Just use Uber eats 1/5
So many people steal your order on this it’s wild
They will not refund you if they make a mistake! 1/5
They misdelivered my order and refused to refund me.
doordash is very inconsiderate 1/5
i order some food and my order was canceled but doordash took money and when speaking with agent the agent said your money will be returned in the 3 days but what about me try to feed my child now and they basic apology but didn’t do nothing and my hands was tied because they took all money i feel this was so unfair to my child and very inconsiderate they never solved my problem and need to fix their system
Not able 2 order groceries anymore 1/5
Idk what’s going on and I held out for the update but I’m no longer able 2 order groceries… after 2 years of paying for the dash pass I’m finally making the decision 2 switch 2 Instacart.
App is working vvvveeeeerrrrrrrryyyyyyyyyy 1/5
App Deleted 1/5
If you ever had a poor experience with DoorDash, do not order from out of town. If there is an issue, it your fault for ordering out of your normal order location. Called customer service to try to help and they told me their was no way to help nor place my order. I was just hungry and trying to get some food…
Thanks for providing a good service while I’m drunk lol
Extremely poor customer service 1/5
Today is 2 times that door dash assigns a driver to deliver my order for food and no one ever shows up to pick up the order. The first time I called and they said they reassigned a different driver. That driver never shows up. I called customer service and this is after 3 hours of me placing my order. They had the audacity to ask if I still wanted me order… No!! The lady was still trying to get me to get my order delivered after 3 hours. I called the restaurant and the confirmed that it was still there. So after almost 4 hours I was able to get a refund. Just over all poor delivery service.
One wacky hack, good for use when kickin a hacky sack. 3/5
By wiggly wap willy woo
Plenty of harrowing visions, so much malnutrition despite the calorie ingestion.
Decent app 2/5
Decent app but they didn’t fix a big mistake on an order. Tried to send me 5 dollars for a 35 dollar order that wasn’t correct at all. Didn’t even want money back. Just wanted my order. Oh well.
Money waste the tax money is way to high 1/5
They CAN take your money 2/5
If you don’t contact support within 48 hours of an order, they won’t give you your money back. Their support sound very nice with a bunch of automated responses that make you feel like it’s your fault they’re taking your money, but come on. You took the money from me, the restaurant didn’t make the order, you have the money.
Use Uber eats because this company is a complete joke, Doordash is absolutely terrible! 1/5
They constantly lie about delivering food they haven’t, their communication with customers is horrible and they take zero responsibility for the actions of their drivers. Avoid them at all costs. Use Uber eats because Atleast they’re accountable for their mistakes.
By customer 109
Pickup only from one restaurant 1/5
In some areas the app is working fine. But from where I stay, it only shows one open and some closed. And only pickup.
Screwed up order 2/5
By hungry in TN
I placed an order and they changed the time to the next day. I tried to get it delivered or cancelled and they hung up on me. Restaurant said to take it up with my bank and they hung up because they we closing. So I’m out over $30.
I’m giving them one more chance and will let you know.
Giant eagle 1/5
By giant eagle order
I waited two hours for my order to process then be canceled.
DoorDash underpays dashers. 1/5
By Rusty 12356
They treat the workers wrong. If someone give good service I should be able to tip more afterwards. I tried this and the customer support told me that I should carry money on me to cash tip the dashers. Why is it my responsibility to carry cash? This should be a feature of the app. If someone gives great service you should be able to tip them more. Dashers don’t make enough from DoorDash.
The worst app ever 1/5
By Joizze's mom
The one star is not because the service of the app deserves one star but because this is the lowest one I can select.
My account got deactivated 4 times when I tried to place an order within 2 days!!!
Every time I asked their help, they said your account will be reactivated in 2 hours.
I keep telling them it’s not only the reactivation thing, but they should fix the system error. But their answer is always the same. “We will escalate the case and reactivate your account soon”
Excuse me? Didn’t I make it clear ?
Please help me solve the actual problem!!!
I am so angry about what happened these days with Doordash.
Anyone, please look into my reviews then decide if Doordash is the right app you should use….
By *Ms. Jackson*
App is pretty user friendly. Dashers I have to meet for alcohol always seem to have issues entering my ID due to connection issues. I don’t really care for the photos of Dashers used to promote tips. I do appreciate the reimbursement when orders are incorrect.
Site keeps crashing 3/5
Keep giving me network errors.
Network error 1/5
Constant Netwerk errors even when I have good Wi-Fi and cellular reception
Missing order 1/5
The worst customer service ever!!! Ordered dinner that worth $100 and waited an hour but nothing was delivered even though the driver put my order was delivered. When I reported the problem i was told that my report has been noted and someone was going to contact me but nobody did. I contacted the customer support and they said at first i was supposed to contact them right away when i told them what happened they said wat for an email and of course nothing so I contacted back and they told me that they can’t do anything about my last order and i was not going to get any kind of refund. I’ve been using the app for a few years never had any problem before this so very DISAPPOINTED not sure if i can order something else again knowing I’m not going to get any help if something like this happen again.
