Don’t Buy 1/5
By M & M's Mum
This doesn’t work. Don’t waste your hard earned money. Shuts off 99%of the time. Pain in the a** to call and get it to work.
Never works 1/5
By Doctor Gigglesz
When I try to connect it there is always an error. This is Garbage.
NO GOOD 1/5
ITS NOT WORKING PROPERLY AND IT KEEPS CRASHING PLEASE FIX BECAUSE I’M GONNA CHANGE MY SERVICE OVER TO AT&T
Thank you for your support 5/5
Too many issues 2/5
Just way too many issues. Had high hopes that were quickly dashed. Make it a reliable app and MAYBE we’ll try it again.
This app doesn’t work half the time! I’ve been trying to add my email addresses to scan the dark web but it always say it ran into a problem try again later… try later it says the same thing and it’s always turning off WiFi protection, I’m over trying to get the dang thing to work…
Dont like it 1/5
Blocks everything when on. Its ridiculous. I want it deleted from my phone
By Lady teacup
Thank you for your being there.
Verify button stays hidden underneath keypad 1/5
USELESS! The verify button stays hidden underneath the number keypad & you can’t scroll the screen to reveal the keypad, so there’s no way to verify email address and start to use the app! If these glitches are fixed, it would be useful.
The app is very buggy. It turns off WiFi security and web security on it won no matter the settings. I really enjoy the PC security I get included with the plan. I do wish a password manger like True Key would be included since digital secure uses McAfee. Over all great service just fix the bugs.
By Cookies $ Milk
Most of the places where there’s a breach doesn’t specify the website. How does that help me with fixing the issue? How do I even know if it’s accurate?
Want to upgrade for $5/month/line? 2/5
By Reviewer Reviewer twice
It seems that Verizon really wants you to upgrade to the real version for $5 per month per line and do read the other reviews, the the web security seems to go off.
App issues 2/5
I am trying to get a verification code but it is not coming through. I have been on the phone with level 2 assistance
FIOS TV App 4/5
The app seems okay so far, but frustrating that it has to be turned off every time I use my Verizon FIOS TV app for it to work. You would think Verizon would have figured out how to make this app work better with its own app.
Tech support said there’s nothing they can do because it’s McAfee.
Safe Wi-Fi Does Not Work 2/5
I was excited to receive this app for free from my phone carrier. Unfortunately, the Safe WiFi which is the main feature I was interested in using does not work at all. It loops in a circle when I turn it on and then it gives me an error message each time so I have no protection on public wi-do and have to use my cellular data.
1 section of app keeps crashing 4/5
Would give it 5 stars but web protection becomes unprotected multiple times daily.
You have to hit on before it reattaches. My computer always stays attached to web unless I was to sign out with my chrome book. Of course you are not protected when this part of app goes off. I hope developer understands this.
When I signed up my only email I use it said underneath it didn’t look right, so I don’t know if it accepted it, although it did accept my other interactions. Does that mean I’m all in?
Uhhhhm hey butthead 3/5
It’s kinda cool
Verizon security app 1/5
This app keeps turning off I’m trying to like it and want to keep it but it keeps turning off to me this app still needs a lot of work on it so I have to look for another security app
Can’t verify email because no email verification was sent 3/5
I have tried and tried to verify my email but no email verification was sent to my email and yes I checked my spam folder.
App is a sales pitch and it’s garbage 1/5
I downloaded this app to get better protection. It keeps crashing. It would not send the verification email to check the internet security (dark web) content. When I used the chat to try and figure out the problem they kept trying to sell me a digital household protection plan. I expected better from Verizon. This app is garbage.
Turns off constantly 1/5
Problems with the app constantly turning off right after it’s turned on. No help if I can’t keep it on.
Very Secure !!! 5/5
Thanks for the great protection, GOOD JOB!!!!
Doesn’t work on smaller phones 2/5
The buttons and text overlap. Can’t get stuff to verify. If it worked it would be great but it doesn’t. Really annoying.
No WiFi 3/5
By ub er su cks
I use data only. But it tells me my WiFi is secure ?? Is there a point for me to use it? VPN shuts off by itself. WiFi searches even when it’s turned off. My phone is so jacked hacked yet nothing is ever discovered.
Worked for a few days 1/5
Only worked and connected the first 5 days or so. Since then I just see a “almost there” notification and then times out.
