Cool Shopping App 4/5
I love this app, it’s great for finding cheap yet quality fashion. But I wish the tagging system was more clear. It’s hard to discover new stores and items using the search engine. I come across many items through other people’s likes that have the same tags yet never show up in the search results. Also, once you’ve liked a certain amount of items, it’s practically impossible to see them all as the app doesn’t load the rest of your likes. But overall it’s a very nice app, most sellers are very nice and communicate well!
Easy to use 5/5
By parasitic moth
I'm starting out as a small art business and I have a few selling apps. I love this one due to how simple and easy it is to use. I haven't been on long, so I don't have many followers or anything but it's nice to have another quick and simple store front going.
Use another app 1/5
I was flagged for no apparent reason. When I asked why I was flagged the admins emailed me back saying they confirmed payment outside the app but could not show proof of any transaction. Stick to eBay don’t waste your time
always great finds, original things that this app makes easy to access! wish you guys would add a feature that would notify buyers when a shop is no longer running because sometimes there’s really great finds but they were listed like 52 weeks ago and the seller isn’t even running the shop anymore.
Awesome App 5/5
By Yung splash
Best place to get any vintage clothing!!!
My favorite selling app 5/5
This is the only selling app I’ve ever been able to sell on. I love the Instagram-style layout!
Don’t trust this App to protect you 1/5
By DE-pop now
VERY poorly managed, and misleading. Depop’s claim that “All in app purchases are covered by Buyer Protection” means nothing except that if you use PayPal then you can try to get your money back THROUGH PAYPAL. I’m still waiting to see if PayPal decides to believe I never received the product I bought.
On top of this. There is NO WAY to leave a bad review of a seller to warn other users! You can only leave a review on an item purchased once it’s been received. Well... I never received my item so...
I’m lucky I learned my lesson pretty cheaply instead of on the expensive handbag I’d been eyeing 🙄
So good 5/5
I spend so many countless hours on this app, sometimes selling clothes can be difficult but if you’re patient and know how to write a nice detailed description of the item, you’ll get your money. There are so many cool items that I would’ve never thought I’d find or know where to look for them. I’ve had a very good experience with this app. Only bad things I can say about it are that the app is occasionally glitchy, they usually fix it within the next update tho. And I wish it was more personalized when it comes to the explore page. I’m not really sure how the algorithm works for the explore page but it’s pretty random and I wish they catered to items that I like specifically (i.e. based on my likes and searches, etc.)
Overall, Incredibly fun app if you’re into buying and selling clothes! :)
Great Platform, Mediocre Service 5/5
Depop is a great platform to start selling your clothing/items/start a shop because the following and liking system really helps you quickly grow and interact with the community, which I love!!!! It really boosts sales a lot, especially if you are an active user who posts daily or weekly. The interface is great!
The customer service however, is not the best and usually not very helpful. I don’t find this an issue because as long as you are 1) buying from a trusted seller 2) directly paying with paypal and 3) don’t buy something that seems too good to be true, you will be fine and have a great time. Basically just be smart because you can’t rely on customer support to handle trouble.
I would love if there were better search algorithms and less spam messages from scammers, but overall Depop is one of my favorite buying and selling platforms and I definitely recommend using it!!!
I read the last update 2/5
And it said you could rearrange your shop. Did the update and didn’t find the feature to rearrange shop. Frustrating because I see other shops (the successful ones) with all sold merchandise at the bottom. The app should naturally have sold merch at the bottom. Who wants to scroll through sold and unsold items? If they did in fact add that feature then it should be easier to find. I even googled it and absolutely nothing came up
By fancy edits
My account got suspended by error and Depop barely answers emails and, when they do, they don't help at all. I've emailed, tweeted/dmed depop and NO! HELP! AT! ALL! I've been a Depop user for 3 years and I've never had an issue like this. It's so sad when they don't help their users :( I loved depop but oh well
some suggestions 4/5
I’m on depop everyday. I’m an active buyer and seller. One thing that frustrates me, is that I don’t always get left reviews once a buyer receives one of their items thy purchased from me. I think it would be a good idea to keep reminding buyers in-app to leave a review for specific items. Maybe have a notification pop up saying i.e. : “Have you received your item from ____?” option for yes no, and if pressed yes “Great! Don’t forget to leave them a review”. Or something along those lines. I know that I base most of my buys off the sellers reviews and it would be great to have all of mine in.
