The DVR no longer works on playback 1/5
The latest release has affected the sound on playback on DVR. The sound skips every few seconds making the shows un-watchable. I am considering switching but hoping a new release can fix this
I rarely have any bad experiences with this app. However, I think there should be an option to use the entire screen of my iPhone. I understood why certain apps didn't have the option to utilize the full screen when the iPhone X originally came out but there it's 2019. I think this is something that should be a standard and should be added. Also, having the option to make my background black instead of why would be pretty nice. Especially during the night.
Using a Samsung Smart TV 3/5
If you happen to buy a Samsung smart tv and plan on using this app, you may want to do some research. My Samsung TV has no sound on certain channels (unfortunately they are my favorite ones). I don’t blame Direct TV completely but I do hope they get this issue fixed soon. It’s now 2019 and I’ve had this issue since October of last year. I plan on calling Samsung and asking what TV streaming service would work on my tv. I’ll be switching soon unfortunately. Other than this issue, Direct TV has been awesome and it’s very easy to use.
It’s an OK app 3/5
When I go to search for things it kicks me out
Battery Killer 1/5
By Lil Ngn dat Can
A white interface, what the 1993?
Once I get near an outlet I’ll check out the application.
I am trying to believe the developers
will get to it before I return to the app and review what I’ve paid for.
Week one update.
Just a novelty.
Crashes a lot on search 1/5
Most of the time I try to search it crashes. How am I supposed to find something quickly without search?
No Android tv support 1/5
You would think that this app would be able to cast to tv that have Android TV. But no even with the news Android Tv OS the chromcast in my 2017 Sony tv just picks up the video feed and plays with out any audio. I feel you gust need to change the website and specifically specify what type of devices you can use with a chrome cast built in because obviously none of these TVs that have a built-in will work.
DVR is 🚮 3/5
I understand that it’s in beta testing, but I had 3 shows scheduled to record at 3 different times today. Only 1 of them recorded. So frustrating!
Not perfect. 2/5
I was excited to cut cable from my life and rely on Directv Now for my DVR, as I found it’s the only provider that has all of the channels I regularly watch. The issue is fast forwarding on my shows that I record. It’s so so hard to skip 15 seconds at a time and I hate that there isn’t a traditional fast forward on the Apple TV app. I’d be such a happy camper if this was available.
Latest update broke Uconnect 1/5
Seems like the latest update broke audio streaming via Bluetooth in my car (Uconnect)!!! Please fix!
Not showing 1/5
By AP THE SINGER
When I try to cast to my tv it won’t connect through the app
Format on iPhone xs max issue. 3/5
Overall fantastic app that mirrors the performance of the Apple TV app. I love that I can still watch local channels when mobile and that AT&T allows for data free streaming. Two major notes. One you cannot efficiently pause or rewind live TV. Second, the video format in landscape mode on the iPhone xs max does not fit neatly. I have heard that's due to the iPhone xs max being a 19:9 format instead of a 16:9 format but I'm not sure if that is accurate. Regardless other video apps do not have this problem, hulu, YouTube, and netflix to name a few. This is a possible discriminator that may make me switch services. Typically this formatting issues prevents the viewer from seeing news type tickers on the bottom of the screen or sports scores that are near the bottom of screens.
So disappointed 1/5
By Viking Truth
Shows freeze every 3-5 minutes, if I can even get them to start at all. Most shows and channels that are “included” in the service won’t open or populate. I have uninstalled and reinstalled several times to no avail. Since our rates have increased (what seems monthly) to the cost of a full price Directv service, I am disgusted. We used to love DirecTv but with this quality we will be cancelling promptly.
Just don’t do it 1/5
DirectTV NOW is still behind on the times for some reason. This application is terrible. It will record shows that I don’t even watch and delete shows that I have recorded. For some shows you have the option to watch it on demand or record it (when it airs), you’re better off recording it because you cannot fast forward on most on demand shows. If you cannot finish the show in one sitting you’ll have to start from the beginning again and it will not pick up where you left off (sometimes).
20hrs of DVR says enough.
When I use the app on my phone I’ll get a random grey box pop up that won’t go away so I’ll have to force close and go back & hope I can pick up where I left off. Also sometimes when I use the app on my iPhone or Fire Stick it will start playing a random live show in the middle of whatever I’m watching so I have to force close again. When I’m binge watching a show or just trying to watch the latest episode I’ll get an error message basically telling me to watch something else. That happens daily! They don’t want you to use the app for what it’s actually for it seems.
Tldr: This app is very inconsistent in several ways.
