I’m saving about $400 a year on one car 5/5
By Max Salmeron
I will admit I was very slow to warm to this program. When I first signed up, for the first 6 months, I was barely getting a discount and my grades were far lower than what I thought they should be. BE PATIENT!! It is collecting data and learning your driving. Now that I’ve had it for a year and a half, I am VERY happy with the results. There’s been a few glitches with the app but apparently State Farm is going through some major technology changes and every problem I’ve had was eventually resolved pretty easily. I don’t notice any sort of battery drain. I have an iPhone 7 Plus. I really love this program. I am trending towards and even higher discount next policy period. My elderly mother put it on her phone and she is tech-challenged and she found it very easy to install and use. There’s really no excuse not to be using it. You will never get marks against you, meaning they will never raise your premium because of your driving. At the very least you’ll get 8% just for signing up. (My mother had lots of questions so this is why I know all of this!)
This app is retarded
Huge Savings & Great Feedback 5/5
Saving $112 every six months and now that I am more aware of my driving (and trying to save more $$$) I am a safer driver. Shout out to my great State Farm agent for telling me about this!
Device and App DID NOT WORK 1/5
I was disappointed when I tried to activated the service the device could not activate from
Bluetooth. I was not impressed. You want savings try another car insurance company!!!!
Battery killer 1/5
Having location services always on is a huge battery killer. Otherwise the app is great.
Great savings 5/5
It has always worked fine. Set it and forget it type setup and best of all I’m saving over $400 a year!
Good intentions but State Farm needs to stick with insurance and stay away from app development. This app crashes MULTIPLE times during use even with the beacon/app up to date. Inaccurate logged times and distances. Vehicle wasn't driven nor did the beacon move from the vehicles dash, yet beacon/app logged .7 miles for the distance and 29 minutes of travel time. Furthermore, it is ABSURD to require me to keep my location services on at ALL times, even while not using the app. Get real. I'm likely to take the basic annual miles driven discount or switch companies all together. Find a company that is up to date with tech and use the OBD port to gather data over a brief period with more accuracy.
Chews battery 1/5
The savings are nice; it’s not entirely clear to me how I get the ratings that I get. Maybe if my driving is problematic at a specific location that is dragging down a score, allow me to see that so I can improve. It doesn’t submit trips if I connect to my car stereo on Bluetooth. My biggest reason for the 1 star however is that it will run through my battery like crazy. For example last night it used battery for 11 hours, until the battery died. Waking up to a dead phone battery is not fun, especially if your phone is your alarm. The app had been force closed before that. I know it is this app from the iPhone Battery menu. If State Farm can fix that it will be great!
Does not work. 1/5
My phone says it is connected but does not log any trips. Also the app is constantly logging me out.
When I first started using this, I had a larger discount. Since then, my discount dropped to $8.XX. TWICE. And I’m sure my discount will be the same this upcoming renewal. Yes, I drove more than most people in all Age and Gender categories, but my score is higher than everyone under 60. This app makes my anxiety worse because I have to pay attention to my speed and the terrible drivers around me on the interstate. Yes, I use the cruise control but not when it’s raining or has been raining, and it’s been raining heavily for the last few weeks. The algorithms the developers came up with does not consider the areas that has lots of sharp curves and corners, hills and dips. I have to accelerate harder when my stop sign or red light is at the bottom of a steep hill. If I could take public transportation, I would, but the routes are limited and the cost is high. As much as I pay for my insurance, I will use my car as I please.
Also, this drains my battery, as many other customers noted as well.
Overall, if I could give a lower rating, I would. This app is garbage.
App runs in background constantly draining battery 1/5
The app runs in the background constantly even when not driving. I was taking a nap today in my house and the battery statistics show 1 hr or background activity and the battery percent went down 20%. Pretty consistent with using the gps constantly as it has permission to do so. I’m all for discounts but at the price of a dead phone... maybe not. Insurance is all about minimizing risks and I don’t think this app will survive my test because I see it as a hazard to have a dead battery in my phone all the time.
Poor Design 1/5
By RUX Pro
This app makes me reset my password every time I log in, and then fails to send me an email when I tap the “reset my password” link. This means that I have to call State Farm every time I want to open the app.
