Good idea. Bad timing 2/5
By S. J. Z.
I need to allow a buffer of 10 minutes on either side of the time the train says it will be here. I cannot trust the timeline.
This app is perfect for me and my brother when we take the bus home from school
Don’t rely on it 1/5
The arrival times are never correct. Busses arrive 2-10 minutes BEFORE the app shows them arriving. Thus if you rely on this app you are likely to miss your bus.
Update is terrible 1/5
I don’t know why you idiots thought it was a good idea to take away the “estimated arrival” times for the individual busses. I don’t want the departure time, and then have to do math to figure out what time I’m going to be at a certain stop to transfer busses, how am I to know I’m going to make it in time to transfer busses? You guys are idiots for making your app worse than what it was. I’d give it a 10th of a star if I could
Not good 1/5
If I had to rate this app it would be your favorite piece of cake falling off your fork before the first bite and the rest of the slice falling on the ground out of 10... A miserably infuriating experience
Add price 4/5
This app is great and could be a needed tool in Denver. It needs fine tuned and the price of each fare would be amazing and put this app on top
App doesn’t work 1/5
Try to choose “train only” for directions and busses are still involved. Worst app for navigating Denver transportation.
Don’t trust walk times 1/5
Told me to leave at 1206 to catch a 1226 bus. The distance was 30 minutes walk at least. I’m 35 and in ok shape, not disabled or anything. So just be ware old timers this app straight up lies.
Great app! 5/5
Confusing, not accurate, and should be replaced
Functional but 3/5
App I good and useful. But there were several annoying things.
When you zoom out too far on the map, the stations and stops disappear. Please make it so the icons stay no matter what so folks can find their nearest station that way.
On the map view, the top left icon (Apple app) that appears to be to sort transportation types does not seem to change anything or open a window to edit filter on the map.
Finally, when trying to submit feedback in the app, I cannot press the preview button to advance to the submission stage. So I can not submit feedback. The top right of my screen works fine; verified in a different window within the app.
Download to be misinformed. 1/5
Bus and train times are NOT accurate. And they have the same names on the bus whether they are going North or South. Or East and West. NO distinguishing way to tell without ASKING bus driver EACH TIME you get on a bus.
I am a student who use the light rail to commute daily. The times are always off, I find myself constantly trying to find the quickest way home, and trains are always late, arrive earlier than it is listed on the app, or they never arrive at all. I find myself constantly trying to rearrange plans for the day because the app is so inaccurate. I am currently waiting for a train which said it would arrive by 12:34, but I got to the correct station, and when I refreshed the page it said the train had actually arrived around 12:27. Fairly disappointed with this app, I will be better off finding a new method to rely on for my transportation.
Real time issues 4/5
The app seems to lag 1 bus stop behind. Train navigation seems to be fine.
Times are off 1/5
Way off, I’ve never once had a bus show up near the time listed in the app
I thought it was fake 5/5
When I first saw this app, I thought it would be fake and wouldn’t actually have live times of the light rail. Boy was I wrong! It’s completely live and tells you all of the times that each train or bus comes to your area, and the estimated amount of time that it will take to get to your destination. I have used it daily for my commute to school!
Worst app I’ve tried! 1/5
This app gives you no actual information a person can use!
RTD won’t admit they’re wrong 1/5
You can’t submit any app feedback because the submit button doesn’t work, which is what they do because half the busses won’t show up. So you can’t even tell them. RTD is cancer.
No train and bus tracking 3/5
This app shows you route maps and where you are with respect to stops and stations, but doesn’t show you where the train is located on its route so you know how soon it is coming. This was what I was hoping for so I can select the soonest bus or train and time my arrival at the stop or station.
No Schedule Info 1/5
I just need schedule info, but this app doesn’t have schedule info. Seems like a pretty basic need, don’t waste your time.
No way to contact & routing needs to be improved 3/5
By critical user of transit apps
Problem #1 is that their in-app “Send Feedback” page doesn’t allow you to submit your message, so there is no way to contact them without digging on the internet to try and find contact info.
Proble #2: I wasted my time finding their website and typing out a message only to encounter another error with their contact form - HTTP 401 on their own form submission to their own site. If they can’t even maintain their basic website, I have no hopes for the app to be improved.
Now, on to the app:
The routing could use an refactor.
For a trip from North Boulder to Union Station, a chosen route taking the 204 to FF2, why do you have the trip transfer at Broadway and 20th instead of the downtown boulder station?
One reason to do this is to ensure that one can get on the FF2 with luggage or a bicycle. Another benefit is that when people board the FF2 at the station while the bus is just sitting idle is that the trip times will decrease with less people getting on the bus mid-route, decreasing dwell time.
