There was just an update and I cannot access my coupons. This seems to be a frequent problem and sometimes updates temporarily fix it and sometimes cause it. I would like to always be able to access my coupons. Also I would like a clip all and the ability to unclip. If two coupons are listed for the same product, I would like to choose which one clips first. If a coupon is listed and I don’t clip immediately I would like it to remain. I don’t access daily and sometimes good coupons are removed. It would be nice to have an option for automatic clipping if you are someone who clips everything always.
This is absolutely nonsense..trying to open this app to get fliers and ads is a pain in the neck..this is the second time I’ve had trouble with your app..guess I’m meant to shop elsewhere
Constant log ins 1/5
Be nice if I could just use it instead of having to log in every time I use it or click on something
App will not me log in 1/5
By gonowand doit
The app was working fine a couple months ago but not lately. It would not open so I deleted and downloaded again. The app opened but gave error message when I went to log in.
By scootvsthe word
I can’t access the app since the update
Barely works 2/5
By melle mel 77
Half of the time, the app won’t work. I have to flirted close the app and reopen. When it finally opens and I click on the coupons section, I get a “Please try again” message. Every.time. App doesn’t work it the store when I open it and have to go to the full site. Very aggravated with this app.
1. The App is horrible. It never loads promptly.
2. Clipping coupons is a hassle so to speak. You have to hit that little plus button. Ridiculous. Why can’t you just hit the coupon, you know like the Family Dollar app?
3. The amount of time it takes you to son back in bc the system signs you out is horrible.
4. Add a shopping list section. This would be convenient.
I have a Family Dollar and 2 Dollar Generals right by each other. I have been choosing the FD more often bc of the ease of finding, clipping and scanning in the use of their app. I can scan an item and see if it qualifies.
Dollar Generals not up to date on speed, efficiency, or ease of clipping or use of the app.
Coupon recognition 1/5
Why don’t the coupons work?????
I download all coupons.
I purchase the required amount (purchase 2 items to get x amount off) and your computer only recognizes that I made a single purchase and doesn’t recognize that I purchased two to get a different discount.
Stores only offer to return my goods for money back.
No I purchased two, and want correct discount for two, not one.
It alway freezes and I can never get it to download or open
DG digital coupon app will not work. 1/5
I signed up for DG digital coupons, but never got confirmation e-mail.
Won’t let me make an account. And won’t work how it should sometimes.
App never works 1/5
I have had this app on my phone for a while and it hardly ever loads the coupons that I clip. Ended up deleting it.
Doesn’t work 1/5
I’ve only been able to use it twice and they clerk had to do it for me. Since then it won’t even load so I can’t use it. Worthless.
Please fix app 1/5
When you login it says please try again later. I cannot get my coupons. Thank you
Horrible app 1/5
By D L Lee
Ask for a password reset and you never get a response in your email. Whenever they update, it messes up your password. Seems like they don’t want you to use the app, it’s that bad. Complaints go ignored. Like the store, but really hate the app.
I can’t even create an account because every time I try to make a password it either say “enter a valid password” or doesn’t meet “password criteria.” I have tried several different passwords and none are approved. It would probably be useful to include what that “criteria” for pw is because I sure can’t figure it out and gave up. Not very user friendly.. 👎🏻👎🏻👎🏻
This app runs so slow, half the time I try to check for coupons it says “please try again later.” Other times, the coupons I have saved don’t even go through on a transaction. The deals aren’t even worth the trouble anyways, I’d suggest just to not even bother with this app and pay full price for your stuff, because that’s what you’ll end up doing in the long-run.
No price scanner 2/5
Okay so I know that the store employees are always busy so I downloaded the app in hopes that it would have a price scanner but it didn’t this would have been a great feature
App not loading 1/5
The app will not load after the new update was done on December 22 2018. Wondering if a new update will be done to fix the bug issue.
App not working 1/5
By DG customer
I can’t even get the app to open. I haven’t used the app since before the update and now it doesn’t even work for me. I like Dollar General But your app is not all that good. It seems to be slow and sometimes I just give up trying to add coupons, and of course now I’m not even able to add coupons as it’s not working for me. I guess I’ll delete app and try to add it again and see what happens.
And now I’m trying to send this review and it makes me put a nickname in and whatever I put in is taken. Why does it matter if a thousand people have the same nickname? I’m not using it to create an account. I’m writing a review. Crazy.
Unable to load any coupons 1/5
I have uninstalled and redownloaded this app three times. I’m still unable to load any coupons all. We used these coupons regularly and it is an incredible hassle to have to use a computer to add coupons and not be able to check what’s added in store.
Cannot login 1/5
I have been to online
I’ve tried calling customer service
I’ve tried sending emails
Does not send email to reset password
Doesn’t work 1/5
Would be a great app if it worked. It always just sits in the welcome screen and never goes any further
Hard to get to work properly 1/5
When you try to go into digital coupons on the app, I always get a message to try later. This is very aggravating. I’ve deleted the app and reinstalled but it keeps giving me the same message. Im thinking about deleting the app and not installing again. My daughter-in-law doesn’t have this problem, and we even have the same IPhone.
