This thing can’t even verify my email even though it’s correct. This is ridiculous.
Terrible App 1/5
By Tim the Tuba
Doesn’t ever work... even on newer iPhoneX. Shockingly bad for such a big company to have an app designed so poorly!
Who thinks like this? This has to be the worst designed app ever. I just wanted to find the HBO Game of Thrones documentary tonight and there’s no simple way to search for that. Search by channel I have to find the channel. Search by name (I didn’t know it was called “Last Watch”) found all the game of thrones entries (sorted BY NAME!!!) when I just wanted to see what was on tonight. I had to search the web for the documentary and finally could come back to this slow and horribly organized app to make sure it was recording (which I don’t know if it was because the app can’t tell me what’s being recorded on my DVR).
This app never works 1/5
I hate it, because it doesn’t work more than it does. It is the most frustrating app I’ve ever had. It constantly needs deleted and reinstalled. It can never seem to find or activate my DVR, which is the whole point of me having the app. I hate it, but have no other choice but to keep trying to use it so I can watch the shows I have recorded.
Doesn’t work 1/5
I have spend hours and hours trying to connect to the app and the only thing that it shows is an error . this app is the worst app that I ever had. Doesn’t work it all. It need an update badly.
Apple TV version 3/5
Why there is not an Apple TV version of this application????
I want to love this app 3/5
I really want this app to work but it consistently doesn’t work or do what it says it will do. I can’t even login sometimes even when I know my credentials are correct. It is spotty when I want to watch shows. The record option has stopped working and I can’t rely on it. I have uninstalled this and reinstalled several times. It is so frustrating!!!😡😤 I so want this app to work but it just spits in my face like a mad 🦙 Llama every other time. I have it 3 stars because it works about half the time.
Technological problem 4/5
I have been a Direct TV customer for months now. I have had no problems with this app until recently. It kicked me out and when I put in the user ID it says that there is a problem or it cannot find a customer with the info I put in. I even changed the password and it still won’t let me into the app. Does anyone know what is wrong and how to fix it?
Complete TRASH!!!! 1/5
I get a message telling me to update the app, so I do it. Then, IT JUST STOPS WORKING ENTIRELY??? What a piece of garbage! The IT/tech guys should all be fired.
I love Directv services but this app is garbage. Most of the time it won’t even open.
Atrocious app 1/5
Simply horrible. Forever to load, impossible to log in to, and ridiculous geolocation tracking.
Other products will quickly replace this in the marketplace if you don’t get your priorities focused on the consumer.
D T app 3/5
Love the convenience, but cannot remember one time I used it that it didn’t freeze up and spin right in the middle of the broadcast.
Extremely irritating and not worth what you charge, same issues with t v at home.
App won’t work 1/5
App is awful. In general entire on line service seems terrible since AT and T took over. Updated the app and now when I try to log in it says one character is incorrect. Logged in to my online account with same log in so I know it is correct. Tried several times I give up. Did someone say Dish???
Nonfunctional iPad update 1/5
By Jane Lee Doe
Thanks for the update for iPad (SARCASM!) The app now no longer works on ANY iPad! So extremely frustrated with the app in general and how poorly it works.
Great service 5/5
I use this app when ever I’m
Away from home. Plenty of entertainment at my hands.
I realize you can make separate shows a favorite
I generally watch one channel
Fox News everyday
Would like to have it open to that Chanel instead of having to scroll 10 times.
Help with that would be great 😊
Piece of crap! 1/5
By Linda Boo Mama
This app is awful. Can’t sign in when you sign in it says you’re being redirected to the app even though that’s what I signed into. Then it takes you to the App Store and you have to sign in again only to be told it doesn’t recognize the user id. Typical. Still paying for crap!
This does not work in Puerto Rico. 1/5
This does not work in Puerto Rico. AT&T is biased and doesn’t offer their products to people from Puerto Rico the same way as they do for other US .citizens.
Just Updated It Then It Mesa Up
Any which way but loose 5/5
By Putzer pot
Need more free movies. The Clint Eastwood Movies are old, why should we pay for it.
WORST APP EVER!!!! 1/5
I honestly don’t have a single positive thing to say about this app. It’s the absolute worst thing I’ve ever had to deal with!! Im contemplating cancelling my service all together after being forced to use this steaming pile to catch up.
This app is awful 1/5
I expect so much more from a major telecommunications company. The freezing, reloading and inability to fast forward without major issues is ridiculous. If you have another option to stream TV, use it.
Stopped Working!!!!!!! (May 2019) “OOPS YOU MUST HAVE ENTERED AN INVALID CHARACTER” 1/5
Used to Love this app — it was semi-reliable, but along with a ton of other recent reviewers, the functionality has nosedived!!
Can’t get past the log-in screen, says “OOPS YOU MUST HAVE ENTERED AN INVALID CHARACTER” — which is NOT true (I checked by logging into the DirectTV website, & it worked fine!)...
I’ve deleted and re-downloaded this thing like 6x’s and IT’S STILL BROKEN!!!!!!!!!!
Bad update 1/5
By Streaming is Life
Used to work fine, but since update not functional.
Telemundo won’t show at all all the time . Every other channel is ok on live streaming
App will not work 1/5
This app is crap. Ever since you pushed the one sign on, it will not work. I try to enter my info and it says,”Whoops, looks like you entered an invalid character.” I delete the app and restore it and this happens every single time. The app is worthless now! Very frustrating!
This app is terrible 1/5
By must be the worst
I’m not happy
I like but I have issues getting connected quickly.
