Can’t sign in 2/5
I have tried many times to sign in on this app. I have even changed password, but every time I sign in it goes to register new account and says phone number already in their system. Just giving up!
Fix the app or take it down!! Never works!!!
Absolute garbage 1/5
This app is awful. There is no where to click coupons for use in store, no obvious barcode or code to type in, and it’s slow and clumsy. I tried downloading this app for my mom and I’m sorry I did.
Can’t even register 1/5
I have been recommended to download the app and so I did. I’m registering to create a login but as soon as I finish and I have to input my email and password, it says the system is updating or the password is not correct. What? So I can’t even log in and I have tried registering again to no results. I won’t even waste my time.
I downloaded this app and the stupid thing won’t let me create an account. I kept getting a message that said the phone number is already being used on another account and I have to log into that account. How am I supposed to log into an account that I have no info for. I don’t know who the account belongs to. I sent 2 emails and got NOTHING back. Thanks for NOTHING!! I was also told by someone that I could scan my receipts and it would show what I purchased and how much I saved compared to other stores. I don’t have the option to do that either. This app is GARBAGE!!
By Belle mo
I can’t even give this app one star! It does not work whatsoever. I even had more than one person download and try it to make sure it wasn’t just me. No one could get it to work. We even tried to call the phone number given and talked to someone but even that didn’t work. Of course certain prices are posted at the store for only if you have the app and can get the digital coupons which doesn’t work!!!! Oh it also won’t let me post this review unless I rate it with the stars, so I’ll tap a star which is a lie just like your app!!!!!
Can never log in 1/5
App would probably be nice to have if it would ever let me create an account. Tried with a different email to no avail. Oh well.
I really can’t review the app because it won’t open on my phone. Very frustrating that I can’t use digital coupons
Impossible & clunky 1/5
Searching for items on app takes longer than driving to the store.. typical poor DG effort
NO STAR! 1/5
Been trying for days to create an account. Nothing happened. So frustrated since I can’t clip coupons :(
Password reset 1/5
Every time I tried to get an email sent to reset my password it never shows up. Then I think I will just make a new account but I can’t because my phone number is registered to my old account. How do you expect people to use your app if every time you enter in the password it says “ we recently updated our system if you are having trouble logging in then reset your password “ then you go to do that and nothing happens so email or anything!!! You need to figure out your Bugs in your system.
The app is not working 👎🏼 1/5
Is not working 👎🏼👎🏼😫😕
Didn’t work 1/5
This app was fine for a while. Then seemed to freeze up. I have it on my iPhone. All it has is a picture of the app and it says let’s get started. Can’t even delete the dumb thing. I’ve tried everything to get it to work. Still nothing. I get adds in the email but very frustrating because app won’t open. Have tried to get help to get this solved. Can’t get help either!!! If I had a choice it wouldn’t have even got one star!!!! My advice is to not download this crazy add. Waste of your time.
App hasn’t been working I’ll save the coupons and get to the register discounts aren’t taking off spoke with several store managers and been told it’s the DG app issue and out of their hands
Never works 1/5
By cant find a name that works
Rarely can I see the coupons. I’ve deleted and reloaded the app several times. Shutdown phone and restart. Just doesn’t work!
Confirmation comes from RUSSIA 1/5
By mr caltex
Do you really want to sign-up with password then find out your confirmation comes from RUSSIA?
Will not allow me to enter a password
Trouble with coupons being honored 2/5
By ridiculus grandma
Again tonight I go to get groceries and spend time clipping the digital coupons. I read and read again the descriptions to make sure I’m getting the correct item. Tonight several were wrong once more. About to give up on using Dollar General. The store is a mess. Can’t push your buggy thru the store I’m senior citizen and live by myself. Trying to get by. Really upsets me to keep going thru not getting the coupons honored.
Dollar general 1/5
Worst app I’ve ever downloaded.. it never works. Always says please come back later 🙄
Good when it works 3/5
Every couple of months the app just stops working. First the coupons don’t come up at checkout. Then i can’t access new coupons. Then the app won’t even open. I have to delete it and reload. Very frustrating as I usually discover the problems at checkout when coupons don’t get applied to my purchase. App needs to be more dependable.
I have been trying for months to login and I keep getting the same message. They want me to reset my password but have to wait for them to send me a email which they never send. I have updated the app, I have tried to call no answer. Please I would like to clip coupons, or I will not shop there. Please fix the problem thank you
Dollar General 1/5
By Juju B 56
App will not load will not let me sign and can not contact customer support.
App is impossible to enter 1/5
Why make a app so hard and inaccessible to get a few dollars in digital coupons! If you don’t have an hour or so don’t bother it’s not worth it. I will delete this one now!
It loads super slow
Slow app 2/5
Great concept but extremely slow. This app rarely works when I'm in a DG store. It's almost like they don't want you to have access to your coupons while shopping 😂. I had an excellent cell phone service provider so I know it's the app and not the service. Takes forever to load coupons. When working it's a great app...just rarely works when I need it to.
Never works right at register 1/5
My login at the register never pulls my saved coupons over, I’ve deleted and reloaded the app over and over, never works!
