No video 1/5
By prabath delpechitre
I travel a lot and use this app to watch live tv. None of the channels work anymore. Just audio, no video ... please fix
More Channels! 5/5
Stays with me at work
By Bluegrass Traveler
This app works about o e time in 10. It often never loads, and when it does it freezes. It truly is a piece of crap.
App is terrible 1/5
By thisapp stinks
I don’t believe I have ever been able to simply turn on and watch, either it doesn’t open, multiple errors or simply doesn’t pull up anything. I’ve tried to write reviews and even spoke to a rep, no one cares. One of the reasons I went with direct, very much regret
I can’t even sign in on my iPhone pro max now! Ugh!!! 1/5
What is going on with this app and are you (at&t / directv) working on this? I’d rather know to not try and waste sooo much time and energy trying to sign in on my phone or to watch anything that used to load on my iPad (which worked pretty well until a week or so ago)!
Please just let us all know to not bother at this point, that ur working on it and that u will communicate with us once it’s been resolved rather that leaving us trying over and over to make it work... when u probably know it won’t for a bit.
I appreciate and celebrate any person, any company, organization, etc. which practices transparency and proactive communications about any known issues! This is not happening here so far.
Please help your consumers to stop wasting their time, feeling aggravation and losing faith in a supposed / touted seamless success of this at&t / directv merger.
Thank you for (hopefully) reading this post and for (hopefully) taking quick action to communicate the status of all of these (definitely now) known issues across all devices... the tv issues are another story. Thank you again. Nance
Unreliable authentication 2/5
Poor unreliable authentication. Chronic problem of “whoops looks like you entered an invalid character”.
Direct tv app 2/5
By this isbull
Most of the time I get sound but no picture - delete app and download again to no avail. This has happened since it switched to AT&T!!! Then I read reviews and I am not the only one experiencing this issue!!! Wish AT&T wud fix!!!
Incredibly Buggy And Unreliable 1/5
One of the most problematic applications I’ve got on my IPhone.
It’s hard to believe this is the work of a major company.
Most times I’ll get so fed up waiting forever for a playlist to load - or to pull up an outdated representation of what’s on my DVR - that I’ll abandon it for Slingbox.
Seems to have a lot of problems 1/5
Everything I tried, brought up error messages.
NFL network doesn’t work 3/5
Otherwise it’s not bad but seems to be behind the times overall. CNN always works really well and ESPN too, but the main thing I want to watch doesn’t work at all.
Lots won’t load, hdmi output not supported 1/5
Iphone xr running most updated software- when I try to “watch” some things after selecting in the guide, it will not load anything except to give me a little “see more” tab. When I click on it, it says “included in your subscription” and says it is available to watch on phone but won’t do anything. Also, when I plug my iPhone in to my hdmi to connect to the tv it says hdmi output not supported. Does that mean I can’t watch my DirecTV app, that is on my phone, on my tv like I can with my other apps because that is stupid
No good 1/5
This app never works right. Can’t get all DVR shows and downloads. Sometime quits while watching. Needs to be updated.
Equipment problems. 1/5
No longer supports hdmi cables. Equipment does not work.
It’s alright 3/5
I like the app. It’s like watching tv literally so it doesn’t feel like mobile device format. But I have issues with streaming my shows. Anytime I try to catch up on my show it blacks out and all I hear is sound and then from there I’m kicked out the app. Just needs an update and I’ll be fine. New layout and a better streaming service
Need more free on demand!!! 3/5
I pay for the top package on Direct Tv as well as the nfl ticket each year. Been a customer since 2002. Too many options to choose from now to make so many movies on the channels I pay extra for each month with an additional fee. About 85% of movies have fees on the app!!! What up wit that!!
Unable to watch shows online 1/5
Recently, I have been unable to watch shows online. I can hear the audio, but the video is dark. This started happening a few weeks ago, before that I did not have any problem.
App crashes on the regular
Stops loading 3/5
Lately I have been experiencing issues when trying to watch my shows on the app. Once the show starts to load, it just stops at 75% and freezes but I can hear the show in the background but no picture just the “authorizing” logo stopped 3/4 of the way. Please fix this!!!
Why impeachment on main channel cbs? 2/5
Missing my best tv daytime shows. Ridiculous. Put on news station instead. Please let cbs know.
New Update is terrible! 1/5
I made the mistake of updating and now nothing will play. Screen freezes and you can hear the show- but see nothing. Tried different shows, networks, etc- they are all the same. It’s not the connection because it does the same whether you use regular cell service or WiFi. PLEASE fix these issues! Major probs with this one!!
I can not login on my iPad!!! 2/5
I don’t know why, but I can on my phone.