I love it
Feeling secure 5/5
By JannieM Danies
So far have enjoyed my safe apps.
Already buggy 2/5
Won’t even let me add an email in step one. Been trying my best and it’s just error codes. Fix the bugs in this app.
It’s okay-ish 3/5
By Nunya D. Binnez
It might be better if you weren’t required to 2FA verify for EVERY SINGLE item in the Identity Protection portion. Plus I already have TWO different VPN subscriptions because they are the new “Free Toasters”. I prefer to spread my data around a little bit so really don’t care about that portion.
To say that I wouldn’t trust my privacy to Verizon is a huge understatement.
Can’t use 1/5
I followed the prompts to start and do exactly what it says and it errors out. Fix your app
Issues with verification 1/5
I downloaded and installed without issues until it wanted me to verify I owned my own email address. 4 efforts to respond with the code they provided failed. I’m absolutely positive I responded correctly each time. One mans feature is another mans bug!
Needs updating 2/5
I used to think the app was great but now I get messages, multiple times a day saying that the app is not functioning properly and needs to be updated. Of they don’t take care of that I’ll be deleting. Sorry.
Won’t work on my iPad 1/5
It works on my iPhone but I have to manually turn on VPN every time. However I pay for the TMP multiple device (Verizon) and it doesn’t work on my iPad at all. Says I’m a basic user, tried adding device through the app links and Verizon app but nothing works. Waste of $50 dollars a month.
Blank screen 1/5
Downloaded app per Verizon. Open app blank black screen. Deleted app! Tried to reinstall same issue. Deleted app Wow developers pay attention to your reviews. Obviously the problem is not corrected. Guess was good sales pitch. Post your resolution to all these issues on the product website in App Store. Was a complete waste of time!
Not nimble with connecting 2/5
This app has a poor memory and has difficulty connecting to known home networks. Also, I pay for this app for security when using less secure networks, however, I always get a notification to disconnect rather than the app applying the needed security behind the scenes. You can do better Verizon.
Digital secure 1/5
4 phone calls. 10 hours on the phone. Mcafee, Verizon and assurion all say it is the other parties issue. Still not working. Paying $25 per month and not getting what I paid for.
I’ve had this app for months, and for example when I select “identity theft protection” as it is not activated, there is a bug and the circle just loads it forever and ever, and I’m not able to activate it. I run the latest IOS version on my phone, and the app has been deleted and re-installed many times to no avail. Paying for a service that I cannot fully use.
Buggy and clunky 1/5
Never once got an email with verification code. Hard to understand what it’s actually supposed to be doing for you. Not worth the bother trying to figure it out.
Failure on iPhone/Mac Mail 2/5
It started out promisingly, but when came time to authenticate my identify, the verification emails were not received.
Waste of time 1/5
Don’t bother, read the reviews first. Total gimmick!!
VPN doesn’t work 1/5
Unfortunately VPN doesn’t work 50% of the time and even though I have it set so that it is supposed to automatically become active anytime I connect to WiFi, I have to manually turn it on every single time I go to a new location and my phone connects to WiFi. Very unhappy with this app.
Very buggy. 2/5
Just installed it and it says the code they sent to my email isn’t right & I’ve tried it 5-6 times. Tried to resend out a new code and it says there’s an error and can’t be processed. Doesn’t let me connect to the “safe wifi” option either, weird. Dunno.
30 seconds isn’t long enough 3/5
I don’t even get the email in 30 seconds let alone have enough time to enter the code.
Am I covered???? 1/5
By k a y. g e e
I never know if and when I am protected…for inexplicable reasons my coverage goes off and I have to tap the cover button in the app to start coverage???
Terrible app 1/5
For about a week now the app has been worthless. The VPN used to work great and not it’s not working at all
Functions not working. 1/5
Can’t use it 1/5
I’d love to say it’s great but it’s not. The app continuously doesn’t work. VPN cuts itself off and when I try to turn it back on, nothing! It worked great on my Samsung device but isn’t good on my iPhone
Keeps turning off security features 2/5
The web security and safe WiFi keep turning OFF. I have no way of knowing this unless I check each security feature on the app. This means I have to keep checking and turning them on the again. This is very irritating!!! Makes me wonder whether this app provides any security. I’m looking for a better option. Please fix it!