Don’t go to bed without it! 5/5
I sleep better and my wife loves it.
Not for Multiple machines 3/5
I’m still new to this app and have plenty to learn, but what I have learned quickly is that it said I could add another device and yet there’s no info for that device. Sleep apnea is hereditary in my family. My younger boys both have a CPAP and I can only seem to get data from one of the machines. I’ve scanned both serial numbers and it says they’re both saved in the app, but it gives no info or readings from the 2nd machine I added. It’s not very user friendly. I’d like to see some improvements, as this would be great if it were to work as accurately as it says it’s supposed to. It seems like it should be a very useful tool, and I believe it will be...in time.
Yesterday my primary care provider Charles George VA MC replaced my CPAP machine for a different model that should be more responsive to my cardiology issues. so far so good
Doesn’t update as it should 3/5
I’ve been having issues with it syncing my information properly. It won’t update my information till two days after I’ve used it. But once it actually loads the info it is useful.
Not happy 3/5
By Jeff Burks
Why can’t we log in after you updated the system over the weekend.
Server not available 1/5
By Swiss Ron
No connectivity for several days, and app is unusable without connectivity to server.
Can’t even create an account 1/5
Day 2: I wanted to update this review as when I tried the app the 2nd day, stopped giving the error that something was going wrong with the account creation process and with a password reset I was off and running. Short lived success however. This morning it having connection issues with the server and will not display my data. I will update review again tomorrow but so far I am sticking with 1 star because of the numerous glitches.
Day 1: At first it said it was under maintenance, it states something went wrong every time I try to create an account. I’m not even sure what the username is or if it’s created to try to log in. Seems riddled with glitches. Unacceptable given what the machine costs.
Connection to the server is always failing. The app is basically useless.
Can’t connect past couple days 1/5
App keeps saying it can’t connect to the device even though i can see my Bluetooth is connected to the device.
App works sometimes 3/5
App sometimes works for a couple of weeks and it works great but if developers put it under maintenance then it stops working after that. using an iPhone XS
Useful but Unreliable 3/5
Bluetooth connectivity is unreliable and the user interface is not overly friendly. For me the app worked intermittently for a few months then suddenly required a new login which, when completed after difficulty (serial number scan poorly implemented), deposited me in a blank screen with no way out. Surprisingly weak performance for a company with a reasonably good reputation.
Fix the App Already 1/5
Bought a "fancy" cpap but the app program is crap. What a let down. I should have went with the ResMed instead of this Phillips. I don't know how anyone is supposed to monitor how their sleeping when your app doesn't load correctly.
😡😡 Just Fix it Already. 🤷♀️🤷♀️🤦♀️🤦♀️
It wasn't broken so they "fixed" it til it was. 1/5
Worked fine til I received the latest update. Now it doesn't work. IPhone XR app.
Does not work 1/5
The app has not been able to connect to the server for days now. Unable to see how I’m sleeping or share with my physician.
Undergoing maintenance for 6 months 1/5
It always says it is undergoing maintenance so I am unable to use this app.
Constantly under maintenance 1/5
App can never connect to the DreamMapper server. It always says it’s currently undergoing maintenance.
This is a pretty crappy app 1/5
By Steve vee vee
It only lets you view your sleep stats if you're in Bluetooth range of the machine.
Nearly worthless 1/5
I thought this app would help me. Does it help with any of the problems I experience using my cpap? No, it provides basic videos that never address my problems. Does the app always work? No, countless people complain about the bluetooth (luckily haven’t experienced this issue yet) but twice in the first month I can’t get the app to work because it can’t connect to the server. Why does that matter? It only needs to connect to my machine and let me view my data. Oh and does it provide me worthwhile data? Not at all. I only get basic general data about my previous night sleep. Nothing like I had a major problem every hour with apneas or mask fitting. Please make this app more useful to users.
Needs more details 2/5
I wish it gave even half the amount of detail I get from Sleepy Head
App is working 5/5
By Mountain sleeper
Had a period where the app wasn’t working very well but they seem to have fixed the issues and everything is working great now. Very pleased and it is very helpful.
Find the overall app useful.
Would like it to show time on, time off and spaces of off use. I have insomnia and this would be a better data collection for me. Rather than the total time used each night!
The app and the machine constantly disconnect from Bluetooth and require re-pairing.
It’s easy to use and the information is useful to me as an AutoPap user. Just wish there was a section to record personal sleep information. All in all, I use this app daily and have no complaints.