The app not good for s*££*%#< 1/5
By Ginger NY
The app never works. It will say my plan doesn’t allow this or error try again later. It just never seems to work. I’ve downloaded and re downloaded it multiple time/ms and nothing.
Very buggy 2/5
Latest version of the app on my iPhone 11 does not want to work properly. Streams audio from the automatic live feed over a show I’m watching, close it all out and won’t load. Have to do that over and over until it works. Get a black screen and only hear audio or hear audio from both the live feed and the show I was watching. Please fix soon. The app is almost useless right now.
Freezes and picture is fuzzy 1/5
I know the issue is not my iPad. I can stream with numerous other apps and the picture and quality is perfect. This app freezes all the time. I have tried downloading movies and they are no better and take forever to download. Come on AT&T... make it right!
Direct TV App is awesome! 5/5
I hadn’t really checked this App out! I always DVR’d the shows, but having recently had to be away; a friend turned me onto it! It is amazing!! It does stop occasionally, but I’m being successful in starting it again.
ACC Tournament on ESPN 5/5
By Hokiegirl 1
So glad can see while working Alain like to be able to see local channels
Needs fixing 3/5
Every time I open the app ...a news channel automatically starts playing. When I select the channel I want to watch the news channel doesn’t cut off. It keeps playing on top of the new channel I selected. I have to go back, pause the show and start over again. What can I do to fix this?!?!!! Very annoying.
Crashes non stop 1/5
This is seriously the most annoying app! It crashes all the time and never loads the show you are trying to watch!!!!
Won’t always play 2/5
Lots of times when I find a show and try to play it, the authorizing circle completes about 75% of the way amd freezes. Audio from it starts and you can’t “X” out of it. You have to swipe to close the app. Very frustrating. This did it on iOS 12 and with my current iOS 13.2.2.
This app is far too glitchy for any sane customer who has even used any app in the last 20 years to use.All I wanted to do was record my show onto my phone and simply watch it later while traveling but I can’t even find out how to do that.Cant even watch shows live without accidentally turning on one of our TVs.Its simply so stupid and hard to use I wouldn’t even recommend it to anyone. Netflix is cheaper anyway and you can at least easily download movies there.
Can’t see 4K in guide, or schedule recordings 3/5
Really need to add that please.
A great app 5/5
It has been an amazing source of information and entertainment.... I highly recommend it..Arminian
Remote control 5/5
I have 2 black lab pups that are my remote. I use the app to control my tv. Easy enough.
Please fix errors! 1/5
I just updated and now it just says unknown error and force closes
False advertising 1/5
Advertising this app is a way to take DirecTv with you is a joke. It never works even inside my house.
Live Tv 2/5
The app is good except the audio keeps going out when I’m walking live shows. For every show the audio does our maybe 2 times. That usually last maybe 5 minutes unless I change the channel and go back to it. It’s kinda frustrating because it be at that good moment in a show that it does it and you can’t rewind live tv. I now have to watch with the subtitles on just in case it does go out. I can read what’s being said.
Good app, poor connectivity 3/5
I have used this app for 2 years now and love it and hate it at the same time. It is good that you can get all of your normal channels, but bad in that it has lots of problems connecting to your favorite channels and you have to reboot it several times to get them. The video and audio faulters a lot. Again, you have to reboot. If you switch to another app and then back, you have to reboot the app. I love seeing my programs and channels I like, but hate the fact that you have to reboot it all the time.
By Dickie Bill
I have been with Directv for many years.And I plan for many more.
Drops audio constantly 2/5
I love my Directv however this app on iOS 13.2 drops audio constantly making me have to reselect the show over and over. Please fix this!!!
Terrible App 1/5
Either my shows won’t play at all or they constantly start and stop. This app is not even usable
It’s Not Working 1/5
It won’t play anything! It won’t let me pick up where I left off on any show. I have to start over, but again it won’t play. Please fix this!
So slow and unresponsive 1/5
This app is awful. It is incredibly slow and when I finally get something to happen, the entire app freezes. I cannot get any of the shows I have on my DVR to play, and when they finally do play, it is slow, unresponsive, and the top banner will not go away. Very annoying and extremely disappointing app.
Would give 0 stars 1/5
Give a live feed of the guide because I waited to watch a new episode when it was aired to come out & all I got stuck with was having to watch the previous episode that was just aired before the new one. Also, come out with the app for people with other devices such as gaming consoles.
Poor Performance 1/5
App rarely works. Locks up constantly.
Horrible app 1/5
I have never been able to access my account through this app. Very unfortunate
It kind of works 2/5
Most of the time it doesn’t work and when it does work it is 5 minutes behind.