Issue about Location 5/5
Do I have to live in New Jersey in order to bet
Try depositing money awhile ago been using the app to get bet odds ever since had to go to the casino
Very one sided (not for player) to make money stick with sport bets
Blackjack Robbery 1/5
Update: their lunch time players suite blackjack promotion. Played 22 hands, won 3, lost 19. I think that says enough.
Aces a Plenty 1/5
Stay away from Blackjack! Eventually something will be done to fix it but the amount of Aces the dealer gets is beyond ridiculous and most of them are blackjacks. They will give you the usual story about how they are regulated but clearly there is something concerning about this particular issue. We all know that odds are against us in a big way with online blackjack as these RNG’s are very much in houses favor but to have this on top of that I would say with so many other options out there steer clear of DK BJ. It’s brutally bad.
Technical Support is Terrible 1/5
The app. stopped working on both my Ipad and Iphone. After a few days of trying I finally reached their ‘Technical Support’. After some troubleshooting they told me that my devices were ‘jailbroken’. I told them that I had just received the newest updates from Apple which meant that there was no way my devices were jailbroken(even took them to the Applestore to confirm). They told me there was nothing they could do. Oh well, more money in my pocket. The website only works from my Macbook but most of the time I am away from it so my bets are very infrequent. Maybe that is not such a bad thing.....
This app is the best 5/5
Be Aware 1/5
Upon opening the app you’re asked immediately for your birthday and social security number just to create an account. Uhhh. No thanks. If this app or company gets hacked you’re screwed by giving them all of this info which really is beyond unnecessary. Delete.
Terrible app 1/5
Most unstable app on the net these days. Even though I have the most current version of both DK app and iPhone OS, this app crashes prob 3 times per day. I’ve emailed back and forth w customer support but they never have real answers.
Time to find a new betting app.
IF YOUR ON THE FENCE WITH DECIDING , READ THIS 2/5
the app is good in regards to design and navigating around to find your plays but the reason I give them 2 stars is a big one and that is the withdrawal time it takes to receive your money . It has been a week and I still haven’t received my full amount payout . If you can take our money from us in seconds you should be able to put it back in just the same amount of time . I deleted and tried another book .
False advertising 1/5
By Draftkings NO
Risk free bet entitles you to $0 principle on your “free bet” if you lose: very misleading. Also, deposit made with credit card is taken as a cash advance so additional $42 dollars in fees from your credit card provider. Again, very misleading.
App Issues 1/5
I downloaded it with the intention to sign up and use it but it took me on a loop of just my name, address, and SSN within its initial start-up. Deleted it with no plans on trying again.
The worst of everythin 1/5
From lines and odds to bet options if you want the biggest joke of a sportsbook out you found it. One of the only books where you cant “buy” spread points you can only choose from their limited “alternate spread” selection. Also good luck making any type of valuable player prop bet. They wont even have it available as a bet to even make.
Slow don’t bother 1/5
Customer service is no help. If you’re looking to bet Live games do not bother the app is so slow your bets and cash out won’t execute in time. Customer service won’t help you with anything.
iPad version needed 4/5
Please release this soon
Zero stars 1/5
Stole my money and the only recourse was to send them a certified check. Let me think, you stole my money and the way to get it back is to send you more of it... nah, I’ll eat my $200 and play it safe from there. FanDuel has been 20000% better experience.
This is why I go offshore 1/5
Tried to post a bunch of bets but couldn’t because they said they can’t locate me. Tried to reach customer service but couldn’t. I guess I can’t bet if I’m not in NJ or WV but they’re more than happy to take deposits whether you can bet or not. I use bookmaker or betonline and those have been pretty good to me for those of you looking to actually post a bet
Use WiFi 1/5
I got two error messages during blackjack hands that made me have to close out and go back in. The hands didn’t finish yet $300 disappeared from my account. I was told by customer service that the hands played out despite sending screenshot that it wasn’t finished.
Use data at your own risk. I had 4 bars in my screenshot with unlimited data and this still happened. Just closed my account after 5 years with one
Needs iPad Support! 4/5
Great app but don’t understand why a Sportsbook wouldn’t be iPad friendly
Very Glitchy - Suspicious of False Reviews 2/5
By Robert F......
This app is incredibly glitchy and takes so much time to use. Takes many tries to log in, constant errors when trying to click different links.
I really believe some of these reviews are falsified. The writing and promotion of bonuses in the reviews are extremely suspect.
Location services are horrible! 1/5
I live in NJ and if I'm not using WiFi the location services indicates I'm out of state. So frustrating!
Oh and a side note... The only options for getting your winnings... Either wait forever to get a check (3 weeks) or pay PayPal. Really need better options!
Landscape view 5/5
Any way to get the app in landscape view for IPad pros?
Needs iPad support 4/5
Good app. Needs iPad support.
Slow and crashes often 2/5
Coming from Australia, this app is bollocks. I’ve used a lot of apps in aus and not only do they offer so many more bets (player props, futures, etc) on us sports like nba and nhl- they also don’t take ages to load and crash every 5 minutes. This app crashes on me nearly every time I try to deposit and there is no quick deposit option as you have to sign into this and that every single time.... can’t we just use our fingerprint .... needs serious updating and more prop bets.... also should include horse/greyhounds
Never works 3/5
Every time I try to use the app shuts down!!! Awesome when it works but rarely ever does!!
