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I haven’t even created an account yet and I’m already giving this app two stars. Before I downloaded it, I was reading through all the stores that are SUPPOSEDLY on the app, so that is why I downloaded it. However, some stores listed (such as Bath & Body Works, Sephora, Ulta etc) did NOT come up in stores I could like before signing in. Very disappointing.
Don’t order ANYTHING from Dote! 1/5
This app is absolutely terrible with customer service. MULTIPLE times I ordered clothing for special occasions, most recently I ordered a missguided shirt, the order was placed on March first and they let me wait until today (the seventeenth) to cancel the order! I am so beyond disappointed and dissatisfied as I am supposed to be going to a concert within the next week and now I have to find a new shirt.
Phone Racist 1/5
ALL types of phones should have this app. You are not coming up to your full potential when it comes to letting everyone have the app. Dote should be used for Android as well as Apple. Just because one phone is more popular, doesn’t mean that everyone uses the same phone. I think you should really consider putting this app on Android and not just Apple.
Very User-Friendly 5/5
It's a very simple and easy to use app all around. Each company that you buy from is different and it's set into each category of company. I feel like it's structured as a user-friendly app which is very helpful. Also, the process of checking out is just as easy. They give you the recommended time frame of when your items are to arrive even if there is no tracking number. I received my items exactly within the time frame with everything in perfect condition.
Love DOTE!! 5/5
By Reyna Z.
I recommend this app to any shopper out there! So good, so many sales, free shipping, coupons, and giveaways. I have ordered once and will order again.
Do not download 1/5
The top reviews are from Dote employees writing themselves, no one talks like that in a review. The app is terrible, the customer service is terrible, save yourself some time and just purchase from the store you’re interested in.
Account Issues 3/5
By Natalie P. N
Dote is a great app for all you fashion lovers. They have a great range of favorable stores. I use this app a lot for clothing ideas and I bought a couple things too! My only issue is that every time I delete Dote, when I try to log back in with my email, I never get my code immediately and I have to make an account request. I would enjoy the app more if I never had this problem again & it would be nicer if they had an option to just log back in.
Customer service 5/5
Literally the best customer service I have ever received. They replied instantly helping me with my issue and it’s an overall great app to shop with.
THE BEST 5/5
literally the best app everrrr! you earn coins evey time you shop and every day you get on! the coins all add up and you get coupons that you can use to shop with! 10/10
Stop deleting stores. 1/5
By Nobody Likes This
I wanted to buy something but my favorite store got removed or deleted? bring back Sephora!
By Ty Boo 💁
Did they take Victoria secret and pink off this app??
Absolutely terrible 1/5
Worst app ever, don’t waste you time here, just order from the original website. They would not respond to you and would cancel your orders and by the time you figure this out, the desired item is already sold out
long review, but honest 2/5
This is a completely HONEST review. First off, this app concept is on point. A mobile mall where you have the opportunity to get free shipping, deals, giveaways, etc.- awesome. HOWEVER the execution was absolutely terrible. I ordered from two stores and it took almost a month for my order to come whereas when i ordered previously from the specific store directly it took 6 days. Mostly the issue was the customer service inconsistency. I never received a shipping conformation( even though they argued I did)Their response emails were not helpful and poorly written, claiming that it could take up to six weeks for my package to ship. That is unacceptable considering I could order directly from the store itself. Not to mention the emails had misspelling all throughout which I am only mentioning because of how annoying it is in combo with the other issues. And lastly, they charge when the item ships- which is fine, however, meaning almost a month later I get this random charge from my bank account when(because it took so long to ship) I almost forgot about it. Will never order again
I LOVE IT SOOOO MUCHH!!!!!! Use code WIFCL 5/5
Use code WIFCL for 5$ off on your first purchase!!! Dote is such a good website to save money, and all my favorite stores are in one place. One thing- shipping does take longer because it has to go from the dote app to the actual retailer so I can take a week longer. Some stores like Zaful and BooHoo are from overseas so there shipping can take a month. It makes shopping fun!
I love this app! 5/5
The entire community is so kind and it makes shopping so convenient. you can put things from multiple places in your cart at the same time and order them all with one click!
Best App! Use code NT7T for $5 off 5/5
Use code NT7T for $$$ of and free shipping on the app DOTE. I love dote and do all my shopping through the app. I shop from all my regular stores and save so much money. Use the code NT7T for an even better deal.
I shop at pink, brandy melville, top shop, emma chamberlain’s store, pacsun, lululemon...
By Has a lot of bugfixes
I’ve ordered three things in this app and am outraged with the horrible customer service. They do not answer all your questions. Plus my first order was lost, my second one I received the wrong item and hopefully I receive the third.
