Shop somewhere else 1/5
Every update requires resetting password. There is no option to purge closed/invalid email information because you can’t get into it. Several stores in my area block cellphones and WiFi in stores, so the supposedly new features aren’t available. Apple won’t print this either
Can’t even make an account 1/5
I can’t make an account because someone has already used my phone number and it won’t let me reset it or anything. I wish I could only use my email to make an account. Now this app is useless for me.
Sign in twice? 3/5
Never wrote an app review before but wanted the developer to know about this glitch. Already logged in and clipping coupons when I see what looks like a small ad for another coupon however when I clicked on it it asked me to sign in again! Why? I am already signed in and clipping coupons. Seems very sketchy to need to sign in a second time.
Add on now that I have used it more:
HATE the distracting ad or coupons rolling in and out while I am scrolling or clipping coupons!!!!!
The app is not good 1/5
By Captain barming
I can’t create an account because my new number already exists from the previous owner.
New App Horrible 1/5
The New App update is horrible. Way too many bugs and loading time. It’s sometimes impossible to pull anything up and get clips to go through in store on the app. Maybe consider that some crappy cellphone companies internet speeds are too slow to load this kind of an app update. I want the old app back
By best game 👍👍👍👍
No me entrar
DG app 1/5
I have been trying for months now to create an account for this app but after I agree to the privacy portion it sends me a message saying something went wrong unexpectedly.
Used to love this app... 1/5
Then the last update came out and I cannot use it at all. It will just constantly show that it is loading then give me a please try again later message. I haven't been able to use the app in weeks now.
What Is the Point 1/5
The local Dollar General has moved & the new location has Wi-Fi — sort of. I was at the rack for movies & was not successful accessing one the movie review sites I frequent. When I got home I reviewed the Safari history on my iPhone & found the location in the history where the store’s firewall was blocking my access to the movie review site. Like many box stores there is no access to cell data.
REALLY! This basically means I must purchase movies, walk outside to get cell data & take any movies that do not look promising back into the store for a refund.
I went to the local Dollar General store & noticed an item on sale (there was a yellow shelf tag) but the sale price only applies if you have a coupon on your phone. Once again I got bit by the fact there was no store Wi-Fi & I could not pull a cell signal.
I am adding this to my previous comments about the app. I see no improvements in this version since I wrote my initial review (which I am including at the bottom of this review.) In addition to the issues I referred to initially, this app is now prone to crashing since the update (I have an iPhone SE running the current version of iOS.) The problems seem to be with this release of the DG app as the app does not crash on my iPod touch 4th generation (do not laugh - it still plays my tunes) which is running iOS 6.1.6 and an older version of the DG app.
The developers need to look at a system such as Meijer stores then come back and rewrite this app from scratch! Meijer may not be the best app out there but both the app and the web page hit a common database which makes things work pretty well.
This is a generic complaint about "big box" stores that do not have Wi-Fi because cell signals often do not penetrate the building so you have to check for specials outside the store while you still have cellular data.
The UI for this app really needs to be redesigned. The lack of a good implementation of digital coupons is particularly galling.
Every time I run the app I get NAGGED to turn on Bluetooth. While I have no proof my suspicion it is so I can be tracked by Bluetooth within the stores. DELETED!
App is worthless 1/5
I can’t log in to my account so I made one with my boyfriends number now y’all updated or something and I can’t get logged in that one. I go to Dollar General 3x a week and can’t use my coupons. I’ve lost out on tons of money because I buy all my laundry soap there and I buy a lot. I guess I’ll just start getting at wal mart with everything else and quit the Dollar store altogether. Most of them in my area are a mess anyhow.
won’t let you log back in when app updates.
Won't work at all 1/5
It use to work okay. It definitely had some bugs but I always got it to working. My app says please check your connection, or oops something went wrong every time I try to open it now. I haven't been able to use any digital coupons for weeks now. Please fix this.
How about a Search button that actually works 1/5
By BMC girl
Once again I pulled up the app to see what the store had.
I searched for Ladies Tights...the items returned were 3 different types of cat litter and two types of soap. This is not the first time I have tried the “Search the entire store” and received ridiculous search results.
Truly disappointed...I really like DG.
So difficult 2/5
I have been trying to recuperate my account for 5 weeks!! Keeps telling me to change my password but it doesn't accept the password I change it to. I can't open a new account because the email is already being used 😒 it says to update the app but when I go to the App Store won't let me update.
Really? Cutting pre-iOS 11 support? 1/5
I've been using this app for years since DG is the only nearby grocer in my area. I have an iPhone 5 and while this app has never been perfect (could use so many accessibility functions and better layout), now they're completely cutting out support for iPhones that are iOS 10 or earlier. Every other grocery store keeps earlier OS support because they wish to keep those customers. Not sure why DG, a store whose main clientele are those shopping on a budget or in rural areas, would cease support for such a big population. Of all iOS users, as much as 10% of those still have pre-iOS 11. You would think that a coupon app for a grocery/dollar store would be interested in serving customers who have older phones and can't afford to upgrade them.
