The Worst Company 1/5
So many messed up orders and forgotten parts of meals. Did give me a refund for missing food once, but now what do I feed my kids that have been waiting an hour for dinner they were so excited about? The credit on my debit card?
NOT WORTH IT 1/5
Waited almost 2 hrs for my meal .! Then the driver ask me if I still want it ?! Well duh I got charged for it . I wrote to customer service and they were absolutely no help .!! Don’t even bother .!!
Dishonest tipping policy 2/5
My review 3/5
Just started using the app. Work weird hours and I kind of need it. No opinion so far.
They charge too much
Love it! 5/5
Very fast! Great service. App is great so far
Amazing service 5/5
By Kevo Janders
I order everyday! It’s amazing
So far so good 3/5
Better than uber eats
First Timer 2/5
Order was cold and food was disgusting. I did not receive food when I was supposed to it was just bad.
Unhappy customer!! Dee 1/5
By Dee Is 20
Hello!! I DOIDNT WANT THE TIP TO COME OFF OF MY CREDIT CARD!! I WANTED TO PAY IN CASH! I WILL PAY HIM MYSELF! THIS IS MY FIRST AND LAST ORDER HERE!! VERY UPSET FIRST TIME CUSTOMER!! I WOULD LIKE TO BE REIMBURSED FOR MY TIP MONEY TODAY AND NOW PLEASE AND THANK YOU!!GOD BLESS. MY FIRST AND LAST ORDER AT DOOR DASH! THATS TERRIBLE BUSINESS !! How can you take why I didn’t give myself. It’s not required!! That’s fraudulent !!
1 star 1/5
If you have too many orders that get delivered incorrectly, Door Dash does nothing for their customers.
I dont like the add-on price compared to actual restaurant's price. And doordash still get a % off of the owner of the restaurants profit.
Every halal restaurant on my finger tips . Excellent services👍
Service fee, delivery fee, and Tip. 3/5
Good service but.... So the service fee says “it helps keep Dash running”. The Tip goes to the Dasher, I get that part. So who does the delivery fee go to? Why all the different fees?
Impressive Blessings 5/5
I’m so blessed and impressed with DoorDash. My orders have been made and delivered very prompt and professionally. Keep up the awesome work.
Tried them all 5/5
Tried all food delivery and this is by far the best.
Foods Great BUUT 1/5
Three for three food orders have been great just as expected, however, twice now the food was cold. I tracked this last driver and discovered that after he picked up our food he went to a second restaurant further away from our home and waited at that restaurant for a pickup several times longer then it would have taken to drop off our meal and go back to the other restaurant. I called and texted him and he admitted the extra stop. Then his tracking went dead, he got caught.
The service fees are way too high at 11% of the food price. Given the poor delivery and comparison with the competitors costs, these Door Dash fees are beyond the pail.
I don’t like to have to keep tabs on my driver especially if keeping track of him doesn’t correct the service or improve its quality.
My rating is failure, I don’t anticipate using them again.
New User 5/5
I have just placed my second order and could not be more pleased! Jason in PCB is awesome! Definitely recommended.
Delivery estimate far from accurate 3/5
My first delivery said 10-15 minutes. It ended up being over an hour before I got my food and it was cold at arrival. This is my second use of the app. Hope it's better then the first.
HORRIBLE EXPERIENCES!! 1/5
I ordered from doordash three times in one day only to have my order cancelled on me all three times. The first time was because the restaurant is closed, which is understandable. But the second two times, I was told that the restaurant could not fulfill my order. Why would you have something on the menu in your app that I could not order?
Waste of time 1/5
This app Would not allow me to add any promo codes as a first time user. Made me remove all codes and pay full price plus delivery charges. Would never recommend to anyone. Very disappointed.
First time 5/5
No review yet this is my first time
Moms best friend 5/5
By MJ broomstick
Life changing. I have a 1 year old and work an hour from home. 90% of the time I shop and cook but sometimes I just can’t and the idea of loading up the car to drive the five minutes to unload for 3 minutes and then load BACK UP to go home is too much. I can order a salad and soup when the house is empty and just deal with shopping the next day. Now I can’t spend time WITH my kid instead of time shuttling my kid when it comes to dinner.
Horrible wait times 2/5
Wait time are always 30minutes or more and most of the time the estimated wait times aren’t always accurate. I had to wait 1hr for my food last time and still didn’t end up getting it because of a miscommunication with my dasher.
Delivery But Slow AF 2/5
Maybe it is my location, McMinnville is small and we just got the service here, but each order takes almost 2 hours to arrive to my home. The food isn’t what takes so long. It comes usually fairly warm or cool but it takes the drivers that long to get to the restaurant.
I have also had the wrong order accepted by a driver and I had to go down to the restaurant myself to get it fixed. The driver didn’t bother to verify the restaurant had it right.
So, for a place with nearly no delivery options, it is what I have to work with. Compared to other services in other cities... nothing to brag about.
Love having the service but... 4/5
The accuracy of menus is a problem. Most local restaurants breaks have half of the menu listed.
Don’t waste your time 1/5
30 minutes going through order process and says restaurant is closed. Restaurant does not close for another 3 hours.
App abuses notifications 1/5
No, DoorDash, it is not ok to send me random notifications that contain no info and simply drive me into your app. I turned on notifications for ORDERS. That’s it. Now they are off forever. And any more issues I’ll delete DoorDash forever. You don’t abuse notifications. Period.
Done with DoorDash 1/5
The drivers are f****** idiots!! Do they not know how to work a gps??!! I’m so done with doordash , they bring my food sooo late or sometimes not at all because they can’t follow simple instructions or work a gps. Don’t even bother with doordash, not worth it.