Nice app 4/5
One thing I do really wish there was on the app is an option to see what’s already been sold when you search something. Say I searched “Kappa jacket”, because i am trying to sell one, and after I scrolled through all of the options there was a section with what’s already been sold. This would help me as a seller know the ideal price range.
By Poshmark Closet - graysg
Depop is a cute online community and all but yall need to know this. Every time I shop online , I shop for specific brands! Every time I type in a brand name, I get 794 other listings that have nothing to do with what I searched for. They just use the name for “views” this is so so so annoying I CAN’T SHOP FOR ANYTHING WITHOUT DEALING WITH SPAM AND MULTIPLE BRAND HASHTAGS. 😑🤬 Your developer response is just like the automated e-mail, it just says to report users as if I haven’t already been doing that. I have been reporting the SAME USERS over and over again for this for at least 5 months but their listings still remain intact with multiple brand names listed to spam search results and DEPOP HAS NOT DONE ANYTHING. And when I report others, Depop deletes MY listings consistently like i’m being watched, just for stating that I’m having a sale, listing the brands that I carry and dropping prices, ex: ”SALE, I carry brands like Nike, Adidas, etc. - check out my page!” But they NEVER delete actual spam, they just send you an e-mail saying they have it from here...yeah, right. 🙄 And any time you have an issue and need to contact customer service it’s just an AUTOMATED RESPONSE. Depop NEVER HELPS SOLVE ISSUES, they find your e-mail, send an automated response and keep moving. 🤬 How annoying. I have bittersweet feelings. I hate/ love Depop. I love making extra cash but seriously work harder toward fixing the issue with spamming (like, actually show an effort and make actual progress) and I’ll consider changing this one star rating.
Do not use depop 1/5
Strongly say do not use Depop because your money is not refundable or safe of it leaves your account and even if there’s an order that goes threw but package doesn’t arrive your money will not come back to you at all they just keep sending you the same old email over and over again! IM TELLING YOU DO NOT USE depop AT ALL!
My depop account @charlesmsk1995
I use it but I’d be willing to sell elsewhere 4/5
I love depop over Poshmark in terms of aesthetic and organization. It’s so easy and accessible. One thing I hate is how when you search for a brand or item it automatically organizes the items by “most relevant” which are usually popular items instead of “newly listed”. I kept searching for a specific item forever and it wasn’t until I realized you can sort the search differently to bring up completely different items. I also think depop could improve on its customer service. I never get good customers service through email. I have gotten responses through twitter but they aren’t always active on that platform. I love depop but I might be switching to a new app to sell my closet
Horrible customer support for buyers 1/5
This is operated like a brand new platform for buying and selling. Depop has horrible customer service. As a buyer on depop I purchased two items for them to never be delivered. When contacting depop for support there was none just referral to a link. Avoid depop try other sites like mercai or poshmark as they care more for their users. Need more customer support for users.
Right but not Quite! 2/5
Seems to me they feature the same ole same ole Depop famous/popular people on the explore page! It’s hard to sale your items on Depop when your items are never featured or seen. Definitely, feeling extremely frustrated and like the little guy on the totem pole! 🤦🏽♀️ I’m hoping Depop makes some changes soon. I look forward to doing “better” business with Depop.
scammers beware 1/5
i reported someone with 45+ sales of counterfeit goods and I get a warning even though i didnt post anything, you guys are a bunch of clowns
I still just think it should be required for people who buy to leave feedback, that’s really all I have a problem with because I know if it was required I would have a few more reviews that people could look at to make sure they’re buying from a reliable person.
done with this bs 1/5
horrible customer service. ignored me when i needed help getting payment
No real customer support 2/5
I’ve been using depop for over a year now and have successfully bought many things, but for some reason when people purchase things from me the purchase does not go through to my PayPal. All depop has is a short video telling you the four things that could be going on when you don’t receive payment, the last of which tells you to contact PayPal (which I’ve done, to no avail). I feel very unsupported as a seller using Depop. I love the clothes and the options and I know it works great for other people, but my experience with seeking customer service has been very disappointing.
