ABSOLUTE TRASH 1/5
This app is a total dumpster fire. It will stop working for absolutely no reason and not work again for hours. Do not ever count on it for anything. Would give zero stars if I could.
Worst company to deal with when it comes to wireless and streaming services
By Leaving ASAP
Randall Stevenson must have lost his mind. I have had Directvnow for a year. I have suffered loss of signal, have had to repeatedly chat with CS over the app not working or just stalling completely to a stop. Now my 160 channel for $65 per month is already being grandfathered and increased in price by $15 more a month. Oh I have two new choices both of which are less than half the current program choices for just as much if not more money. Enjoy your profit bonus Randy, you deserve such a tip for once again screwing the public. Jerk. By the way Randy your service has 2.3 stars from over 14k reviews. Is this the excellent service you claim you provide to ATT customers. Have you provided excellent service with this crap....heck no. You should be fired.
Crap App 1/5
By Cord cutter fan
Since I wrote last NONE of the features I mentioned were added.
Now I’m writing about the reliability of this app too many bugs to go thru them. We have to pay our monthly service 100% of the bill otherwise our service gets interrupted. What recourse do we have when every time we open this app our service gets interrupted by the servicer (at&t) with different bugs and issues but they still take 100% of our bill. This is called theft.
Last time I wrote about these features.
A back button that brings u back to the previous channel...
A mute button for the multitasker who has the app playing in the background...
A option to have favorites lined up on the home page...
A fix needed that shows the correct picture on the thumbnail for the show playing at the time...
By Yair Marx
The whole service went down during the last few minutes of game 6 of nba playoffs. Don’t waste your money on this garbage app. I’m canceling and going to YouTube Tv.
Good when actually functions! Crash crash crash! 1/5
This app and service could get 5 stars for the content, but is absolutely horrible when it comes to its performance. The app and particular channels crash continuously at least twice on a weekly basis. You will be wasting your money if you want good performance out of this service and I have given the benefit of the doubt time and time again, but it is time I write a review so people will read the reviews if considering this service and not waste their money on something that AT&T/Directv isn’t going to put enough money into themselves for a 5 star performance. Way to go AT&T, I think this month will be my last. WOW! Thanks for nothing and I will be moving back to any live TV service other than this one! 👎👎👎
This app is utter garbage 1/5
When you pay monthly for a service, one might expect it to work, but this app does not. Not even half the time. This app is broken and has been broken since it came out. AT&T is taking the money running folks!
Worst App Ever! 1/5
Terrible service. Terrible app. Consumer beware! Cancelling subscription. R I P. O F F!!!
I am tired of this service 1/5
I signed up for Directv Now literally the day it was out, was a beta tester for them, and have personally been responsible for some 15 of my friends and family canceling their TV service and switching to DirecTV Now. I have dealt with the gliches, the outages, the ”Well, that was unexpected” and the ”We’re having technical issues. If this message displays again, force-close the app or restart your device” problem, the price increases (even though the service has not warranted the price increase), etc. Now today, as I am watching my favorite NBA team to see if they advance to the NBA Finals, the app stops working with 7.9 seconds left in the game. Seriously!!! I frantically tried my iPad, Apple TV, and smart TV, and DirecTV is down across the board. This is the straw that breaks the camel's back for me. I have given DirecTV my hard earned money and my loyalty, but I am done. If you are reading this review, do yourself a favor and try another internet TV provider.
Don’t waste your money 1/5
The app is full of glitches and periodically doesn’t work at all. Not worth the hassle.
By Marlene Pérez
This app just doesn’t work. It either freezes or simply stops working. I was watching GOT right now and suddenly it stops streaming and a message appears on the screen saying “sorry for the inconvenience”. I refresh... nothing happens. Close the app and open it again... nothing. Also, subtitles don’t work properly.
App doesn’t work properly wit Apple TV what’s going on ?? Always having to restart app 1/5
By Mr Tony Belliolo
Apple TV and the app have to constantly be downloaded
Just went down again and this time for the Easter Conference Finals. I missed the game and this isn’t the first time this had happened. I’ve had other sports broadcasted in Spanish even though I’m in Chicago. I signed on to their beta and was locked into their promotional price, but what good is that if it doesn’t work and customer service is no help when it does go out. Incredibly frustrating experience.
Also not my Wifi. I have a mesh router set up and was able to stream every other app just fine. DTVNow is simply a poor service.
The worse 1/5
I’ve been a member since day one. Even got the free Apple TV from them. I’ve had enough tho. The app constantly tells me I’m not connected to the internet, when I’m definitely connected to the internet. All other apps stream, except for DTVNow. It’s total garbage. What makes it worse, is I only use it to watch LIVE FREAKING SPORTS! So I love missing all the games. Thanks for swiping our money for this crappy product. Stick to satellites.
