Useless app and customer service 1/5
The geolocation software is such garbage that it can show you are in a legal state and still deny you access if you live too close to a border. So they’re denying access to people they recognize are in the state.
Auto login is gone 2/5
Bring auto login back please!!!!
Incredible tool! 5/5
As an Independent Sports Analyst Draft Kings is an incredible tool to track game times, odds and stats. It helps me get my viewers the best up to the minute news for predictions and for keeping up with their favorite teams and players. Can’t wait until we can wager in Washington State!
If bet 5/5
Is it possible for Dk to have if bets?
I bet the giants then say if bet wins bet this game. And so on. Would be very helpful especially for new yorkers that use the site
Don’t do it 1/5
By kyle gallagher111590
Anyone thinking of getting this don’t...you will most definitely win...and never see the money there will never be an error for your deposits only and error when it’s time to cash out.so much so that I cashed out a 200 dollar up bet..I took roulette for 200 dollars cause it put only to find the next day after the money was taking from my account it was right back in draft kings begging for you to lose it all..never an error when you give only when you take...don’t do it you will win for sure but you will never see your money..I am an average guy just like you thinking you can gamble and when you wanna cash out you can but I promise you ya can’t they will keep you giving up you winnings until you don’t even care about losing it anymore cause it’s been so long it’s already considered money lost in your head stay away from this app if you work hard and value your money like me they won’t pay you don’t be a sucker like I was pleaseeeeee
No phone customer service 1/5
This app is good until your withdrawal takes over a week to complete and the only way to contact them is through email (which takes days to respond) other apps have live chat- answer in minutes, and PayPal deposit- withdrawal in minutes
Horrible customer service 1/5
By Beans Doovidan
Complete trash. Have to enter password every time I open the app. Face recognition occasionally opens. They keep saying my passwords are wrong. Then my email and zip and ssn are wrong and lock my account. Two weeks in a row. Then they admit it's an issue on their end only for this process to repeat.
Again I can’t place a bet 1/5
I’m tired of not being able to place a bet. Every time I attempt to pick a bet nothing comes in my betslip. I’m switching over to Fanduel. Way to go DraftKings
App problems 1/5
When I place a bet it does not come up in “my bets” but it comes up in transactions its really annoying
Stick to sports 2/5
By Did he web
So the Sportsbook is fine and easy to use. But stay away from the casino. Blackjack is insane with the dealer showing 10 almost every hand.
Your app layout for iPads is AIDS, its 2019. Fix something for once.
Login issues 4/5
Definitely very easy to use and understand. I really don’t like the login in system. Maybe it needs an update to work properly but I have selected to use login with my Face ID like every other app I use. It just doesn’t work I still have to manually type my password to login every time
New update won’t let me play live dealer 1/5
After the new update Live dealer black jack video won’t play
Fast settlement 5/5
By Raptor b
App is a scam 1/5
The “match your bet” deSl up to $500 is a way to scam you out of your money. I deposited $500 and bet over $21,000 and so far I got $126 into my bonus amount. Scum bag way to market to gamblers. Shame on you draftkings
App don’t work 1/5
Terrible app, freezes and doesn’t work so unable to use!!!
Slow and Crash 1/5
App is slow and always crashes. Fast payment on withdrawals.
Good app 4/5
Just wish I didn’t have to front all of the money. Much rather have a weekly bill of what I owe
Great variety! 4/5
By GT the Greek
Love all the different variations of betting and free pools. Would’ve given five star except I think the interface is too busy and navigation could be simpler.
No connection 5/5
Love the app BUT due my home location in NJ
my geolocation doesn’t allow me to place a wager BUT it allows me to deposit funds into my Draft kings from my home location
Please address this issue. BUT I still love DraftKings
Rmoosy and European Roulette 5/5
This is the app I spent an afternoon on in a dark little dive bar in NJ. 10/10 would do again.
Wish I was allowed to play on it! 5/5
By creek poacher😡
I live in California why can’t I play in the sports book but I can play fantasy! It makes know sense to me!!!!😡
Easy deposits 4/5
I tried depositing money into FanDuel with no success. DraftKings was easy with their PayPal option.
It’s Legit and the best Sports Book around! 5/5
By official Chris Q
Deposits go through. App works great online desktop version is just as good. Score updates are on point. Withdrawal process is instant and legit as well. DraftKings is real & great to bet on sports!
The “My Bets” section upgrade 3/5
When in the My Bets page:
1. Why does the list rebound back to the top once you get back to the main list? If I place 20+ bets, it is SUPER frustrating to have to keep scrolling down the page to get back to where I was. I just don’t see the need for that.
