Need ride planning 3/5
Unless I am just not finding this functionality... it would be great if we could plan a trip in the app and not have to go online to do so. 😐
Buen servicio de la aplicación 5/5
Me mantengo informado de las líneas que uso a diario
Trains held frequently 1/5
Trains being held frequently at stations.
Good info 4/5
Riders need the information when on a train so they know about transfers only most of the time there is no signal while on a train. WiFi at a station is not nearly as important as having it while transversing between stations.
Bad driving 1/5
I wish to report a driver on the Z 8 southbound route on Tues, May 8 at 6:08 am bus7383. The driver used excessive speed and used excessive acceleration and braking.
Not a correct schedule
Times jump but mostly ok 4/5
Overall decent coverage. Times can sometimes jump for buses but decently accurate times
By Cheated Parent 789321
Awesome help after parking the car... you know how much time is left until the train pulls out i.e. whether or not it is worth it to sprint or stroll to the platform... sometimes end of the line info is unavailable though..
Obnoxious full page ads 1/5
By Great until ads
Ads are beyond reasonable, if selling an ad free version of an app whose purpose is to sell you another service is ever reasonable. There are the normal small ads on the main page that make it slow to load. Then, if you leave it unattended for a minute or so, a full page ad pops up. It includes more stops and I like that it shows you the schedule as well as real time. It's no more accurate than the earlier version and not really worth switching.
Accuracy of the bus app 1/5
Often this app says a bus is coming and the bus doesn’t come or the time changes abruptly forward or back
NH2 Bus Route and Route Planner 1/5
Why isn’t the NH2 bus route on here? This route has been operating since October 2016. Goes from King Street metro to National Harbor/MGM casino.
Also, this app doesn’t have route planner....Delete!
Can’t Load 1/5
Just got into town today from Florida and have tried multiple times to download with no success!
Messy Interface not focused on the main task. 2/5
Because the feedback mechanism does not work in the app....
App interface is really messy and it makes it hard to use. The workflow is also not accommodating to the regular scenario for the new and current user.
Consider that the Apple Maps app opens to a map. It tells you where you are and helps you get to where you want to go. The interface is simple, clean, effective. It uses progressive disclosure to bury the “additional information”. Isn’t Metro an app that users use to find out how to get to their destination in the same manner, simply focused on the use of metro services?
Suggest that this app should simply open to a map with the flags showing where I am and where the bus stops are. Everything else should be a drill down. The search at the top of the map display should be the drill down for locations giving priority to metro routes . Like the maps app, an expansion below could show other options. Maps shows a fast nav menu for restaurants, etc. metro could do something similar and show stops, initially organized by distance from user.
And if Advertizing is necessary, please consider the use of Apples iAd interface instead of the Pandora approach to butchering the user experience.
By Dan Sells DC
It’s complicated to use.
Better if icon can be updated. 5/5
A good app that can tell me when metro will arrive. But the icon is a little outdated. If the developer can adapt iPhone X’s UI, then maybe can update app icon as well.
Not completely pleased. 3/5
By Kenny K.
There’s a pretty extensive network of metro rails and busses; however, the hours of operation and fares for metro rail are not suitable. The fares are too high, and the trains do not run late enough to be useful for people who have business late in the evening. The city of DC, VA, and MD should offer incentives to people who buy metro tickets.
DC area metro app 3/5
This app is really good, though would be better if my bus route had the correct information. The developers need to re-look at or update wmata’s bus routes. The route I take starting from the Maryland side has the incorrect destination so I can never tell if the bus is on schedule or not. I wish they would fix this cause I think it would be the perfect app to use.
Great app! 5/5
This app does just what I need it to do. It tells me how long until the next few trains and which lines they are. I have found it to be very accurate, and it loads up immediately, unlike the WMATA web page.
I like that you can try it free with ads. After 3 days of using it, I paid for the ad-free version. Definitely worth the cost for me.
Note that I only ride the train, so can’t comment on buses.
Bad service 1/5
Price to much and trains and buses always brokeN.
More like Seoul metro 3/5
I wish it would let me select places on the map to estimate real-time scheduling
Extremely useful 5/5
Have caught many a train that I would've missed otherwise without this app.
Real time schedules should be always available 3/5
I love the WMATA app. However, could you please explain why real time schedules are not available all times, particularly when more needed (at nights)?