Nice app 4/5
By Regal the Beagle
It’s fairly good app that makes unique clothing accessible to people if a thrift or consignment shop isn’t nearby, but some people do tend to over charge with the items considering they are /used/ and have been owned before. Other than that the app doesn’t load past a certain number of likes when I go to check the clothing I’ve liked in the past which is a bug that recently developed. The app is pretty good otherwise.
By Judy Mtz
Explore page is featuring more diversity & not the same repetitive sellers 🙂
One bug that should be fixed is getting random ghost notifications for sales & messages.
Some room for improvement to increase sales in my opinion:
1. Offer more brands when categorizing listings. Not many brands are in the app as opposed to Poshmark & Mercari
2. Allow more than 4 pictures per listing. It would allow for more transparency when advising customers of any signs of wear on items
3. Add a “make an offer button” that binds your offer to your payment method for 24 hours, seller would have the option to accept, counter or decline. It would prove to be a faster way to barter than messaging.
- - -
March 27, 2017: Same sellers being featured on the explore page, giving less exposure to other shops who don’t have a huge follower count. Explore page & “staff picks” shows favoritism toward slim people I rarely see people of color, plus size, or older people there, which is strange considering that it’s an international app. No way to make on offer with the press of a button like Mercari or Poshmark. If you arrange your own shipping as a seller, Depop takes their commission out of your own money, unlike other reselling apps. Room for improvement but it’s still my #3 app for reselling
Easy and simple to use 3/5
By warsaw 1010101
Getting a refund took a little longer than it needed to. Help was very slow
I love Depop 5/5
Buying and selling! I’m addicted! Is my number one app to shop, I can also make friends and connect with people like Instagram! It’s soo much fun!
Literally the best app to sell/buy things on. 5/5
If you don't have this app yet, get it. It's extremely easy to use and learn. They make sure all purchase are secure and go through the "buy now" button which is linked to your PayPal. It's literally Instagram for selling things (but better). The simple layout of depop allows your products to speak for themselves and it also gives the app a modern feel. They have revolutionized how people will shop in a way that doesn't pressure you and is very familiar. I am honored to write this review. ❤️
The beginning of something beautiful🖤 5/5
Maybe this is the best thing I have decided to invest some of my time to.. No better place to have had my very first EVER sell online. I’m in love with Depop, Thank you!❌⭕️❌⭕️ -Bloojay
La La 5/5
By City Girl Beach Bum
Depop is fun
Depop is cool
Don't be too serious
And your shop could rule
Some brat keeps making false reports against my account and depop keeps sending me threatening emails. They refuse to actually discuss or look into the situation. They just keep sending stock responses. Then they reply to my reviews but not my messages. It’s all such a scam. Stay away. It’s just entitled teens on here now. It used to be good a few years ago. The competent people who used to work at depop have all left now. Not surprised. Avoid this garbage dump.
changes needed 2/5
I like to sell on depop but they have many problems. The separate PayPal transactions for their fees is horrible and seems unfair since PayPal and depop both take there fee percentage from the same total even though PayPal should take there fees after depop has taken theirs. Also it is extremely hard to get refunded for depop fees. These need to be fixed.