Improving 👍 3/5
Been trying this app out now for 2 months. Pretty solid. Can act up on occasion. Guide not working from time to time. Video loads pretty quick or on occasion not at all. Close the app and your up and running again. I like that it works with other apps such as hbo, showtime but no STARZ. Kinda want to switch to traditional tv again but I’ll stick around a bit longer and see what else att does with this. Don’t want uverse again. Seems pretty dated now. Seems issues on Apple TV 4K. Works good probably 90% of the time. Would be perfect once glitches get fixed, make Siri friendly and add more features.
Recording doesn’t work 1/5
It amazes me that I am charged a monthly fee for a service that doesn’t work. There should be some sort of refund. Recording shows is pretty much nonexistent. I ended up subscribing to CBS all access so I could watch my shows.
VOD not working! 1/5
Every video shows subscribe, then gives me a message about subscribe to view this and much more. Problem is I’m already subscribed! These channels are already in my lineup, yet the service suddenly isn’t working correctly. Logging out doesn’t make a difference. It’s not working! Charging full price for a half ash application is wrong! Fix it, or give us our money back till you fix it.. charging for a broken service is wrong!
Can’t use lightning to hdmi cable to stream to tv 1/5
New update blocks use of hdmi adapter to stream on tv.
Crappy please fix 1/5
Constantly freezing if I try to fast forward it goes to THE BEGINNING of the episode and plays ONLY AUDIO with a black screen I can force close and restart all I want. When recording a series it makes you record ALL episodes EVER so if there are ten seasons forget about it playing the latest episode if the show plays reruns. You will run out of dvr space. This app is 👎🏻💩
Improved, still poor 2/5
The user interface is still a hot mess. Too many clicks to get to a function, and response is extremely slow (100 Mbps internet speed). Cloud DVR sounds good, but while they have improved streaming delivery for live content.. most cloud DVR content buffers and often becomes unwatchable. Prices keep going up for a sub par product.
Newly disappointed! 3/5
A few months ago we signed up for the ATT plan that gave us this DIRECTV NOW APP. When we first started watching it there were no problems. It worked like a dream. We were happy with the tv lineup. As of over a week or so ago, when we start watching our programs it closes on our tv. We have it tethered to our Vizio tv with a special cord (my hubby knows but I can’t remember). I think it’s called an HDMI CORD. But the app would freeze on us about 3-4 minutes into the program, and then our tv wouldn’t detect a signal so it shut down too. So we would start up again, and the same thing kept happening. It got so annoying we tried different things to get it worked out, but nothing better happened. We deleted the app and started it back up. Didn’t work. Bought new cords. Started back up, didn’t correct it. And you are right, there is no customer service except the CHAT. if this is true, that Directv owns ATT(???) then I will be choosing a new provider for my phone service as well as tv plan. We bought this plan because we were going to be traveling in our camper and would not always have a good antenna service, so we would be able to use our phone service for watching the programming. Sounded like an excellent deal. And it was for about 2 months....very disappointing.
Not available on my Fire tablet, my Roku streaming stick or my 2 year old $2200 ultra 4K 60 inch TV
Not great 2/5
Ok I have this because of the discount I receive but if you don’t qualify for one then I’d pick something else like YouTubetv or something because it’s just not worth it. Every time I choose a movie it says subscribe to this channel or this selection has expired or not on yet and that’s when it doesn’t crash all together and say something went wrong choose something else. There is never anything to choose. Why show me movies of channels I don’t subscribe to in the first place? Live tv is no problem but I can get those on almost any free tv app except for a few select channels. So basically I’m spending $25.00 a month to watch the ID and fox channel and that’s about it and that is with the the $15.00 credit. The only good thing I have to say about this is that live chat reps here are really nice and helpful and considering I have to do that about every two weeks to clear the cache and reset system for it to work without buffering is a plus I guess. So if you can afford $40 a month somewhere else (which I can’t) I’d move on to another streaming app.
Preferred compared to Spectrum app 2/5
By Kids made me do it!
App freezes during commercial & app must be restarted to continue. PLEASE FIX. I suggest recordings stay until storage full or users delete, instead of an allotted time expiration! I travel a lot and therefore have binge sessions. Also, the addition of a HOLIDAY tab in guide would be a WONDERFUL option to have for current holiday season TV!
Cancellation of my service 5/5
Need to cancel DIRECTV on my fire stick what should I do to cancel
Nothing works 2/5
Every day there is a new issue. Especially with the DVR. Sound out of sync, shows not recording.
App force closes when doing a search. Horrible experience.
It worked with my Vizio TV with built-in chromecast the first day without any problems. After that, it just stopped steaming to the TV. It worked ok on the phone. It also crashed a couple of times. Glad this happened during the 7 days free trial period. It sounded promising but based on this I decided to try another TV streaming service.