Bare bones and barely functional 2/5
It’s not so much the app as it is the data. I’ve had multiple approaching busses go from “3 minutes away” to “8 minutes away” from “20 minutes away” as if the driver was in reverse. At least once a month I get a “ghost bus” which either appears at my stop without having been listed on the “real time” schedule (sometimes a pleasant surprise, but obviously not how this whole thing is supposed to work) and other times an approaching bus will just hang out being “6 minutes away” for about 20 minutes and then drop off the radar. I’ve had to take several last-minute Lyfts and Ubers to get to work LATE over the summer and fall because scheduled busses never showed up or I had an issue listed above. With a $.25 fare hike and cut bus routes you’d think this #back2good campaign could at least produce a functional app before installing WiFi in metro stations (??? Which I’ve yet to actually see???). No use having full bars when your app is pushing inaccurate data. And on an entirely separate note: full page ads? No. I’m just trying to get to work on time. I’m just trying to meet my girlfriend for lunch. I’m trying to make it to an important meeting. I’m trying to just navigate the city I live in. Y’all can put ads on the metro seats and ceilings if you want, but to slow down metro riders by forcing them to click out of ads that pop up after X amount of refreshes is a slap in the face and an obvious give away that #back2good is really just about making money for the people who never have to deal with public transit.
Bus line 52, 53, and 54 3/5
There are not enough buses running rush hour morning nor evening. Buses are always standing room. With generally young adults sitting in the senior citizens seating. God knows I pray for everyone because are always over crowded. What happened to the 59 bus.
I know you all can do better we have more morning and evening riders.
No travel planner 3/5
Add the travel planner that is on the WMATA website and it will be a 5 Star app.
Bring back nextbus 2/5
Next bus was the better app
By Dajah T.
Very helpful !!!!
Too many ads 2/5
Isn’t metro big enough to have a free app without ads?
Needs fixing 1/5
After closing app, location services continue even if you set it to use “while using app.” Have to manually quit app each time.
Please fix this!!
Battery drainer 1/5
Latest version is draining my battery using background location on iOS 11 / iPhone 7
Doesn't list all buses 1/5
The Z2 bus isn't listed at all.
Circulator rider 1/5
By circulator rider
The circulator is no longer on the app. Am I missing something?
Can't View Full Description 3/5
By Salmon dude
Very good app otherwise, but I wish I could view all the text for the elevator and escalator outages
Keeps crashing 2/5
By Michael the Master
Big fan of this app when it works but lately, every time I want to look at alerts on metro or see schedules at a specific station, it keeps crashing. Please fix.
Very user friendly -- love it! 5/5
I love this app. I use it for both bus and train schedules. I find the information reliable. I love the "favorites" option; it streamlines my use of the app. I also appreciate how it filters notifications. I find I get very little irrelevant information that way. Lots of effort went into this design and it shows -- thank you!!
Not always accurate 4/5
The posted times aren't always accurate or it doesn't pick up all the buses within the gps location window.
Good, free, and I depend on it 5/5
This app is good, free, and I use it almost every time I take metro or a bus
Yeah, it is great. Let's see if this review actually posts ....
Important information for everyone 5/5
This app is excellent, very easy to use from any place you want to be. The accuracy is just outstanding. Thumbs up
New update broke the app Oct 2017 1/5
Did a “bug fix and improvement” update he other date and now I’m not sure when my bus is coming. The app is only listing N6 buses... that bus doesn’t even come to this stop. Way to WMATA!
Great and friendly 5/5
Happy to see that the newer versions of this program are really friendly and easy to use. Accuracy of bus and metro schedules have significantly improved. Really happy to use it!
Gets me where I need to go ' 5/5
Love metro 🚋
By Amelia 34
Great app good gives good time for buses and metro trains
Not Always Accurate😤 3/5
Sometimes the app gives incorrect information or it stops working. Especially when I look up the P6 route going to RI Station. There's no problem with my phone or service provider, either.
Good service on the buses and accuracy on the to and fros
Easy connection. 5/5
By A fan of public transportation
Was delighted with how easy it was to take the bus to Balston from my street and connect with the metro to my destination. The synchronized connection work coming back home as well. Easy and on time!
95% reliability 4/5
By DSC Emay Zen
App is accurate, but sometimes has partial outages. Last couple time I used I got no nod on blue/silver lines several days in a row
What state is this app for ?
Worst public trans 1/5
Metro has to be the worst public transportation in the country! It is shameful how this puts the US in the lowest category when compared to other countries public transportation. The entire management has to be fired. This app is never accurate it might as well be deleted from the App Store.
By Porch excitement
Just keep it updated lol
Great App 4/5
I use this app daily. It is very helpful when riding the bus and train. The on time information makes getting around town a little easier.