Just simply add Apple Pay 1/5
By gnarly wally
This app is a great way to order food from Denny’s up until the billing procedure. If they simply supported Apple Pay this would fix all the problems. I’ll definitely change my rating once Apple Pay is supported.
1/2 star 1/5
By galleria photo studio
Unfortunately every time we have to reset password. Their ti department never sends a reset link.
Just a horrible service overall.....Not worth our time....
We are going to COCO’s or MaryCalenders....
FOOD THIEVES!! 1/5
By I think mixer is whack!
I WILL NEVER USE THIS APP AGAIN!! THE DRIVER STOLE MY WHOLE ORDER, DENNYS NEVER CALLED ME AND SAID ANYTHING, I TRIED CALLING THEM FOR 2 HOURS AND THEY INTENTIONALLY HAD THEIR PHONE OFF THE HOOK BECAUSE IT WAS BUSY THE WHOLE TIME, SO UNPROFESSIONAL, NEVER AGAIN!!!
Forced closed 1/5
Stop working on log in and password reset .
One hour later, no food 1/5
By Food Reporter
Denny’s online order is totally terrible. It’s now been over an hour, my order will be stone cold when it’s delivered. Never again!!!
Always get an error message 1/5
This app needs to be fixed. It’s extremely slow and always crashes and gives an error message. I tried to place an order and it went through twice. I had to call them and cancel the second order. Denny’s said I need to contact door dash to get a refund?
More options 1/5
the location never changes and if you place an order and do not change it manually you lose money and have no option to change it in the app
Bad At Its Job 1/5
Tried to order something to pick up later. The spinning wheel wouldn’t let me set the time. Useless. Deleting the app now. I’ll grab breakfast somewhere else I guess.
upmobi.xyz！！raise downloads by 10 times 5/5
By Denaria Ligerton
Good job. Thank you for making such a good app. #We can make the hot keywords ranking top,also can give good rating&review for app. Find what you want in upmobi.xyz
What happened to customizing 1/5
I faithfully use this app to order food and it’s ready when I arrive but there was a recent change to the kids menu. I can’t customize the jr. grand slam. My kids like bacon. I tried to customize to only bacon and then you can’t select pancakes. Who wants a grand slam that’s only meat and eggs? Make pancakes an option again please!
Will not help you 1/5
By iphone 11 max pro
The people at my Denny’s said online only and did not take my order after waiting over 10 minutes and I download the app and paid and said that they did not take online order The worst thing in town of Ridgecrest do not come
Missing the new restaurant down the street 1/5
By KP in AZ
I can’t pick my location in the app!
NEED MORE DENNYS APPS 5/5
I require more dennys apps to download on my phone. My ultimate goal is a folder full of dennys apps. I need more dennys, without more dennys apps i will die
App doesn’t work 1/5
By RIiZZY DRiZZY
Received nothing but errors on the site and app. I understand that Danny’s is offering free delivery through their own means to test this and things just aren’t working. Used the Uber eats app and it worked instantly.
FIX IT 1/5
Is there any particular reason why the app is giving me a popup saying that by Dec 2018 all customers need to create a new account, WHEN IT’S OCTOBER OF 2019!!!?!?!!? And when i try to make the new account, it says that the email and phone number are already associated with another account. Yea no duh sherlock. Make it so that all previous accounts no longer exist so i can make my account.
Payment needs work 1/5
It keeps saying my address for billing information is incorrect you can’t make any money until you fix this feature my address information is correct I tried 4 time so I just went and ordered from somewhere else.
Terrible Service! 1/5
By Yo Bro Concho
We waited an hour and a half for our food when we arrived we waited 20 minutes before receiving a menu. The food was terrible and not worth the price.
Poor user interface 2/5
The app is very slow and laggy and often times will just hit you with an Unexpected error message.
I was trying to order some food for delivery last night and the app was giving me such a hard time, in the end it refused to put the order through and told me to call directly.
I did only to find that Denny’s doesn’t deliver.. despite having the options of •Pick Up or •Delivery
Not a very good app, your better off using Ubereats or GrubHub.