Customer service won’t reply 1/5
Had several issues with an order, emailed customer support 2 weeks ago still no reply.
By Shy Kid
App works great 4/5
I had an error message when registering the app with google login. I thought I would have to try again but when I tapped on the app it logged me in fine with google. If not for that it would be 4 stars.
Fast Service 5/5
By Pursey Cole
It’s great to have this service available; I’m very busy and it shaves time off my schedule...
Good App, But ... 4/5
I would prefer to tip in cash, not be required to enter it electronically.
Too expensive/ promos do not work 2/5
By Tinder prince
Received a notification saying $0 delivery fee today only $10 minimum. Still tried to charge me $4.99 for delivery. Called customer support and she said I have to spend 15 dollars and order from somewhere I’ve never ordered. Quit using this app month or two ago because by the time you pay delivery fee, taxes and fees, and a tip you are spending an extra 10-15 dollars. Grubhub is much cheaper and just as good.
Stolen food, cold food, incorrect items, worst customer service ever 1/5
After giving DoorDash repeated second chances, I'm done. More than half the time there has been an issue with the order, whether it be missing items, wrong items, cold food, late deliveries, etc. Last night, we ordered Chinese, only to have the order cancelled well before the listed closing time; not an uncommon occurrence. Trying again, we ordered barbecue. Almost immediately after the order was picked up, we got a notification that the driver had arrived and couldn't find us. The in-app GPS map showed the driver moving down the main road at speed, not far from the restaurant. A few minutes later, I get a message saying the driver left the food at our doorstep. The map never showed him entering the neighborhood, and none of the myriad motion sensors and cameras in front of my house saw anyone come down our street. DoorDash is quick to issue refunds, but never takes any action against sloppy and dishonest restaurants or drivers. DoorDash doesn't even have a reachable customer service department; they're more than happy to call you when they want more money because their menu was wrong, but you can't call them when there's an issue. Judging by the response I got when I closed my account, they aren't sad to see me go, and frankly the feeling is mutual.
Dash pass not worth the money 1/5
Probably will unsubscribe.
DoorDash service itself is convenient but the markup and extra fees are just not really seeming to make it worth it
Very good 5/5
Showed me where the driver was at the food wasn’t cold and overall very great service definitely will try again ✅
Took my money 1/5
By lost all around
So, I’ve ordered before and this time my order was placed, the driver went and the restaurant didn’t have my order because they don’t do door dash-yet I have a receipt that shows order was placed. I’m not happy since both: no food and list money! There is no way to call Door Dash, only the driver. Driver very nice and apologetic, but what am I to do now??
Not the best company-
Finally!! Good food to your door. 5/5
The young people that deliver are great and the restaurants that participate are some of the ones we frequent anyway. It’s a great service if you didn’t get to the store or there’s nothing in the fridge.
No help with unauthorized and fraud on my acct 2/5
By come in 4 u
Charged for orders I did not make and got no resolve from them
Big Gravy Spill 2/5
I give 2 Stars because I’ve only used twice. First time a good experience second was a disaster. I didn’t know how to complain but I research when I can. Bag of Chinese food musta spilled in deliver’s auto because all liquids were spilled out in bag. Imagine Mongolian Beef without Gravy. What do you do with all that rice? Besides the fact some of your other liquids are spilled into one big mess and you have to open over the sink while cleaning the other dishes. #iwillgogetitnexttime.
YES !!! 5/5
Allows me to paint till Dinner arrives. Perfect for ordering on way home from work. Thank you
Free delivery not honored at total 2/5
Just placed first order was advertised free delivery then tacked on a delivery fee at check out! Crappy tactic If I weren’t not supposed to be walking I would have cancelled and picked up the order myself!!! Fooled once not again
Great app and Food 5/5
App design is great and intuitive, also tons of food options.
App errors are occurring over and over again 1/5
Ive been trying too set up my account but keep encountering errors over and fn()|ing over again. I’m really peeved at this point and can’t create my account. Also, your official website is not working and my apple product keeps giving me Error Code 502.(website not safe error code). So I’m unable to complain anywhere else than here. So, I am. I’m probably the few who complain about this particular problem, and I’ll probably be the last. But I’m still bothered by it and it’s causing me stress. I’ve been looking for a job, and wanted to try being a delivery driver. I don’t like delivering only pizzas, so I wanted a job where I could deliver all types of cuisine. Ave seen your commercials and thought it’d be a good idea, but so far it’s been a complete flop. Thank you if you’ve actually read my comment, but no thank you for the ongoing frustrations that come from using your app/website.
It’s fine... just fine 3/5
By JMG Design Lab
The app is pretty good, but the dashers are generally pretty incompetent. They never check orders before leaving the restaurant, often don’t come to the door, and are often late. For the exorbitant fees and menu item markups that we pay DoorDash, I expect better.
Wouldn’t give a star if I had choice 1/5
Ordered from here THREE times & three times you’re out. Worst experience ever every single time.
A mess 1/5
Avoid this app at all cost! You will literally have a problem with nearly every order! The apps name is DoorDash but do not be mistaken, the delivery drivers all take extremely unnecessarily long times. All of my drivers always show up in the same plaza as the place I’m ordering from & yet, everything still takes an hour plus to deliver. Never knew fast food would take an hour to deliver considering it is usually readily made in 5 minutes tops. Anytime you complain they’re just going to offer you the same meaningless $5 credit. They do not have any care about their customers nor their customer service.