Can't Update App 3/5
I liked the app and used it almost weekly until recently. The app has been freezing or does not load or it tells me I need to update the latest version the app. When I click on the Update button the App Store says there is no update. It says Open and when I click that it takes you back to the app which again says to Update. Just keeps going in circles.
This app will not work on Apple IPhone. I’ve done everything possible for it to work. Please fix. Thank you!!
By KELKEL 🧡
I LOVE DG I FEEL THEIR SOME ROOM FOR IMPROVEMENT
1. PLEASE KEEP DISABLED PEOPLE IN MIND WHEN THE STORE IS TRASHED I HAVE HAD TO MOVE THINGS OUT OF THE WAY WEATHER IT’S MERCHANDISE THAT NEEDS TO BE SHELVED OR JUST PLAIN UNKEPT
2. IT WOULD BE NICE TO GRAB A CART WITHOUT TRASH IN WHY NOT PUT A COUPLE GARBAGE CANS OUT ITS PRETTY SAD TO WALK AROUND THE STORE WITH SOMEONE ELSES TRASH IN MY CART OR ON THE FLOOR ON THE SHELVES
3. MAKE SURE YOU'RE RESTROOMS ARE KEPT CLEAN
4. I WISH YOU OFFERED US COUPON CLIPPERS A LITTLE EASIER WAY TO CLIP LIKE CLIP ALL FOR EACH DEPT. THAT WOULD BE AMAZING SUCH A TIME SAVER
5. ALSO MAYBE LET US KNOW WHAT ISLE THINGS ARE ON THIS WAY WE GET WHAT WE NEED THEN TIME FOR WHAT WE WANT (but don’t need) 😂
Won't load not working says unavailable 1/5
Updating my review for a recent situation. Now the app says it's unavailable and please update but there's no update available to update. App won't work at all again.
Since the last update the app just freezes on the welcome page. Also before the update there would be signs throughout the store on specific products saying that there was a digital coupon for the item but when I looked on the app there wasn't one. Or I'd have a coupon for something and it wouldn't apply it towards my purchase of the item. Of course now the app doesn't work at all.
Not happy with update 1/5
I've been using the Dollar General app pretty successfully until yesterday when I was getting ready to go shopping. I tried to open the app to get coupons for items I was buying and to see the weekly ad, only to find out that the app needed updating! I tried to update it, but my phone is only a 5S and not sufficient to accommodate the update! Tried to use my husband's newer phone but it wouldn't accept the verification code, just as another reviewer expressed before... I think I'll just go to Nob Hill, where they take my groceries out of my cart AND send me checks every three months and, they have EVERYTHING I want....
Why ruin things? 1/5
So you update your app, and now you won’t take my password..... but I can log in just fine on the desktop. Zero help in store and zero help calling the 800 number. I don’t think you realize, I only shop at DG for just a select few items. And it’s items I can use your coupons on. So if you force me to pay full price, you’re just losing out on a sale. I will just pay full price at Kroger or Walmart where I do my normal shopping.
Absolutely Useless 1/5
By Chief Pitbull
Update completely locked me out- called customer service to reset login in order to take advantage of today's "Military Appreciation Day" discount and they had an email listed against my phone number which wasn't mine. They said deleting my account would be the only way for my phone number to be valid again... And I could "try again" in two business days to create a new one.
I guess they don't need my two or three dollars.
App is OK 3/5
On the average the app is OK. It works pretty well for me. The only thing I don’t like is that I cannot delete some of My Coupons that I no longer want or need. Please add a feature that will allow customer to delete unwanted coupons.
Takes forever to clip coupons and it doesn’t always give you discount at checkout 3/5
By Foxxylady 3399
To the developer.. we would love a click all or even a clip all by department or categories.. just so long as we don’t have to go through clicking EACH AND EVERY COUPON!!
I’ve never had any issues until this update now it won’t except my password it tells me reset my password no matter what I try to use as a password it does not allow me to change it so I can’t even sign into the app it’s worthless
Need to fix the gain coupons 2/5
I went in tonight, I was buying 29$ worth of gain laundry detergent . The coupon didn’t work..... the dollar general save 5$ did . I would have liked if the other save 5$ on gain worked ........
Dollar General update 1/5
By Ida Leona
Please go back to original app
I have not been able to access my
account since the update. I used it all the time. This update is a horrible ☹️☹️☹️☹️
Ap takes forever to pull-up coupons and load coupons I also have issues using ap in the store.
What is wrong!!! 1/5
I just got off a 45 minute call with Dollar General! They cleared my app. so I could start fresh and still problems! I am unable to click onto the coupon section without having to sign in and then it freezes. What is the going on!!
Why can’t you fix all these glitches???
And guess what?? It won’t take my nickname 🤣
Too many bugs 1/5
App is VERY buggy and won’t even verify my account. Very frustrating.
