Recent update is full of problems 5/5
By do not get the last update
The app is amazing. I’ve been using it for more than a year without any problem. But 3 weeks ago since I downloaded the last version it has errors all the time and does not show the real bus/circulator scheduled, plus changes the time randomly every time I open it.
Doesn’t work 1/5
Might be isolated to me, but the app doesn’t work when searching bus routes. Nothing comes up. Uninstalled and reinstalled, changed location settings and still the “search bus route” function doesn’t work.
Needs an update. 1/5
Times are 10% right for the bus, for the train it'a fine.
Schedule change 3/5
For over a week, there have been several bus times added to the D 14 morning schedule. It has been very confusing. I’m expecting a bus to arrive and there is no bus. I catch the bus at Woodland and Suitland.
The App! 5/5
This is a great app!
In accurate schedules 1/5
By still waiting for bus.
Schedules are wildly accurate to actual arrival times at bus stops. Some buses show up at stops that are not even listed as arriving there on the app.
Useless spp 1/5
You can’t use this app to plan your trip
It works! 5/5
This app works very well for me. It’s simple and it is accurate. I’m very satisfied. Keep it up!
Rarely accurate 1/5
Rarely accurate. Probably the least reliable app I’ve ever used.. buses are shown arriving “in real-time” but never show up.
Thank you 5/5
I am very glad to have this app because I can know what bus or train is coming and I’m able to get where I need to go and not be late. Thank you Metro
Real-time not working 1/5
For the past week, I haven’t been able to see bus times in real time because of an outage or something. My network access is fine so there is something wrong on your end. There is literally, and I mean literally, no other app that gives accurate times so what a major inconvenience. Y’all really need to fix this.
App is a bit clunky to use but the info is usually up to date and accurate
App mess up 1/5
Fix this app
Too difficult to use 2/5
It's too difficult to use. You can't find the best bus for the travel. And the time is not accurate, which make me miss a bus. Not good for traveler to use.
Pentagon city stn disfunctional 1/5
Seriously this is how you want to get your riders back? Take a trip to Seoul Korea and see how a real metro system functions. #sad.
Easy to use, up-to-date info 5/5
This app is easy to use with accurate, real-time updates on metro stops. Must-have for commuters.
Smart trips!!!! 5/5
If you can find a way that we could upload our smart trips on the go you’d godlike 😁
Not savy and I’m in my mid 20s 1/5
They sell your data 1/5
Several major news outlets including The NY Times reported that this app sells your data unabashedly.
Let us scan on a map 2/5
Just looking at route names isn’t helpful if you’re a newbie and have no idea what routes there are or their names. Let us scan a map that has all bus routes. We can then zoom in to what’s in our area, then click on it to identify the route. I know I would use the bus more if finding routes wasn’t so time consuming.
Slow to update changes to stops 1/5
Big shuffles at Pentagon Bus Depot a few months ago not yet reflected in this app. What’s up? Otherwise a great app that I use daily but is now not usable until this issue is resolved.
Back to good you have a long way to go 1/5
By Someone else other than me
Not even close to being back to good
Some stops like Bryant & 2nd Street NW are no longer on list of choices to access arrival/departure times.
Can you please explain why?
Arrival time does not always match up with app,
and in many occasions the app will say bus is arriving and it never shows?!?
Where is z2 route? 1/5
By Travis Alley
Can’t find Z2 route
Very inaccurate 1/5
The app in theory should be helpful especially since I use public transportation 90% of the time to get around. However the bus arrival times in the app is always wrong. It is NOT helpful to see that a bus is arriving in 8 minutes when it says at that time (8 minutes) for 5 minutes. Therefore the wait is actually 13 minutes and I'm just wasting my time by planning my commute around an incorrect time, which is way too often.
Old Georgia Dawg 5/5
By Jo Jo Starbucks
If the same people that run the Metro would give Atlanta some tips or better yet run Marta. I would ride Marta more often. MARTA is a joke, The METRO system is an example of how a public transit system should be ran. Thanks for what you do everyday.
