Expect no support 1/5
I have contacted draft kings 5 times now with no help with a simple email change request. They don’t call you back even when you summit the request use and other app for your sports book.
Watch out for miscalculation on your bets 1/5
Few times on Bet on Golf, they have miscalculated on my winning ticket as loss. I had to contact customer service for 5 different times and still not resolved.
Support is an issue 3/5
By II ViLab II
The app and set up works just fine. The only problem I have is with the complete lack of communication from support when I have an issue. Friends of mine have also had the same problem. I’m going on a week plus without a response. Fanduel support is way better at getting back to customers. Customer service goes a long way...
DO NOT PLAY THE CASINO 1/5
By Angry dwarf696969696958
The casino in this app is clearly rigged. Do you research online to see the thousands of examples of players being ripped off. Stay away.
RIGGED blackjack 1/5
Do not play, they’ll tell you it’s regulated. Probably respond to this saying it’s regulated. It’s rigged. FD is better. It’s very bad here.
Place is trash , slowest payouts in the industry , by far the slowest not even close to the other books. Customer service is a complete mess no one has a clue on what’s going on it’s as if they hired a kindergartner to do customer service. All the casino games are rigged every single one of them , complete garbage. They offer bonuses because no one can win in their casino virtually impossible! Overall 1 Star out of 5 and that’s only because it need to be rated something!!
Horrible! Do not bet!! 1/5
This place is the absolute worse! Please go somewhere else to bet. Customer service is horrible at handling any issues that arise. It takes weeks to get things resolved and when they try to resolve it, they do it wrong! I’ve been trying to cash out my earrings for weeks and they gave me DraftKings dollars instead of real money. Not to mention, the promotions don’t even work!
By borgata girl
I love the speed of drafts king. It is superior to fan duel in many ways. Keep it going.
Fantastic App 5/5
By David Chicagooo
Love the new DK Sportsbook app that just went live in Illinois. Fantastic live betting for any sport. Great cashout function. App runs smooth
Terrible customer service 1/5
Don’t waste your time with this worthless app or company. If you god forbid experience any type of technical problem, promotion problem or any other errors - don’t expect any help from them. I’ve messaged them over 10 times for assistance on a problem and they have never responded and provide zero help. It’s all good if you’re app works until it doesn’t.
Good stuff 5/5
Finally a no nonsense sight, that has great offers and easy instructions.. I’ve played a lot of different sights and this is the best by far.. Thank you.. “ A sight isn’t how you win or lose, it’s your picks and decisions.. This sight makes it easier to put your wagers in and not have that stress..
Awesome apps easy to put my bet!!! Now I’m a gambler now thanks DraftKings!
5 star rating 5/5
By Doug skedd
Draft Kings offers the best incentives and keeps my interests high as a novice gambler. Thnx!!!
The website has some problems don’t use it 1/5
By candy 0645
Don’t use it
I bet and I won and the website says I lost
When I have the score 8-1.
Don’t trust it .
I will never use it again
And I have proof
I contact the customer services
And they don’t response .
They don’t even have a customer service Jim we to call.
By doab fr
Great for me
Wish app work in all 50 states 4/5
Wish I can bet anywhere in the USA!
Undependable app 1/5
By one star special
This is the place to bet if you don’t mind an app that freezes up constant problems missing games you want to bet on.No tech support or customer service.Problems that go on for four or more days and get a response looking into it here’s $10 dollars for missing your games.Go to FanDuel.I don’t know what happened to these guys.
Bad software and support 1/5
By Don't download this awful game
Locked out of my account for 72 hrs (still locked atm) no customer service they just took my money and I can’t get it back DO NOT DOWNLOAD DO NOT GET THIS APP OR GIVE ANY MONEY TO THESE PIRATES
Can’t ask for much better 5/5
Only small complaint would be to have the promos I’ve already used disappear so it would be a bit cleaner. Otherwise, it’s a great app with lots of opportunity to make some money.
Terrible Customer Support 1/5
I lost over $200 in promo value due to their app not working. I contacted the support and elevated the issue to a team lead. They simply gave me a $10 credit and never helped to resolve my issue. App is okay if they fix the glitches but awful support. The promos are a gimmick to get users.
Stolen money and customer service never responds 1/5
Took money out of my acct for no reason no bet made.... unable to get ahold of customer service no response over 10 days!
DraftKings ROCKS!!! Haven’t won a bet yet, BUT I have made 4$ each loss and a free 100 dollar parlay!!!!!
Best interface! 5/5
By Jay R. 2
Without a doubt the best gambling app interface on the market at this time.
One of the best 5/5
Drafts Kings is definitely one of the best online casinos
Best free time gambling 5/5
This is an amazing app
App needs cleaning 4/5
Overall a good experience for bettors. The app can be hit or miss at key betting moments.