Not worth it - don't do it! 1/5
This app is still in beta version. On demand titles don't load and skip throightout shows. All seems very buggy and not very reliable.
Absolute Garbage 1/5
Why pay for a stable connection when you can pay for absolute garbage like DirecTV Now?
Seriously, this rubbish reeks of AT&T’s notoriously spotty service. Game 6 of the eastern conference finals kept “having difficulties” and telling me to try again later. Tried to switch to other channels and got the same message.
It’s 2019 and you have more money than God himself, AT&T. Get your house in order; you just lost another customer due to atrocious service issues that you have no excuse for.
Worse streaming EVER 1/5
Audio and video aren’t in sync
Keeps having “maintenance” messages
Even with a free Apple TV this junk ain’t worth 1 cent
Do not sign up. There are many better options 1/5
The streaming is horrible, whether if it’s using the mobile app or tv streaming service.
1. I just missed the Raptors and Bucks finale since the app crashed. Before this I was using my TV service and same thing.
2. Last month or so, the streaming would randomly stop and then error messages would come up or the app would remain “loading”.
3. I went to customer service for #2 above and was told essentially “sorry, we will give a refund for the next 2-3 billing cycles”. I believe it was like $5 but I have yet to receive this.
Customer service is mediocre at best. Go for sling TV or something else. Hard to imaging there are any other streaming services worse than this one.
Btw, this is my first review in Apple’s appt store. I just couldn’t ignore this one. God is it awful. I’ll be cancelling today.
Worst Application!!! 1/5
The app crashes constantly. Super unreliable! One of the more expensive OTT services with subpar technology. ATT please fix this!!
Absolute garbage. Fails constantly. 1/5
I can’t watch a thing for any period of time.
Service shut down during game 6 of the NBA Eastern Conference Finals! Now I’m missing the last minute of the game in a nail biter. Might switch to Hulu since they advertise live sports so maybe they won’t have this problem.
People do not use this app trust me. Go with Hulu or YouTube tv. This app is no good
Worst Service 1/5
Probably the worst steaming service out there. Keeps stop working and saying network issues or under performing network. The only thing under performing is this service. Keeps increasing prices month to month and stops steaming all the time. Find a better service for your money.
Doesn’t work 1/5
Not loading video, iPad Pro.
I can’t adjust my brightness without it starting commercials. Or restarting commercials. Literally crashes all the time, then every time it crashes. It repeats the commercials 20x.
Can’t log in 1/5
By I am Vinh
After newest update today I can’t log in. What a waste
Nice interface 5/5
So far so good. Works flawlessly on my iPhone X. I’m mirroring to my old Apple TV 3rd gen till my 4K arrives. Must say for WiFi from router to phone to Apple TV the video is still top notch! Love the cloud recording and the on demand. I’m hooked!
Terrible app. Not worth the service 1/5
Terrible app. I’m about to give up n go to Hulu. This is the worst app ever written. So aggravating to deal with such a poor app. A 5year old could write better code.
By Facebook is a Monster
Why the heck am I forced to turn my location on to use this?!! NO OTHER streaming app requires this junk. So if you’re trying to stream AND have location on, it just drains your battery. Terrible!!!! PLUS, this app is full of bugs constantly. Needless to say, even though I’m a subscriber, I use my friend’s Xfinity app sign in when I’m streaming on the go. Now THAT is a great app. Directv needs to get it togethe!!!!!
I have not encountered even a single one of your complaints. I am quite pleased. It takes some getting used to the controller but patience is necessary. Have you triedthat?
This does not work in Puerto Rico. 1/5
This does not work in Puerto Rico. AT&T is biased and doesn’t offer their products to people from Puerto Rico the same way as they do for other US .citizens.
Solid app 5/5
I left Comcast for this app. I tried to go back to Comcast, but got too used to the quality of this app. So I came back. The DVR app has become increasingly stable with each up. Keep it up.
Please add full native airplay support so I can connect to my HomePod directly from within the app.
Also, please add a way to jump back to the top of the guide quickly. Maybe like a double tap feature.
Overall, super solid app.
Still feels like a beta app. 2/5
First AppleTV Directv Now app: some commercials are very loud, like to the point where you have to turn down the volume. The other problem is that once in a while the screen will show, “this channel is not authorized” or, “can’t play content at this time”.
