Bermuda Triangle. 1/5
I must be in the twilight zone. The Denny’s that I’m in. Sitting at a booth. Actually here. Is not listed among those that can take my order. Never mind that they have signs all over that you can order thru the app. Genius
THE WORST SIDES I HAVE EVER SEEN! 1/5
Fries, broccoli, zucchini, rice, mashed potatoes??? Why would you get rid of corn? Delicious NORMAL corn? NOT that creamed corn with jalapeños garbage! I know this is stupid to get upset about, but you can’t eat at your restaurants any more. No carrots. No green beans. Nothing. All crap either nobody likes or stuff that must be cheap to buy so you went all in on it.
FIRE whomever is making food decisions over there and bring back sweet corn! Your CEO makes nearly 4 MILLION dollars and this is what he does? CORN! WE WANT REGULAR CORN!
Not working after recent update 1/5
Can’t place an order at ANY Denny’s. All I want is a grand slam!😤😤😤”not available at this location”
Cannot log in 1/5
Just loaded the app and tried to log in several times to avoid the busy line. (With a small child it makes it easier to pick up). App will not allow me to log in to place an order. Very disappointed.
Cant edit address or add a card??? 3/5
Noticed when looking at my Account Details there is no way to edit your address? Why? Also, it says no card on file cut doesn’t have a link to add a card? Again, why? I’ve ordered successfully from this app a number of times but usually just order as a guest because of the above issues. Please address! Thanks!
They can’t fix it! 1/5
They are asking users to create a new (iPhone) account, but they still don’t support safari auto fill or Keychain generated random passwords. I like my local Denny’s, but I have wasted much too much time trying to work around this amateurish app!
A complete waste of time 1/5
I’ll never use this app again. Placed an order went to pick it up wasn’t even made. Employees are retarded.
I love this app it is very useful I live about 3 miles from a Denny’s and I can get on here order my food and then come in get it before work, it is very useful!
App is horrible 1/5
3 time attempting to install says no connectivity don’t waste your time
Needs work 2/5
This app is OK if you don’t mind entering your credit card info more than once even if you have it saved. They give you an option to customize your order but don’t get happy you’re only allowed some customization unless you don’t mind explaining what you want in the special notes field but don’t get to specific because you don’t get that much space.
(ex: I was ordering a Grand slam with pancakes, 4 eggs and hashbrowns in the customization I was allowed to order two eggs had to order meat for the order to go through and then had to put a special note that I wanted 2 extra eggs and no meat)
Omg is there any worsen app in the whole face of earth?
Not only does the app not work , they make you wait in line to pick up your food! There is no pick up counter so everything is cold. Complaints get no where
doesn’t work, fix this terrible app.
This app just doesn't work. I've tried deleting and re-downloading it and I've even restarted my phone but it crashes every time I've tried to make an order. So I've just now deleted it for good.
Love Denny’s but app needs work 4/5
I love the fact that I can order food, pick it up, and not have to wait at the restaurant. However the app does need some work. For one the password requirements are a little too much. I really can’t remember all the passwords I have and would appreciate signing in with Face ID. Also for some reason I saved my card on the app and it’s not working. So I have to re-insert my card again which makes it inconvenient.
Another problem with the app is after inserting my information during the checkout phase I have to click somewhere else to be done. And if I click somewhere else I could be taken to another screen which makes it a hassle going back. If there was a done button after inserting the information this would be great.
I hope the development team could really create a solid app where are you don’t have to re-enter your credit card information. I love ordering food through Denny’s but I just want it to be simple so I can re-order again.
Besides all the information above I really like the app because I can easily select my food and add the toppings I want. So I am giving the app four stars and hope the account and check out sections will improved over time.
Okay but has issues that didn’t exist before 3/5
There’s ways an error anytime you try to used a saved card. No matter how many times you re-save a card. There’s also no way to stay signed in. Not very convenient when you have to sign in and input your card info every time
Won’t take my payment on two different cards keeps saying billing address is wrong when it isn’t. Tried to order just on the website and it refuses to work either . This app is trash. Useless.
After entering entire order, get to cart then freezes at check for delivery charges! Never continued order. Annoyed at this app.
Almost fixed 2/5
It didn’t used to take my payment, but after an update requiring a new account be set up, I was able to place an order.
However, it still won’t let you pay with a saved card, so you have to delete and re-add a card each time.
Too many bugs 2/5
It won’t even let me see the menu. Even after I register as a new user. Connectivity error it says. A pitty that this up was not properly tested and rushed to the apple store.
By dep ch
Every time I try to use the store location with the zip code it’s says there isn’t anything available. When I put in the city and state it shows stores on the opposite side of the state. There has been a restaurant here for at least ten years.
Can’t create an order 1/5
I am able to log in and select a menu item, but the app does not allow me to click “Next” to finalize my order...
Forced new to create account to serve me better. Yeah, OK, I’ll live but at least make it possible!! Did not allow me to enter the delivery address, and going back to account details I see the blank fields but locked and no “Edit” link as with all the other fields. Pretty much useless if I can’t tell you where to deliver!!! Maybe there is an option at time of actual order, but nothing here to indicate that so I’m left wondering until then. Maybe I won’t bother.
Get al least the simple things right folks, at least the simple things.
Not worth it- no offers 1/5
I downloaded the app because it said I would receive a deal/offer within 24 hours. It’s been over 48 hours & still no offers are in my account or email. Deleting...
Order never showed up 1/5
Ordered breakfast for my family. The food never arrived and no one ever called. When I finally called them they told me “no one ever picked it up”. I had to cancel. If I ever order from Denny’s again it will not be through this app.
