Hate the new update 1/5
The new update is absolute trash ! I loved the way it was over a week ago was so simple to navigate. Now it’s just straight up Trash!
I Keep saying I forgot password. Still waiting on email to come through so I can reset it. My daughter has been having the same issue for about 4 months. She’s still waiting on a email to reset her account as well. What use is it to have this app and try and use yourself digital coupons if us customers can’t even ask for a email to reset what your consumers need.
Apparently the search bar in the app is for show! I typed in fans and it pulled up mascara and potato chips as my results! If I could give negative zero stars I would!
Basically if you aren’t on WiFi or have a full signal, you can forget about using this particular app. It is sooo slow. The stores in my area are all basically made the same so it’s like you’re in a tin can and lose all but one bar signals. If you are in a hurry and want to use a coupon, don’t even waste your time.
The app is constantly getting new updates without working out glitches in a current version. If you accidentally clip 2 coupons for an item, the lower value will apply, but you cannot unclip anything to prevent this. If you add an item that is not in stock at a store, rather than showing the price it would be had it been in stock, it just shows $0. Being that inventory for any retail environment is never 100% accurate, this “feature” is one of the most frustrating. I don’t want to build a list and guess what my total may be. If I want an item, clearly I would like to know what the price will be just in case the item actually IS available. I have been standing with item in hand to scan for available coupons, and it will add to my list as $0 due to inventory saying not in stock. What is the point of a list and cart if it is nowhere near accurate? Constantly times out. Frequently have to type a UPC as barcodes aren’t always scannable on oddly shaped items, but it will give an error as often as it will give you an answer. And no, it isn’t a mistyped barcode “UPC not found” error, though I do get those from time to time. I don’t type every number 100% accurate 100% of the time. Love that there are tools available. It would be nice if they worked more reliably.
Error for opening the app. Error for clicking on an item. Error for scrolling down the page. The whole this is one big ERROR!
App will not open. Will give higher rating once that is fixed.
Not working 2/5
Every time I go to add new coupons it takes the check mark away and shows the plus sign like it still needs to be added. I looked to see if there was an update but there isn’t one, I will change my rating once the problem is fixed, but until then the app does me no good.
Only teases me.. 1/5
I am only able to view DQ. A few moments after trying to add them I receive an error code. This once was a great app, but has now become trash. Sad. I enjoyed couponing at Dollar General, hopefully this app will be fixed soon
Not working 1/5
By Add S197 Ford Mustang 2007
The app is not working it won’t load and every time I clip a coupon it unclips it needs fixing
What Happened? 2/5
I have used this app for months and I used to love it but now it unclips coupons I actually want and it keeps saying an error has occurred whatever happened I’m not a fan 😑
My store needs more help! The manager is doing her best to get good people, keep cost down and she herself works many hours a week! As a manager she sets a good example for her employees, but; needs more people to do the work,(ie) stock!!!!!! Can’t run cash register AND stock at the same time.
Not trying to be negative, just hoping to get my store some Help‼️‼️♥️♥️♥️
Slow app 3/5
This app version is slow and I was hoping for the option to unclip a coupon if you choose to do so. You have to go online to your account if want to see all the coupons, the app only shows you so many.
Stock, even before covid 19 3/5
The app isnt correct on whats in stock in store.
My towns store is always out of a lot and even more now.
I wish DG would not offer coupons for items they don’t carry. Ex: Tide free 3 area DG stores doesn’t handle yet under coupons for DG they list coupons. I
The app is okay but could be a lot better. 2/5
It would be nice to be able to change the personal information (ie, the phone number on your account without having to call someone to get it done. It would also be nice to have a way to unclip a coupon.
But above all that it would be nice if the app would work in the stores. The cart calculator won’t help much when there is no cell service in the stores because of the metal buildings. And the store WiFi is slower than dial up.
this app is bad. If you want to order something don’t even bother getting the app!! Everything on there you have to get in the store!
In Stock Feature Failure 1/5
By retired 🥴
A feature that shows what is currently in stock in your preferred store would be a GREAT feature IF IT WORKED! This app fails miserably in that category.
In this time of “Social Distancing” shopping online or checking a stores availability of certain items has become the norm.
My preferred store showed toilet paper in stock yet when stopping at the store to get some we were told that they’ve been out for a week. Hummmm! Sure can’t rely on this app to provide correct information under the “in stock” feature.
Not updated 1/5
I used the app to check availability on an item they said they had in stock went to the store definitely wasnt
Updated app 1/5
I updated my app now it won’t open on my phone this happens quite a bit with updates Apple should really make sure the updates are going to work before putting it out!!! I’m not to happy about this!!!!
Can’t sign in, won’t accept password change 1/5
I have spent way too much time trying to change my password. I get “invalid password or email/phone number” no matter what I do.
WONT LOAD 1/5
I opened the app, signed in, then I went though hitting the next button three times. After that it will just have a dollar general square logo loading screen and it won’t stop doing that. Please help!
Check “All “ feature 2/5
Please add a feature that checks all of the coupons available at any certain time.
It looks like people have already requested you do this. What’s the holdup? Doesn’t your IT department know how to do it? If they don’t, I could recommend someone that does!
Coupon shopper 2/5
Every time I go in DG with my digital coupons most them don’t work. Can you tell me why?? Tired of holding up line!!!!!
Most of time internet is down!! Need some improvements !!!!
Inventory is inaccurate 1/5
Says items are in stock at my local store and they are not
New app 1/5
New app keeps having errors & shutting down. Not any good. Just wanted a coupon but app is so poorly made that it chokes on itself. Why don’t y’all work on stuff and get it right before rolling out new & improved app that turns people off from using it. Going back to Family Dollar where there app isn’t new & improved but actually works!!!