Secondly iPad app: if the app is already open in the back ground and you try to reopen the app, then expanding the screen into full size, nothing shows up, it’s just a black screen but the sound is still there. You can’t even do anything to get out of it, other than exit the app and close it and then reopen it again.
The worst streaming app available 1/5
The quality is consistent with most applications that it competes with. But signing in and getting customer support is the worst ever. Running applications on your phone or on some devices like a fire TV stick or almost impossible. And I’m pretty intelligent regarding this type of technology
Fix your app 1/5
By Wild Horse
I’m cancelling this. Fix your app.
By chelsea doucette
Can you make it stop freezes I still like it for good on my tv can you let tv stop freezing taking too long too come on thank you
Best Streaming Experience 5/5
By Brandon Woodruff
Honestly I'm not sure why everyone is so butthurt. This is by far the best streaming service and app I've used. I've had DIRECTV NOW for a year and a half and have yet to experience any lagging, buffering, billing issues, etc. I'm grandfathered into the "Go Big" package which costs $75/mo and includes 105+ channels (including local news channels). Local news channels are important to me, and was one of the reasons I started with DIRECTV NOW. Very happy customer that has no intentions of leaving any time soon.
No good! 1/5
First night with it and it didn’t record the shows I set up to record! Went to at least watch them on demand and of course they don’t even have any of the shows up the next day...very disappointed and going back to Hulu Live TV!!!!What a waste and for $90 a month.....No thanks!!!!!
Worst. APP. EVER! 1/5
I dropped DirecTV for DirecTV NOW.
Sure, it was nice to stop renting their expensive box(s), cut the wires, and to stream on any of my devices but I’m totally regretting it!
We bought a brand new Samsung SmartTV and on day one when we got DirectTV NOW (March 2019) we couldn’t get any volume to work on the TVs DirecTV app. We had to go to the only help desk they have: online chat. They told us the app is in beta and to wait for an update. We waited and it didn’t fix our issue. We had to go back to the online chat and they told us to buy a streaming stick (Roku, Firestick, etc) as it is more stable. So we did. That did fix the volume issue but none of the other issues!
The app crashes multiple times a day. We have to clear the cache and clear the app data multiple times a day to get the app to work. Every time we reach out to DirecTV now for help we are told “It’s in Beta.”
And to top it off, they just raised their price from $40 to $50 (a 25% increase!!!) but fixed nothing!
Don’t get me wrong, when the app works, it’s not bad...focus on the key word “when.”
I’ve had DirecTV NOW for 2 months and am canceling this service! I’m tired of constantly reaching out for help and being told “It’s in Beta,” or “Clear your cache and app data.”
Listen to all the people who posted that this app is garbage. IT TRUELY IS!
Save your money and stop paying for DirecTV NOW.
Don’t recommend for price. 1/5
App is not great. DIRECT TV, if you’re going to raise prices to $50/mo, you better offer a service that’s worth that price. Constant audio and buffering interruptions. Leveling must be turned off to avoid audio sync issues. No way to undo future recordings once they are set up. Very little DVR space. HBO movies are limited; they have to be recorded, rather than having a full library or search. No phone customer service. I don’t like how channel pops up and you have to exit that program to go to home screen. The volume gets REALLY LOUD for some commercials — annoying. I do like free data phone streaming if you are an AT&T customer, and I like the access to HBO series.
Recent experience 1/5
Actually enjoyed the app for a while. For some reason now it’s playing Chernobyl only in Spanish?! What the heck. Going to cancel until it gets fixed.
This service lags behind real time. Screen freezes regularly. Only benefit is there a reduced cost of premium channels.
Probably the worst app! 2/5
Works better on the iPhone than the iPad, and that’s the positive part of the review.
On the iPad, you’ll be in the middle of watching something and it’ll suddenly come up with a blank screen and a message that says “content unauthorized.” We’re not talking something like pay per view, just regular channels on the plan.
iPad app takes forever to spin up sometimes. ATT chat guy says it’s because “it’s gathering data.” Five minutes to gather data? Where’s it going to do that? Figure out my plan, find a cell tower, and play, for F’s sake.
Don’t even get me started on user ID and password issues...
This merge between At&t and Direct TV has been an absolute nightmare. I’m working on going back to Dish network.
Cannot sign in on iPhone 1/5
By Kevin Fei
I cannot sign in DirecTV Now on my iPhone - have to use Android phone for the TV.
Worst video playing app ever 1/5
Almost nothing works correctly. How have they not updated this app?
No play back 2/5
Come on guys!!! This is not rocket science. Get the dang app working correctly!!!! Nothing recorded will play which defeats the whole purpose of recording.
GET TO WORK FIXING BASIC ISSUES!!
This service is trash