Why can’t they fix this app?? 1/5
By KarenHook
None of my other streaming apps have so many problems:
VERY slow to load the schedule
RARELY has an up to date playlist of my recordings
CONSTANT error messages “NETWORK PROBLEM” pops up every time I’m viewing, usually multiple times. I close the app, have even tried rebooting phone.
I expect better, given how much we pay for this service.
USERNAME/PASSWORD 1/5
By FIX MY KIK RN
So my password/ username hasn’t worked for over 2 years and nobody at AT&T has a freaking clue on how to fix it. Interestingly enough the password works for the website and myAT&T app.
No link to DVR 1/5
By 4ksacks
Can’t watch recorded programs.
Watching a recording from my playlist 2/5
By Sffdffffdfdxgc
This app does not let me watch shows from my playlist. It says it is already streaming from another device but mine is the only one that streams on it. It is very frustrating!!!! It will work for a one and then I start having this issue and do not know how to fix it.
Question 3/5
By Djmo20
The app is not streaming some of the channels on my iPhone that it previously did.
For instance the golf channel. Just last week I was able to stream now all of the sudden I can’t. Not very happy about that. Just sayin’.
App 4/5
By Cent 66
Not clear how to view list from DVR
Freezing 3/5
By joane i phone
I love the app but sometimes the live tv is always freezing.
App not working for about a month 1/5
By ctvt17
Loop of unknowing error and App Store.
Start up 3/5
By deepcscott
When first logging into the app, the first channel it defaults to is CNN. Not a big fan gotta say
Crashes/freezes 3/5
By casual gam
Love the fact I can get my cable away from home given I’m paying for a service that I can’t enjoy. Mainly because I work, a lot! So the app allows me to enjoy what I’m paying for. With that said, I’m not satisfied with the app because of the amount of freezes on channels and or app crashes. When it freezes , I have to play another channel then go back to what I was watching. Hopefully the devs can figure out how to solve my viewing issue
Directv app and 3rd party apps via streaming stick 1/5
By Tnt17tnt
Nothing works as others have said. I left directv a few years back due to cost increases and the same issues and came back and now a unknown error via the app and other apps such as ESPN/Fox sports/NBCSN etc won’t work via the web browser (on WiFi or not with both scenarios) and message is account not active. A week of phone calls and tech support has not helped.
Easy to use. Lots of content 5/5
By Mika and Mandy
Ey to use
Error code everytime 1/5
By admfmmr
False advertising when you sign up for direct tv and says u can get access even before your service is installed at your home. It’s a lie apparently you can’t log in cause all you will get is external error. I hope this isn’t a sign of the type of service I will expect from this company.
Error Message 3/5
By Cedareia
The app is okay. I’m able to watch tv shows or movies anywhere I would like. The issue resides in the error message that I get when I try to login on another device or I’ve been signed out on my phone. I put in the correct information but I still receive that message. Could y’all please fixed this? It gets really irritating.
Doesn’t work 1/5
By Mimor081383
For years this was a great app. I haven’t used it in a few months and when I tried to log in I had to re enter my password. It said it was invalid, I thought maybe I forgot it. But then I tried it on my phone via safari and I was able to log in. My password was correct. I checked to see if I was on the current update and even uninstalled and reinstalled. Nothing works.
It’s a great app when it’s working.
Cant use keeps saying receiver in use 1/5
By fedx56
Keeps saying that receiver in use
I can’t watch an Error code 1/5
By Tall&Purrty
For the last 2 plus weeks this app has giving me an error on all my devices. I have called and called and called and chatted online soooooo many times. I’m exhausted!!! Direct Tv and AT&T need to figure this out. It costs way to much not yo have access to my PAID for service on my mobile devices.
Terrible 1/5
By Thuglifebaby
It’s funny I’ve done everything but still can’t use the app it constantly says external system failure I wish u could give it zero stars
App not working 1/5
By Milo0993
The app keeps saying there’s an external error and sends me back to the App Store. I’ve tried it so many times already and different days, and still nothing
What a joke 1/5
By Rkaps1973
Endless loop from login screen to App Store. Whoever fiddled with this app design just royally screwed it up. And since combining my ATT and DirectTv accounts, no other channels recognize my directtv credentials. Customer service is deplorable - they don’t have a clue.
I really hope someone at ATT is reading these reviews and does something about it right away.
Great mobile alternative 4/5
By Joetoros
The only thing I would add is a pic in pic.That way you can watch your favorite shows and play your games when on the go
Live tv on the go 5/5
By Dad Kendall
Amazing to watch Tv while riding my bike!
Stellar!!
External system failure 1/5
By external system failure
App not allowing login
External system failure 1/5
By external system failure
App not allowing login
App works when it wants 3/5
By Directv 111
I don’t like the fact that the app works when it wants on the phone or laptop. It doesn’t have all the channels either by hat we have on the tv which are part of the package so I don’t understand.
