Too complicated ! 1/5
By Michelle Luu
I wish they make this app more easy to use. I can not enjoy my day at Disney trying to learn how to use it.
Good but doesn’t work without Wi-Fi connection 3/5
Some improvement needed in LTE usefulness. Accessing MaxPass has been a waste of money outside of the Park’s WiFi. Could not get later FP times.
Awesome app 5/5
By extreme girl
I would totally use this for future trips to Disneyland. It was simple to use and was easier than using paper tickets and fast-passes. The ariel-view of the park was extremely easy to read. THANKS DISNEYLAND
Times aren’t accurate 1/5
The app will have a time for a ride as ten minutes but I’ll be in line at the same ride and see a person walking around with a 45 minute sign as the ride is packed, pretty sure Disney uses It for crowd control so I wouldn’t recommend relying on the times that the app portrays
Not good 1/5
Horrible app. Constantly ran into technical difficulty with entering information because the app would error out. It would not hold my address information.
Wait times not uploaded 1/5
Wait times are often wrong!
Why (Stan LOONA) 1/5
By Casey Jr. (The Mexican One)
The fireworks show was delayed, my feet have turned into heated candle wax. Send help. Also, stan LOONA.
By Mickey is sad
We’ve been waiting in line at the ticket booth for almost an hour, and it’s 9:30 pm! Need more cast members to assist guests!
Downloading my photos 1/5
By upset J9
The app is so slow and has so many glitches. Won’t let me download my photos and keep freezing. Not happy because I’m running out of time to get my pictures!
Makes navigating convenient!
MAD ANGRY 1/5
By Dr. Mark Anderson
This morning the app said that Incredicoaster and Mickey’s Fun Wheel was open, BUT NOW I GO ON THE WEBSITE AND IT SAYS ITS CLOSED FOR REFURBISHMENT. I’M REALLY UPSET. I’m going for my grad night and it’s not fair. I want free tickets. Disneyland is supposed to be great and I’m not seeing it’s greatness right now. Wish I could 0/5.
It’s About...Time! 4/5
Over the years, I’ve used several other apps. Kudos to the makers for trying; but you simply can’t compete when Mickey decides to fill a need. I downloaded the app while in the park, scanned the barcode on my park ticket, and like magic, my FastPasses appeared in a list showing return times. And if that weren’t cool enough, I scanned my wife’s pass, which linked us together (like M. & M.) and added her FastPasses to mine. Wait times are all listed on the map and automagically updated. You can even reserve lunch and dinner at select DL restaurants. I’d give it 5 stars if it weren’t for a few usability glitches; but hey, the app is new, so give the cast members a break. Else, two Ears way up!
Small glitch 5/5
LOVE this app! Our trip is in one week and this will be so helpful for us!
One small problem, I set Kermit the Frog as my character icon for my account but every time I close the app and then reopen it, the icon goes away and I have to set it again. No big deal, just a small bug I suppose. Just wanna show my Muppets love, they’re part of the Disney family too! 😄
Reservations not working 1/5
Reservations for plaza inn breakfast characters were available, but when i tried making reservations on the app and on the website it kept saying there were errors for about 20 minutes on multiple accounts and now the reservations are gone.
Terrible mess! Parking structure closed off. Had to make U turns. Then go back were we came from. $20 and no directions where to park. Them walk and walk to stand in line for security. Walk again to park and wait again for 15 minutes just to get in.
Please add this to Apple Watch!! 4/5
I love this app! Would give it more if you can put this on the Apple Watch and add the ride time options as a complication on the watch! Would be amazing and that way I don’t have to pull out my phone!
Love the application 5/5
By big tark
Would love an addition feature that listed the wait times on rides instead of only on the map. But I love this ap!
Second ride to break down 1/5
First Splash Mountain - now next in line to board and Indiana Jones breaks down.
Outstanding app! 5/5
I don’t know how I ever did a Disney trip before this app. It’s so informative. I have five children and this is beyond helpful in countless ways.
Unable to purchase flash pass 1/5
Unable to purchase flash pass online or with the customer service number provided. App was not helpful at all. Frustrated is what I feel at this point.
Just okay 2/5
Compared to DisneyWorld the app is eh. It doesn’t say where fast pass tickets are located. You have to buy a max pass to get fast pass on the app. Just isn’t what it could or should be.
Map is helpful for navigation.
The wait times are off and on with being accurate once you get to the ride. We see and time and plan to go to that ride, get there and the wait is longer than what it says.
I’m so excited to go here and I love looking at what the waits are like
Max pass 5/5
Loving max pass... genius !!!