Not fix yet for over 6minths 3/5
Pentagon City Metro bus schedule is not available on app for long time. We cannot see any bus schedule from app.
My Metro App Experience 4/5
I’ve had this app for 2 years and it’s been proficient in telling me bus and train schedules. It may be due to my phone, but there are times where the arrival time doesn’t show? Overall it’s been a positive experience!
No directions 2/5
It has a tab for nearby stations and stops, but doesn’t give directions. Kinda useless
Needs improvement 1/5
By Elle Da vinci
Doesn’t seem fully accessible to customers using Voiceover. Or maybe it’s just missing some features for everyone.
1. When I click on a metro station, I need to be able to find out which bus routes start, end, & go by that station.
2. I need to be able to enter an address destination & find out which is the metro station & bus route to use for the most efficient trip.
It works! 5/5
Gotta love an app that just works!
It’s best version of a garbage app! 1/5
By TooEasy NickyB
I’ve been let waiting for buses that weren’t coming multiple times I’ve been left sitting in freezing temperatures while this app miss timed the next bus arrival on multiple occasions!
Buyer Beware 1/5
I recently paid to have the ads removed, but they still show in the app. Have tried reaching out to the developers multiple times, but have received zero response. The app is good, but don’t waist your money on trying to remove the ads.
By G from DC
bus comes in 1 minute, oh wait now its 32 min, wait bow its 13 min the nos are inaccurate and all over the place
Serious decline for Metro Bus times 2/5
By Subaru bishon
The real-time predictions for arrivals
of metro buses on the J1,2,3 line used to be spot on. In the past 4 months they become so unreliable that I can no longer use them to know whether I will miss or catch the bus. The ID of 1,2 or 3 is random although fortunately any of them will take me to the Medical Center Metro. But coming home, it is outrageous and a number of times I wished I had known the times were so off I should have taken an Uber or called someone to pick me up. Metro train schedules were ok but you don’t need the app once you are in the station. I keep hoping the old reliability will return but was disappointed yet again today. What happened and when will your real-time get real again?
Bus route 28G 5/5
Why the app doesn’t show N Hampton place & 3101 anymore?
Thanks for bringing back the 3T. Awesome
How make me feel good 5/5
By p2 is the dame name
Became it helps me time my train and bus
Love the new Metro Cars 5/5
The 7000 series are beautiful, clean and sleek. Makes the ride a pleasure!
Often fake predictions. No way to tell if actual track 1/5
I ride Metrobus frequently and have wasted much time waiting for buses that showed a certain number of minutes out; then to have that bus “disappears” and the time reset to show 30 or more minutes out. Obviously for the next bus. Get your act together Fake
Unresponsive to requests for info about ads/privacy practices. 1/5
As others have noted, advertising has reappeared in the “ad-free” version. I contacted DixonMobility to ask about this, as well as other privacy practices as detailed in their boilerplate policy, and never received a response.
Don’t Pay for “no” advertising 3/5
The app it works as advertised. It helps me get to work on time. However, don’t pay for no advertising. They do not remove the ads from their app. They also have a video ads that pop up which in Peter your ability to use the app.
By Ms. Bedeau
When the time is correct it helps out a lot.
Don’t work 1/5
Never works always saying trying to connect to the dc system or that it’s out of order
Train times inaccurate 1/5
Not useful 1/5
The application is never up to date, spéciale when you need.
Unreliable Service! 2/5
I use this app daily and find it unreliable. The bus routes I use E4, R1, R2 and K9 frequently do not appear on the app list for arriving bus so, timing my arrival at the bus stop is difficult. I have also have paid for this app and don’t understand why I am still see ads when using the app.
No timetables 1/5
By Dr Jay jr.
Why is 80% of the buses in Laurel not on GPS and not showing up on the app ? Please help.