Denny’s restaurant in Moorpark 4/5
I have had great service every time I have been there. Every Thursday I have a group of ladies that come for breakfast. The food is good, service great, great price.Loving
Right on time 5/5
I ordered They were right on time they said they would be on
Save CC info doesn’t work 1/5
Every time I order I have to type in my CC and billing info again. Even when it saves the card I get an error when checking out because it doesn’t save the billing address to go with it. Then if I type in the billing address and click the saved card the app fails by trying to add the billing address as a new card but since it is on the saved card that’s a no go and I have to type the cc in again anyway. This has been going on for months and I kept telling myself that they were bound to fix it soon but nope. It wouldn’t be that bad if the app supported auto fill but of course it doesn’t.
Senior Citizen’s Menu 1/5
Please add the Seniors menu to your app!
They steal your money! 1/5
I had put my card to do an online pickup and it said it was decided wrong zip code or address which it was the correct one. So I tried two more time and said the same thing. Later on that day I checked my account and it charged me three times for what I ordered and never even got!!!!! Never again Denny’s
Not User Friendly 1/5
This app is just... really poorly designed. Nothing works like it’s supposed to. I’ve never been able to place an order completely and accurately. It’s only good for looking at a menu, which you can easily just look up on Google.
Convenient But Inconvenient 2/5
This app isn’t getting another star from me until the save credit card feature is permanent. This app is incredibly convenient while simultaneously being remarkably inconvenient. We’re forced to get certain sides when don’t want them. For instance, I was making a breakfast order, and as I do not like hasbrowns, I wanted to get a different side, but variations of potatos were all I was given as a side. This is not my experience in the restaurant and needs fixed. Every time I save my card, it is gone the next time I use the app to order food. How is that saving my card? This is not my experience on the website, and it needs fixed. But the app is good for not having to step foot inside the restaraunt until the food is done. In that way, it’s convenient.
Order errors 1/5
It sends wrong order to the store!
Okay app 1/5
By Kierra wells
I used to love this app although I hate having to put in information that was already saved now I can’t even figure out how to add the car on file and on top of that I liked to order on my way to work and my favorite dish is grits and now I can’t even order it because it’s off the menu and they started serving it a certain time only dining in.
If you can’t make an app that works, don’t make one 1/5
Everything about this app is terrible, it changes the price of food you are trying to put in your cart, it won’t except any cards you try but it will charge your card. I was completely unable to order my food. The frustration this app caused me to skip eating at Denny’s all together. They are obviously losing customers over the app (just read all the one star reviews) and they don’t seem to care. They have made no effort to fix the app or to take it down completely to save everyone the frustration of attempting to use it.
Okay app but here’s a suggestion 2/5
I respect that Denny’s is trying to be modern and all but every online order apps should give you the option to pay when you arrive in the store, this was not the case
Do not use. Terrible app 1/5
The app will take your order online and send you a confirmation. It will charge your card and when you go to pick it up, they don’t have an order for you. I’m still trying to get a refund.
Echoing What Others Said 1/5
By Keith L2
A couple of years ago, this was my favorite app because it was so easy to use. Then they “upgraded” the app. Even though I have and use my login it won’t save my credit card information nor my address. I refuse to enter all that information each time I want an order. Please “upgrade” your app again so that users can sign in and have the credit card information and the address saved like you did a couple of years ago. Until then, I will continue to get food from other restaurants around Denny’s but not at Denny’s.
Not worth it 1/5
I’ve been ordering on this app for a couple months now and they give me a time to show up and they Never have it done on time and they act like they absolutely don’t care!
Cake batter shake 1/5
The cake batter shake taste like plain vanilla shake, please work on more with the flavors because it’s just a rip off
Do BETTER DENNYS!! 1/5
This app is not worth it, there’s no convenience to it. If I could give you guys zero stars I would. It never actually saves your card well on your account so you have to keep entering in the same info.
Also, there’s need to be a way for the store to be able to refund an order that is cancelled well before the time it was set to even be started, after calling your help center and the store I went through so many hoops and STILL didn’t get my refund for a meals they never made and I never received. If you’re going to have an app make sure it’s actually convenient and secure to use, not this sad attempt.
$7 delivery charge HAHAHA 1/5
everything about the app is great as long as you are going pick the food up. $7 delivery fee. I will be staying away from dennys till that changes 100% .
App is Crap 1/5
Denny’s is not on board with online ordering. No one knows what to do. Then they don’t read special instructions. I called to confirm they received my order 10 min after placing then 15min and no record of my order. I did screen shot confirmation. I wouldn’t use this app ever again.