If they mess up the order it won't get fixed. 1/5
I was really excited about a shake that I ordered, but I got the wrong flavor. Normally at a restaurant that's not a huge deal, you just go back and let them know and then you get what you paid for. Here though, my $7 shake that was a completely different flavor (that wasn't nearly as good) got me a $2 refund. That doesn't even cover the delivery fee! So I thought that was ridiculous.
The best new era 5/5
When I’m at work and need to get some food I hit door dash quickly
App is garbage. Service is good. 1/5
Thanks for the 50% off promotions that I can’t use because it does not tell you a total amount that you need to spend. And when you check out it doesn’t tell you the over all price you’ll be paying. Pretty lame.
Easy and efficient 5/5
Ap easy to order dinner this way.
Help when I needed it most!!!!!! 5/5
By Miss Lenore
By mistake I ordered a meal to be delivered and sent it through. To then realize that the last time I ordered I sent food to a friend in the hospital in California and now my family’s food is on it’s way the California and we live in Georgia 🙀!! I had such great service and gave me a full credit and then I was able to reorder. Thank you sooo much if not it would have been a very expensive mistake.
DoorDash:Very convenient and fast 5/5
I love not having to worry about having food delivered when I’m not around, bringing it almost anywhere love it❤️
The worst food app 1/5
Use a different app because they will let drivers run off with your food with no explanation or make it really hard for you to get your money back for not receiving your food when they can clearly see in the photos and on the map that the driver didn’t deceiver the food. Not only that but restaurants can give you the wrong order or not even include items in your meal and they will not give you your money back. Total scam!!!
By 717 c3
Great app for if your hungry and lazy to go somewhere
stolen drinks = No refund 1/5
i deleted this app, it’s one thing to pay double the price but why can’t they refund drinks that aren’t delivered? no more door dash, weak service
I have been very pleased with the customer service!!!!
By Unnamed Gentelman
I ordered some food and it took a couple of hours to get here and forgot half of my things. Never get the app and never get the pass a huge waste of money.
Remove Multiple Orders Feature 2/5
Some time after coming out DoorDash added the feature for dashers to “complete other orders nearby”. Then after creating this problem where the customers food gets cold, DoorDash “solved the problem” by allowing the customer to pay extra for direct delivery. It’s ridiculous to ask the customer to pay extra to solve the problem you created. Numerous times I’ve gotten cold food regardless of how good the driver is. Sometimes the nearby customer won’t come to their door, or the “nearby order” isn’t nearby at all. If it wasn’t for the fact that I enjoy hot food, this wouldn’t be a problem, I can wait a little longer for my food, but it gets cold. Without this feature I would give DoorDash five stars as a customer, until then it’s two. I assume the multiple orders feature was only added to appease the dashers who weren’t being payed properly. But maybe instead of putting that onto the customer you just pay your dashers fairly.
Side note, I would also love if they could add a feature to see the car your dasher is driving, a color and make or something. I live in a city where the dashers have a hard time finding me, and I’d love to be able to pick out their car and wave them over.
Didn’t receive my food 1/5
My door dasher was Anna. It said on the app that she has arrived on the app for about 20 minutes straight. I never received my food and I couldn’t get ahold of door dash. Now I’m out $23 as a college student who thought I could trust them. My order says complete and I don’t have my food at all.
By jeff abcys
i love my food
Refusing to deliver food to families in need 1/5
Doordash has completely disabled all delivery services for food to the victims of hurricane Ian. Not only is this company denying people without transportation, it is putting families in danger.
So bad 1/5
Every single time i’ve ordered from here, my order has been cancelled so unprofessional
Fees hidden and too high 1/5
Fees are ridiculous. Also, the tip amount is set so it applies to the total before any discounts. I would never place an order without a discount because it’s a ripoff.
A lot of bugs 1/5
Layout and user experience is not the best. Can use some improvements
My last order from this location took extremely long . My fries were cold and very stiff and not edible my Mac and cheese came in the wrong size I order medium and received a small order .
Quite pricey and some of my dashers are lazy…
Very awesome 5/5
Popeyes is pretty good
Store address for delivery orders 3/5
It would be great if the app displayed the store’s address for delivery orders. That way we can more easily see if we are sending the order to the one down the street or the one across town.
Best Delivery service. 5/5
The worst thing in the world 1/5
By No Chick-fil-A
I can’t order Chick-fil-A
Only Because 3/5
I am only using this app because they are the only ones that have the restaurant I want. they are constantly leaving my order on my neighbors doorstep or canceling it completely. The one good thing I will say is during the times when they actually deliver it to my door or even my neighbors door it is usually the correct order. This is why I gave it 3 stars.
Annual Dash Passer 5/5
I’m an annual Dash passer and recommend Dash Pass over any other eats delivery service. They provide a variety of restaurants and stores. The annual fee is extremely reasonable compared to the savings throughout the year that I saved. dash pass also has excellent customer service.