Missing Information 3/5
I use the app often, and am happy to have it as a resource. I just wish it contained more specific information. For instance, I am happy to have the bus route alerts, however they don’t actually list the bus routes—just the streets that are affected. Unless you know the actual route, you won’t know which busses are being referenced.
You’re Doing Great! 5/5
I’ve continued to be very pleased. I know it’s not easy so thank you for all you are doing.
Fat page-jogging ads block content! 1/5
Application worked flawlessly until they introduced big fat ads right in the middle the content that hogged the page, rendering the information all but invisible. Not kidding. There is no bus arrival data anymore. No good for cold winter mornings when you freeze your buns off waiting more that 2 minutes. This app used to have me at my stop waiting no more than a minute. Now with the page-hogging ads, I'm looking for another app.
Would really like to this app. It’s been working well over the last few days. I’m running v2.4.4.
Would LOVE to see an Apple Watch app.
Consistently incorrect information and not to be relied upon 1/5
This app smitten says buses are coming, are just a few minutes away, are actually in existence when in fact they aren’t. It is completely unreliable.
By CHANGE THE SNAPCHAT LOGO BACK
There is like 70% accuracy in this app and that’s only at times. They predict when buses come but only barley. I take the E4 to friendship heights and this bus is the definition of inconsistency. I would also take any of the R buses which also lack consistency. It’s annoying questioning if my bus will even show up on a daily and if I have to change my route because the bus won’t show up on the app. Please do better at tracking your buses in the future.
Franconia Springfield Station 3/5
Please cleanup garbage in side of tracks; very unsightly and doesn’t go with “back to good”
So helpful and so convenient so easy to use 5/5
By Triky Triky
Thank you so much
Don’t bother using this app on the weekend 3/5
The app doesn’t get updated on the weekends so there’s no information on when the next train is coming.
I like trains 3/5
I really like trains 🤗
7C driver this week 1/5
By Deano Martini
These female drivers on the 7C bus this week (specifically Thursday 8:10am and Friday 8:30am) are the most unfriendly “customer service representatives”. Riders, including myself, say good morning with a smile to them, and they do not respond or even make eye contact. It is shame because other drivers can really make a person’s day!
Sometimes yes. Sometimes no. Sometimes not at all. Close to deleting. Infuriating.
New update has squished the information. Difficult to read 1/5
Just downloaded the new app, cannot read anything, the ads squish everything together cannot read any bus information. Please fix!
Text doesnt resize 1/5
By wmata bus tifer
Resized text does not display correctly in the application. Could you please correct.
No landscape mode on iPad. Cmon 2/5
Bus schedules are so inconsistent. Would be great if we knew WHERE a bus was on its route.
A must have app for every metro rider 5/5
Super reliable and easy to use... especially for when the Metro is not. I use this app daily, and it makes my commute so much easier to navigate.
Ads make the app unusable 1/5
The pop up ads block access to content make access to needed information.
Bus Service 1/5
The 80 Bus line is never on time and there are fewer Kennedy Center’s bus. There is one Kennedy Center to every 4 McPherson Square Buses. The wait for a bus is very slow and when the bus comes, 3 at a time show up.
Bus strike 1/5
You need to solve the Transdev Bus driver strike. This has gone far beyond a mere inconvenience . Need to see the WMATA executives, local political class, and civic leaders work with Transdev and the union to end this mess. This is greatly effecting your customers.
On time .. but!!!! 4/5
Overall very good, however, can be better if the locations can be updated more often or even at more regular intervals.. I.e it appears that the location update is not done about 35% of the time... leaving you to miss buses at times
Inaccurate information 1/5
By Souljourner truth
Could you guys please fix the route for the H6 line?? It’s missing stops and the people who use this app are no longer able to see when the bus arrives because all of the stops are no longer listed. PLEASE FIX THIS ISSUE!
Great app. Only issue I have is that the metro trains should be sorted by direction, then time. not just by time.