Making apps for public transportation should not just check a list of features, it should be tested and thought out to the actual experience. Otherwise it’s just another app in the App Store.
Font size issues 1/5
I have poor vision and have to have the font larger on my phone. This app does not take that into consideration and adjust accordingly so the words from my search results are a jumbled mess and unreadable.
Bus detours should be listed 1/5
Trip planner has been sending me on routes with detours so I get stranded waiting for a connection that doesn’t come.
Works well if you already know what you are doing 3/5
It’s a sound app that runs quickly and integrates the map well. It doesn’t help you figure out what kind of bus pass you need based on your route though, which seems like a big oversight. I don’t know what counts as local or regional (and the RTD website doesn’t specify either) so I have no idea what pass I need. Fix that and I’ll bump you up to 5 stars
Horrible timing. 1/5
Bus never comes when it’s due. If you check how long til it arrives, it shows a bus icon approaching. No bus comes. I usually have to wait an additional 15 minutes because the app screwed up navigating the actual bus that was supposed to be due. I’m extremely disappointed. Always late. Do not use this app.
A little outdated 4/5
It keeps telling me to go to stops that are no longer in use. This is the only issue I have with it, but it's a pretty big issue - I think you're overdue for an update.
Trains always late, not updated on app 1/5
The trains are late 100% of the time and the app does not update delays so it shows that they are running on schedule, and they never are
Completely WHACK 1/5
Tried using trip planner for a 15 minute train ride. App said 27 hours? Double checked. Parameters were correct.
Please improve this app! 2/5
Not user friendly at all!!!
Needs a lot of work!!
The most flawed app ever 1/5
Does not account for “training vehicles.” Uses scheduled approximations of vehicle locations. I have used this app for several months and I trust emails from Nigerian princes more.
Doesn’t track late buses 2/5
Once your bus is late, it stops tracking and moves on to the next regularly scheduled bus.
Pointless Stupid App 1/5
All I wanted was to use it to buy a light rail ticket and I can’t see how to do that. This app is an epic failure.
Not helpful 1/5
By EVcannot get there
App gives incorrect information
Needs some work 3/5
This app seems a little wonky to me. I was actually sitting on the A-line train at the airport the other night and wondered what time my C-line connection would be at union Station. The app never gave me the A-line to C-line connection. It continually gave me bus routes from the airport to union then the C-line connection so proved to be of little use in trip planning.
It was useful in looking up schedules and other good info about RTD so gave it 3 stars
Can’t find anything 1/5
I want to get the schedule for a route. But it seems like I can only get to the one route that comes close to me. There is absolutely no way to get a simple list or map of routes. This app is completely useless.
Non intuitive app. Does not allow user to identify different work places. Does not give fare $$ with directions. Does not give you ability to run a future travel scenario. Was considering using transit instead of car but with this app.
Better than other apps 4/5
Much better than other apps I tried and it so far has not tried to force me to play stupid games.
This app is useless. You'd think for $2.60 PER DIRECTION they could do something helpful. Honestly, the website (when it's working) is easier to navigate. AND THE ADS ARE STUPID! I'm already paying a ridiculous amount to ride the bus and I'm already looking at those stupid ads. Yeah-I want to sit through a 30 second ad before I can look up my bus route.
Incomplete info 1/5
By John Andrew Obear
Not all bus lines available and not easy to use
By Dessert master
This is a great improvement over the past apps. It runs almost like the transit app. I like the bus numbers. Sometimes I still use the transit app because it gives all of the buses in the area and the times they are going to arrive. This helps me to decide which corner of the intersection to go to if I missed one bus. It would be nice to have instructions as how to do things for those who are not intuitive. The destinations of the buses and the bus numbers are very helpful. Sometimes it would be nice to have the buses GPS to be updated a little more frequently. The number of RTD apps is confusing when looking for the most up to date one.
Terrible app 1/5
Gave me completely wrong information. Will be deleting it immediately.
Functions 💯 5/5
By my president is black
If you are a college student without a car(or any person with a bus pass), then this app is a must have. I recently turned my car in because the lease had run out and this app has helped me get all across the city&state. I have childhood friends who live an 1.5hr drive away and my Father and Brother live about an 1hr away.
**The Plan Trip feature is the way to go👌🏽 it walks you through every single step. You could be illiterate and still be capable of understanding the directions.
All-in-all, it's made a positive effect in my life. I hope you take the leap and it can do the same for you! Cop an RTD pass and this app A$AP Rocky!
For some reason I expected this app to be terrible, but it's actually amazing. There are some areas where it could use some streamlining but for basic uses it works perfectly
Great App 4/5
The lite rail times are right on. The bus times are so so. Maybe put a gps tracker on each bus that feeds to the app so we can have more accurate times. Sometimes the bus' are running behind.