The Best! 5/5
By 4git et
Love it. Easy to use and money to be made.
So great 😄
Don’t get this if you already have 1/5
If you try and sign up on the sports book app they will lock your regular account and require you jump through hoops to open your account again. These people are retarded.
Can’t place a wager 1/5
Why have nascar as an option if i cant place a bet? It’s the Daytona 500 and nothing loads
Do NOT Use! 1/5
Read the reviews and you’ll see that I am not the only person this has happened to either!
Locked me out of my account because I had too many “refer a friends”. (I shared my refer link on my Facebook, what did they expect!)... so because I had a larger number than usual (I only referred 4 people, but somehow that’s an usually large number)... I was told that all my refer a friends had to send/upload a picture of them holding their licenses so that they could verify the validity of the accounts. The people I referred have done this and so have I, and both them and I are still blocked out of our accounts (not able to access our money either) and customer service does not respond to any of our messages for over a week now. Honestly if they don’t unblock me within the next couple of days, I am seeking whatever legal recourse I have. I know from reviews that this has happened to several people, so maybe a class action lawsuit would be appropriate for this. Either way, they aren’t getting away with this. Nevertheless, I do NOT recommend this betting app. There are many others out there. Other betting apps/sites actually provide a phone number for you to call too... DraftKing does not. The Customer Support is horrible, even when you ask for a Team Lead, still no one will respond back to you! If you are looking for a better betting app, use FanDuel instead. FanDuel is far superior, has more betting options, better odds, and most importantly... their customer service responds. They also make good on any app issues (for example, during the football playoffs, their app crashed for about 15-20 minutes... the next day they gave everyone $25 site credit).. Use FanDuel. Whatever you do, DON’T use DraftKings!
Great app 5/5
Come to PA! 5/5
Bring your online betting app to PA!!
Useless and horrible customer service 1/5
Repeatedly tried to get an answer on when it will be active in West Virginia (you know, since other apps already are) and took 2 weeks before I finally got a form letter answer back that completely ignored that other apps were active already and they were “fighting hard” to get it legal and hope to be working in the “near future”. I’m just gonna go with the company that wasn’t asleep at the wheel and have a product ready well ahead of you.
DraftKings review 5/5
I really enjoy this app and hope you keep up the good work.
Not to happy 3/5
Crashes often. Slow. Sometimes it asks me for my password and sometimes face recognition pics up.
HORRIBLE ! Do not use 1/5
So I was suspended from Sportsbook due to “suspicious referrals” and I only referred 3 people !! They embarrassed me telling me by telling me what I was doing was illegal but in all reality I was just giving them business! Since I was locked out I went to fanduel and I have to say they are SO MUCH better! DO NOT USE THIS WEBSITE !!!
Horrible customer service. Will double charge you 1/5
I got double charged by this app and then had my bank reverse the charge. They then waited for me to win money and then locked my account. I have not been able to access my money and I’ve been trying forever to get in contact with someone and when I do they say I owe them money and they won’t explain why the same charge came up twice on my account. Just use FanDuel sportsbook their customer service is way better and they compromise with you.
Blackjack is rigged you will never win
Horrible customer service do not use this site there games are rigged and they don’t honor their own promotions and there customer service is nonexistent don’t bother contacting them they will not respond
Horrible ! 1/5
These people are nothing but thieves. Don’t waste your money honestly .
App itself is awful - full of glitches and super slow loading times 1/5
Sometimes the app works great, most of the time it runs super slow and glitches a lot. This is really frustrating when trying to make an in game bet.
Only works in New Jersey!
Money grab 1/5
Why do you allow people to deposit money to make bets& they’re not even in a state where they can bet in? now i have to wait 2 days or more to get my money back
Took my money but never deposited it 1/5
The app had no problem taking my $100 deposit but it never went to my account as it still shows a $0.00 balance! Also they claim to match up to $500 but that didn’t happen either. Don’t expect to deposit money and beg right away!
For someone like me who just wants to have action without breaking the bank, DraftKings is great. You can wager as little as one dollar on a sporting event or play games such as blackjack and roulette. Deposits are easy and I have had withdrawals posted to my account within three business days. The site offers you promotional wagers based on your history of playing. Really impressed with how the site is put together. Great job!
Awful Service Awful App 1/5
By Ray Triano
Used DraftKings for about 5-6 years now and then sports book was introduced. It took them 7 months to unlock my account, I missed betting on the whole NFL season. They wouldn’t accept my proof of identification (My Drivers License) or proof of address. They finally unlocked it a few days ago just to realize they wouldn’t accept my bank or card for payment.
No additional credit was offered for all of the BS they put me through and I refuse to use this garbage application.
FANDUEL has my FULL SUPPORT.
Get out while you can
Horrible customer service 1/5
Depositing money? Instantaneous no problem. Withdrawing money? It’s been 2 weeks since my withdrawal was processed and I still haven’t seen a penny and customer service will not give me an answer. Horrible service, I’ll be using fanduel now on.