So easy to win$$$ 5/5
This makes watching football so much more fun! I won hundred dollars on my first bet$$$
Parlay needs fixing 3/5
I love the app and have found success so far but I’m having some issues placing parlay bets on the same game. Every other sports book will allow a parlay on the over and the outcome as well as picking individual props for the same game but the app won’t let me do it. Furthermore I’ll have a parlay set up with a bet from dif games that would not in any way conflict and sometimes the system still shows an error and forces me to re login!! FIX PARALAYS PLEASE!!!!!
Draft kings 5/5
Very bad betting app. 1/5
By Draftkings is the worst
When you are trying to withdraw your money after winning bets, they hang on to your money for 3+ days. BetMGM is a much better app, they allow you to withdraw your winnings in as little as 6 hours.
Way better than foxsports bet
God tier loot 5/5
By no homo food
Land salty and I will literally give you everything I swear if you leave me for like DOOMS DOMAIN I’m gonna break. Also fix your one dollar thingy because I was trying to bet today and it wasn’t working not easy broski
Live sports only, don’t use throttled casino... assurance tested for user benefit 1/5
If I can steer anyone... my few hundo lost learning the engine was worth it. Don’t play the casino games. Only bet in live sports you have true odds in. This is not a place you will win money.. Deleting the app.. thanks for reminding me casino companies too can be the sleeziest businesses you can donate money to.
Love it 5/5
Love the bonus they give out every week
Shoutout to draft kings 5/5
Shoutout to draft kings
I played a 5 team parley n the site conveniently went down when I tried to cash out after the 4th win. I emailed em explaining the issue n they said “we’re working on the issue”
Unbelievable, bad business!!!!!
Now I’m only getting responses to my (legitimate) complaints that say...
“Your response has been updated”
Complete trash, DONT USE THIS SITE FOR YOUR SPORTS BETTING!!!!
Enjoy losing all your money ! 1/5
By Jaszy fizzle
Thank you New Jersey gambing commisssion for making this legal especially If you want to lose $20,50,100, or even more of your savings money or hard earn cash. Then you might as well give it to a homeless man or throw it in the trash. Draft kings has made millions within the past month because there company has rigged all the a lot machines and tables . They charge you extra fees when you want to use your own credit card, they don’t give you an free play even when you lose over $1,000. And don’t believe there bonus lies . This company needs be reviewed by state of New Jersey again instead of cheating there customers.
Bad customer service and tech issues 1/5
My first $20 deposit was magically taken away. It’s been 5 days and still no fix yet? Not today week 2 of the NFL and they are having server issues right before the 425 games. FanDuel is way better!
Communication Error 1/5
Missed placing multiple bets today. Couldn’t access what pending bets were placed. There has to be a better choice. Have to try MGM.
Outstanding app! Super easy to use and they basically give you money to gamble with.
No Bets In My Bets 3/5
I placed two bets today to give the app a try and when I go to see my bets there’s nothing in there. I even won a bet and the cash was deposited but still can’t see anything. Nothing in won bets or anything.
Constant communication errors
Zero customer service 1/5
By sell dkng stock now
The worst experience I ve ever had w internet interaction. I am a large user , and will be selling all of my DraftKings stock on Monday s opening.No potential customers should have to deal w zero customer service.Fan fuel just picked up a large 30 bets a week player .Your loss, 😵you obviously don’t care.Youll soon find out that customers need and want problems solved not some generic bull how you’re working hard to solve a problem when there never should have been one
After reading poor reviews decided to bet very small the first time to make sure issues were resolved. Sure glad I did! Made a $5 parlay bet with a payout of $33 and won. Now my winnings appear time gated, with my payout fluctuating daily from $16 to $18.25 but never the correct amount. A week later and still no money. What a joke.
There system changed a game I bet on, which caused the no win. The game they changed was for a completely different week!! I couldn’t even bet on that game if I tried. Again, thank gosh it was a $5 bet and not serious money. Please spend your money on a different app.
Fun app 5/5
I’ve won a gold amount so far looking forward to winning more tho haha!! So I’ll keep on betting!!
Sunday football 5/5
Had a problem logging in due to demand and DraftKings gave me a credit 👍🏻
Great App! Lots of promotions! 5/5
One of the best, if not THE best Sportsbook App! They literally gave free money out on their promotions, what else can you ask for?? DraftKings is going to dominate.
I’m all for something that gives me action at getting some money , covers all bets
Friends list and live updates 4/5
Great app, easy to use. My friends and I are constantly in a group chat talking about upcoming events. Not sure about laws but if you can add friends, see what they are looking at and have DM’s/ group chats, I wouldn’t have to screen shot what I am looking at. Also, it would be sweet to have a tracker on bets I’ve already placed, like for example, yokic to have a triple double and on the bet it shows where he is currently at so I don’t have to go back to ESPN app or something.
Other than that, thanks for taking all my money!