Best App 5/5
Yes, the app IS great!
You don’t need a clip all button... It is better to know what coupons you have rather than clipping all and complaining that you had a coupon in your app for items, only to find out that it expired forcing the cashier to remove the item because “I don’t want to pay that price” and it was a .50¢ off coupon. It is great as is.
I see complaining a lot, but the complaints are just whining. If you can do better, I would LOVE to see your app that you make.
Such garbage 1/5
I wish that I could use the app without needing WiFi. It’s real inconvenient.
Frustrating and doesn’t work 1/5
This app works fine at my house, I add the coupons no problem but once I’m in the store it just spins and won’t connect. The coupons never apply when I check out.
Windham, Maine Store 5/5
After reading some unhappy reviews, I felt I should give quedos to the Windham Store. This place the most popular. Though stocking pretty continual, this Manager and staff run a first rate store. Always pleasant and customer service oriented. Even in light of the shortage of help, these guys are the best. On the outskirts of the Town, a favorite for many of us. They always have cars in the lot, so must be doing things right. Keep up the good work!!!!
Upgrade is not an upgrade 2/5
What is going on with this app? I was able to scan everything and anything at Dollar General before this recent upgrade! Ow I can’t even know what the price is on a certain product because when I scan something or even when I type the product, it shows an error message and I can’t check price. I have to bother the employees for a price check. What’s the use of the scanner if I can’t scan anything?????
Please fix your app! Cannot even look up anything without an error msg. Ok Family Dollar & Big Lots - guess I’ll be shopping with the stores that hold customers in higher esteem, because their Apps work!
I used to love this app now it barely works .. I keep getting error messages when I check out and it’s frustrating when you have a basket full of stuff just for the app not to work .. I’m getting an error occurred please try again later message
By Jackmeoff Marcus
Complete junk, I shop there often and every time I try to make an account it says it won’t recognize my phone number, which is a valid number. I tried emailing them and eventually spoke to someone on the phone only to be given a ticket number. Guess I won’t be able to take advantage of the digital coupons, gonna stop shopping there...true story, how lame is this??
Can’t use 1/5
App won’t let me sign in. Then when I get signed in, it won’t process. I get an error entry message every time I try to use this app. Too frustrating.
App not working!!!! 1/5
By stir, sift, mix
I’ve had this app and I love it! Now, I can’t log on and I’m so disappointed!!!!! I’m praying it works, I’ve tried five times!
By disappointed in Epic War
I tried this app tried to create an acct it wouldn't let me so I called customer service the operator kept talking over me had to repeat my name several time she finally told me to delete the app reboot my phone and try again same thing the app is unusable
Add an ( add all coupons ) option. 3/5
Please? Adding this feature would make using the app so much easier and saving us time! Thanks for your consideration.
Would be nice if I could actually use it in store 2/5
Our store gets no cell reception, so just like the DG GO app I can’t use at our store which is a Beta Store for the whole new DG GO and other changes to the store set up, and I can’t use this app in store either. I downloaded both since the new DG GO just launched but went to use it today in store and can’t even use the scan it feature because I can’t get any service anywhere in the store except if you’re standing at the entrance.
I’ve never been able to receive or make calls or texts while shopping at our local DG (Salisbury, NC) which makes me not want to be in there long since I have two kids at home and want to be able to be reached.
But this and the DG GO app and launch are going to fail unless the store can set up free WiFi so that customers can actually access the internet to be able to use the apps!! For whatever reason, the way the store is made or whatever the walls are made of, you just don’t get service in the store and it affect my iPhone 6 on Metro PCS, my dads iPhone 6 on Verizon and my BF’s android on Boost, so it’s not just me.
So please, test stores for their cellphone and internet reception and install WiFi so these apps can be accessed and put to use!!! 😩
WiFi issue 3/5
DG I shop at has WiFi but I can only access my coupons if I stand by front door. It would be better if all weekly coupons could be downloaded.
Nothing works 1/5
When trying to download coupons it won’t let you it gives you an error. Then they send you an email saying it has to be an old version of the app that you cant even download
No help 1/5
I can NEVER can load these stupid coupons.
The employee I asked for help with this
Was absolutely no help!!
Told me it’s just that way.
It cost me extra $10 today, no more I will NOT SHOP AT THE DOLLAR STORE AGAIN!!
I only spend $300 a month so I guess
Wal-Mart here I come..
This is junk 1/5
This app does not work. Do not down load or use this app.
The stores do not know anything about this app.
The amount of effort to log in 1/5
I spent 10 minutes trying to log in just to get account locked on my own phone number, my own phone number most apps have the ability to text a security code to assist with log in this is the only one that doesn’t do that, all to save a dollar.
I gave up, got annoyed, and went to Walmart comparing prices with the “possible dollar” saved I still payed less
Good App 5/5
What is everybody complaining about? I use this app daily and I have no problems. I can’t understand these negative reviews.
A note for dollar general 1/5
Installed the app cause your website couldn’t in safari, nor chrome tell me if something was in stock at my store. Then I hope the app will help, god no it is worse than their website. You people really need to fire whoever is designing your apps and web pages, because they are doing a terrible job.
Worst app ever 1/5
Doesn’t work if you are anywhere near the actual store. Just spins continuously. Why even bother. Go elsewhere.
No stars 1/5
By Tiny's World 313
The worst ever, everytime I’m in the store and try to load a coupon it never loads. Why would you have a app that never works. Walmart here I come.
App not working 1/5
App has a glitch can’t see anything keeps saying oops there was a problem try again