Broken beacon functionally 1/5
This app is designed to use location services to monitor driving habits. State Farm issues a Bluetooth low energy beacon to place in your car to activate it. However, the app DOES NOT DISENGAGE after leaving the beacon range. It just continues to actively run all day in the background, draining your battery. The effect is even worse if you open the app to see your trip reports - force-quitting the app restores normal phone operation, but who wants to do that every time?
This is a glaring technical issue that really seems like it should have been caught in QA.
Won’t use data connection 1/5
Can’t find data connection, even though every other app can. Worked in the past. Tried deleting and reinstalling but didn’t help. Please fix.
There’s no way in hell this app is accurate. I’ve never driven above 80 since I’ve gotten the beacon 6 or so much nuts ago and yet my rating is a B. I’ve deliberately been taking turns more slowly and braking more consistently but nope, still all C-. 7 dollar “discount” doesn’t make it worth it to be with State Farm
No proof of insurance in this app 1/5
Literally the #1 reason to have an insurance app on your phone is to pull up proof of insurance when you need it... how hard would it be to put proof of insurance into this app???! Unreal.
Battery eater 1/5
App is bad for iPhone , It drains my battery in just 2 hours as it keep running in background and continue use of Bluetooth.
App need major improvement otherwise I need to discontinue drive safe program.
Poor designed app 2/5
After 10 minutes of trying to log in, I had to call to get help signing in. The policy number field was a joke. Instead of programming the field to put in the spaces or dashes itself it was one large field. The requirements for a password were horrible. I opted to use my thumb print. Even at that I get timed out, it will not bring up the thumb print option back up to log back in. So I have to reboot my phone to get to allow my thumb print. State Farm is a big enough company they can afford to pay programmers to fix these problems.
PS, if they can show you the discount amount in the app, can they not show you the base price on the policy in the printed bill with each discount line by line? All of this is fuzzy math if there is no A - B = C.
As to how it grades you, that is another topic not for this review...
Doesnt even work 1/5
Worst ever app I have used so far. Hangs a lot of time.
Location tracker excessive 1/5
Would be nice if it only tracked your location within the vicinity of your car. This app tracks mine 100% of the time which doesn’t make sense. Drains my phone battery 2-3 times a day.
Other than that app is user friendly and fine.
Saves me over $400 a year on my vehicle 5/5
I added this to my vehicle in 2017 and have already saved over $400. I’m not sure why the bad reviews. Very easy set up and I have it set up we’re it only uses WiFi so it doesn’t bother my data or run my battery down.
Great but... 4/5
Grading system needs to be improved!!!
LOVE IT! 5/5
My fiancé saves 50% on his premium because it doesn’t get driven very much! This app is very user friendly and saves us gobs of money on our auto insurance. I haven’t had any issues with battery life or the app!
Saving me 34%! 5/5
We have had the Drive Safe & Save device on our Toyota Sequoia for over 3 years and love the savings! The app makes it super easy to update our odometer twice a year and there is no other work to do! I’ve read other people’s concern about “big brother” and I asked my agent about this. I was told State Farm doesn’t actually know where I’m driving but rather how I’m driving.
Also, we all know most stores are already tracking us.... you’ll look up something online or be in their store and the next ad you get is from that store!
If you want to save money, go for it!
No login with Face ID 3/5
The app is great but please add FaceID as a login option
Speed grade is always low as C+ 1/5
It needs clarification for how to get the better grade for speed. I never went above 80 and I don’t even drive highway. Speed limit is 25-50 mph in my town. I kept getting C+ grade over the couple years. What is wrong with it?
I was expecting to get a discount on my next car insurance bill, but even being a good driver, I am going to pay almost 8 dollars more per month for the next semester. According to my agent, the reason for the raise is based on the extra miles that I drove, more than was expected. My point is: Ain’t I allowed to drive to wherever I want? After getting a raise on my car insurance, I am canceling this program!
Grades do not update often enough 1/5
By Longmont Steven
I have been using this on two of my five vehicles for the last 4 months. All my trips log just fine, but the grades are worthless! It is now 1/21/19 and my grades are still from November of 2018. I’m an educator, and I can tell you that timely feedback is key to learning and helping improve behavior. Waiting two months for grades to update is not optimal nor will it lead to improvement.
