Best App for Live Betting 5/5
I have used this app for almost a year. I constantly delete fan duel and stick to this. Fan duel is extremely glitchy and not good with live betting. Draft kings updates quickly and gives you options even at the last minute. I have recommended this to all my friends and we win all week. Another big thing was the responsiveness from customer service. I got locked out and was back in within minutes thanks to the support team at Draft Kings I was back having fun with the boys again.
Going downhill 2/5
By use FanDuel
I used to like DraftKings and was my go to for putting in bets and playing slots. Even bought some stock in them. But recently it’s been one outage after another. Over the last couple weeks they’ve had 3 outages. First was you couldn’t place bets in general. Then their location tool wasn’t working so you couldn’t place bets because it couldn’t confirm you were in a legitimate state. Then most recently their odds on games weren’t updated so you couldn’t place bets that way. At this point looking at FanDuel to place bets. Their system is a lot more reliable. Probably selling my stock too as it’s been tanking.
Costumer service is really bad
I couldn’t make a deposit in my account and I want help from costumer service
I sent maybe 20 mails to them
But nobody help me
Slow Payoutd 1/5
I tried to cash out but was denied. After explaining through multiple emails (4 days) explaining to them that all of the money in my acct was from winnings & my deposit (0 bonuses were claimed) money was finally refunded with an email that said the withdrawal denial email was sent inadvertently. Also, site not very user friendly. Way better legal Sportsbook apps out there. Even their DFS is subpar & not keeping up with the times.
FanDuel is better 1/5
This app is way too glitchy and fails to give me the promotions I opt in to and when they promise insurance on bets I don’t get my money back. Use FanDuel instead. Much better
Just shows how much they care about you, I mean your money 😂 1/5
By We see no irregularities here
Hi, I’ve used this app ever since it came out. I’ve probably had over $250k in placed wagers on this site for sports betting. Now Live Dealer blackjack is legal in PA I figured I’d give it a go because of the promotion. Now I hit the “stand button” but the site gave me the “surrender” option. I had a 9 to the dealers 3. Why in the world would I surrender. I kindly asked customer support if they could help. And was told “on our records we see no irregularities” and pretty much told me I selected surrender. Now I say to myself ok maybe I did hit the wrong button.... next hand. Bam. Same thing. Now this is where the customer
Support thing gets fun. They tell me to fill out this BS investigation form. But ok, I’m only wagering $40 at this point so I couldn’t care less. But it’s the fact that I know many people out there can only afford to bet $1-$5 hands at a time. Also, if you can’t fix a simple bug and want your players
to fill out a form that they will contact you back in 48 hours after it’s reviewed, why run this business. And if they treated me, a long term Sportsbook user that’s wagered over half a mil like a piece of dust under their blackjack table, imagine what you have coming when their site messes up. Hope that helps.
Bad support, bug issues 2/5
Support is extremely poor, does not give any clear help or instructions. Would not recommend wasting your time with this app
Very good 5/5
By Tonyt Tran
Won too much I guess 2/5
Well it was fun for a minute but once you win too much it finds a to lock you out with error messages. House always wins.
Too many ticket errors 1/5
Looses your bet tickets and dosnt show your slips or a detailed receipt of your bets.
Tech issues are frustrating 1/5
There are way too many technical issues that prevent you from placing a bet. It’s like a phone that has trouble making calls.
Fun to play 5/5
This app makes it fine and easy to play
The best of the best! 5/5
Stay away !!!! 1/5
Opened an account. Made a deposit logged into account no problem. Hours later went to log in and it said incorrect account information. Did password reset got no email from them to reset no response tried over and over. They no phone support. So they have my deposit and I have no access. I am in process with PayPal to try and get money back. Stay Away!!!