What happened? 3/5
This app used to be perfect. Now the times aren’t accurate. What happened?
By Tashi Wanhki
It’s not handy for new user
Cannot read the information. It appears as giberish!
Not reliable 1/5
It never shows bus schedule or real time status from Pentagon bus bay
Route map 4/5
It would be very helpful to be able to have an easily accessible bus route map link from the app.
Fix the bug where the bus disappears off the map! It is so infuriating when you’re trying to time your morning commute, weighing out whether you’re going to sacrifice food, makeup, feeding your pet, or all the above just to be at the stop on time—only to either rush there and wait another 6 minutes when it says arriving in 2, or abandon all hope because the bus has completely disappeared from the queue. Don’t worry though, half the time you can feel like an idiot because it’ll magically REAPPEAR 1 minute before arrival. Every move you make based off this app is a gamble. Just fix it there’s no reason for this. And the UI could be a lot more pleasing to the eye.
Useful but could go further 4/5
Love the app and it is very helpful but it would be nice if it had features like being able to access SmartTrip card info, had a trip planner, or had a way to use the live train map in the app. Overall, great app.
Too many delays for no reason. They don’t care bout people getting work on time. Make thousands of people late everyday
Buen servicio de la aplicación 5/5
Me mantengo informado de las líneas que uso a diario
App is Great! Although needs emergency instant messenger 5/5
Love the app really useful and always works. Best feature is the metro map. However, there should be a way to instantly report things/alert metro police. For instance right now on the metro there is a homeless, crazy, or drunk person stumbling throughout the cart and has not gotten off. It would be nice to have an instant messenger to alert your organization when disorderly conduct that is not criminal is occurring so you will be able to remove this person from bother the paying customers. Or when for the 100th time in the hour the kids take over some of the cars, blast music and dance.
Working late nights on weekdays 5/5
By Marq. rH
When it’s after 11pm the app slows up and it is hard to find out what time the last bus or train is coming.
Silver update 2/5
App should clearly explaining how passengers need to navigate the system when Silver line isn’t going through Metro Center
The time for the p12 to Eastover is never on time I’ve been late for work several time waiting for that bus silver hill rd and saint Barnabas rd please fix
Nice if bus info were accurate 2/5
Not always accurate 3/5
By metro rider 213
I've waited for my bus at the metro to see one arriving then just disappear. Very frustrating especially in the winter
Is it the app or the bus ‘service’? 3/5
This app used to be an essential tool for navigating the Washington DC metro area bus system (WMATA). Now, it’s as unreliable as WMATA itself.
My bus line (21D) is an out-and-back service, but the app only shows the northbound route—all day!
Some buses on the 21D route don’t show up on the app, but clearly show up at the stop across the street.
Is it WMATA’s fault for not transmitting the data in the standard format? Is it the app’s fault for not adapting or working with WMATA?
Doesn’t matter—the ads work fine, and that’s clearly all that matters to app developers these days.
Awkward to use 1/5
By PB Maryland
In the free version there is no way to search for a stop: you have to know the bus number and scroll to it. Then you have to pick a bus by departure time from its terminal, not your station. Crazy!
What have you done??? 3/5
By John Love
Already contacted you about moving Favorites and then returning to original position.
Which bus? 2/5
This works if you know which bus you need. But if you don’t know which bus you need it doesn’t help. I use google map to figure out which buses go where I need to go. Why doesn’t this do same?
Edit on favorites doesn’t work on my iPhone SE 3/5
Nice app. Simple. Sorting of favorites Does Not Work on my iPhone SE.
Metro buses 1/5
Not accurate 3/5
The posted times aren't always accurate or it doesn't pick up all the buses within the gps location window. Bus drivers are late too with no explanation
Why does it break every once in a while? 2/5
Every once in a while, for a period of a few weeks or a few months, this app will completely break down and show bus times incorrectly. While there is generally some margin of error in any transit app using their own algorithms, these periods are beyond what is acceptable. When the app works, it’s great. The problem is that it does not always do so.