Pick up 4/5
By oh good golly
I wish I could include notes on my selections. Like on the roasts, I’d prefer two with the heaviest weight... sometimes they can vary by a whole pound.
I also wish you would implement reusable bags. I’d gladly pay a rollover deposit for the use of reusable bags.
App is constantly crashing 1/5
I absolutely hate this app. I love the Dillons store and the ClickList option. The app is a different story. It’s constantly crashing and it’s been crashing since I’ve had the app (1 year)
It’s very hard to complete an order without the app deleting everything I worked to create.
Delivery not as advertised 1/5
I received a card that I was supposed to get free shipping and a discount on my order there was no place to enter a code for the discount and I was charged 11.95 on a $60 order.
Update made this app worse 2/5
App just updated and every single time I get on I have to sign in now. Pretty annoying to just look up a product while in store
Love this app 5/5
This always saves me money
I love this service offered at Dillon’s, it saves me both time and money. Very easy to use and a real convenience to have.
By Busssssy Mom 85
I love the convenience the app offers busy people, but the last 2 times I’ve used the app it seems to duplicate random items during “checkout.” I triple checked this last time before submitting (yes, I did have to fix some duplicates during this step) and I still had several duplicates and the receipt reflected it in amount and cost. Update is needed to fix this issue.
Fix Coupon Category Results 3/5
By Big Browns 2019
After the last update, finding categories in the coupons section is not the same and does not work as well. It loads coupons in other categories that I did not select. Frustrating.
Customer Service Click -it 5/5
By Get the 411
My Dillons on Central and MAIZE is the best in Wichita! The efforts that are made to shop for my needs and pick quality with me in mind as if they were shopping for them selves is beyond exemplary.
I notice immediately the care and thought which my “Order Filled” person took in selecting my items. I can tell my order was not just a list to them.
The packaging by category is amazing, making it so easy to take like items directly to my cabinet!
The individuals who bring out my order have always been when engaged with me and not too busy for questions and carefully take time to explain any substitutions.
Also, if there was an item missed or an error, they run or call immediately to remedy the situation free of charge, Errors have only occurred 2 times since the beginning of this specific service if Click it at this store.
Thank so much for treating this soon to be a first time Grandma at 67 so special. ( I know you treat everyone special! Thanks from Me!
Love this app! 5/5
It is so easy to use. Easy to search for and find products I love and use every week. Love being able to add digital coupons and modify my order!
Good first experience 5/5
Pleasantly surprised that shopping through the app moves much more quickly than shopping for groceries through the website for me!
Pretty good 4/5
Some times glitches and would be a 5 star if it could show your coupons attached to items in your online cart.
App Error-Not working 2/5
Tried several times to open app after updating-continuously receive the same error. Tried several nicknames-ridiculous! App is not working properly.
Buy one get one 4/5
The buy one get one is unclear/ confusing. Like the savings, but was unsure if I should put one or 2 for the quantity.
From prescriptions to groceries the Dillons app makes my life easier!
Happy with Dillon’s 5/5
By shirley meisenheimer
I have shop at Dillion’s for years. Always have what I want, if they don’t will order for me.
Produces is fresh, I like KC steak, nice and tender. I buy ground turkey and beef, Chicken. Employees are always friendly, store is clean. Will be moving, going stay with Dillon’s.
VERY HAPPY WITH DILLION’S.
I have 2 Dillon Store close to me, choice to shop at Dillion’s on 6th St, it’s within walking distance.
No more impulse buying 4/5
Just love this app as I can go back to all my previous orders and select from them. This saves time and money. I am an impulse buyer now none of that. I can review my cart and think do I really need that and delete if necessary. It’s a very easy app to use.it lost a star as it can crash every now and then.
Not user friendly 1/5
Searching for items is frustrating as you have to type in the entire item you are looking for and then nonsensical items come up in the search (e.g. “strawberries search” ended up with strawberry lemonade, strawberry yogurt and Twizzlers. Basic strawberries were #9 on the search results. Filtering for coupons is also difficult.
Awesome App! 5/5
This is the only way to shop! The app is easy to use and well organized- aisle by aisle or by product type. Having my previous shopping lists makes shopping fast and easy- from my recliner!
New Kroger app 1/5
By Prof Frog
It’s the Saturday before Christmas and MY KROGERS APP HAS BEEN MODIFIED AND IS NO LONGER AVAILABLE!! IS CONGRESS NOW IN CHARGE OF KROGERS !!
Update is non-functional 1/5
Since updating this app, it doesn’t work properly. The lists are unsortable no matter which filters you select, I get hundreds of results, even when the filter tells me there should be 3. I used to use this app regularly to search for deals, but I don’t even want to use it anymore. It’s too complicated, and without being able to use the filter function there are way too many coupons to look through when you want to find something specific.
Great delivery guy Greg
Nice but needs some more work 3/5
Several regular items the store has that the app doesn’t show which is frustrating. This forces me to type special instructions on items to substitute the actual item I want.
Can’t sort and filter, very annoying 1/5
New update is bad
Sort and Filter 1/5
By Jonny B Jon H
They rolled out their update before it was ready to be released. The sort and filter function does not work at all anymore.
App is good but no internet in the store 3/5
I like the app, I like the website but whenever I’m in the store where I would like access to my information, coupons and list the service is so poor I can’t even use the app. If the service in the store was better the app would rate 4-5!
