5
By Sleep hours
Not Ok 2/5
By Honesty Matters 1st
1st My Chili Chz dog had 8 strands of Chz, chili was literally black n dog wasn’t good.
2nd Blizzard was a Choc Brownie Extreme with Oreos & it was Vanilla in appearance, could hardly see my toppings even when I stirred (had to ask for it to be remade.
3rd Blizzard brought outside with no top
4th 2nd Blizzard was never turned over & when I tried in the car it almost slid out n made a mess. Top was already melting.
5th 1st time using app & eating here in over 6yrs. Asked staff to help with app & she didn’t even know how. Had to get the manager 🤷🏼♀️🤦🏻♀️👀
Not sure if I will return just to be disappointed.
No cancels 1/5
Unlike other fast food apps, you cant cancel your order if you make a mistake.
App Menu 1/5
By Kozy Kitchen Girl
Why are there no classic burgers? Everything shown is a complicated Stackburger.
Can’t cancel an order 1/5
Can’t cancel an order
Okay but can use a lot of work. 3/5
By Monster Revan
Just used the app for the first time, only three drink options which was odd. Not very customizable for being an app, no twist option for a cone and no option for just ice cream in a cup. Other than that it’s a good app just needs work
I was trying to be able to pick it up through the drive through but it did not give me that option.
Needs updates 4/5
The app is fine, but there’s no option for a fountain drink in the kids meal selections. And also need to add the choice of chocolate ice cream for the kids meals. Also, why are drink options so limited? There’s never an option for tea. Just needs some additional options to make ordering and picking up smoother.
Hot and fresh
By NEETS TROVATO
I was reading the last review. I was surprised that the thin mint blizzard was aloud to have the words Girl Scout in front of it. I guess that is something they worked out with the Girl Scout organization. On a better note I love their Banana Split Blizzard . I have never had a problem with a Kingsley Avenue location. All their food is good.
Works great 5/5
The app works great but unfortunately they still don’t have all the items on the app for you to pick from and the rewards don’t works very often. Other than that pretty good app.
Worthless app 1/5
Unable to sign in. Please get new app developers who can design a functional app that allows one to sign in. This app is a nightmare.
Weird app. You can’t see specific burgers only meals. And for some reason the one burger you can see is $999.00 or if you add tomato onion lettuce $1,001.39. Kinda wack for a cheese burger
By chgfnj if c the
This app is so unreliable. It booted me out twice and when I got back in the app said I couldn’t apply my deal! Then it told me my wait time was 45 min!
Love our blizzards! 5/5
By Niftyson's Wife
Best soft serve is at Dairy Queen
Bad APP support. 1/5
Won’t take me access the app at all because my “phone number is already taken” so it’s useless. Don’t have access to old e-mail address used to create account and no way to make new account that uses the associated phone number.
Can't sign in 1/5
Still can't sign in with my apple account. Tried a while back, tried again today, doesn't work.
Can’t use credit card! 1/5
By J.J. 16146
App won’t work for either of my credit cards, so I can’t earn rewards points. It worked the first time, but not the 2 or 3 times since. What a disappointment! 😡
Ordered online 1/5
Online website says the store closes at 9: I placed my order online at 7:15 arrived at store and it is closed. Knocked on the door and every employee just stood there and stared at me. This needs to be corrected since I have already paid for an order I will not get to receive tonight for incorrect information on dq website.
Missing food x2 1/5
Picked up food through the drive thru and noticed I didn’t have my fries from one of the combo meals but did t take time to look at the boxed meal until I got home and then noticed I was short food there as well. Order a 6 piece stripe basket to share only to have 4 piece meal. Paid the extra money for nothing.
Had to get two orders 1/5
I made an orderi
Terrible app 1/5
By Ajaz Rahimi
I couldn’t even put in my birthday (9/19) and said my email was already in use, I haven’t even downloaded this app before😐.
worse ever 1/5
I really wanted to try this after seeing the television advertisement, but, it was awful the fries were cold, the gravy was like running water and they out the napkins inside on top of the fries and onion rings and they were greasy and wet. Never purchase from the app again with DQ
Always a great treat 5/5
One word awesome
Several issues 1/5
I was never able to use it. I couldn’t create an account because it said my phone number was already in use. Apply pay always “failed” with no explanation while working fine on other apps. I tried for several months but just deleted.
