Yesterday I didn’t get my deliveries recorded as if I didn’t work 1/5
Please make sure to pay me yesterday’s deliveries
Mileage deceit 3/5
Miles for trip, need to state from your current location
Love it! 5/5
I love this app the customer service is very helpful and it’s a great way to make some r tea cash! I give doordash a 👍
Before the change payment process, this company was cheating everyone, so NOW they are enjoying the money! FRAUD....
App out of control 1/5
By LAB BUILT
9 orders ran and 4 uploaded to the navigation with incorrect addresses with one VERY unhappy customer.
By First year dasher
This is more of a warning to dashers than a review. First customer I had tonight that canceled the order right after I gave them their food. Can’t get a hold of support or chat with anyone. 2nd time I’ve had an order canceled and door dash says they will pay you fully what you’re supposed to be paid and nothing. As long as everything is going smooth the app is descent but when you need help with something pretty much on your own. I’ll remember this customer and make sure to deny them every time from now on or if they change their name I’ll bring the food back to the merchant and explain to em why I’m doing what I’m doing and have them warn the next person who takes it
Dashing . Love / dislike 2/5
The pay sometimes is way to to low . 3.00 is not enough! I love dashing . But many many dashers
Are complaining of this . I’m in a rural area and drive a lot of miles for 3.00 -5.00 orders and that’s with promo pay . I go above and beyond for my customers. The other day Wendy’s left apples out of customers order . I drove back 5 miles for the 1.00 apples to appease the customer. I’m clean I’m on time . But if the app messes up like it did in 2018 and we were only getting text messages but had no way to accept the order . DD dinged me for that . Please we are in a pandemic. We are all risking our lives even more now . Can’t you pay is more ?
We have many things to pay for . Again 3.00 for 5 miles ???
Fix your app!!!!! 5/5
All deliveries ate saying am nit at the front door or im too far????!!!! When I clearly am and delivered! So frustrating
Door Dash 5/5
By Dashy Mc Flash
Call in 4/5
By St. Cloud Guy
Not sure how it is fair driver to be on their own and no call in support. I do both doordash and Uber and there is uber support when driver have issue with deliveries.
Unnecessary text 4/5
Unnecessary texts if all the infos are already available in the order
App is not iOS friendly. 1/5
Where do I start?
Protective gear 3/5
We need protective gear for working
Does the job, but lacking features 3/5
By Free yelp poet
I recently signed up to be a driver and I must say I’m disappointed in the lack of options regarding restaurant or customer behavior. I recently had a fight with a restaurant that insisted the order didn’t include a drink and they refused to give it to me and I showed up at the customer who repeated that a drink was ordered. I also had a customer claim a delivery was never received despite handing it to them. There is unfortunately no rating system for rating the customer or restaurant( there is an option to appeal a false claim by a customer however). I wish there was a way to rate a customer and restaurant for making false claims or lashing at their driver if day the order was late even though the restaurant didn’t prepare the food on time.
DoorDash: How thievery is in any dictionary 1/5
By we all h8 apples
What a horrid little app DoorDash is.
I’ve been a dasher since early last year, and waited good and long to actually chose to write an accurate review of these thieves, with a license to do whatever they deem fit FOR THEMSELVES, offering absolutely nothing to the people doing the actual work.
Their ratings page doesn’t work AT ALL, meaning the ratings THAT COUNT actually move DOWN as you slave away to earn a base pay of $1.99, and they will resend you orders you’ve already declined multiple times.
What a sham all this has been.
The fact that they’ve lost millions on court TWICE isn’t teaching them a damned thing.
I end my dashes 2-3 hours early, and refuse anything under $6.50.
After all, I AM A SUBCONTRACTOR AND IT IS SUPPOSED TO BE MY CHOICE WITHOUT FEAR OF BEING PENALIZED BY THEM DEACTIVATING ME.
They did that once. They LIED and said several customers complained that they didn’t receive their orders.
Well, it’s a good thing I keep Live Photo’s of every customer I deliver to holding their orders before swiping DELIVERED!!
They had no leg to stand on and I was reactivated.
