Crashes, crashes...crashes 1/5
Crashes whenever I try to build my grand slam...please fix this ASAP.
Doesn’t even work 1/5
Checkout doesn’t even work. It provides an error saying my phone number is invalid, but I have put my number in 3 times...
Won’t take payment 1/5
It kept telling me my card was declined because my billing address was wrong. I was charged each time, but fortunately the money was returned each time. It’s still very inconvenient though.
don’t bother with custom orders 1/5
missing a lot of options when customizing food. there’s no way to add tomatoes or lettuce when building a custom burger. then i tried to order a regular menu burger but there was no way to remove pickles or add jalapeño. app needs further development
Because every time that I’m gonna order something I have to login again and put my credit card information again
Has never worked 1/5
By Mr. Utastic
In the month since I've downloaded this app it has not allowed me to log in a single time. Every time it's returned a connectivity error. Worthless.
By nskhs ff
This is stupid I am going to pay for it at the store not here
Doesn't even open anymore 1/5
By Calmed EV
It just crashes when I click the app. Nothing helps, not even reinstalling.
Poor app 1/5
Couldn’t update profile. Entered but would not save. Needs work on rewards portion. Should be able to enter receipts if not Restaurant is having computer problems and cannot log meal to get rewards.
Doesn’t work without credit card! 1/5
Not sure I trust them with credit card info. Wanted to order and pay cash when I picked up. Took the time to set up a account then place order then I find out you can’t place a order without entering a credit card....useless app and I’ll check but the prices are higher on the app. Don’t waste your time .....
By Money is important
This app doesn’t work it should be removed from the App Store. It dose not allow to place an order it say you have to call to place an order.
If I could give 0 stars, I would. The system doesn’t update to each store, so you may order something and it’s not available in that store, which is what happened to me. Then, getting a refund is another pain. The manager had to personally do it and you won’t receive it for at least a week. Thankfully, the manager, Angel, was very good at explaining the situation. You’re better off using UberEats.
Poorly designed 1/5
Worse designed app ever.
Worst app ever 1/5
You guys don’t have enough recourses to build a decent app?
App works okay, payment can never be taken 2/5
The menu is pretty inclusive, but I definitely have more customizability in the store. I can order a stack of any kind of pancakes, I can take off individual ingredients and I can PAY. It wouldn’t take my card because it said I had an inaccurate billing address. Then it locked me out and told me I had to call the store.
Unstable and unusable 1/5
Randomly locks up and flat out won’t let me proceed to checkout on some items.
And this point, it’s basically a digital menu with hit and miss nutrition info.
Absolutely Awful 1/5
By 8-Bit Otaku (OFFICIAL)
Waste of time and money.
My pancakes were literal batter on the inside.
I love Dennys but mobile ordering is literally garbage. Rather eat top ramen microwaved than order through here again.
Menu Prices Never Updated 2/5
Everyday Value Slam is now $4.00 all day, everyday; however it can’t be ordered from the app because price is still listed as $4.99. Also past promo to earn free Build your own Slam was glitchy. Even after earning the free breakfast, it disappears from offers. Time for a new app?
Wait Staff 5/5
Great service and the extra distance to make the family happy
Need to be fixed.
Problematic with consistency 1/5
I have always had a problem with an item missing from my order. No difference with pick up or delivery.
I have hopes 3/5
App. did the spin and die routine. Now it seems to work. Reserving judgement.
Store doesn’t receive order 2/5
I placed an order for pick up ASAP, set approximately 20 minutes. When I got there to pick it up the storage not receive the order, even though I got confirmation email and confirmation on the order. I guess no breakfast for me 😞👎
Worst piece of junk 1/5
Constantly freezes on me. Can’t get past the location menu.
Payment system flaws 1/5
By Big Seth305
Worst checkout system ever.. after 2 tries telling my valid zip code is not right which it is you lock me out from ordering all together?? Great valentines surprise now
Very bad 1/5
Ordered online and is been 4hours and i got nothing. I have tried calling the restaurant and they blame the driver and they just don’t care they said they just cooked the food and they are not responsible for anything else. I feel very upset right now. Bye bye Dennys you just lost another customer and i will make sure i pass this on to my family, friends and coworkers. This is a terrible way to do business.
No corn. 1/5
I can’t add a side of corn. Something so simple. Forcing me to stand and wait inside. Ridiculous.
