Add some integration tests!!! 1/5
I can’t even login...
The only way I could reprint my dental card was to download this waste of bytes. It provides no useful functions. I cannot see previous claims due to “privacy restrictions”. After I print my card (had to email it to myself) I will be deleting it.
Doesn’t login. 1/5
Why would you release an update that cripples the app?!!! Can’t get past the login screen. It just sits there with a stupid brushed tooth. No error code. Just frozen.
DO NOT EVEN BOTHER DOWNLOADING 1/5
Unable to login and access the app. It’s a piece of crap. Do not bother downloading it.
Can’t sign up, just gives “internal error”. Support doesn’t respond.
Adding card to Apple Wallet is broken 3/5
The card to add to Apple wallet is broken. It shows code instead of data. Please fix this.
First Review in Years 1/5
App doesn’t allow me to log in. Tried to reset my password, didn’t work. I go to the website, reset my password first try and it logs me in. Go back to the app, and still can’t log in. Tried re-entering the password, nothing. Go back to the website, log out, log back in. Tried app once more and no. Waste of time.
Better than dealing with customer service 2/5
There’s not much to the app but it is far better than dealing with the automated phone service which is worse than a root canal.
DONT WORK 1/5
This app does not work at all
What a joke! 1/5
This app is a total waste of time, first kept getting internal error try again later. So I wait a few days and try again same result so reload the app and now when I get to the enter birthday it tells me error enter the proper format and I have entered it properly ten times. So please do not waste your time or effort with this.
App does not work 1/5
App does not work. Tried contacting the company but they would not respond. Do not recommend the app or Delta Dental.
Plain & Simply 1/5
It doesn’t work.
Since update unable to login 1/5
Neither with password nor with touch. Please fix.
By Daniel Ghee
Never worked well, too many bugs, caused troubles to me.
This is a joke. 1/5
Just downloaded this app and literally nothing works on it. Error messages left and right. I had to use safari to register. Still won’t even let me login. I have coverage with Delta through my employer. Please up your standards and fix your useless app if you are going to cater to fortune 500 company employees.
CRAP APP!!! 1/5
Keeps giving an error message “cannot connect to server cone back and try again”. I gone back the next day and still I get an error message. GET RID of the App if it fails to work.
Still not working after a year 1/5
I had used this app about a year ago & then it developed bugs & literally stopped working when it wouldn’t log me in anymore. I thought surely after a year has passed, the app has been fixed....sadly no! Can’t log in, can’t even register as a new user!! Come on Delta, your customers want to see this improved. It doesn’t give us much confidence in the company!
Why Bother 1/5
This app does nothing. Was able to login once, a couple of months ago. Now I get multiple errors, the last of which says, "Timer already exists with ID..." I uninstalled, reinstalled, tried again, and get same multiple errors. When I try to log in at the website, I am get "System error. Unable to process request at this time."
Wrost app design 1/5
Doesn’t work at all trying it sign in the app keeps giving me a sign in error even after changing my password by I can log in on my web browser though my individual account manager. I guess this delta dental app has two different account sites that doesn't work or connect to each other
What was this update supposed to fix? Still freezes on login.
Why bother?? 1/5
By Red Sox blow
App literally never works.. just freezes up on the sign in page. I think it worked once like 3 years ago. Nice job Delta!!
ID Card Doesn’t Work on Mobile App 1/5
Downloaded this app and the other reviews about the ID card not working are correct. It does not save to your home screen or wallet and when you email it to yourself it’s a graphic within the email and not an printable attachment. On the mobile website, the print ID card doesn’t work there either on my iPhone. I would still like to get my ID card but nothing works as it should. Come on devs...we need our ID card....please!
I can’t even sign in to this app. Same thing on the computer. Apparently there are two delata dental sites. This site and the deltadentalins.com site. I guess I belong the deltadentalins.com site which I can sign into thru my computer but not thru this app.