They claim an item is a certain sale price and let you make your order then they email you saying that it’s actually a higher price and if you want it you have to pay that price. False advertisement. They even leave that supposedly wrong sale price on the site even after emailing you.
promo code and account issues 1/5
1. why is there not an option to log out?
2. why are all possible promo codes for your first purchase only?
3. i accidentally typed in a promo code, but later found another code way better. But there is no way to delete that code and you can’t apparently have more than one code at a time, so i even tried deleting the app completely but when i re-purchased it automatically put me back into my old account (which i don’t want, i want to make a new one). So, are you just supposed to be forced to stick with one account forever, without the option of deleting or logging out of it? This app is incredibly frustrating and not worth it, unless maybe you are a first time buyer.
I love it!! 5/5
This app is such a great way to quickly and easily buy things you want!!
Amazing but one problem 4/5
It’s really good but a started with a lot of store and now half of them are gone Nike, Zumiez, PINK, Sephora and those were the main store I ordered from on this app
I’m mad 3/5
They removed sprees I actually cared for and now that they are gone what’s the point 🙄
Good but stop removing stores 3/5
By Meghan Omg
I like this app, ive never had any issues with my orders. BUT they keep removing stores and without warning. PINK Vs, sephora, and H&M have all been taken off the app and it’s quite annoying. :(
I will never shop on Dote 1/5
The costumer service was terrible and the shipping took way longer than 12-15 days. I definitely would not recommend this to anyone.
This online mall is awesome there is tons of sales that aren’t available in stores. Most of all just for shopping I get perks like free shipping and 15% of or even 10$ off . Bottom line get it
Terrible customer service 1/5
By Reagan Haynes
I placed an order about a little over a month and half ago. I still have not received my package and I have contacted them multiple times and they still have not gotten back to me about my order. I highly recommend you don’t use this app to order products. You are better off just ordering from the products actual website it would be quicker more efficient and would provide better customer service.
Why was Lululemon and Athleta Removed? 3/5
why did they remove lululemon and athleta??? those are like the best stores and they got rid of them
Has some issues 2/5
I really enjoy this app and the fact that it can save me money using the coupons, however there are some serious issues with this app which is extremely frustrating. Several times I have purchased items using my coupon codes, however shortly after, my purchases is cancelled due to an item being out of stock. If items are out of stock they shouldn’t let you purchase them in the first place. They need to keep the app up to date as this has happened to me too many times and I’ve had to email dote multiple times to try and get my coupon back. Overall, this app needs some work.
Dote is the best app ever !!! 5/5
By Kaylan Beach
I love Dote so much ! It’s a free app that is fun for both online and offline shoppers . I used to hate online shopping , but thanks so Dote , it makes it easy and fun to shop ! The app is free to get and you can enter cool giveaways if you Don’t have that much money . I suggest you get Dote because it’s my FAVORITE app of ALL time . :)
What happened to the good stores like Ralph Lauren pink and Victoria secret ?
Stores are disappearing 2/5
Some stores that I loved on dote have been taken off and that is really upsetting for me because I liked the app and what it was doing and for me being able to to shop conveniently at all these stores. I’m extremely dissatisfied with the stores I personally loved, going away from the app. It’s upsetting enough for me to get rid of the app entirely!!
Goes with everything
Full of glitches & slow shipping 1/5
Placed an order and two days later got an email from Dote that the price of my order would increase more than $160, would I like to proceed with my order? Fix the bugs or honor the prices. Also lost my free shipping coupon that way. Sucky app and customer service.
I love this app 5/5
It’s an amazing app I love online shopping and it’s the perfect app for that
Bad customer service 1/5
Made an order with 10 items that were on sale. A couple days later I get an email saying the prices on these items went up and they won’t be at the original sale price. They refused to process my original order. Horrible customer service!!!!!!!
Why did you take justice off. I mean it is a kids store but still kids on iPads or phones like justice and were probably real mad.
great app 5/5
By Go razorbacks!!!
Not the best 2/5
I’ve been recently using this app, it has all stores you can expect and wish to shop from. It’s like an online mall only wayy to difficult and $$. By the fact this is also really shady app, I just ordered a brandy Melville hoodie 4 days ago with them which I totally regret ordering off from them!! I just ordered it on Dote for the free shipping coupon. Just yesterday Dote sent me a notification that my package was delivered at my front door also the UPS people said it was but I never received nothing and my address and info was all correct. I’ve ordered things off the actual brandy site and this has never happened. I created a support request but they take forever to respond and when they do they’re no help. I just want to put this out there for others to know. :/
i’m getting tired of this app. 2/5
i love the Dote app. most of the time. sometimes i order things and they come through! other times i order things and two days later they tell me it’s out of stock. after i already charged the card. a gift card. that i through away. Also when i’m saving things to my list, they disappear and show up weeks later. this happens all the time. i have a summer list, and i was going through it, and half the clothes i saved weren’t there. the next week they were back, along with clothes i FORGOT i saved because they hadn’t been there in a while. please fix this.
