Can’t really customize an order 2/5
By Brye Berry
It says you can customize an order, but you are severely limited in how much you can do. For example, I want to order a bacon and cheddar cheese omelette, but that is impossible to order through this app. I used to be able to get it in the restaurant, but not through the app. Plus, when you call the restaurant you are calling an off-shore call center. They ask for your order, but just like the app, there is no way to get anything like what I want to order. Eventually, once the call center rep has exhausted all of the options on his/her call script tree, he/she will put your call through to your local Denny’s so that you can place your simple custom order. Not worth it to me.
Two delivery charges 1/5
By Boo boo lock
A delivery charge, coupled with a third party delivery charge? What a joke. Limited items and took items like the Grand Slamwich off door dash to force Dennys app useage. Hate cheap tactics by businesses. No more Dennys for me.
By Cold state dweller
I uploaded this Denny’s App & it wouldn’t let me sign in or change my password. The website is easier to use. I deleted the app. GET THE BUGS FIXED ON THIS APP!!!!
fast and easy ! 5/5
By =^..^= =^..^= =^..^= =^..^=j
10/10 recommended for anyone who doesn’t want to sit and order
Horrible app 1/5
As a software developer, I can only say that you really need to work hard to mess up an app like that. Awfully bad
Send with M Please thank you 1/5
I’m sorry I wasn’t able to get back with you and I wanted to see if you wanted us to meet up
Stupid app ever
Uhh... no thank you 1/5
By wingstop never again
Was going to use this app just to order and pick up. When I was checking out it said I had to pay a $2 delivery fee and a $2 charge (for third party partners)... why would I pay that?!? I’m not having anything delivered. I instantly deleted the app and have no plans of ever giving Denny’s business going forward.
After update, app now crashes immediately after pressing Menu, once logged in.
If I could rate 0 stars I would 1/5
Simple to use app, but no one specified anywhere that DoorDash would be taking care of this. It was a “Third Party” delivery service. Input all the correct information, no call and I had to call to ask where my food is. Apparently after 30 minutes I find out that they took a photo of another person receiving the delivery, no one showed me the photo and I had contact DoorDash and then again the restaurant to process the refund. Never using this app again and will inform people to avoid it at all costs. Just order directly from any other “Third Party Service”
First time user and last time user. 1/5
By Lindsay Snook
Don’t create an app if you don’t have the infrastructure to provide service through it. It’s highly likely that I’ll never be a customer again.
Bugs bug bugs 1/5
By Encognito 99
Please fix the erroneous discrepancies with the app. Every time I checkout it freezes up and loses my order. Time consuming to check out. I’ll call in from now on.
Not the full menu 1/5
The Denny’s closest to my house will only let me order a 3egg omelet or drinks. If I chose another location the full menu is available.
Charges extra money 2/5
I ordered a steak dinner for pick up and it said the total price with tax was $14.34 but it charged my credit card $21.23? They didn’t even have an answer as to why when I picked up the food.
Not a lot of thought put into it 1/5
The app doesn't save addresses, doesn't save payment information, doesn't provide tracking, and is by far the worst app I have ever used to order food. It definitely affects how often I order
Absolutely horrible 1/5
The app and the website doesn’t work. Every time I place an order I get an error message saying to place an order please call the store. Why would you have an app or website if you can’t place an order on it. Terrible
Excellent App 5/5
The app is so easy to set up and use and thanks to Apple Pay I don’t need to enter any credit card information for the app to remember! The ordering process was very simple and easy to follow. The app was able to locate the nearest Denny’s and provided me several options of nearby restaurants to select. My order was ready when I arrived and contained within some very ingenious reusable plastic layered containers. My wife said these were perfect containers for her crafts to help separate various articles.
Other app needs to be removed 5/5
The other Denny’s app that says rewards or something isn’t the correct one
It needs to be removed and until then, 1 star on the right app
Ok ok ok
Here’s my update review for
Free delivery ? Ordered about 4 times this week , and gotta day, Denny’s is good again in my book. My local Denny’s did mess up 1 order but made it right on the next one so no big deal. App is seamless and saves my credit card information for the next order unlike other food apps that erase the card and you gotta start over...
Maybe that’s why I continue to order Denny’s for that reason .., you got me good... you got me good
Still remove the other “UA fake Denny’s reward app . “
charges but doesn’t put in order 1/5
Come time for payment confirmation it said my billing address was wrong. I check my account and it shows charged 4 times. I called the restaurant and they said they hadn’t received the order.
Stole my money do not recommend 1/5
This app said that my card was declining but then it took my money.
Crashes, doesn’t save cart, doesn’t allow you to reset your password.
App is useless 1/5
By Miles To Me
The app doesn’t work. I know my login info and it tells me my password is wrong. I try to reset the password and it doesn’t send me the email. Also, just going online doesn’t work either. I put in my order then it declined the card for no reason and said to call in the order. Convenient that the promotions aren’t available through phone orders.
Try ordering ultimate omelette 1/5
And not getting double charged for eggs
The apps info won't even load. It crashes every time I try to load it up. It's useless.