Was a good app 1/5
By Purlpe Girl
Haven’t been able to sign on since the last two updates. Freezes on the login screen. Please fix
Does not work at all 1/5
This is literally the worst app I’ve ever downloaded. It absolutely does not work. I’ve tried deleting and reinstalling, WiFi, cellular. 99%of the time I can’t get past the login as the app freezes.
In the rare event that it works, there is no value in this app aside from showing your insurance card. It only takes up space on my phone. App developers should be ashamed.
This is the most garbage app I’ve come across. Any time I try to log in, it repeatedly stops me from going any further & says I have to “validate.” My login works on the website just fine. So I can’t give any other review, since I’ve never been able to access anything other than the login page, which doesn’t work correctly! If I could give 0 stars I would. FIX THIS APP
“Missing validation info” 1/5
The app doesn’t work. Upon login, an error message appears, saying “Missing validation information.” An option is provided to update the account, but it dumps you at Delta Dental’s website. Upon logging in to the website, there is no option to update any missing account info nor to correct the error.
No one ever bothered to debug this app.
This app is truly awful 1/5
No info that’s actually needed an be seen on the app, it says n/a or we can show that here...then what’s the point of the app!
By verycooldudese dinf review
Don’t bother wasting space on your phone. Can’t even login, always says username or password are wrong, when I know I have entered them correctly.
Absolute crap. App never works! I would give it ZERO stars!
Can’t get in 1/5
Registered on my IPHONE and the app would not let me in with same credentials. Frustrating.
Bad customer experience 1/5
You need to take notes rom the Oscar health insurance app, I can’t even find the my member number, I was embarrassed in the dentist office when it wasn’t showing up in the app.
Worst app 1/5
This app is garbage
I have had no problems with this app. All of my visits have been recorded.
Needs update please 2/5
By P R
App has my old info from former work place. It doesn’t allow for editing of covered dependents. Also it is not that user friendly. Please update
It’s ok 5/5
Works for me
Couldn’t login with my credentials from their website. The FAQs said to change my login just for the app. Wouldn’t even let me do that. Took a screen shot of my ID card from the one they wanted me to print. Seriously, a paper ID card!?!
Utterly useless app 1/5
As others have said, other than displaying your ID card it performs zero functions. It does not display any claims and frequently won’t even connect to show your coverage. No reason to take up phone storage for this app .
Useless App 1/5
The app doesn’t take you to the correct log in. I called delta and the correct log in is deltadentalins.com on the app it keeps saying incorrect credentials. So what’s the use of this app, I’m not sure.
App needs to update
Rarely Works 1/5
Half the time it won’t even log me in. I do my username and password and select login and it gives me the little thinking symbol like it’s going to login but then nothing happens. Stupid!!
Can not login 1/5
Talked to several Delta representatives who couldn’t figure out how to even get me logged into the app. They would ultimately give up, put me on hold, and send me back to the start of the “press 1 for ...” menu. Absolutely terrible.
Useless junk app 1/5
Nothing works. Always some kind of error connecting to delta. Absolutely garbage. Why I can’t give zero star?
Needs to be updated 1/5
This app isn’t updated with iPhone X
CAUTION: App NOT Created by Delta Dental 1/5
Was trying to get this app to work, but had trouble getting my login to work. Called Delta Dental customer service and found out that Delta Dental DOES NOT have a mobile app... only their website. Make me seriously concerned that I’ve now entered my login info on an app that is owned my someone else! I would recommend NOT using this app!
Where is the iphone xs max screen support??? 1/5
Really? Still no support for the iphone xs max screen size??? The app looks like it was made 10 years ago! We need a better app. Once this is fixed I will re-evaluate my review
Worst app 1/5
One of the worst apps I have ever used!
WORST APP ON THE PLANET 1/5
By CJ Bolling
One would think that a dental records organization would have the core skills to develop an app that afforded their clients ready access to both dental and account related records. But accessing records with Delta’s app is like trying to un-spread butter.
NOTE TO DELTA MANAGEMENT: It’s time to take your responsibility for records accessibility seriously.
Needs updated for X 3/5
By the original rcal
Please update for the iPhone X