Not worth your time.. 1/5
At first I was impressed by the easy use of browsing multiple stores at once. However, there are too many issues with it, of which they do not put the customer first.
I have placed orders on the app 4 times over the past few months from various stores. Of these 4 orders, I only ended up receiving one. The other 3 were canceled for either being out of stock (why is it available for purchase then?) or a mislabeled price. Instead of honoring the price you paid, they contact you and ask if you want to pay a higher price in order to get the item or you can cancel it. This is upsetting as you have already paid for the transaction at an advertised price! Plus, if you used an coupons for the transactions they canceled (including credits), you do not get them back.
Overall, it is not worth your time. While it is fun to scroll through, they do not value their customers, maintain what is out of stock, or adhere to common decency with pricing. You are much better off ordering directly from the stores themselves.
Horrible order never came!! 1/5
This app seems like a great idea but trust me it’s not! I ordered 5 swimsuits from here 2 of which have come (it’s been 3 weeks) 1 of them said it was here but never arrived and after filing a claim and being on the phone with the company and many emails all they could tell me was there not responsible for missing packages and to take it up with usps. The worst app ever never ordering off here again maybe I’ll use it to browse but always order of the original seller!
too many glitches!! 3/5
too many gitches! please fix that
This app is a joke 1/5
I’m so over this app. First of all, you can’t stack coupons, which I thought was the whole point of the app. Second, if you use your coupons that you redeem with coins, any other promotion goes away. For example, I was trying to order something from colourpop, and the deal was “spend $30 or more and get free shipping”. I now have $50 worth of merchandise in my cart, but when I apply my $13 off coupon and go to checkout, it still charges me for shipping even though my order is STILL above $30!!!! Beyond frustrating, definitely uninstalling. Can’t believe I wasted so much time with this app.
Great shopping app for fashion lovers 5/5
I love this app because it makes shopping fun and easy. It’s so cool to browse through other user’s outfits and get inspiration. The polls are one of my favorite features of the app.
I love this app 5/5
I just ordered some clothes from Dote and just got them yesterday! The clothes fit and we affordable. I got a free shipping coupon so I didn't have to pay for it :)And the order came with free candy! I thought that was really nice. I will definitely be ordering from here again. You should definitely get this app!
I really like using the app but when I finally ordered something off of it, I couldn’t return it to the store. Very annoying😑
Amazing APP 5/5
it’s like a little store filled with all your favorite stores in one place it’s make it so much easier
I should have read the negative reviews first 1/5
By Unhappy customer 26
Update: 2 weeks later now, and still have not been refunded for this item they cancelled 20 mins after me ordering because it was actually “out of stock”. They said they put a hold for the full amount right when you create and order, now it’s been over 10 days and they still haven’t dropped this hold for an item they were capable of cancelling 20 minutes after I ordered. This is by far the worst company I’ve ever felt with. *I will update when/if I get my money back*
I was very excited to use this app, I love apps that promote referral credits and start you off with some credit. Well I placed my first order which consisted of a hoodie and a $3 panty I added on just cause it was cheap. They charge me for the full order and then email me 30 mins later saying they realized the hoodie is out of stock but they are still processing my order for the panty. I immediately emailed explaining my main order was for the hoodie, I wanted to stop my order and at least pick out a different hoodie that was in stock. It took 6 hours for them to respond to me in which they stated the order for the panty is already processed so there was nothing I could do about that, they were unwilling to give me another free shipping code to place an order for a different hoodie, AND the money they charged me for the hoodie would be refunded to my account in 4-10 business days! I’m upset I wasted my free shipping on a stupid panty that I never would have ordered just by itself, on top of now I could be waiting 2 weeks for my money back for the hoodie. I understand items go out of stock but there should be a much better system to handle it! On top of it all customer service isn’t very good, every response I got was from a different customer service agent so I felt like I had to keep explaining my story. Also they continued to not answer all the questions I was asking and for the most part just kept saying “we’re so sorry but there is nothing can do or offer you to try and fix this situation”. For sure one of the worst customer services I’ve dealt with. Besides all this I probably won’t be using this app again just because how expensive the shipping is whereas most of the retailers offer free shipping promos when you order from their site directly anyways. 🤷♀️