Needs to have a “No sauce” option for chicken, “Soft drink” option for kids meals, and “treat later” option for kids meals. Melting ice cream while traveling isn’t optimal.
More options 4/5
Would like to be able to choose what flavor of ice cream for cones, sundaes or blizzards.
Trouble getting a deal added 3/5
Wouldn’t let me order on the app a free mini blizzard with a online or app purchase with purchase. Otherwise app/online ordering is easy.
Can't customize cones 3/5
Husband only eats vanilla cones with sprinkles which is never a problem in the drive thru. Why is there not multiple options to make the same things available for mobile order as drive thru and in house order
Locked store 1/5
Went to pick up a mobile order in Auburn and the doors were locked. The app
Said pick up inside
Went through the drive thru, food was not ready 😩
Rewards and deals 1/5
The app didn’t let me use the deals and my rewards even when I bought specifically what it was needed to get them
App problem 2/5
The mini blizzard was on deal as long as long as you spent a dollar minimum which I did I spent $6 and it would not allow me to get the mini blizzard for free. What’s up with that seemed like a way to pull u in and deny you.
Not up to snuff 1/5
Blizzards weren’t blended enough. Very little toppings. Forgot the peanut butter sauce I ordered.
Rude service 1/5
After talking to dq associate, she seemed upset I ordered thru app, and got rude and sighed at me.
Limited drink choices 3/5
Within app, only able to select coca cola, coke zero, dr pepper, or sprite. No tea or other choices.
It was very good . They were out of stuff but that’s ok they still treated us well .
It’s a 5 star app but I rated 4 stars cause you can’t submit receipts. Half the time I forget to use my app or give my phone number cause the restaurant doesn’t ask if you have rewards. Add the option to submit receipts. Please!
APP is not easy to place order 1/5
Need to order Oreo blizzard with chocolate ice cream, but unable to use the APP to place special order.
Slow service 1/5
I’ve been standing at the register for 10 minutes and have yet to be helped. Another customer in here has been waiting 30 minutes for his ice cream.
How is this company still in business? This is ridiculous.
Amazing food. 5/5
By Santas Grinch
These guys knocked it out of the park. The food was made to perfection. Thank you to DQ. Great Job.
Love me a Blizzard! 4/5
Can always count on good service and good ice cream!! Tonight we came for dinner and ordered the $7 special we’d seen advertise in tv and in the app! It was 6:30 and we were informed that special is till 4 pm!!! No where in any ad have I seen that stipulation!!! Was very disappointed! The chicken was good but not what I had my heart set on!!! Things like that need to be clearly advertised!!!
By Booger master blaster
Did a online order pulled up said I placed my order they said my name she said come to the window order ready Heath Blizzard was wonderful.
Wait time bc ordered w app 2/5
Because I used the app to make my purchase u was made to wait for my food where as if I would have went thru the drive thru normally I would have been given my food sooner instead I was made to park and wait for my food until the time given on the all this makes no sense to me I thought I’m the all was supposed to make things quicker and easier
App Unusable 1/5
Cannot submit an order payment.
Cannot change a phone number, which is required by the way.
Cannot request lost username by phone number.
Don’t waste your time, far too frustrating for mediocre food
DQ App is lacking many features 1/5
We go to DQ about every 2-3 weeks. My issue is the app doesn’t meet our “wants!”
1) cannot use app to order blizzard birthday cakes such as selecting a peanut butter cup blizzard. App only allows for Oreo! ☹️
2) unable to customize chocolate soft serve for vanilla on blizzards, peanut buster parfait, and sundaes.
3) cannot upload receipt on app when you don’t get rewards when you purchase product.
4) order history does not appear to either duplicate orders a past order or show your past order with 24 hours.
Developers, please look at other food apps to get ideas… such as chic-fil-a, McDonald’s, Swensons.
Ordering was fine but it gave an estimated time that was way off and our food was was cold !
Helpful team! 5/5
Super accommodating when we were confused on an order…very impressed!