Questionable data analysis 3/5
By Bottom Line Up Front
1. The mask fit analysis does not reflect actual mask fit. How is the raw data is used to determine this?
2. The machine states that beginning pressure is 6.5, however, the app states it is 5.0. Where does the app get the data?
3. How is the raw data used to determine hypopneas, obstructive apneas, and non-obstructive apneas? How does the machine and app determine that my airway is obstructed or not obstructed?
Needs HealthKit integration 3/5
Needs HealthKit integration. Also has server connection issues when opening the app.
Dream Station 5/5
In all the years from 2007, when diagnosed with OSA, to now, I have never been so encouraged or supported by the ease of use of this machine, The Dream Station, and its accompanying info-app, Dream Mapper. I enjoy the feedback from the Dream Mapper app. that shows me valuable
Info. I personally use it to know when I need to trim back my beard, for example. In this age of smart phones, this pairing just makes sense but maximizes the experience for the user to help encourage compliance and aid the care provider in planning further care for OSA.
Once was a 5 star app.... 3/5
When I first got the app I loved its features and pairing with my CPap machine. Now there are times it doesn’t want to pair. I wish Phillips would get the app back going again.
I love it 5/5
The Dream Machine has changed my life. I sleep a lot better than I was before and feel much more rested. I am feeling better every day. I will never get give it up. It is the best thing ever. Thanks for my new life.
APP Won’t work - tried twice / error 1/5
Tried twice to download app. When through setting up new account twice and given error message twice and to go to mobile app. When I click button, it says try again. It’s not working. Sigh
By Bob Ridgeway
Needs to be updated to be more compatible with iPads
Nice app but it’s down too much 2/5
I like the app but it goes down sometimes and you lose your goals. I’ve had over 300 consecutive days streaks going a few times only to have their computers go down and it ended my streak. You call them and all they can tell you is that they’re sorry. Not a big deal but it’s disheartening to set goals and try to reach them only to have the goals unachieved through no fault of your own.
A really good view of your sleep patterns but needs HealthKit integration 3/5
I’m recently new to using CPAP, and it is clear that this app provides needed feedback. My only real criticism is the lack of HealthKit support. The integration would allow me to factor my sleep patterns into my overall wellness profile.
Not consistent 1/5
App is not at all consistent. Some days works great & other days says check connection even though my device always shows connected. Some days it shows the prior nights reading other times it’s 2-3 days before the info shows up. Tried contacting Phillips more than once but never receive a response.
Lack of AppleHealth integration 2/5
By No iOS 6 support
I’ve used this app for several years and like others have had issues with Bluetooth being flaky. For me the biggest complaint is the lack of integration into AppleHealth so that I can see this data along side all the rest. It’s high time for Philips to let us use our data.
Unable to use app do to forgetting password. I’ve got a new machine and since it doesn’t match with the info Phillips has it will not allow me to reset my password. This means the app is now completely useless for me. I’d give zero stars but won’t allow a zero star review. If Phillips updates the app to allow me to update my password without needing to match up to 5 year old info I’ll think about updating the app. Good luck all.
PLEASE FIX THIS APP!! 😴 1/5
I appreciate the latest update, but the app still has the same glitches. My daughter’s doctor recently changed her to a RESMED BIPAP, from her CPAP DREAMSTATION. Their app is glitchy as well, but not as often. Also, their customer service actually replies to people’s reviews. And their replies appear to be specific to each review and not merely a generic reply. Y’all might want to consider reaching out to your reviewers in the same manner. RESMED appears to have better customer service.
It is better than what it used to be, but the same glitches are still there. This morning, my data loaded fine and it was current. Yesterday, my daughter’s data would not load no matter how many times I opened and closed the app. Several hours later, when I tried again, the new data did load. Also, just about daily, it will tell me to check my Bluetooth connection and reconnect etc, but I never do and the data will either load right then or later in the day. ✌🏻
I appreciate the fact that y’all are trying. It is still glitchy after this last update, though. 🤷🏻♀️ I checked the app for my daughter’s cpap and there are no readings for last night and the night before.