Lousy service 1/5
By Clear Lake, MN
When I go into the DIRECTV app to watch DIRECTV on my apple iPhone, ESPN is the default channel that comes up.
When I go to change the channel the sound of ESPN never leaves.
So, I get the picture of my channel and the sound of ESPN.
Totally unacceptable service!! I am paying for crap! It’s making me consider going back to Verizon or T-Mobile.
App is trash 1/5
APP IS TRASH!!!!!! I’ve been with DirecTV for years and when I first signed up for this app everything worked just fine. I was able to watch every channel without any problem. But over time it started acting up and now I can’t watch certain channels like NFL NETWORK and live games that are played on local channels I pay for. It’s ridiculous that I can’t watch a simple nfl game that’s played on Sundays on that particular channel but as the game goes off I can watch the channel again. And the fact that I can record a movie or show at home but can’t watch it from the app unless I’m at the house is stupid as well. It Keeps saying I must be connected to home network and the only time I’m connected to the home network is when I’m actually at home. Then The fact that I have to have an internet signal to even go on the app is dumb as hell. I download shows n movies all the time so I can watch them offline because I work out in the oilfield and there’s no service where I’m at but I can’t go into the app unless I have a signal for it to load and log in for whatever reason. I have Netflix and I’m able to download movies and watch them without any signal at all times. Why is the DirecTV app any different? And then to top it off why can’t I watch my nfl Sunday ticket games that I pay for with the DirecTV App. I’m paying you guys for this stuff and the channels are there to watch but you can’t watch them on the DirecTV App. I had to go download the NFL Network App just to watch the NFL Network channel. I had to Download the NFL SundayTicket App to watch the Games but for sm reason this app wouldn’t work any this past season for the first time in years so I wasn’t any games on any device at all. I had to wait until I was home to watch games. And I remind you that I’m only home one week a month. This DirecTV App is trash and needs a total makeover because I pay too much money for tv service to not to be able to use the apps to watch certain channels I pay extra for. You guys deserve a half a star for this junk. I promise if it wasn’t for the NFL SundayTicket I wouldn’t even deal with DirecTV cuz that’s the only reason I’m with you guys. So fix this app and the SundayTicket app so I can continue enjoying what I love
Constantly having to verify my identity 1/5
I love this app when it works but every once in a while a account verification notice comes up. I have entered my ID and password correctly and it keeps giving me the error “whoops! Looks like you entered an invalid character.” It forces you to call customer service and this is never a smooth fix. If your lucky you can get it fixed by talking to the CORRECT person who knows how to get you up and going again. Rarely this happens!!!! I wish they would do like any other utility company and just cut off my service if I don’t pay my bill and scratch the account verification. This is giving Directv a very bad reputation. They do not listen to their customers at all. I have read the reviews and it seems I'm not the only customer having the SAME ISSUE.
Customer service is complete trash
Me gusta esta app 5/5
Tv a donde quiera que voy mis programas favoritos
Tech support 1/5
When it works it’s great. It’s too expensive for satellite tv to not be able to access the app w/o technical problems. I would LOVE this app if it worked. It’s been down for two days.
Needs an overhaul 2/5
By John OKC
Please look at Amazon Prime app for an example of what directv should be.
Doesn’t work 1/5
App won’t let you login to your account. Completely broken and useless.
Always gives me a character error when logging in 1/5
I need to change my password just about every time I login because it tells me are used an invalid character Even though I received the password from the last time I logged in and it imports it automatically I give it a -5 stars for this app
Double login and still doesn’t work 1/5
By b3y0nd Frustrat3d
Not sure what is going on but none of my passwords work. When it does seem like it’s connecting, there’s a problem with the server.
App is Worse than TV service 1/5
Direct TV was never great, but it worked pretty dependably. The Genies don’t work. Screen freezes all the time. I make an appointment for service. It tells me to get updates on my appointment through the app and THAT won’t open. Think I’m going to just use ROKU
Needs to start on the location last viewed 5/5
Why does this thing default to startup on CNN every time!!!
Make one mistake - or want to pick some other channel-? - poof - you are back at CNN again
Very frustrating and time consuming!!!
App won’t open 1/5
The app won’t even open. Just says error. I put in a new password so that I knew that I was using the right one but it just says error. When I tried to use app it say I needed to register my iPad but I could never get on to do that. AT&T just does not have its act together. It’s scary that I depend on them for my phone service.
May2019 update 1/5
Just updated today 22 May 19. Doesn’t open receive messages, unknown error, then update app in apple store opens to update.
Direct tv 5/5
This is one the best tv app
Error when entering incorrect credentials 1/5
When you open the app on an iPad and enter incorrect credentials, an incorrect credentials popup displays. When you tap “OK”, which is the only option, it redirects you to the App Store. When you select “Open” and the DirecTV app opens it immediately displays the incorrect credentials popup again. You are now in an infinite loop and can never get into the logon screen again. This means you can get to the “Forgot Password” function to fix you password. Very bad Quality Assurance (QA) process.
App remote never finds my receiver! 1/5
It’s connected to the same WiFi in my house but can never find my genie 2.
Glad I have it 5/5
By Works great with Alexa
First I struggled getting my Directv working on my phone, but now it’s working great!!
App does not work 1/5
Keeps saying error unknown or invalid character for password.
This app needs a lot of work 1/5
Since the last update you cannot get local channels or some other channels you get a error saying you are streaming on another device which isn’t true FETV and numerous other channels you can’t get very frustrating.
When it works, it’s nice to have local channels wherever in the house, but it is temperamental. The other channels have nearly always worked. That is why 3 of 5 stars.