Breakfast was great great manager as well 5/5
Nothing in value menu section on app 1/5
The value menu is empty on the app. I have to call and place a order if I ever want something off the value menu. The app doesn’t show anything in the value menu section.
Horrible App! 1/5
By Deana C.
Use this app at your own risk. It kept telling me my card had an address error so I couldn’t complete my order but much to my surprise, it charged me anyway! When I called customer service, it’s obviously a common problem because they were unconcerned and said it would fall off on 1-3 business days. Fix your app!
Needs customer support 2/5
App needs to be updated for customer support. My order was messed up and there was no one to submit my claim. It’s more expensive but was okay since they removed options from postmates.. but why did my delivery come from postmates. Doesn’t make sense. Please update to have customer support or I will go through postmates.
Broken app 1/5
By Boyan Mladenovic
User interface is OK. But this app doesn’t work for months. I will no longer use Dennys services as its not convenient anymore for me.
Noooooo sirve 1/5
Hice un pedido, y la aplicación me daba la opción de envío a domicilio y nunca llegó mi pedido. Me cobraron 5 dólares y aparte 20% de propina. Cuando fui al restaurante a preguntar que pasaba con mi pedido (porque llame y nunca contestaron) me dijeron que ellos no hacían delivery y tampoco habían recibido mi pedido, pero eso si, en mi tarjeta ya me lo había descontado 😡😡😡😡
App isn’t good 1/5
Declined my credit card yet still took my money out 3 times
App and delivery system - NO GOOD 1/5
I created my account entered my address and at the end it asked me to verify my address so I did, The system then changed my address off by one house and locked it in and there is no way to change the address now I have to call-in to DANNY’s to get them to send to the correct address NO GOOD. Also, they don’t tell you in the app or the website that their food is being delivered by a third-party delivery service the in-store help had no idea who was delivering my order. I would love to be a part of your consult or making this service better. call me.
May be good for pickup, but charges for delivery 1/5
By Ruble dr
The Denny’s commercial advertised free delivery.
I downloaded the app, and when I tried to place an order, it indicated there would be a delivery charge.
I had just signed up and established my user ID for this Denny’s app.
It had my name, email, phone #, and zip code.
It never allowed me to enter my full address (perhaps when I place my first order?).
I didn’t order through the app, because of the delivery charge confusion.
Instead, I went to the Denny’s website and successfully signed in with the User ID I had established on the Denny’s app.
This showed me the Denny’s app and the Denny’s website accepted the same User ID and password.
On the website, I successfully placed an order, entered my address with delivery information.
There no mention of a delivery charge was on the check.
Within moments, I received the email confirmation at the bottom of this thread.
The first thing to jump off the page was “ORDER FOR PICKUP”
I immediately called Denny’s to confirm my order was for delivery.
They said yes, but Postmates hadn’t arrived yet.
Postmates? I asked.
The lady on the phone said Postmates delivers for them.
Since it had only moments since I placed the order, I took her at her word.
Even though there was never any mention of Postmates on the Denny’s website where I ultimately ordered from, Denny’s immediately pointed the finger in their direction.
Postmates isn’t even reflected in the this original thread from Denny’s.
Over an hour later my order hadn’t yet arrived.
I called Denny’s back and was told the order was sitting there, but Postmates never came.
I asked her to cancel my order and she said ok.
I took a screenshot of the transaction from my bank to remind me to follow up later if the money made it back to my account.
The next day, when it had not, I called Denny’s a third time and spoke to Jose’, the morning manager.
Jose’ informed me it was a Postmates issue and for me to call them, but had no contact information to give me.
He said he “couldn’t” refund the check as it’s Postmates who need to settle up with me.
However Jose’ said he would remake the order if I picked it up by 5:00pm., as that’s when he leaves for the day.
After all, he did acknowledge my order was still sitting there when he came in that morning.
This is very little comfort as I was hungry at midnight, Denny’s commercial said free delivery, and Denny’s websight said delivery hours were until 3:00am.
The only comforting thing if any, is it’s true, there was no delivery charge reflected.
What it didn’t say was they deliver it to their front counter, not my front door.
Charged card but won’t submit order 1/5
The app charges your card but also gives you an error messages and doesn’t submit order. Out money with no food AND no support on app or restaurant.
Doesn’t work for delivery 1/5
When you gonna place order always make their own decisions PICK UP
Declined cards 1/5
Tried my credit and debit.. Kept declining and both are active. Fix this, please.