This is my second time ordering from door Dash and never got my food
Poor customer service 1/5
I’m tired of waiting for my delivery just to have it canceled. It’s happened three times with DoorDash now. I’ll never use them again. I sit there and watch my dasher pick up my order, run all over the place then 10 minutes before I’m supposed to have my food the order is canceled. Never again!!!
I like it 3/5
I’ve been using DoorDash for a few years now and for some reason, people now keep stealing food and running. It’s kind of a bummer because I’ve complained and nothing is done. I like it but that needs to be fixed
Hate DoorDash 1/5
Not once gotten what we ordered.
Dashpash should have more uses and benefits
Slow and order is usually not right.
hold up 3/5
By darin wimblebaht
This app cool…
If I could give 10 stars I would 5/5
Because of quarantine this helped me so I didn’t have to leave my house
2 orders at the same time? 2/5
Why should I have to wait for another 30 minutes for a dasher to stop at another restaurant. It should be a little cheaper or at least take the service charge off if they do that
First time 5/5
I love this app
Horrible Service 1/5
First off I would like to say I ordered something and and it
Was cancelled an I never got my refund Second of all I ordered something off of DoorDash today and people kept canceling my order keep in mind my order was already 40 minutes late you guys need to do better. Uber Eats is better cause your order gets picked up on time and you get a refund if no one ends up picking it up. You guys screwed me over.
Store isn’t open 4/5
I just went all the way thru the order process and at the very end , after I submitted the payment info it told me I couldn’t process the order because the store was closed
Drivers chose the time. You don’t! 1/5
Look it’s pretty simple. One order at a time. This app makes you over pay for constantly cold food. Regardless of how many bad reviews and constant complaints about cold food there is no compensation only more cold food. I tried leaving a bigger tip. Maybe this would turn my order into a priority. It doesn’t. The driver gets my order then waits in a Wendy’s for his next order while my food gets cold. It happens constantly. This app is garbage. Use Ubereats. They don’t do this crap.
Carl’s Jr. 3/5
I don’t see the 10 piece chicken nugget meal
It’s nice 3/5
By Reefer Rich
It’s nice to have the option but sometimes that extra 10 ,15 bucks plus the tip thats expected just doesn’t make sense in this small town.
dashers dont deliver properly 2/5
By random user leaving review
dashers can never find my apartment despite my in-detail description of how to get to it and it has caused me to not receive so many orders. i always have to call customer service to get a refund and on top of that they take forever to deliver. and items are ALWAYS missing like sauce or utensils which is annoying especially since im tipping too.
Poor customer service 1/5
By al guz
Cold food never in time
Awesome service 5/5
Efficient and fast.
So far so good 5/5
Is my first week using, I had a problem today but the customer service was great and solve all my issues
Waiting and waiting and waiting 1/5
I waited for 2.5 hours for my food. It never came until I called and then it took another hour.
Terrible customer service 1/5
Wow, I don’t even know where to begin, way to many chances given. App doesn’t update in real time, false delivery times and constantly stuck at “in progress”. Fantastic waste of time. Save your self the time and download Uber eats
So expensive 3/5
It’s a great idea but so expensive
Terrible app 1/5
It’s doesn’t let you order like your in the restaurant. Why would you make this app and not let me order extra of a certain sauce. Or add something to my meal. Ex ( cheese cake factory truffle honey sauce... can’t order it ) teds cafe ( doesn’t let you put pico digio in burrito.. how can that not be an option
ok but 2/5
so i used this app a couple of times and dont get me wring it is a really convenient app but it is WAYY TO EXPENSIVE i spent like 60 dollars on 4 sandwiches and not to mention they got the order wring as well dont get be wring it is good but you just need to lower the price a bit thats all thanks
Done with door dash 1/5
They literally have the worst drivers and customer support! Today was the last straw. I kept getting messages that my delivery was picked up and on the way, only to have another message the order was waiting to be picked up. I messaged the driver to see why the discrepancy. I never got a straight answer so I wanted to cancel. An hour later food came and was ice cold (forget the missing items and obviously someone else’s order). Horrible customer support (only gave me partial refund for one item) and horrible delivery service. Deleted the app. Never again.
This is account
I've always used Uber Eats but lately I have not been pleased with them anymore and their ridiculous fees have been creepily increasing. So i started using this and I'm very impressed and am loving this so much. Will use this more often and am so great evil they are not trying to take advantage or increase the fees. Great job everyone!!
No special orders. I really wish you can add a comment 4/5
I wish you can add comments for specific orders like putting the dressing on the side.
Yummy ! 5/5
Hope it’s good !
Accessibility issues 3/5
Unfortunately the Home screen does not allow voiceove.
The people they hire are absolute idiots, rarely do I get my order on time, let alone the right one. I wouldn’t suggest this app to anyone just go get the food yourself and save yourself the headache.
Wallet friendly 5/5
I prefer DoorDash. It’s always 1/2 the price of Ubereats. Thank you guys. You’re doing great.
By Leyshla (Mighty Mouse)
They never let me down !! I love DoorDash!
Fees are too high. 2/5
Last time I use Door Dash. Fees are excessive and they raise the prices on the menu. Next time I’ll try Uber Eats.
DoorDash blows donkey peen 1/5
Worst service ever I hate DoorDash it’s just convenient😂
Works for me during this pandemic 4/5
I used this service often and today my account was hacked and I had a live view into someone ordering food halfway across the country from me. I immediately contacted support and got a refund, but they just said to change my password. I told her they needed to fix security on their side, because their “two step authentication” clearly does not work, and these hackers can see my address and credit cards on file!
I also asked what happens to the people who ordered food from my account, I have a screenshot of their address, and they just said they don’t really report it. This app is not safe!
Can’t choose the location you are ordering from 3/5
By JS-Huffman TX
We’ve had very few issues with orders, but we have had issues with not being able to order from a specific location of a restaurant chain (as Grubhub allows you to see the address of the restaurant you are ordering from). Our home is near a lake, and you have to drive around the lake to get there. Several of our orders have come from a chain restaurant twice as far as the nearest one, in some cases the driver had to drive right past a closer restaurant on the way to deliver our food.
By Shonté M.
Too expensive to use this app!!!
Love it but hate it 3/5
Prices are toooooooo high
By z no do go so go no B
So easy to use 5/5
Currently in Florida and decided to use for a quiet night in and this was perfect
Convenient, Convenient, and did I mention Convenient!!!
Lower cost a little to be able to tip better. And food comes too cold from some places
Gets hacked every month 1/5
Use privacy or some other credit card generator. There is a near 100% chance your credit card will get stolen when using this app because they can't figure out how to hire security engineers
Be careful here! 1/5
By ...be careful ..
I bought something and I have to wait three days at least to get my money back knowing I will have to wait to get my food and I need my money
By paying dash is dumb
We have to pay to use door dash plus then are expected to tip the drivers? Soooo who is getting all my money
No charge backs 1/5
You have to agree to expensive arbitration to get money back on erroneous charges.
First time user 1/5
Tried this for the first time ever and it wouldn’t allow me to use the JustDashIt promo code to save 5.00. Thanks a lot