Orders are never correct 1/5
TL;DR: save your time and money and go through a drive through. If you are hungry enough to pay for the driver and tip and increased price and are ok waiting for the time for it to be delivered, then YOU SRE MUCH MORE LIKELY TO ACTUALLY EAT IF YOU DO NOT USE THIS SERVICE. See the full review below
I finally couldn’t take this garbage service anymore. And for the record it’s not just door dash it’s all of these services. These are garbage. They overcharge like crazy offering in exchange convenience. Well it’s not very convenient when your order is jacked up and it’s legit effed every single time. The drivers are awful. The restaurants are poor quality and selection. And the door dash customer service is below average on a very good day. They’re escalation team will pin the blame on the restaurant. The restaurant will pin the blame on door dash. And you won’t get any results. Bags will be missing. Bags are tore open by drivers and food touched. Save your money and your time and satisfy your hunger. Just drive down to the drive through. Trust me.
Cannot order 1/5
It asked me to verify my card and when I scanned it, it scanned the wrong number for sum reason
I don’t know if it’s the app or the restaurant itself but every time I order from doordash I ALWAYS have an issue. First I get orders wrong. Second, I get missing items I see the size of the bag and already know something is missing. I never have an issue with Uber eats so I’m not using this app anymore.
It’s at the very least convenient, I have no complaints though I do prefer to go out myself. God bless those who drive for this service though, they are good people to those who rely on delivery drivers to get their groceries and other orders!
HORRIBLE COSTUMER SERVICE ‼️‼️ 1/5
I ordered a meal, waited for AN HOUR just for the Dasher to call me and say “McDonald’s wait is too long so I’m going to cancel your order.” Excuse me? So with that, I contacted Costumer Service requesting a refund for my cancelled order that was NOT COMPLETED….. Costumer Service told me no. EXCUSE ME? My order was cancelled due to an IMPATIENT dasher and you all won’t give me back MY, key word MY, money???? My order was incomplete and you all won’t give me back my hard earned money????? Therefore, I will NOT recommend Door Dash to anyone anymore. I don’t know what’s happened in the span of a couple months but Dashers are complaining about being underpaid and now Costumer Service is REFUSING to return OUR hard earned money. Technically stealing from us. ‼️10/10 WILL NEVER USE DOORDASH AGAIN‼️
Half of the order was wrong! 1/5
By Mikey Fi
Half of the order was wrong or just straight missing very poor and will not use again. I would rate zero stars if there was one. Very disappointed
hiking up fees 3/5
i’ve been a loyal doordash user for as long as i can remember, but all of a sudden they’re
hiking up fees like crazy and gouging you out of your money. i would really hate to see my favorite food delivery service become overly money hungry like all these other apps. do better
Their fees are ridiculous, and that’s not even including the delivery fee. Grubhub is better.
Not working 1/5
When you pick a restaurant the screen remains blank and it is not my service I am on Wi-Fi
Can’t enter promo code 1/5
Can’t enter promo code. It never stops loading
Good app 5/5
By Ty Jewel
I can order the meals whenever there are either aren’t any food left or when I am running out of time by doing others things.
Great to get hot food at home!!
Fast convenient and fresh 5/5
First time I ordered it was delivered quickly and food was great
Door Dash exploits its drivers 1/5
Door dash exploits it’s delivery drivers. They are underpaid and DoorDash constantly takes advantage of them. Door dash allows the restaurants to advertise 20 minute deliveries, the drivers end up waiting for 20 minutes in the parking lot and the food arrives cold, Door Dash then takes back any gratuity paid to the driver if the customer complains when it is the fault of the restaurant and door dash; they should be held accountable. Don’t use this App, it takes advantage of people who just try to make a living anyway they can. Door Dash has no accountability, pride or honnor! It disgusts me.
Okay sometimes 3/5
This app is great if you want drivers keeping your food and doordash doing nothing about it. Most of the time orders get dropped several times so it takes way too long to arrive.
Stolen card 1/5
Ordered snacks from a dollar tree yesterday and today got a charge states away in San Francisco at another Dollar tree. Had to cancel my card after that. Then I tried to contact support but they literally didn’t help at all after I explained the new charge and just wanted to know how they would have got my card. They tried to take away my original charge and make it the new one that I explained was states away. Learn to protect people’s info
Only one complaint 4/5
My only complaint is that the dashers park in my driveway or block my driveway so I am unable to leave or pull in to my house.