Bugy app 1/5
App doesn’t work on most Samsung tv. There is no sound for most channel. Total waste of money, I need refund !!🙄🙄
Good service but lacking quality/consistency 2/5
I’ve had the service since it launched, knowing it wasn’t going to be perfect out of the gate. But after two years, I would expect core functionality like holding a consistent stream and scrolling through channels in the guide to improve.
Instead...I have to endure streams dropping and going black several times a day, and a sore thumb trying to swipe through every single channel. one. by. one. And where is the “return button” so I can back to channel I was just watching? Focus on core quality and you’ll please your base.
Movies don’t load 1/5
Pretty disappointing to pay extra for the movie streaming channels like HBO, STARZ etc. and none of the movies load! And all that AT&T support recommends is restarting the device...... definitely not worth the money!
This streaming service/app is too glitchy.... and it keeps signing me out of the approved 3rd party apps & keeps giving me a system error message when I try to sign back in... this has been going on for weeks!!!
Never ending streaming errors 1/5
Prepare yourself for never ending false errors about too many streams playing or videos not available in your current location.
So frustrating. Their support’s only solution is to have you sign out on all your devices. This doesn’t actually fix anything but does waste your time.
Good in concept, horrible implementation.
It’s great to have however the ads are ridiculous! Would’ve had five stars if it weren’t for the ads..
Doesn’t work half the time 1/5
I cancelled my service today because the app is not consistent. Sometimes it works and some times it doesn’t. The only time it is consistent is on my phone.
When it works.... 2/5
It’s great. When it doesn’t, customer service is non-existent. I’ve contacted them 3 times over 2 months about and error message I am getting. I keep getting told the issue has been elevated and they are working to re-program my account but no ETA on when it will be done. But they are happy to bang me for $40 each month.
Direct tv now app 2/5
I like the app but some channels have no sound which really is annoying! Also you can record shows but when I try to watch them an error message always comes up which doesn’t let me watch them via my Apple TV or my chrome cast. I don’t understand why
You broke it 1/5
By Seth Halpern
Crashes all the time after devs failed to QA
Audio and video out of sync 1/5
I have a gigabit connection and audio and video are always out of sync, trash app.
Screen goes black 1/5
30 seconds before the commercials are over the screen goes black and I have to exit out of the app and try again. It’s been doing this for two days. So annoying I pay way to much for this app to have to deal with this.
I’m about ready to give up on you! 2/5
Please, please, please fix your VOD. It’s bad enough there are 3 minute commercial breaks but when the app fails to cycle all the way through the commercials and then crashes, you’re not helping your cause to perpetuate your product.
Background playback 3/5
Add the background playback feature
No local channels 2/5
By Ethan Grand
The app is very glitchy but that’s not the biggest issue. I switched from Directv to Directv now and would not have done so if I would have known I would not get local channels. So now no local channels, no playoff football and likely no super bowl. Are you kidding? How can you advertise CBS, NBC and ABC while signing up for the service and then not have it available? Very disappointing!
This application is freezing every two seconds!!!
Search crashes the app 2/5
I am trying the 7-day free trail and the app crashes 7 out 10 times when I use the search bar to find shows.
Chromecast support is buggy 1/5
STILL Doesn’t work with Vizio TVs built in Chromecast. The Chromecast icon only pops up after it starts blaring full volume through your phone speakers. Put the icon on the main screen so you can connect before you select your channel like YouTube, Netflix, Hulu, Sling, PBS, etc.
What the hell 5/5
I can’t even sign in I know my user ID and redid my password and still nothing I know I’m putting everything in right but keeps saying it’s incorrect changed my password again and still nothing
Incredibly buggy 1/5
I constantly have to kill the app in task manager because it gets locked up or the interface won’t respond. My biggest problem is that whenever i use Airplay to send to my Homepod, the app stops showing video on my iPad. And as with all the DTVNow apps, there’s no way to quickly switch back and forth between two channels.
Proceed with Caution 1/5
I couldn’t award it even the two stars that it’s rated. This sounded too good to be true when the girl at AT&T told me about this service and it was! What began as $10 per month, and she never explained that it would soon increase to $40, sounded like a good deal. Even at $40 per month, it might be worth it if it worked well, but the constant buffering, crashes, channels suddenly disappearing from the line up and consistently poor image quality is inexcusable. AT&T eagerly pushed this technology long before it has been perfected. I’m sick of app creators and linked business hoodwinking the public. Of course, there’s no way to call DirecTV Now to complain. I wouldn’t recommend it unless it’s your only way to have live streaming television. It has the potential to be an awesome service, but not until AT&T gets their act together. They should begin by being honest with customers about the multitude of flaws BEFORE they sign them up.