Error code reading 2/5
By Ap projects
I am getting an error code when I try to sign in app. I have iPhone 6+
Login 1/5
By Ckrjck
I’ve been trying for a few days to login and cannot! Every time that I try to it says that my login information is incorrect. I changed my password and it still says that my information is still incorrect! I don’t know what to do anymore.
Service 1/5
By lil j.d
This apps needs a Total make over . To long to connect continuance buffering, and unable to connect to the iPad Pro. Always an error that occurs. Horrible service unbelievable on the money that is spent on TERRIBLE SERVICE.
Unknown Error 1/5
By 10ure
App is very unreliable which means it hardly ever works. Always shows an unknown error message. Not a good way to keep up with the other options on the marker
Not working 1/5
By mrs.smith.23
The app keeps saying external system failure. Won’t let me on at all!! Ugh!! 😡
Rarely works, Unstable, Full of bugs 1/5
By DavidBendet
One of the worst apps that I have on my phone. Unstable and lacking functionality. DirecTV needs to learn a few lessons from the other video streaming sites Apps
Updated review 3/5
By KyBeach
Actually started working today for the first time since last update. I didn’t do anything, just opened app and it logged me in and worked. Still can’t get ESPN to recognize my account. All other 3rd party apps work with my account.
Doesn’t work 1/5
By BLACKGUMMIKE
After an hour online with Directv customer service cannot get app to open. Userid and password work on the website but I cannot watch tv from website it sends me to app which gets an error. Deleted and readied app did not work tried several scenarios nothing eorkef
App broken on iPhone after recent update 1/5
By Andyman2199
Update: still dealing with this almost a month later. Customer service has not even been made aware of the larger issue.
The app hasn’t worked on my iPhone since the most recent update. Even tech support doesn’t know how to fix it apparently and don’t bother putting in a ticket since they won’t address the issue or ever provide updates as they indicate.
Used to work reasonably well 1/5
By Corey8787
I used to be able to watch all of the channels in package on my phone. Now I can’t even watch any of my local channels and most of the other channels can’t be watched on a mobile device either.
On top of the fact that I can’t watch anything I want to, the app usually doesn’t work either. It usually gives me a message that I’m not on the same network as my DVR (I am) or that my receiver is in use (it isn’t).
AT&T has really ruined every bit of DirecTV
Lousy 1/5
By Steelerfaninerie
Always crashes.
Takes forever to start.
Outstanding Site 5/5
By Nitehawk6
This site is unbelievable with quality service.
Worse app ever 5/5
By Office jerk killer Mann
I got directv and downloaded this app to be able to watch anywhere and it won’t let you watch your local channels and now it won’t let you want anything in an iPhone. All you can do it connect to a receiver and turn the channel on that tv and record programs. Even then, it is always crashing and telling me there is a network error.
Error 1/5
By ginlock
This is complete crap error every time
Unknown error 2/5
By LoganG2018
Keeps saying unknown error when I try to log in. Get it together.
App 1/5
By joshkao7
App doesn’t even work. Pop up message says, “External System Failure.” Is there someone I can reach out to in order to get some support?
Channels Offered, Not What It Used To Be 3/5
By ParadiseBoundGirl
It seems like the bill keeps going up and we get fewer and fewer channels. One thing that should be offered without a doubt are local college sports for your area. For instance Cal State University Bakersfield volleyball, basketball, soccer, baseball should all be televised. Other providers show it and DirectTV should too. Also, wish the channels you do get are highlighted and the channels you don’t have should be in another color.
Better than nothing, I guess 2/5
By jason1618818
The only thing that is consistent with this app is the freezing and glitching. But it’s better than nothing, right?
DTV 4/5
By Swift Hill
I Love Att and it’s programs. Apps. Lately, it’s been kinda glitchy on my iPhone XR.
Error code on app 1/5
By Guy with a good taste for apps
Keeps telling me “External System Error” when I try to log in.
Directv app 5/5
By ozziem775
Is awesome
Awful 1/5
By PeterPerer13
I receive an error each time I attempt to sign in. It is shown on the screen as follows:
Error
Unknown Error
Ok (push button option)
I press OK and the app directs me to the App Store with the option to Open the Directv App. I do so and thus begins an endless loop of the above error message description I have listed above.
This has been an issue to one Apple Device for years, and sporadic ability to use on another Apple device for the same time frame.
Directv Tech Support has never been able to fully resolve these issues and as soon as I stop contacting me it is as though my concerns are swiped into the trash, whilst I continue to pay for service. I am frustrated and wonder if others are experiencing these same problems.
I want to give no stars for a review but that option is not available, which for me skews the overall ratings of this app, a reflection of the service I have received from Directv.
Error 0651 1/5
By PrincessC👸🏼
Won’t let me sign in . Called At&t and direct tv rep and tech support Nobody is able to help me .
Can’t delete recordings 1/5
By Wraleighkat
Can’t delete recordings using app. When I click delete (trash can) I receive an error unable to delete.