2. Something that may make it easier to view the current status of your bets without having to go into each bet is to place status indicator lights off to the right of each bet. Red = Failed/losing, Grey = push/inactive, Green = Won. I think viewing this way would be better than having to go into every single bet to look at the status.
3. Add an option to export bet history in a .xml file. I’m sure users would like the option to be able to see how +/- they are.
—————— UPDATE 8-29-19 —————-
New update to the “My Bets” section looks BEAUTIFUL!!!! Thank you!!! Very well done!
How good this site is an what we think we need!! 5/5
It’s a great site ....The only thing you don’t Take teasers An many betters love them ....cause they are really Suckers especially with teasers an parlays!!
By AUSTIN KULP
Pi** poor customer service they need you to upload a million forms of ID and bank info for you to get your money. Do not waste your time on this app... plenty of better apps out there.
By Easy peesy
I’m not saying this to sound like an angry person who lost money. I could care less, but what aggravated me is if you bet $1 playing blackjack you’ll win a lot of hands, even betting $2 and $3. But once you start betting more, all the sudden the dealer gets 20 or more right off the bat, it’s all a scam, don’t waste your time or money. They control everything. So they aren’t going to let themselves lose money.
Needs to be available in all states 5/5
The book offers 90% of the bets your looking for. The in live wagering is very fair taking lines directly from Vegas, and updating frequently. The only down side for me a New Yorker is I have to go to Jersey to enter the wagers but that not DraftKings fault
Best sport betting app 5/5
Best sport betting app
Amazing app for sports lover to make money
The best 5/5
You can play from 10 cents to big bucks
By butch pag
Very easy site to navigate true lines great boosts
Sports betting 5/5
I win. I lose. Never to much. It’s fun. I was way up for a time. Now I’m back to up a little. Again it is fun. Never bet the rent just money I can live without. Love baseball parlays. If you know who is hot who is not it helps. Baseball you play the money line. Yesterday I bet the yanks as dogs and the Mets as fav. 25 bucks would have givin me back 85. Didn’t win but the game was great and extra innings. Also I just heard we were ordered not to bet teams with Chinese players. Enjoy. Peace and Love.
Best sport book to play on 5/5
Never had a problem with them!
By Kaiden l
Buggiest App I Use 2/5
The platform is great. Love their offers, love the layout, etc. However, this is the single buggiest app I use on my phone. Face ID has never worked. Sign-ins are successful 50% of the time. The app crashes consistently, like, I’m impressed if I get 5 minutes of use before a crash. The promos never work on links. This app is an abortion, it’s like a high school tech class built it.
Location Issues and No Support 1/5
I signed up and deposited money with no issues, but as soon as I try to place a bet the app says it can not verify my location. Followed all steps it recommended on the error message and tried about 20 more times. Tried uninstalling and reinstalling, WiFi on and off, etc, etc with no change, and then tried to contact customer support with no answer. I don’t understand what the issue is as I live in California and the regular DraftKings app works just fine.
Considering this is a sports betting app and I cannot bet on sports, I would give it 0 stars if that was an option.
I sign up and read everything this pathetic app says about legality in Colorado and there is no restrictions. I deposit money and can’t place a bet. Why because it’s not setup in Colorado. These companies need to disclose this information before you sign up and depot money. Will find a sports book that actually wants customers.
DK or don’t play 5/5
By 412 Jets
Great app user friendly & timely customer service .
By T moneyaaa
App keeps crashing
IF YOUR ON THE FENCE WITH DECIDING , READ THIS 1/5
the app is good in regards to design and navigating around to find your plays but the reason I give them 2 stars is a big one and that is the withdrawal time it takes to receive your money . It has been a week and I still haven’t received my full amount payout . If you can take our money from us in seconds you should be able to put it back in just the same amount of time . I deleted and tried another book .
I am updating this now to 1 star because you responded to me and told me I can pick my money up at your cage , hold on let me get in my car drive all the way down there .
Don’t do it. 1/5
By DK Blows
Is only valid in two states but you don’t find that out until you go to place a bet. No response from customer service in regards to complaint. Garbage company even though I’ve used the DK DFS app for years.
Best app ever
App bad overall good 3/5
App isn’t the best but does what it needs to do
Poor Customer Service 1/5
By X-Steve King-X
Unfortunately the customer service provided by Draft Kings is really poor, they are unwilling to help and do not value their customers.
By Nickeling were
Newest update 07-31-19 1/5
I tried to deposit money into my account and it constantly says: We're sorry, but your deposit was unsuccessful. If the problem persists, you can contact our customer support team for help.
Won’t accept money
Slot games freeze when your about to win money
Dealers audio is terrible
Graphics to view card games isn’t clear