Wouldn’t have mattered to me in the least because all they do is STEAL AND THERES ZERO DASHER SUPPORT!!
Please refrain from becoming a DoorDash delivery driver!!
Pros and cons 5/5
By Door Dash for life .
Pros . Own schedule, side money is nice . Always an adventure. Cons . Car expenses add up . Gps sometimes is off . Customers don’t add the apt Number . Some restaurants put customers over you even though you were there before them to pick up order. App crashes. Some customers don’t tip even with good service. Customers giving a bad rating for no reason . Customers blame you for anything wrong with food , or wait time .
Connection problems 2/5
I have issues receiving orders when they are sent to me. The app doesn’t open and gets stuck on the opening logo page often.
Thank You 5/5
Thank you doordash for everything you are doing to protect and help drivers during the Covid-19 crisis. I received my hand sanitizer and gloves!!...yayyy!. Thank you for giving us a way to help people during these times. Also, the app is superb!..even response time from technical team. Keep up the good work👍🏾
The worst 1/5
The WORST APP EVER
Love it but 3/5
Great at times. Sometimes app doesn’t recognize me in new area after it sent me there. And difficult to tell if busy once you’re in active dash. Need to work in app a bit. And u still average min wage plus gas and miles. So there should be more surcharges and options for ppl to add more if a tip after the dash. ESP for those that don’t tip when you drive 20 minutes back n forth. And if a vendor is delayed we get dinged. That should not happen. And twice a surcharge didn’t get paid.
Recommended application 5/5
App issues 3/5
There’s always something wrong with apps nowadays but a quarter of the orders nobody’s tipping... I had a ping for 15 miles for 4 dollars I have to refuse a lot of those and my rating is sh**... With these trying times you think people would do a little more... The last one is the app crashes randomly of it glitches and then tells me I missed orders umm they never popped up...
Support needs fixing 1/5
There is no support when you need it, if an order needs to be cancelled due to no fault of yours there’s no way to effectively do it on the app without contacting support and good luck getting a hold of them.
Slow transition to navigation 4/5
Slow transition from app to navigation
Shady customers and no way to rate them 2/5
Encountered a customer who put the wrong address on the app once I reach at the specified address to deliver food, customer notified me an different address and there is no way for me to rate customer as well. Plus I got very low tip
Long wait times 1/5
Every restaurant I went to today I waited for 20-30 minutes each time. It’s suppose to be timed so wen I get to the restaurant it’s ready to go. I spent my whole day waiting at restaurants and not making deliveries
Fix the bugs 3/5
It freezes sometimes
Too Much Work Not Enough Pay 1/5
By gkshwvis w
App always wants to crash . DoorDash support is no help . Try Uber eats if you can . cause they treat their workers better
Peak pay 3/5
I have not dashed for a while since pa has been changed, picked it up again and it seems worse to me. Peak pay of $3 but base pay down to $3...
Draining battery 1/5
The latest version of the app is draining the battery very fast
Excellent drive! 5/5
Incredibly enjoyable, I like this job a lot!
Fix your app 1/5
Too many times the app has crashed, not let me accept a high paying order, has taken me to a restaurant where another dasher has already picked up the order my app says I’m assigned to, and don’t get me started on the banking. I’m almost never able to use fast pay because the app asks for an update on banking information nearly everyday. In addition, I shouldn’t see $2 for a 5mi order. That is ridiculous. Fix these things and I will consider changing my review.
NOT WORTH THE TIME 1/5
Downloaded the app, and could not get throught the steps since it did not let me pass the tutorial video. Chatted with the support for 30 mins and all they told me was to close the app and do it again as if i did not try to do it. Still not working, switching to post mates and uber eats!
App and technical issues 1/5
By read dasher
App stopped working and was unable to get a hold of technical support for 4 hours and missed peak day/ times lost my earnings for deliveries that just wasn’t this system
No bathrooms during this ltime 2/5
Some of the delivery payouts can be more depending on mileage. The tips are more than the payouts 👎🏽
By meedle weedle
I like it. But sometimes the app malfunctions.