New update not working or loading 1/5
By frustrated user three
Do not install the new update if you can keep from it. It will not load on iPhone. Has had me update password which was accepted according to website but app will not load or accept my information. Please resolve for users and test prior to releasing. I have removed app from phone and reloaded with the same error numerous times.
New update is so slow 1/5
I love the DG app but ever since the new update it has been so slow. I used to be able to open the app and clip coupons right away. Now when you open the app it shows a different page and then you have to click coupons which takes forever to load. Don’t get me wrong, I like that we can now scan an item in store and see if there is a coupon but you need to change it around so the coupons come up first or just fix it to make it go faster! Oh also, why doesn’t the app show exclusive coupons? My friend uses the browser and it always talking about exclusive coupons and I never get them. I checked it out and sure enough there were coupons on the browser that wasn’t on the app!
App is trash now 1/5
You’re app is difficult to load after the update.. I can’t even get into it. Not only but when I went to sign into my old account that has my EID number, it said it couldn’t find my account. So I went to add my EID number to the new account and now it said cannot add due to me having it associated with my old account...
By really sad!!
I haven’t been able to get on my DG app for months and I can’t get anyone to contact me from customer service!! Email, phone calls and begging for a new password!! All it is is a log in issue- shouldn’t be hard to fix!! I loved shopping at DG but have stopped completely because I can’t access any of my digital coupons!! Sad to run a business this way!! I see the cashiers out places and they are always asking me where I’ve been and I explain it to them and they say they hear complaints about it all of the time!! SAD!! Just explain to people that you don’t have a real customer service dept!!
By Janine Riddle
I have been using this app without a problem. Today I was told to update. Now, It will not let me login after the update. It will not let me change my password. After several attempts it locked me out for 20 minutes. This is not an improvement! Now I don’t have time to work on logging in because I have to go to work.
Does not work 1/5
This app worked perfectly until the last update. I shop at Dollar General multiple times a week and love being able to use the coupon feature. Since the last update the app will not load. I have uninstalled and reinstalled and still the same issue. Highly disappointed!!
Terrible app 1/5
Worse update on an app ever!!! The app wasn't bad before but now it's horrible after I updated. Worse app. Slow and glitchy. Disappointed in DG!
Digital coupons don’t work 1/5
By Frugal sue
I was pretty excited when I found this app with digital coupons how easy right!! NO Every time I shop specifically for items with sales and coupons I don’t get coupon credits at check out. Even when I showed the check out clerk the coupon and the ad itself she didn’t rectify the issue... I’m done.
Wish this app was usable 1/5
I would absolutely love to use this for my online shopping and I was very excited to see the “subscribe and save feature. The whole point of using the app for buying my household essentials was to save time and money. It definitely doesn’t save time. It constantly logs me out while I’m trying to shop and it takes ages to edit or delete an item from my cart. Since shipping isn’t free the time savings factor was really the only draw left and sadly the app just isn’t designed well enough to save me any time.
There are several other annoying issues. The menu shows a get inspired list but the categories in that section are not clickable. I tap and wait and wait. I’m surprised that a large company like DG doesn’t invest more in features that would obviously make people want to buy more from them.
If the app was functional I’d move a lot of my subscribe and save amazon subscriptions over to dollar general.
Not able to login 1/5
I’ve been having nothing but trouble for a month now I’ve sent email asking to send a password so I can get back in and still nothing on the reply!!!! Not satisfied at all!!
Digital coupons 1/5
By Does someone care
Our stores in lower Missouri the digital coupons are not working and so far no fix has happened but stores are still advertising. Employees seriously do not know what to do or don’t care they refer you to print out coupons which work at Walmart. Seriously 😳
Log in 1/5
Every time the app updates it asks to login again, it never lets me. Then it says I have to reset my password to log in. I have been trying for a half an hour to & still telling me to reset my password. Smh
Won’t open 1/5
The app used to be useful but lately it won’t even open.
Doesn’t work 1/5
I used to love this app, but now it’s useless. I can login but EVERY TIME I hit the ‘Shop’ icon it asks me to sign back in again, but that doesn’t work.
Create an account problem 1/5
I’m not able to create an account . I keep receiving a message saying that something went wrong . I’ve been trying to create an account for the last 2 days.
NOW I HAVE TO SIGN IN EVERYTIME 1/5
Why do you have to sign in every time you open the app. For some reason since the update I have to sign back in and go through the whole what’s new feature and skip skip skip to just look at my coupons in the middle of the store, and let’s not forget if I put my phone down for a second and open it back, I have to sign in yet again.
Doesn’t work at all! 1/5
By Ham took ?
Crap. Doesn’t work at all. Don’t waste your time like I did.
Waste of my time 1/5
I invested the time to download this app, create a login, look through the savings, clip, then, head to the store to redeem the coupons and it doesn’t even work. This happened on several occasions at different locations and the employees response was “I’m sorry I don’t know what to do.” What a waste of time and gas!!! I’m deleting this crap!!!!