Can’t order 1/5
The app might be fine however it won’t let me place an order. Wants me to call it in. Ain’t nobody got time for that
Only order for pickup 1/5
I used to order every week, they deliver by doordash severall times arrived over the estimated time last time took 30 mins and most food ended up trashed, tried contacting doordash to try to cancel before they arrived and they told me to contact dennys and when contacted dennys an associate only knew that the food was picked up so there is definitely no communication between those 2, this was the most expensive brócoli I’ve had with no answer from dennys support
Yeh, no. Deleted it.
1/2 star scam....Unethical Business Practices... 1/5
By galleria photo studio
Their app as their coupons never work...
They send coupons via e-mail wich never work. Received a coupon for my birthday for free pancackes, when applied to order it never worked.
Coupons only work at restaurant which is a scam vecause they are closed for dinning. Not that’s a scam....unethical business practices....
Doesn’t work 1/5
I placed an order and arrived at the restaurant and they never received the order. I had to then wait extra long and they had to the make it anew. Wry disappointing. Why have an app aside from DoorDash, etc, if it doesn’t work!
Just why 2/5
By happy reefing
Why would you not let your customers pay with a gift card?
Eternal spinning circle until you click on “menu.” That’s when it crashes.
Dinner meal 1/5
Meal was supposed to be ready in 20 minutes, we showed up within 20 minutes, they said it would be ready in 15-20 more minutes. It wasn’t even busy. We were told, “we didn’t know we were going to get busy.” Should of gotten no stars, not to be mean!
Very good 5/5
By P2IS THE GAME
Great app very nice restaurant very very nice super nice people good job very nice 5 star very nice
New registration 1/5
The app used to work fine. Now it is asking us to re-register, okay. Enter the data, new password hit send, app crashes! Dumps my order, try again. Dumps my order again. Oh update the app, £#€¥*#% same again! Guess where I'm not eating tonight!
Won’t let me recover password 1/5
I clicked on the forgot password and it won’t even send me an email. There is no point in having it if I can’t log into my account. Why say you will send an email to set up password if you won’t?
Glorified menu 1/5
By B PABON
This is essentially a menu app, because 90% of the time that is the only thing I can do. I go through the process of selecting my food and nine times out of ten it will give me an error and asks me to call to order. This is definitely not a functioning app. You would think a company of this magnitude would have a working app.
Ended up spending $20 for two blueberry pancakes and 2 scrambled eggs with this app. The rest of my order is probably still sitting in the restaurant.
Technology and curbside pickup are too advanced for Denny’s. Perhaps consider avoiding this app for a couple years until Denny’s gets with the times.
Awful app 1/5
Order didnt go through although my card got charged
I lowkey think people underrate this app, it does its job like... 🤦
Easy, great app 5/5
This app is easy to use, food was delivered fast and hot. Great app!
When I get ready to place an order it keeps on exiting out the app not letting me place and order
Need to fix the saved credit card feature!
Never Works After placing Address and Info! 2/5
You can order pretty quick, but try placing the order, NOT. After filling out Credit Card Info (which is not kept) then my very long address each time to find that there’s ALWAYS an error. No matter how many times I fill out the information it’s never kept, but then again even after filling it all out I can’t place an order. What’s the use in having a App if it’s useless. I implore the Tech’s PLEASE fix the Bugs... :(
Unable to Complete Order at this Time 1/5
By GPS Review
I guess they don’t want my business.
Claims card is declined but still takes the money! 1/5
By Seth Bruno
I used this app to order my food but when I put in my card information it declined my card and claimed that either my card address was wrong or the card number. I tried a second time and got the same response, meanwhile it was successfully charging my card every time I tried to order, just call to order instead.
I can’t seem to register.. 1/5
I can’t register..won’t accept my automated “strong password”..tried for way to long to order lunch..good luck with your business if no one can freakin order !
Take out is not ToGo 4/5
By Pix Element
Denny’s take out is professionally done and packaged well. The app streamlines it and the restaurant carries right out. I’m eating from Denny’s more now.
Need options to select no table service, no condiments, napkins only. The special instructions area allows only 45 characters and doesn’t give you a running count so you’re typing and re-typing by trial and error to make it fit. Would also like to see it cooperate with Apple login and Apple Pay as well as remember my car make and color.
Reduced menu, and no use of native map app 3/5
Ok, first thing I noticed, the menu is extremely reduced. No reason for that. 2nd, the app should use the native map app. I’m in a hotel and the map in the Denny’s app didn’t identify where I was. I couldn’t even be certain of where my hotel was in relation to the available stores.
Re-write the app to use Apple Maps for iOS and Google Maps for Android. That’s a no brainer.
Unable to perform basic payment processing 1/5
By Manuscript Replica
At its core, the goal of this app is to accept money from customers—the same as any food ordering app. To that end the Denny’s app is essentially useless. If the app can’t even handle its most basic function, the rest of the app deserves no mention.
And thanks for the four holds across two cards for an order I was trying to get through, that wouldn’t process (allegedly) because of an invalid ZIP. (Narrator: the ZIP was valid) That could potentially be costly for customers using a debit card close to zero balance. Not to mention the wasted time and frustration of entering and re-entering card info. I recommend hitting up another corporate mega chain for unhealthy food until this is fixed.