I am earning above average grades in everything but turning. I’m a bit confused about that, I have B+ for acceleration and A+ for braking and speed, but I guess I’m a speed daemon on turns because I’m only earning a C! I would like to see what speed turns the app likes, but waiting two months to get feedback is not good.
I am saving a significant amount of money, but I think that this app is just to feed State Farm data, it is NOT to help customers improve their driving.
Stop telling me to turn on my bluetooth 1/5
The app tell me to turn on my bluetooth non stop even while NOT driving. Its annoying to get the message when I am trying write this stupid review and am sitting on my couch. Bluetooth drains my battery and I will turn it on when I drive. Back off!
Problematic Software 1/5
This app uses a ton of battery life in the background, so much so that my phone has gone dead overnight a few times over the past month which causes me to miss my morning alarm. The developers need to fix this battery drain issue.
Randomly drains my battery at midnight 1/5
For some reason the app decides to run from midnight until it kills my battery sometime around 6am. My car is not running or moving.
State Farm suggests turning BT & Location Services off while not in use. I’m def not going to remember to turn location services on every time I get in the car.
Does not provide reliable or accurate data 2/5
First, I appreciate that using this app gives me a discount. Currently it works out to about five bucks a month.
Unfortunately, the data from the app is unreliable at best, and the many user reviews noting the battery drain are (mostly) true in my experience. The speed category says it tracks the number of times your car goes 80mph and above. While I started off a year ago with 3 months of an A+ rating, that has since declined to 8 months of an A-. I have never hit 80 mph in the last year, so the app’s speed measurement is inaccurate. A phone rep from State Farm suggested my phone sensors might be off, but testing with a different app showed my phone and car speedometer to be in agreement.
Another problem is that the app provides no feedback on when poor driving behaviors occur. I had several months of high grades which have since steadily declined for no reason I can determine—I drive the same 4.5 miles twice every workday, and do minimal driving besides that. Even if my driving habits had changed, the lack of feedback makes it impossible to know what I might be doing incorrectly.
Since it is clear the app is inaccurate in one measurement, I question the accuracy of the other grades as well.
Finally, there is the battery issue. I can’t pinpoint why some days are worse than others, but it is pretty clear that this app is responsible for significant battery usage. I can start with a full charge in the morning, not use my phone for anything at work, and find it at anywhere from 80% to below half by the time I go home.
At least setting up the Bluetooth beacon was painless! Hopefully State Farm will take some time to address the long-standing concerns with the app. It has a lot of potential.
Every time I go to create my account a technical error occurs and I’ve tried so many times with different ways. I tried it with WiFi and with just my data but it doesn’t work. This is frustrating
Very frustrating and dangerous app 2/5
Every single time I try to log into this app, I have to reset my password. First of all, trying to log in with fingerprint scanner does not work at all. Just says invalid password. So I’m always forced to enter my password, which fails because I had to reset my password last log in attempt, because you only get one attempt to log in before your account gets locked down. Once your around gets locked, only way to unlock it is to reset your password. Do that, then weeks later I try to login, but either forgot I reset my password or don’t remember what I changed it too, so after just one single try, the account locks. Can’t reuse previous passwords, so I’m at a point where I never ever remember what I changed it too as I can’t use one of my 6 usual passwords across my 100s of online accounts. Once you do get logged in, you find out your scores are horrible, lucky to have a C in there. But usually D or worse. You really have to drive super slow, I mean so slow that you are more at risk of getting into an accident as people around you get annoyed to the point where they do something dangerous to get around you. You need to take at least 3 minutes accelerating up 25 MPH which I often have people rear end my regularly because I’m trying to get a A ratings. Same for taking at least 45 seconds to brake up a complete stop, but that’s just to get a B rating on braking. Left and Right turns need to be slow and wide. Practically have to drive onto sidewalks and curbs to get a wide enough turn to get anything over a C rating. Make sure to drive a speed of 3 MPH during that turn to get at least a B+. Not sure who designed this app and determined the rating algorithm, but it puts you more at risk of getting into an accident with how it wants you to drive to get high driving grades to save money on already over priced insurance.