Don’t waste your time. 1/5
App is garbage. You cant stay logged in, you cant log in With finger print, you can’t use Apple Pay or PayPal, oh and I’ve gotten errors during check out 4 out of the 5 times I’ve used this app. I try calling Denny’s to place a phone delivery order and they say they don’t deliver...
Unable to redeem Dulce Leche Crunch Pancakes 1/5
Please make sure that your website or app allows T-mobile users to claim the current T-mobile Tuesdays deal - Free Dulce De Leche Crunch Pancakes! It is such a shame that such deal cannot be fulfilled properly as this new feature food is not available in online order.
I Love It! 5/5
This app was so easy to use. It got my order right and my order was delivered on time.
Can’t use it 1/5
One would think that an iPhone app could support an auto-generated keychain password. Nope, passwords are limited to 15 characters.
Stick to breakfast food Denny’s!
App needs major improvements 1/5
Hardly ever works. No login memory. Get to placing order constant errors then tells you order can’t be placed. Horrible app. Whoever built this app obviously never used it or never built a decent app before.
App crashes 1/5
The app is not letting me finish a “build your own slam” order. After I finish choosing the sides and press confirm the app crashes. Way to offer a promotion that I literally cannot complete.
Didn’t call correct store 2/5
I used your app while traveling and called in an order. Unbeknownst to me it called the wrong store because when I went to pick up my order they didn’t know about it. I know I selected the correct store. The store was very nice but your app needs work.
Easy to use 3/5
Thank you for this app, very easy to use and navigate! Where is the option for the AARP and the AAA discounts?
App is a good idea but doesn’t work. 1/5
Won’t let you choose a salad as a side option, won’t let you stay logged in. Tried to place an order today, kept getting error messages that my phone number was invalid. Have tried three times to enter my phone number but won’t save it. Finally had to just call the restaurant. Tried to use app support just goes to their website for comments not app support. I’m done....
Not worth it 1/5
By Jason Creppel
It doesn’t show the full menu. Just a few feature items. It says use the customize section to make additions and substitution but the customize section doesn’t give that option. Great idea. Horrible implementation.
Didn't work 1/5
Crashes after I try to check out and loses my cart item.
Not “Wherever” as stated 2/5
By Merlan Mom
The app details state now you can order “whenever,...wherever” and that’s not true!!! I have a Denny’s 1 mi away and they are not listed. I live in a major city as well. Kinda bummed I gotta say.
The app keeps asking me to edit my order, when I’m ready to check out! I call my local Denny’s for a pick up order but no one is answering! I was also there yesterday when a man was arguing with an employee about an online order, the employee told him he didn’t order it in that Denny’s but the customer showed him the app! The order just didn’t go through! Now he had to wait to do it all in store! Really annoying! I like Denny’s but fix this app!
App fails to place orders 80% of the time, fix it or keep losing business.
Could be improved 3/5
CON: Doesn’t have an option to keep you logged in or to save login info. Would be nice to be able to use have login saved and be able to use Touch ID. If you switch out of the app it logs you out, which is frustrating because then you have to re-log back in.
PRO: Have been able to use it at multiple locations without any issues. Allows customization of menu items.
App will not load menu. Only shows me featured items
Menu and locations do not load
Not working right 1/5
This is a messed up app!....
Online order didn’t get to the restaurant 1/5
Ordered online, and showed up at the time it was supposed to be ready. I had already paid through the app, but the restaurant didn’t get the order. App was easy to use if they can fix the order issue.
Doesn’t show all the locations. 1/5
The map in the app doesn’t show all the Denny’s locations, and when I zoom into the area that the Denny’s is, it shows me the restaurant is there, but doesn’t allow me to click it, even when I know they do online ordering! Very frustrating. It’s happening in the app and on the website.
Can't process order, call to order 1/5
The only reason I have this app is because I hate talking on the phone. It keeps telling me it can't process my order so call it in. The one time it worked, the location didn't notice the order so it had not even been started when I arrived to pick it up. Then they rushed to complete it so they got it wrong. Don't waste your time!
Got order wrong 1/5
The only reason I ordered from Denny’s was for the $20 order gets you a free pie deal. They did not include the pie and I 100% added it to my order, and they got the toppings on my sandwich wrong. Plus $8 delivery for what took an hour to receive. Will never order Denny’s again.
Bad , doesn’t work 1/5
Your on line orders doesn’t work