Bad business 1/5
They have tech issues which led to me being shorted on about 7 different blackjack hands, so I had to create a support ticket for each hand. I was told that each issue would be addressed one by one. The first email I received addressed one hand and I was given my credits for that hand. The next email I got was an offer to be a vip which was basically an offer to get perks but only after spending more money with them. The rest of my issues went ignored. This was about a month ago. I’m deleting my account
Casino app 2/5
Do not try to win money on casino app. Blackjack game is rigged, might win $ first few hands after that it is all 12’s showing 10 guaranteed
Good but Slow 3/5
I found the app pretty easy to use and no issues with transactions (deposit and withdrawal). The main issue I found with the app is that it is slow, especially with in-game betting, making it very frustrating to use. You can easily bet, but has very slow processing and consistently logs out/suspends bets when game is in play. Unfortunately, for me this was too frustrating for me to continue to use the app.
Why can’t I wager on the LPGA?
Suspicious activity 1/5
The app asked me for my name address and social security number. NEVER GIVE YOUR SOCIAL SECURITY NUMBER OUT!
Support is non-existent 1/5
By Zatni Ila
App kept saying I wasn’t in NJ but I was. Reached out to support, no help. Not even a message/call ...
Better off going to other platforms
I won and it just erased my winning bet. 1/5
Make sure you have receipts for your bets if you use this fraudulent app. Made 3 bets on a game and when the game ended the only two that showed up were the ones I lost. My winning bet magically disappeared.
Live dealer 1/5
By dfjdtjk bby
Don’t bother using live casino the dealers rig the whole thing
A no brainer 5/5
Sites great, app is even better. Very easy and clean to use. Pay outs are quick
Claims It can not locate me in a valid state!! 1/5
Don’t waste your time with this app yet. I am 60 miles into NH and the app says it can’t locate me. Other apps have no issue locating me. Fix your locate parts of the app.☹️
Betting app where you can't place bets 1/5
This app has to be the worst app on my iPhone. It's unable to locate me to place a bet even though every other app that uses GPS works great, so I tried via computer and still unable to place a bet. They must spend all their money on advertising. I'll be withdrawing my money and moving to a competent betting provider.
Good overall 3/5
It is good. But it does not work in California
Horrible Sportsbook 1/5
I’ve been betting with this Sportsbook since it first opened up in Indiana. While all other sportsbooks have been getting better, Draftkings has gotten extremely worse.
The whole site was shut down completely all day Tuesday during game 1 of the World Series. (Which they had 2 promotions on the game... too bad nobody could actually do them)
I have 4 bets currently on player props that they have not processed and the game has been over for 2 hours now. So I’m still waiting on them to pay out the two I won.
The withdrawal method takes way too long. Other Sportsbooks withdraw your money within hours, whereas, Draftkings takes 3-5 days every time.
Draftkings has crappy promotions compared to everyone else.
I am just so shocked how bad Draftkings has gotten. They are going downhill fast.
Save your time and money and use fanduel. They are one of the best out there.
customer support service 1/5
By uncanny 41
I unfortunately do not have any feedback on the sports book app it’s self because I’ve not been able to enroll. My experience over the last few months has been solely with their customer service team. I have submitted my full social along with drivers license on two separate occasions using the link provided in an email response from customer support. Since that time I have emailed them using the same chain over the last six weeks with no response which is quite concerning considering the information provided. Stick with a smaller Sportsbook that cares a bit more about helping customers and resolving issues.
Should I? 2/5
Sports betting goes live in my state (TN) starting November 1st. After reading some of these reviews I’m already scared to even try any of these sports bet apps. Why all these problems with tech and customer service for a service where customers are trying to give their money? It’s 2020! CMON MAN! Looks like I’ll just keep driving the 2hrs to the nearest casino so I can give them my money. Thanks for all the reviews everyone.
Ya boy Kam is Surprised 5/5
I had some sort of issue in the app so i emailed the draftkings support. They got back to me quickly and generously gave me a free bet while they tried to fix the problem. Im not sure if that is customary or if it was a “thank you” from draftkings for pointing out the issue but either way.... free money is free money and they definitely did not have to do that. I appreciate you DraftKings! Thank you for 5 star customer service!
Win some, lose some 5/5
By Neon green 7402😉😍😘
Online betting has been the only normalcy I’ve had since this pandemic. Although I lose some, I win some as well.