Terrible orders still 1/5
DoorDash’s base pay is almost insulting to drivers. Orders of $3.50 or $2 is not what I expect to be receiving, especially now with the impact that the Coronavirus has on our line of work. Having to be extra cautious with much more to keep us clean and safe yet still getting $2 or $4 orders. Not even a decent pay of $6-$7 per order it’s always below!
Great Part time work 5/5
By Marvelous Fernando
I love using this app.
Yoel chacin 5/5
Amazin but the orders of 3 dollars and they should eliminate it with all this risk that there is to work for more than we the scripts we are responsible for the safety of us and our clients grscias
KEEPS SENDING ME BAD ORDERS 1/5
I’ve been to 3 restaurants with in the past 24 hours just for them to tell me the app is not
Working or it already been picked up
The seven sign 1/5
By 7 signs
Hacker is installing another device on the app putting the app on paused while dashing basically they picking and choose on order where it should go. Also stealing funds from drivers. The same hacker from 2013.
Not too shabby 5/5
Great opportunity to make some money 5/5
I enjoy driving for door dash, they are usually fair and help very quickly. Some drawbacks in the app are the inability to contact help while dashing but not on a delivery. I also don’t think it is fair that customers can rate us but we can’t rate them. There are some who are rude and others who never tip. They continuously order but never tip. Might be beneficial for other dashers to see what they can expect to have to deal with when accepting an order. Or if their rating gets low enough because they don’t tip maybe no one will accept their order and they can look at their rating and see why. Then they’ll have to get in their car and do it the traditional way, drive there themselves.
The times we live in are about convenience and Door dash, among other delivery services, gives you the bottom line up front. They show you what you will make when you accept that order. They also will stack orders on if multiple ones come and you are in the vicinity or delivering to the same general area of the customers. For example if I am at a restaurant waiting and another order is ready it will offer me a second or third order as well. I take all three at the same time and deliver in sequence. That allows the driver to make more in a shorter time span. Many other apps only allow one at a time. You start out driving only if you have either scheduled or if it is busy in your area. After some time you can dash anytime you want.
Another benefit I have done is traveling to check on my house in another state and being able to change my delivery location without having to re-register in that state. I was able to drive and deliver there and made a killing in 3 nights. I used to get bored and want to go do something, see a movie, go out to eat etc. Now if I’m bored I get in and drive and instead of spending money I’m making money! Or if you always grab lunch on the go that can cost 10-20 dollars right? So if you make 40-50 bucks daily driving for a few hours you are covering your usual spending cost and having it paid for with money on top. There are many scenarios that can exist if folks decide to do this. The app makes it fairly simple and the map options it has are apple maps, google maps or waze on my phone. You click “directions” on an order and it will provide guidance on the map you choose in the app settings. Be sure to check the address with the actual order. Sometimes it will automatically put an address that is not the same as the customer so be sure to check that. Hope this review provides a little insight into the world of dashing and food delivery. The help staff are usually very helpful and respectful when you call or text them.
I also wanted to mention one more thing. Some orders require you to order and pay in person. Most are prepaid where you walk in, grab and dash. You can pay with their credit card they provide or pay with your own and take a picture of the receipt and claim it through the app. The process requires claiming it at the end of the night by sending pictures of the receipts but they will pay you back and in doing so you can put it right back on your credit card and if it is a rewards card you get the points! I also get military discount so when I pay I can sometimes save the customer a few dollars which might result in a little more tip, might not. It at least feels good knowing I saved someone a few bucks and can be my good deed for the day
Can’t even log in 1/5
What a piece of crap. Don’t waste you’re time. Yet another giant corporation to underpay you for their convenience.
Saturday morning dashing 5/5
Very impressed with the flow of order on Saturday’s. Since I’m new to door dash and I don’t have many areas open when I’m ready to dash. It has been a change to what I’m used to. It’s different I like it. I hope I will get more dashing areas open soon to keep on dashing.
Thanks door dash.
By Nestor Jaimes
Well app was doing not so bad u til today app signe out for unknown reasons to me been trying to reset Pasword, and still can’t open app.
Minutes before that happen I schedule dashing time and then it crashed in me
Also come on , please customers must give tips