What kind of developer trick is this??? 1/5
By Bonito apps
If you allow the badge icons to appear on the icon of this app on your phone, there is ALWAYS a small red circle with a number in it. You go into the app, you press on the megaphone symbol where your messages are, and there’s nothing waiting for you and says there’s nothing waiting for you. Then you think hmm, maybe it wants something else from me but is too stupid to tell me what it is. So you click on all the features like weekly ad, etc., thinking that is what they wanted you to do and will get rid of the badge icon. BUT NO, STILL THERE. No matter how many times you load this app, it says you have a message waiting. I think they’re just bullcrapping everybody because they want to grab your attention to open thd app by having a badge icon notification even though there’s nothing there. What kind of losers decided this was the way to develop an app that already has unbelievably serious issues with retaining customers just based on this app alone, if the overwhelming one/star reviews are any indication of this? Consequently, I went to my settings, notifications, opened up this app’s notification settings, and permanently turned OFF this app’s privileges to send me badge app icons. While I was there, I decided to turn off ALL notifications until they get their act together and improve the app, it’s functionality, the badge app icon issue, and their policy on how store employees handle the mistakes that these apps make in the first place. And I’m not holding my breath on that.
Coupons don’t download 2/5
By computer fail
I check the coupons on the ad I want to use but won’t down load. Tried to do survey on line and keeps showing me in Spanish so I can’t express my shopping experience. Very disappointed bc I can’t use the coupons and feel like a failure bc I have called the toll free Number and no response
Create a shopping list 3/5
Once browsing through your ads it would be great to be able to create a shopping list.
Never opens takes forever to load if it ever loads.
Undo coupons 4/5
Is there anyway we can get an undo button to take coupons off our coupons list in case we accidentally add more than one of the same product
Need to be able to search online and in store 1/5
Need search option
Check out family dollar instead 1/5
This app used to be very helpful and I used it daily. For the last several months the app hasn’t worked. I’ve been on the phone with the company and nothing has been fixed. Deleted the app, re-downloaded it, tried online instead of the app and created a new account and for whatever reason there are no coupons available for me to clip. I shopped at DG daily and since the app coupons haven’t worked if stopped shopping here. Family dollar app works great and has better deals. Don’t waste your time on this app. It’s useless when the coupons don’t load/show/work.
By Beauty's owner.
So far I’m hearing that Family Dollar is better. I would be able to know if I could actually sign up for the app. Every time I click the register button it says to enter a valid password.
Please add a price scanner! 3/5
By Momma K DeLacey
I love to shop at the Dollar General & I love this app, however, I would like to make a suggestion. Please add a price scanner to this app. The Family Dollar app has the option to scan items in the store. The scanner also implies whether or not an item qualifies for their digital coupons, etc. I would spend much more time & money at Dollar General if you could make this one improvement on the app. I know a lot of local people who coupon that have said the same thing. I would give a 5 star rating if the above were included in this app. I hope to see it in the near future.
App been down for months 1/5
By neca pie
Can’t login can’t create new account can’t change password nothing this app is tidy
I don’t understand how they can make this so difficult 1/5
I have tried to create an account several times. Each time it says unable to create account and gives no explanation why. Took me at least 15 times to create a “valid” password..:again no explanation as to what a valid password is. I give up. Deleting.
Worst app ever 1/5
This app is garbage!!!! Can’t sign in says my password is wrong!! So I click on forgot password, says it sent me an email to reset it. Have done that about 100 times and still never have got it or been able to reset my password. Worst app ever!!!! Don’t waste your time!!!!
Pretty bad!! 1/5
Can’t ever get the app to open!! Never!!
Worst app ever used 1/5
Wish u would get it together
Used to have to put zip code with every use
Now can’t even sign or even reset pass word
How can u create so many roadblocks to using what should be a simple app. To use??????
Can’t even use the app keeps giving error message
Terrible app piece of crap.
Pretty Useless 1/5
Clicked on a link in an email I received, which took me to where I could add coupons. Go to open the app on my phone and nothing. So glad I just wasted my time saving coupons!
By Bare E
My DG app is now frozen. Can’t use now. May delete and see if it will execute then.
Terrible app 1/5
Most of the time I can't get it to open up!!!
This app was far better 6 months ago than it is now and I've updated each and every time. What has happened?
Don’t work at all 1/5
I did NOTHING wrong both times I tried to get a account and both times said unable to creat account. Also it sent me two verification codes for the phone number. Right now it just seems like they want your information. Don’t get!!!
Can’t delete digital coupons if a better one is available. 1/5
By Sandy Pumpkin Pants
If you clip a coupon and a better one is available you can’t delete the one you clipped. Please change that!
Can't open 1/5
Updated and now can't get the app to open
Can’t sign in 1/5
Keep getting error message. Downloaded and redownloaded app and still doesn’t work
app update 1/5
haven’t been able to use the coupon app since the update with no way to sign in reset password or create a new account. That’s not an update
App stopped working 1/5
By ms crimson
The app completely stopped working. I can’t open it to clip coupons or use. Not sure what happened