It should be available IN ALL STATES
GARBAGE!!! RIGGED 1/5
This app is absolute trash. They NEVER give you any of the “bonus’s” that ur supposed to get for opting into any of their awful promotions. Their odds are the worst out of anywhere I’ve seen. Please play the blackjack and you will immediately see how many times they have a 10 or face card as their heads up card. I’ve tried to give it the benefit of the doubt for a bit and just think I was getting unlucky but try for yourself and you will see how “unlucky” you get. Oh, and the worst part is I’ve gone thru having my account randomly locked and getting it unlocked is the biggest hassle!!! Their customer service is the WORST!!! out of any gambling app. It would not surprise me if it comes out that they’ve been caught doing something shady and illegal. Just as an experiment to make sure I wasn’t overreacting and going crazy, I played the roulette, just red and black which is about 50% chance or better (highest odds of any table game) I played 100 times and it landed on my color MAYBE 6 times. I’m no odds statistics expert but something is wrong there.
Your app is trash 1/5
Download this app if you like slow loading glitchy interfaces. Download FanDuel Sportsbook if you want a Sportsbook that works
Battery drain issues 1/5
The app consumes a lot of battery. While app is launched, my phone battery drains more than 1% every minute
One problem 5/5
When I first made my bet $1.00 win $100.00 I did not know about cash out very misleading
DONT SIGN UP FOR $1 for $100 BET 1/5
By Steven K1995
Broken. Told several times to “contact customer service”. Pat M from customer service was the most disrespectful human being. Bet your money where you know the system actually functions
Can’t place a bet, bug issue? Idk. 1/5
First of all they asked for your last 4 SSN, which is a lil fishy but i still register.. I tried to bet on boxing but couldn’t because supposedly the app couldn’t locate where I was and perhaps I was in state where gambling is not legal, but I’m located in NYC, so it doesn’t make sense.. I deleted this app ASAP.
Good app - waiting on better update for iPad 4/5
App on the iPhone is good - works without issue. Better than some other competitor apps for login. Other competitor apps have a better experience on iPad though. Does not yet work in landscape mode in iPad, only in portrait. Will likely rate 5 stars when landscape mode on iPad is supported.
They will not let me have my money! 1/5
For two weeks I have been contacting customer service trying to get them to unlock my account, they Will not even send a simple message back! They asked me for my ID and a utility bill, which I submitted the very first day they asked me for it. I have reached out on multiple occasions sending messages and etcetera to try to get my account to be available. Can’t deposit, withdraw, bet or nothing. I use fan duel and PointsBet without any issue what so ever. Also, the withdrawal on fan duel is MUCH QUICKER. to heck with these people that will not even give me a COURTESY response! Garbage.
Update: developer responded saying they always respond as quickly as possible.... well, no they don’t. It took them almost two weeks and me messaging them 4 times a day. It was ridiculous. I’m cashing out and moving on to Bet Rivers, Fan Duel and PointsBet. Also, my account was hacked. So, they put another hold on my account. Strict identity checking policy but horrible net security. What a joke.
DRAFT KINGS WHERE KINGS DRAFT
Chicken Dinner 5/5
Save time gas an COVID free
Good app bad developer 4/5
I play more casino than betting and it was all good at first, but now I be losing money cause the game freezes in the middle of playing or it kicks you out with an Error but won’t give you your money back, I had problems resolved quickly the two times I contacted Customer service they even gave me my Dk dollars even though they didn’t had to because I was the one that didn’t understood the mission, and I truly appreciate it but please do something about the Bugs, I wanna keep playing but dont wanna keep losing money cause of an Error.
Better than a bookie 5/5
LOVE THIS! 5/5
Draftkings is the future of sports gambling contests and fantasy! Get involved today and have the edge over those still asleep!!
Best site 4/5
Besides it taking a little long to deposit, best gambling site their is!
What a great Casino it really is the best and makes the online casino great
Don’t trust this game! 1/5
When I first looked at this game I thought it was a regular game but further into trying to sign up they demand you put down your personal security which is a very red flag so please don’t trust this game.