Grades don’t make sense. Left turn and right turn probably the worse part of it. 1/5
I’m planning to stop insuring with State Farm even though they give a discount with the device. What really drives me nuts are the left turn and right turn grades.
They just don’t make sense. I try slow, acute, open. Doesn’t matter. Other insurance companies don’t include it, because the grading system is probably not helping at all.
Nearly useless, very amateurish 1/5
This app needs to be fixed and an update sent. Freezes and gets hung up without telling user what it’s hung up on. Please fix and push update.
Connection error 1/5
How can I write this review if I have connection error?
Extremely inconvenient 1/5
The app makes you have your location services on always, which wastes your battery. It also times out during long trips, which defeats the purpose of the app
Very poor service 1/5
Very poor service
Don’t expect to drive to work and have A+ 1/5
Don’t expect to drive yourself to and from work if you want a good grade in that category. “Driving during unsafe hours”??? Gotta pay for the policy somehow. Totally ruined my experience for getting a negative grade based on the time of day I was driving? That’s unfair I can’t help when I work.
Terrible app 1/5
Would give it 0 stArs if I could. Keeps saying that I’m not connected to a network aka that I don’t have WiFi. Well I do. And when I’m finally able to login it tells me I can’t submit my miles and to try again within 48 hours. This is such a crappy app. I keep getting final notice emails from state farm saying that I need to update my mileage but the app doesn’t allow me to. This is unacceptable
This app is GREAT 5/5
First of all this app is incredibly easy to set up. Literally five minutes and you’re good to go. Me and my wife save ONE HUNDRED DOLLARS PER MONTH by using this app. We are 24 and 29 so we drive like normal people. I have all As on the app, and my left and right turns started at Cs so I brought them up by just being careful. There have never been any issues AND I have even switched vehicles in the middle of using the app. Seriously if you’re trying to save on your insurance USE THIS APP
The app is a joke 1/5
By Michal Potasz
The app is logging out every time you try to check it, it never changes our ratings no matter how we drive...it is horrible. No feedback and it is nit accurate. I never go over speed limit and I have B- for speed.
Destroys battery life 1/5
This app destroys my battery life. 100% to 55% over night and the only thing running in the background is this app. Unacceptable!
Grading System 2/5
By North Georgian
I think the grading system stinks. I drive ridiculously easy but still get marked down on my acceleration, stopping and curve-taking. I live in the mountains and it’s impossible to drive any easier.
I think this device is way too sensitive like others have said. You have to be crawling and you still get C’s. My biggest issue though is the speeding grade that claims to be impacted if you’re traveling 80mph or over. I never drive 80. EVER. Sometimes if I’m on the interstate where the speed limit is 70, I’ll do that. But I’m no where close to 80!! And my speed limit score is a constant B+. It’s infuriating!!
Needs some improvements. 3/5
The app is ok but the grading for time of night is not ok when you work late hours. A improvement to the app would be adding tracking to the app so you can know where your car is at all times.
Additional discount for being a good driver, what’s not to love 5/5
By walks like good neighbor
The low rating for this app does not make sense. The app is the way State Farm communicates the details about your discount back to you as a customer. It does this very well, app is pretty simple to use and requires very little feedback from me as a customer (I have to take a photo of my odometer and then manually confirm the reading once every six months) and I get a discount just for being a safe driver and the discount can get bigger depending on how much I drive and stuff that insurance companies couldn’t even evaluate before. Definitely not big brother, more like a nice little brother that wants to see you do better.
Even if your discount is not huge, it’s still a discount people geez! Unless you’re the weirdo who doesn’t like getting a discount. And don’t be the idiot who thinks their insurance should only get cheaper; very few things in life get cheaper over time and do you really think people are better drivers than they used to be? Is this thing perfect? Not sure, it could probably be improved somehow like making it part of my existing State Farm app instead of a separate app but it’s still better than paying full price.
Needs lots of work. Dealing with this app isn’t worth the discount 2/5
Even though I have notifications turned on. I never get any and my wife is who gets them emailed to her when a mileage update is needed. Just notify me on the app and not make my wife have to keep up with all our cars just since she is the primary on the account. Also even though I have my fingerprint enabled sometimes it still makes me enter my password which is incredibly annoying. Not worth the effort to manage this app for the $3 a month you save.