Totally a Scam !! Fast Pass lines 1/5
By FastPass a Scam !!
Very sad to see such a wonderful place to became so hungry for capital using fastpass lines moving so fast and regular lines stuck for over 2 hrs on hot bright sunny day in California Adventure Park, I wish Walt Disney CEO and Executives will experience a real deal or their Parks. lines move at ratio of 35 fastpass to 4 on regular line.
This is Totally unacceptable, FIX IT Disney before it’s too late!!!
Service in the park for all phone carriers is horrible
Disney Ripoff 1/5
Spent $500.00 plus on tickets. Half the rides are broken down. What a ripoff!
Too long 1/5
By so done and havent accessed
It’s taken us 1 1/2 hours to gain entrance into the park. No happy. Extremely upset. No family friendly. Excessive entrance wait time
Awesome app! 5/5
By Dawn Kay
Easy to use. Better than getting your pass out every time you go to the gate and keeps all your fast passes organized. Love the ease of getting a fast pass without walking all over the park to each ride. Love love love it!
Poor customer service assistance 1/5
There really seems to be a huge lack of customer service support for this app. We wanted to see our photos and nothing is working. We bought the most expensive season pass and am not just having buyers remorse. Get it together Disney
Graduation weekend 2018 5/5
By Nanny Bee 55
Absolutely the BEST trip ever. Thank you.
When I try to add a card it keeps telling me to correct my address when I have the address correct. Very frustrating.
Awesome awesome awesome!!!! 5/5
Way to simplify and make the app amazing! Only recommendation is to cut off Fast Pass purchase when tickets are low so people aren’t wasting money.
So simple and easy to use!!
Good app 5/5
Does the essentials and the best part is being able to put your ticket on the app just in case you lose it.
Can’t buy park tickets. 1/5
By Karla Egz
Having trying to buy tickets for the last few days, buy app doesn’t let me.
Credit card info 1/5
Won’t let me enter my address, keeps saying fix address.. when it’s not wrong. So I couldn’t add my card to the account. Therefor I was unable to make any reservations or purchase a Fastpass. Making this app totally worthless. Thanks!!!
Crap app, step it up Disney! 1/5
By Naper mom
While trying to buy tickets on the app, it wouldn’t allow me and had me call a number. After calling that number, the nice guy helping me wouldn’t allow us to buy the tickets because we were over the amount allotted even though we wanted to purchase on 4 different accounts. We finally, after a 45 minute phone call hung up and bought them on a lap top.
No Ferris wheel 2/5
By Maya jn
It’s $100.00 to get in here and the entire boardwalk and Ferris wheel is under construction. Not happy about that at all. Plus no princess Tianna and everything cost a fortune! Parents are just trying to build memories with their families,the cost shouldn’t be so high! I won’t be back
Overall great 4/5
By 99 cobra
Great park. One star down for long wait times
Love this App! So helpful!
Cast members working at pizza and pasta have never seen a license for renewal the DPS cut the top to show it is in process but your personnel ket insisting it was damaged
App is faulty 1/5
I have spent half an hour trying to purchase max pass on the app. No luck. Now I'm on hold on the phone. So much for getting here early.
Greatest tool to making the best day possible 5/5
This app was great. We used it the whole day during our trip with our toddler. We bought the tickets with max pass on this app. Used it for all the fast passes we needed. Was able to see all the wait times and plans out our day according. Got the photo pass and download all pics straight off this app. Best thing every, so happy we download this.
The app is great except I would LOVE it if the dining establishments had the menus up.
Disneyland Review 4/5
I love this app!! They give so many options other than wait times!! Also, I love the extra part of the fast pass feature. I’d recommend this to anyone.
Must have when visiting Disney 5/5
FASTPASS is the best $10/person ever spent in Disney
Photo time stamp 4/5
I am an Annual Passholder and this is a very good app. However, when I download photos that were taken in the Park, they show in my phone as taken when they were downloaded. It seems like it would be an easy fix to have them dated from when they were taken. It is a hassle to change the dates in my personal photos to match when they were actually taken.
In app purchase 4/5
I purchased tickets through the app but then it won’t let me see my tickets, I have to link them by scanning the barcode or entering the code. Seems like it should automatically do it if I’m purchasing it through the app. Otherwise, it was an easy purchase.
Delicious food 4/5
Great service hostess was so sweet and helpful food awesome.
Good but crowded 5/5
By diabled girl
People stop right in front when there is a wheelchair going down hill. There is a way to make it less crowded but then they wouldn’t take in as much cash.