After ordering a item for pickup you can’t change it to Drop off…. I 2/5
By Why tho ?
made a honest mistake… it’s should allow you to change to drop off after you ordered it for pickup
you won’t actually get your food 1/5
By whatever it isn
as someone that has spent money every single day on door dash i can say that half or more of the time you won’t get your food. better off sticking with uber eats if you ask me more consistent. worst app i have on my phone
Doordash is great when you’re unable to get to the store or a restaurant. The only issue I have is that the Dashers don’t communicate. They just dump your order and leave
where’s my money 4/5
I ordered food a couple times. No complaints about that. However, they started taking $10 a month for me without explanation. I deleted the app and canceled everything and it continued for 3 more months until I eventually had to get a new card.
delivery fees 4/5
By Ahmed Abdelhadi
The app is great tho the fees could be a bit less. I also am usually missing some items and or getting wrong items in my order so that could be improved but other than that its good
Still sends ads when opted out 1/5
This works fine, typical issues with this type of service but nothing terrible.
EXCEPT: there is a section in the app to choose if you want push notifications for deliveries and if you want push notifications for advertisements. I have all notifications turned off and I still receive notifications for ads constantly. Why have this as an option to turn off if you can’t actually turn it off?
This got so annoying I canceled my DoorDash subscription entirely. Fix your app please!
I love DoorDash,the price is good,the drivers are really nice and my food is nice and hot
Thank you 5/5
Thank you all for helping us get what we need without having to leave the house 🥰
Wasted my time 1/5
Sent me the wrong order on my lunch break and refused to compensate me for my lost time. Lunch break is over and no lunch. Thanks doordash. 👍
No iPad support 2/5
Can’t see the screen to review it
Always fast and friendly
For sure have a sort function 3/5
By Calvin Cambridge Trash
And that’s obvious. Good app otherwise. But how are users not able to sort by distance?
Just my opinion ❤️ 3/5
I don’t like the menu layout. Love everything else though
Won’t let edit the tip 3/5
This app is frustrating.. Every time i want to edit the tip its setup so it won’t possibly let you. the keypad that pops up covers the whole section when you choose “other” for tips.. please fix this ASAP!
Fastest Delivery Company 5/5
Fastest in Puerto Rico!
Pickup is terrible 1/5
I waited forever for my order and when I finally decided to ask what happened to my order they said they forgot my order
My last order have been horrible.
Very high priced.
Best Delivery App 5/5
My fav way to do take out and never had any issues.
Awful the worst company ever 1/5
By Scissors n blades
After being told my order had to be cancelled and a new one created (45 min after) I placed a new order with a different restaurant. Literally, 3 hours later after messaging the origins driver with no response. They assign another driver to tells me it’s not his problem and laughs like he’s high or something and doesn’t have the decency to bring the order to me and makes me go outside for it. Then the company says they resolved my problem. I will never ever use this service again. With Neanderthals like
That working for them
By yall be taxing too much
Y’all be taxingggg
Way better service than Uber eats 5/5
By darlene raymundo
WAY BETTER SERVICE RHAN UBER EATS
Use when needed 2/5
Order is always wrong and never any assistance
By BFF D jgc
DoorDash is becoming so ghetto thy shouldn’t be able to just hire anyone
This will be deleted 1/5
By Talks all
I fully support the drivers. Doordash is a terrible platform. If you have issues they have a cap of what you can be reimbursed even when it’s their fault. Straight stealing money from customers.
GREEDY DoorDash reported my review and had it removed 1/5
I am done with being abused by this company. My remedy for them over charging me is to order and then report missing items for refunds. Two eyes for an eye and four teeth for a tooth DoorDash.
Good for da hole boyz 5/5
Good for da hole boys
Poor management!! 1/5
By apples are everywhere!
Door dash must be the richest company in the world that they employ just any John Rick or Steve to get your food . I keep having orders not delivered or people who don’t speak any English . Orders come super late and even they drive around lost for over 45 min. Food gets soggy or cold after a while ! I don’t even get a solution except maybe a refund . They need to fix who they hire ! Food should be delivered promptly and within a good time . Not having the delivery times change constant cause there lost !!! I’ve been a customer for a few years ! Still not getting a solution
They Got Too Greedy 1/5
They now charge you $2 extra or else they delay your order for an hour. They don’t even place the order. They just make you wait because they are greedy and want your money. I’m canceling. Don’t fall for this trash
Worst Service Ever 1/5
I am completely done with this service. The app is ok, but the customer service and dasher Services’s remains the worst in the industry. They used to be very reliable. Now we have issues with every single order. It’s never the restaurant it’s the people they hire.