By Shucks jj igsihdigsitsyis
Gr8 just wish you could sell items faster
Add notifications for uploading new items 4/5
hey! i love shopping on depop. could you guys please add a way for users to turn on notifications from like our favorite sellers so we don’t miss out on new items they upload? thanks! :)
Great idea but executed poorly 1/5
So many ways for users to get scammed and it doesn’t seem like much is done about any of it other than just accepting a loss. Users can be left incredibly poor reviews for things like giving a fake tracking number and still be able to run their shop? I am no longer comfortable using this app in all honesty. If there was more protection and guarantee for buyers and consequences for sellers I’d still consider using it.
popularity club 2/5
I have made some sales over the past 6 months and made it on the explore page a handful of times when I was fresh on the app. Since then I have beeb uploading items weekly, but it’s now impossible to get featured. Seems like only accounts with thousands of followers or brand new accounts are considered to be shared. The app is a lot better than it was when I first joined so that’s cool, but the explore algorithm is really unfair when people will be featured with stock photos and even items not for sale.
if this is really meant to be a way for people to sell second hand clothes around the world there should be a more equal and justified explore method. I always support other shops and I would like to also be supported!
Love it ! But .. 4/5
By @chariah sells on depop
I love the new video feature but I’d love it more if I could upload previously made videos . There’s no room to really edit and record how I’d like and I have videos already of me wearing certain items I’m selling that’d do it justice . Also it’d be pretty cool if by the purchase button there could be an offer button - so items your willing to negotiate can have that button assigned next to ‘purchase ‘
And it can either be accepted or declined w a clear offer already presented without the whole “ how low are you willing to go question”
It’s a good app! Only one flaw 5/5
I love this app, I’m able to buy cheap clothes that actually look nice! Sadly though, I’m not able to make any money . Why you make ask? It seems the only people really making money are those with followers. I’ve posted multiple clothing items , I’ve seen the same item as mine sell, it’s just people aren’t able to find mine since i am not ‘popular ‘ or have any ‘likes’.
Otherwise, this is an awesome app!
v i d e o s 3/5
can you please not automatically play videos?
Not very good 1/5
Change the colors scheme and the logo it’s hideous. This app needs a lot of work still but it is an ok app to sell on not sure about buying never bought anything from this app. There needs to be a way where you can advertise everyones items on the home page or the explore section not just certain people or profiles. This app only focuses on certain profile pages and certain items that I think isnt good for example the app will advertise 5 different items from the same closet or page. I don’t understand why it is set up this way but I think you guys need to focus on other people as well and show new listings in the home page so people can discover new items and profiles but putting the focus on high profile pages with people who already have a high number of sales and followers isnt fair. Work on this please thank you for your time.
I LOVE DEPOP 5/5
By Josh tallman
i’m so grateful for this app, i make a good amount of money on it and it is pretty easy to understand the app.
I just wish it was easier to promote/advertise your items but maybe that’s a personal issue and not an issue to complain to depop about.
Easy to grow a follow!
Easy to look professional!
Easy way to make good money!
Grow a social platform/following
Buyer Beware 1/5
I have been using both Poshmark and Depop and have come to conclude that Depop is unsafe for Buyers. One you have experienced an unreliable Seller, it is so difficult to get a refund. The app claims that you should try to work it out with the Seller, but if the issue is that the Seller is unresponsive, have accepted the Buyer’s money through Paypal, then what is the point of making the Buyer contact the Seller to resolve a dispute. Poshmark allows the Buyer to withhold payment for the item until it is delivered and tendered in the specified condition advertised by he Seller on the app. It is safer for a Buyer to go through Poshmark simply because in failed transactions between Seller and Buyer, Poshmark is well invested in ensuring that both parties act and perform as promised. When claiming that an item has not been delivered, Depop send you standard response e-mails telling Buyer to try to contact the Seller through the app as well as Paypal. They provide no help and have no authority in taking appropriate measures to keep their community safe and free from scam. Selling and Buying online is a risky thing to do. Once you have contracted to sell or buy, you subject your identity as well as your address and location to the opposite party. Operating without any authority makes Depop a dangerous way to make simple purchases online. Simple purchases are not simple at all when you run into an issue like the one described above.
Overpriced with flawed feedback 2/5
The sellers will review you as a buyer so if you don’t give them 5 stars, even for good reason, they will likely lower your rating as well. Also, most sellers, especially the featured and popular sellers, are selling $5 goodwill items often at a 700% markup (not an exaggeration). I have always bought thrift and vintage clothing (which drew me to this app), grew up in the 90s and wore the “y2k” trends in real time, and am seeing people who are new are getting absolutely duped. I know it’s cute, but if you’re paying $25-30 for a simple striped shirt, even if it’s 90s, you’re getting played.