Have to close and re-open app for data to be shown
*having same issues as before update
*since the new update, app will download new info, only to show all zeros
Well, I didn’t wait a week because it’s still glitchy. It will say I’m not connected to the server, but then it will either download and show my new data anyway or my data won’t show up at all. This app has helped prove to my daughter’s doctor that her apnea is more than just sleep apnea and he is willing to do another more in-depth sleep study as well as a narcolepsy study ALL BECAUSE OF THIS APP. This app is invaluable for my family, so please keep working to fix it. THANK YOU!!!! 🤗
THANK YOU!! I think you guys fixed it!!! 🙌🏼💃🏻💥The app worked for me no problem this morning. I’m going to test it for a week and if it continues to work I will change my rating to reflect that. Awesome!! 🤗
The system upgrade that was supposed to have been done on 1/30/19 DID NOT WORK. This is a great app when it works. PLEASE FIX THE APP.
I use this app daily to check my daughter’s quality of sleep. Her apnea causes various neurological and muscular issues and WHEN THE APP WORKS, it is vital to understanding what is going on with her. EVERY DAY, I have to pair the app AGAIN, because it shows no information and it has lost connection with my phone. And the re-pairing is no guarantee it will work; it can be HOURS before her information will show up. In this day and age, this problem is RIDICULOUS. Apparently, this is an ONGOING ISSUE as reviews from a year ago state the same problem. PLEASE FIX THIS PROBLEM!!
Could learn a thing or two from MyAir 3/5
I’ve used both Phillips and Resmed devices this year. On comparing both monitoring apps, MyAir is better than this one. DreamMapper is better in real time feedback with Bluetooth support.
The “compliance” report needs additional data, like AHI average for all compliant nights. Look at MyAir’s dashboard - easier to look through historical data without ridiculous forced weekly view.
Gamify your interface like MyAir, but better. There are many possibilities here. Clearly app dev team are not product users or some of this stuff would be kind of obvious.
Bluetooth Issues Plague This App 2/5
I’ve been using the app for several weeks now. There is no excuse allowing Bluetooth connection problems to continue for more than a year. I tried paring to 3 different devices with a clean install each time. Paring was difficult and short lived. Data that did download was missing numbers in each category. The only thing that shows was the simpleton bar graph for daily use. Software from Resmed and DeVilbiss are much more useful and user friendly.
Philips engineers. Please get your act together and fix your Bluetooth. I can’t recommend your CPAP to my patients until you do.
No funciona en países que venden en aparato 1/5
Como es posible que en República Dominicana venden el aparato y la aplicación no está disponible, no debieran vender el aparato tampoco, es un discriminen
Broken after Dec 2018 update and still broken after Apr 2019 update 1/5
This has been working fine for a couple years except of course the constant Bluetooth issues everyone has. After the last update to add a language, yeah, it downloads data but displays nothing. So currently it’s useless. Still useless after last update, yeah more languages but a busted app, nice work
The best CPAP 5/5
Changes your life. You will live longer feel better have more energy. Just keep it up for the rest of your life. This is NOT a quick fix
then you’re all better. It’s a life changer / saver!
S/N not accepted 1/5
I can’t even set up the app. My s/n is rejected from a scan of my CPAP s/n.
Can not log in for 1st time 1/5
I have a Dreamstation Go and have tried several times to login to create a new account and every time it says there’s an error something went wrong. Have done this several times over several days. Gives you an option to download the app again and that doesn’t let it happen either. I’ve also tried deleting and re-installing. No different.
I love my CPAP 3/5
This is good at showing what’s happening while I’m sleeping.
I would like for it to be able to sync to the health app on my phone .
By merit man
Good app but occasional connection issues. I wish they would improve on it.
Android version no longer connects :-( but Apple version works good.
How come every other Bluetooth app connects without problems and DreamMapper has consistent problems? Cannot connect to server, try again, unpair connection...come on Philips, you’re a huge corporation! Should we try another brand for our next CPAP device? Is Philips Respironics going out of business and they don’t care about consumers? Read the app reviews! Fix this DreamMapper app, you’ve had long enough!
Please get this app working better 1/5
The app worked great for a month. Now I get error messages more days than not. Fix the server. Whatever! I spent a lot of money to get the DS & DSgo. I want to see and manage my therapy. Next machine will be one with decent a app.
Could be better 3/5
By Person 123456789000001
It’s a fine app, but doesn’t sync with Apple Health app which was disappointing.
Can’t link app 1/5
No matter how hard I try, the App does not link to my iPhone or iPad. It is so frustrating. I have tried repeatedly, and others including my sleep tech have tried and it does not work!