Finding items 2/5
I’m not sure why but it seems like a lot of the stuff in store isn’t easily brought up by search.
Problems with Clicklist ordering 2/5
I use Clicklist about once a month. The last two orders I have placed I made sure to deselect the allow substitutions button. However when I received the confirmation email and reviewed my order, it showed everything was substitutable. In addition I’ve received products that had expired the day I ordered the groceries. I work two jobs and go to school. I don’t always have time to shop for myself. I liked the convenience of Clicklist in the beginning when it actually worked. It’s no longer convenient when you don’t receive the things you want. Next month I’m trying Walmart grocery pick up.
Delivery pricing 4/5
By customer 12/07/18
Great being able to get things quickly but the delivery price is really high as compared to Hy-Vee.
Great employee 5/5
By Prairie Rat 99
I go to Dillion’s on tenth and gage and have since they took over.i wanna recognize an employee who works hard customer friendly always goes out of her way to help her name is Cathy don’t know her last name, she has been there for years I only hope her employers see what an asset she is to Dillion’s.
Love this! 5/5
This app works great. A few little glitches once in a while, but customer service is helpful. Thank you for adding the pick up service, it is a timesaver! Overall fantastic!
So Easy 5/5
By Lab DK
This has made meal planning for a large family so much easier! I don’t waste hours doing grocery shopping anymore!
App on Apple 2/5
By Only one shot
Searches don’t work well no suggested words. App is slow. Doesn’t keep up on apple iOS
Coupon searching 4/5
I love using this app to help me find items in the store and I really want to like using the coupon function. However I wish it were easier to find out if my item has a coupon. I don’t always know what I’m buying when I go to the store and I wish the coupon section was like the target app. I just scan the barcode and it tells me if there are any discounts on the app. I wish I could scan my items on Dillons app and have it tell me if there were any coupons. I would be a lot more apt to use it more if I could easily search it.
First time 5/5
By Minus 12 lbs.
I kept putting it off because I was only looking at my lists in email. Downloading and using the app was much easier than I anticipated. Now, if my groceries are all as expected at pick- up I will be using the click list again.
This app is awful. I can NEVER log on, it always gives me an error message.
Also my coupons disappear. Very disappointing.
Yet a another update that breaks the app! 1/5
After the latest update, the app will not authenticate! Whoever programs this app needs to be fired or at least more closely supervised as about every third update breaks something and renders this app useless! It has happened yet AGAIN!!!
Stupid is as stupid does so this app is useless again because of stupid people who make stupid mistakes. Ever hear of quality control? Ever hear of testing updates before release?
Awesome for busy folks! 5/5
We pastor a church, teach 4 of 6 children, travel for work, & have a farm. Seems we are the poster kids for a “busy lifestyle”. This app is great for those overwhelming weeks when we still need to eat, go figure, and have no time to shop. Thank you Dillons!!!!! Such a time saver! And a sanity saver!
Awesome we love it 5/5
We always put off going to the store and now we just put it in the app and go get it. takes no time at all. easy to use the app as well.
Not customer friendly 1/5
Dillons is not the neighborhood store that it professes to be. The shelves are empty and the people there are either overworked where they hire people that just don’t care. If you listen to your people you would’ve change the store to make everybody frustrated and even to the point of being literally ready to choose any place but Dillans. I have resorted to using a click it list and yet it to has its challenges. For example, once you put together a major grocery list it would be nice just to be able to check the items that you want to go that week and then the following week to choose from that original list that had everything that you use on a regular basis. If Dillons really cares, They will return their stores how they were prior but no they paid consultant somewhere who thinks they know best how to make more money I’m sure. Don’t get me wrong I am definitely for companies making money but that doesn’t mean you have to be greedy and make your customers frustrated to the point of wishing they had another choice but in Kansas that’s not the case unless you drive to Wichita or go to Aldies.
Easiest Way to Purchase Groceries 5/5
I love using the Dillons App to order my groceries for pickup. Works smooth and saves a ton of time!
Update issues 4/5
Whenever the app updates I have to delete and reinstall, which is very annoying and really pisses me off! But other than that it is nice app and handy to have, I wish the coupon categories could be even more filtered than they already are.
Good app 4/5
It’s a good app and easy to use, just wish it showed the actual price of things in the cart once coupons are deducted
I use this for my coupons 2 times a month. I went to open the app. It asked me to update the app. I updated the app. But im still getting the message i need to update.
Fantastic app, except the coupon filter... 5/5
By Hutch Music
I love this app! The coupons are what I use the most, and I cannot tell you how much I have saved because of them! The only thing that isn’t great about the app is the coupon filter system. I don’t use Clicklist, so I don’t want to see coupons that are Clicklist Only. When I unselect those from the filter, nothing changes. I still see them on the coupon list. It seems nothing you unselect actually goes away. There is almost no point in having a filtering system.
Otherwise, the app is so helpful and useful!
Time change 1/5
It changed my time and did not tell me!!!!! It was supposed to be tonight and it changed it to tomorrow morning!!!!!
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Great time saver 5/5
Only wish I could add things from my list straight to my cart.
Can’t Change preferred store 4/5
By preferred store
I recently moved and now I’m shopping at a different store. The app won’t let you select a different store. When you click select a different store there’s nothing that allows you to change it.