I love this app! + Suggestion 5/5
This app makes purchasing things online easy & simple & I love it! I love that you can have your card/paypal ready as well as your address. I have a suggestion, however, I think Depop would be improved if you provided a cart where we could purchase from multiple buyers at once, as well as seeing our total price we spend on shipping & the items itself. It would make it easier than going from accounts to accounts to have to purchase items. This is just a suggestion to make the app simpler. I love the app the way it is & will continue to use it! I also love the new ‘saved’ feature! (:
Depop has been good to me 5/5
Depop has been so good to me as a seller. I love being able to put my style out there and enjoy seeing that people are loving it too! I have been extremely satisfied with this app and the Depop Team members for hearing out a lot of things I’ve had to say as a user on this platform. As far as the future for my shop, I would like to know how to take it to the next level as far as gaining more exposure, but other than that I could not be more satisfied :)))
Not all sellers are treated the same 2/5
I have bought and sold merchandise on debop and where it is sooo much better than some of the competitors that allow a platform that makes both buyer and seller feel a sense of security in regards to their personal financial information along with the use of PayPal for sales they do not have a very fair policy on listings being pulled. This then is taken advantage of by other sellers with similar products or buyers who didn’t like being told their ridiculous low ball offer was declined. I have no issues with following the rules and guidelines set for every platform I sell on. But lately it has become very frustrating to have a listing pulled and when emailing back to find out why the response is something like “ your use of hashtags were not relevant to the listing “ if you scroll through listings you will find that pretty much EVERY listing does this. I find the enforcement of rules to be contrary and arbitrary and have on more than one case lost a sale do to it. Coincidence? I don’t think so, buyer mentioning there’s an exact listing for $5 would they price match? IT’S A BINGO. Great people selling and buying for the most part. But this “ you can, you can’t “ mentality is not ok.
Great app but the fact that there’s no size filter or price filter made it so difficult to find things that I deleted the app
Good enough for me 5/5
I’ve had Depop for a while now and I’ve enjoyed it a lot for the most part as a buyer (haven’t experienced selling yet). I thought I hated shopping for clothing before I found Depop. I guess I just hate leaving my cozy home and the general styles I see at the mall and whatnot, but while using Depop I’m able to shop from the comfort of my house and find a variety of cute options of clothing in much lesser time than I would at a physical store. It’s easy to use and I’ve found so many nice outfits that I adore, and most are vintage meaning it’s likely I never would have had the opportunity to purchase without Depop. Plus, buying second hand clothing is environment friendly :) One complaint I do have though is that the app exits me out after a certain amount a time, which can get a bit irritating because I lose where I’m browsing. I hope this gets fixed, or that an option to check our browsing history is made available. I’m also glad that the app doesn’t give annoying notifications, except when they’re necessary, like follower updates/pm messages/comments from other users etc. I’ve seen that a lot of people have other (less positive) things to say about it, but for a shopping app, I think it’s a lot better in comparison to others and that it’s done a great job for the most part.
Good app but will be better once they continue to make improvements 4/5
This app is great and as a seller, it’s very straightforward and I’ve had good success but the app still seems to be in beta testing phase because it’s not as seamless as it could be. It looks like they’re making strides to improve which is rad though! Keep it up Depop!
Has been crashing less 5/5
By Ariana Grandee 🐼
This app came very annoying to me in the beginning because it crashed every 2 minutes. But since the last update its been much better!!! Love this app!! Making lots of profits and finding one of a kind pieces every day💜💜💜
Beware of Scammers 1/5
I’ve had an overall good experience with depop until I met this one seller named “annamcshea” and she never sent me my purchased products totalling $58. I’ve sent her a lot of messages regarding wanting a refun but she just kept lying and making up excuses. I’m done with this app, you just cant trust people in the end.