In the beginning this app was great. 1/5
Sadly over the course of the past couple months this app is a waste of space and tech support is worse. The app will store your coupons but when you input your number at the register it will not load your coupons or even show your coupons at the register. You can take your phone out and show the cashier that you do in fact have the coupons but they will not adjust it at the register. I have decided to shop elsewhere due to this and will never go back to the DG store.
Barcode Scanner 4/5
Would love to see a barcode scanner added in. Often times no one looks at the price on the shelf or the price on the shelf says one thing but rings up another at the register. Having a barcode scanner to scan products in the store would help to know the correct price. Also would love the clip all button that was suggested in another review.
Won’t let me log in! 1/5
By Brittany Riggs 123456789
The app won’t let me log into my account. I had to make a new password because it told me that I would most likely have to, but when I tried to log in using my NEW password, it told me the EXACT same thing.
Dollar General 1/5
Do not waste your time
THIS APP DONT WORK!!!!
It is extremely hard to make a password, everything I put in is either “ not complex enough” or “not valid.” Garbage, just awful.
I work at Dollar General. This app needs to be made easier to use. We get a lot of older customers. I have seen many angry customers due to the way coupons and ad stickers are worded. It really needs a clip all button. Also a feature that shows sales that match with available coupons right in the app would be great.
I can’t seem to log back in since the “updates” and it won’t send me a new email to set up a password. It was nice when I was able to use it but I’ve been trying for way too long to fix it and it’s not worth it anymore.
Coupon clipping fail 1/5
Coupon clipping doesn’t work in the store. Many times the coupons don’t download at the store even when clipped at home. Fix your app and your store software please. $5 coupon doesn’t work if the next week’s has been created early.
Toooooooooo slow 1/5
App loads toooooooo slow!!! Can’t even access coupons!!!
I can’t get into my account it just says we’ve recently updated our system please try again later.
I would love to give it 0 stars but I can’t. Don’t waste your time. As much money as the company brings in one would think they could afford a marketing Dept. Piss poor
Garbage App 1/5
Login credentials won’t work with existing accounts. Had to create a new email account to create a new Dollar General account via a desktop computer. Accounts created via this app will work from a browser but not the app.
Poorly programmed and in a couple years we’ll most likely hear about a Dollar General data breech because of this app.
Hate it 1/5
Lots of glitching!
I tried to log in my account but it won’t me log in it said wrong password even my password is correct. Pls help
Can’t create a login 1/5
I been trying to create a login and I keep getting a red text when I put my password that the password is invalid... wish a have more then 8 letters, 1 capital letter, 1 number, 1 symbol.... I can’t pass from here, is very frustrating.
Need Help 2/5
Can You please Add “Help” in the Drop Down... like the online DG version please. A lot of users don’t know what to click etc. you can find this info on the web version of Dollar General. Also we need to be able to go to Coupons and Delete ones out of there that we’ve decided NOT to get or have bought the item and now want to Delete it out of our Coupons. You need a Delete please on the “my Coupons”
The app doesn’t even work 1/5
I have tried to download this countless times in hopes it would be fixed, but it never is. I get an error EVERY time I try to log in saying an error has occurred and try again. It is beyond frustrating
What Is the Point 1/5
I went to the local Dollar General store & noticed an item on sale (there was a yellow shelf tag) but the sale price only applies if you have a coupon on your phone. Once again I got bit by the fact there was no store Wi-Fi & I could not pull a cell signal.
I am adding this to my previous comments about the app. I see no improvements in this version since I wrote my initial review (which I am including at the bottom of this review.) In addition to the issues I referred to initially, this app is now prone to crashing since the update (I have an iPhone SE running the current version of iOS.) The problems seem to be with this release of the DG app as the app does not crash on my iPod touch 4th generation (do not laugh - it still plays my tunes) which is running iOS 6.1.6 and an older version of the DG app.
The developers need to look at a system such as Meijer stores then come back and rewrite this app from scratch! Meijer may not be the best app out there but both the app and the web page hit a common database which makes things work pretty well.
This is a generic complaint about "big box" stores that do not have Wi-Fi because cell signals often do not penetrate the building so you have to check for specials outside the store while you still have cellular data.
The UI for this app really needs to be redesigned. The lack of a good implementation of digital coupons is particularly galling.
Every time I run the app I get NAGGED to turn on Bluetooth. While I have no proof my suspicion it is so I can be tracked by Bluetooth within the stores. DELETED!
I can’t get in 1/5
I can’t even get into my account. I tried resetting then password but it never sends me my password reset link. I’ve tried multiple times. I even set an email and I got an email back telling me to do the same thing I’ve been trying to do but that’s it.
So I have a shopping list. Then I have a digital coupon item added to a shopping list. But it's not in the main shopping list. I see no way to add the lists together or add both to the cart. Very confusing since none of it actually shows in the app. What's the point of the app, when it just takes you to the online site in Safari?
Crashes at least once a week. And somehow has managed to never work while in a store. So I can't check if I still have a coupon for something that I want with extreme savings that day.
Since the update I am unable to sign in. It’s always, “Please try again later.”
Please, please, please put a price scanner into the app, so we don’t constantly have to pester employees to price check for us on their slow, outdated little scanners.
Take a look at the Walmart app and the Family Dollar app, they work 100% better than the DG app!!
I shop at DG all the time and I’m sure I would even more if you had a usable app like your competitors!