App declines orders 1/5
I tried the app and it kept telling me that my billing address and/or zip code was wrong. I doubled check everything was correct. Still didn’t go through. So I successfully order my food on the website and EVERYTHING WENT GOOD. Food will be delivered in 30 minutes.
Such a hassle 1/5
Used to work great as long as it was simple orders but last few months the app is terrible. Half the time it won’t let me sign in and I have to remake entire account, constantly declining my card for mismatch info, when it’s the saved card and been the same whole time does this EVERY TIME so every time I order I have to delete saved card and redo even tho it’s the same exact card. App isn’t up to date with the restaurant your ordering from, as in what available. Has happened many time I go to pick up and they let me know that they don’t serve this item after certain time or they have been out of something for days and I have to remake alter order and wait on my lunch break. And a few times I go to pick up and I get looked at like I’m crazy bc they never actually received an order at the location. At this point I’m in first name basis with the girls and cooks at my local place and just resort to calling to make sure everything goes through which defeats entire purpose of this app. Sorry Denny’s unless things get fixed I’m not doing doing business with it anymore
Don’t works 1/5
I try many times, but I can’t make my order.
I had to order at the restaurant
More lost time
I ordered online for delivery a few nights back. About 10 minutes after the order was supposed to be delivered, I called the store and they told me that my order was there waiting to be picked up and no one ever came. Apparently, the have partnered with DoorDash for their deliveries. When I asked for a refund, I was told that I would have to contact DoorDash for that. The issue is that on my credit card statement, it was charged under “Denny’s”??? I’ve called Denny’s customer service multiple times and it just rings and rings with no answer. I’ve called DoorDash and they’ve tried to contact Denny’s with no luck. 0/10 for customer service. 0/10 for employee training. 0/10 for the whole experience.
CONSTANTLY MESSING UP 1/5
This app is a waste of space on my phone. It never works. Just go on safari.
Horrible app 1/5
Takes forever to load and then crashes and closes. No effort put into this app. Denny’s obviously doesn’t want my business.
2 stars 2/5
Works 20% of the time every time
Bad app 1/5
Trying over and over to login last night and this morning. Primarily to take advantage of their free delivery which is only obtained through this app. Out of 72-100 times of trying to login, only one time, last night, it worked.
good but could be BETTER 3/5
very disappointed you took the option to order from the value menu off the app smh
Doesn’t work well with voiceover, iPhones built-in screen reader 1/5
Had a very hard time selecting items are getting items removed because the voiceover screen reader would not read all of the elements and the menu. If I could read this app zero stars, I would. Do not use if you can’t see, unless you’re willing to gamble!
do it !! 5/5
the food from Denny’s does not disappoint me & neither does this app! i really really love this !! i’m impressed ❤️❤️
I tried search for my nearest Denny’s location on the app and it doesn’t come up. Instead it only showed me a Denny’s an hour away. I would think it’s because the Denny’s closest to me doesn’t accept online orders except I know they do because I’ve ordered on the Denny’s website from them previously. Not a good app.
Missing order 1/5
5 out 5 orders has had missing issues or wrong items. They don’t issue refunds. You have to go in-person and show your receipt.
Didn't work 1/5
Connectivity issues. Website also has issues! Denny's has issues! Lol
App is garbage 1/5
App lags and freezes constantly. Absolute garbage
Love My Denny’s 5/5
By Moxie blue
I love my Denny’s.
App promises food, food does not deliver 1/5
Ordered food through the app as delivery
Got a text message that delivery was assigned to a third party company (DoorDash) (I do not like DoorDash, they have a poor record of drivers not showing up)
Sure enough DoorDash does not show up.
I did not get but one text message telling me my order was cancelled because of multiple contact attempts. There were no such attempts.
Emailed door dash, they stated they cannot refund me because the order was through Denny’s and to call the restaurant
Called restaurant and they refused to refund
Denny’s and this app stole $30+ from me. Not okay.
Fix this already! 1/5
It logs me out CONSTANTLY. Also I can’t use the “offers” sent to my inbox. An “error” always occurs.
Missing locations 2/5
Why does the app only list stores that deliver? Including all locations would make it easier to find a DENNY’S while traveling.
Missing locations 1/5
By hungry customer with a kid
Does not have my Denny’s at Havana and Florida this app is no good for me
Maybe hire better coders? 1/5
Downloaded the app hoping to order online. Opened up the app to search. It crashes. Opened up the app to look at the menu. It crashes. Opened up the app to look for a phone number. It crashes. Repeat the whole process. Same result. Deleted the app and went to dine at IHOP instead.
App crashed on my first order! 1/5
Decided to order late meals using the app. App was working fine until I had to register my info. Didn’t get pass that! The app froze couple of times. Got frustrated, decided to call in instead. Technology at its best smh 🤦🏻♀️ at least customer service over the phone didn’t freeze on me. She was pleasant.
App works terrible! 1/5
Every time when I open the app, it requires login and password. Always. And then I need every time add my credit card information, even if I I did it before and saved it. I’m truck driver and I need this app for more comfortable flexibility of my day schedule, but... 😒
Doesn’t work. 1/5
Tried to order through the app. Kept saying I need to add phone number to my account profile. I would try and it wouldn’t save. Did that a few times before calling the restaurant to put in a good old fashioned phone order. The lady said her phone is not working well and that I should order online. Went to the website directly to order and got the same message about adding my phone number. I gave up and ordered from somewhere else.