Delivery location 3/5
Still not delivering in my location which is fine but I wish it would just show you a map of available locations for delivery
By Northside Indy
I live in the suburbs of Indy and you can’t get anything same day. Horrible app, no point.
Greatest Service Ever Invented 5/5
I have zero complaints. I always know what items are available and their delivery times have been very consistent
Fast Blanton’s! 5/5
Blanton’s Bourbon in 30 minutes?! Shut! UP!!!
Wine delivered quick! 5/5
When the wife and are are watching a show and already finished a bottle but want another great way to get it without risking drinking and driving. Always super quick delivery for us. Faster than a pizza.
Disasterous waste of money 1/5
Want alcohol delivered? Care about it arriving when promised? Don’t use this app. We ordered from them, got a random bbq sandwich delivered (seriously, couldn’t make this idiocy up). 2 hours later, almost 3 hours from when we ordered, after the kids were in bed, the doorbell rings and it’s the delivery. Still haven’t been able to get a response from their customer service. Obnoxious.
Good booze fast 5/5
Great service 5/5
Items come fast and cold. Prices are reasonable although you do pay for the convenience but that’s with everything in life. Totally recommend it.
Alcohol delivered, to your door within the night! 5/5
This platform is amazing for people who live in the city, don’t own cars, and don’t have a lot of room to store large quantities of the happy drinks. Drizly is able to reliably deliver it to your door at just a bit higher prices compared to if you had gone into the store itself. Life saver! Thanks so much!
App needs better ux 3/5
App is slow, often freezes. Uber, postmates, etc. are probably going to come in and destroy them unless they improve the customer experience.
Not In DFW? 1/5
It’s 2019 and you’re not in DFW? LOL
Such hi ratings are deceiving.... 1/5
I live in the largest metro area in the country and no deliveries are ever available in my area.
Great idea poorly executed via the app 1/5
By Butters Leopold Stotch
The app doesn’t let you order just from one store. Like a particular wine buy it from store A and pay delivery. Like another variety of wine buy that from store b and pay another delivery charge. Why can’t I see all listings from one store on a page.
App is not sync with the stores inventory. Ordered stuff twice only for the store to call back and tell me the items are out of stock. Then I have have to log a ticket to cancel the order, why can’t the store do it if they don’t have the items in stock.
Joke of an app and service!
Booze for all 5/5
By jack'd is over
I really appreciate that the alcohol delivery app is listed as ages 17+
2.5 hours later...nothing but a glass of disappointment 1/5
I placed an order and 2.5 hours later, I get a call from DoorDash (not Drizly) saying my order could not be delivered because the store is closed. The Drizly app says my “Order is packed” (for over 2 hours). Now I’m out $100+ because Drizly took my money and ran with it. Totally messed up. Next time, just order direct through Door Dash or BevMo
All the booze in my gullet 5/5
This app has been fueling my alcoholism for years. I highly recommend it.
Wine for us 5/5
By wine for us
Only liquor? 1/5
Major fail in San Antonio, TX unless you only want liquor. Just about every liquor was available. I was hoping to get beer delivered by Drizly and food by another app. Major disappointment Friday evening when every beer was only available on “Get it later” and that “no local stores were available for ‘Get it now’.” Already ordered food so I went and got beer after eating.
Contacted by the developer. They are subject to the inventory of their partners. Never ran into a convenience store or any beer seller that was completely out of every beer they stock. Drizly needs to rework their partnerships in San Antonio
Awesome service 5/5
Love that I can order wine for friends who live far away, and for myself when it’s one of those days. Delivery drivers are courteous, and very quick. Highly recommend!
Delivered in our area for like 3 weeks but apparently doesn’t anymore and still sends emails and texts multiple times a week.
Orders cancelled twice due to “payment error” 1/5
I tried to order twice, on two separate cards, but both times was cancelled due to “payment error” even though my cards were charged.
By King Dice 15-11
Love the simplicity however they always quote within the hour and it’s always been longer. Still a great service!
Greatest App since Sliced Bread 5/5
By the dude 12764
[TL;DR] Drizly is one of the best
innovations to come along since
mankind invented the wheel, the
television, and even the microwave!
Drizly in a nutshell:
- Excellent concept
(They can make Beer Appeareth);
- Excellent Application Features
(Great Search Options);
- Excellent Application Design
[to me] (This Apps’ User-Interface
represents the pinnacle of
- Excellent Customer Service
(See my full review)
10/10 (This app is one of the best in
Now for the full version
Wow! I have been using the Drizly app for about 6 months now and have never been disappointed.
Pros: - Very easy to use/intuitive User
- Very easy to make changes to
information (I have good friends
who have a lake house and I
regularly order to both their
address and my own seamlessly)
- Great selection from several
different stores (and growing)
- Excellent search filter options and
tools for presenting products in
an organized manner to help
me both find exactly what I’m
looking for when I want it while
also allowing me numerous
options to browse when I am not
sure what I want.
- Polite, efficient delivery drivers
who are courteous to my
neighbors by never blocking
and finally, the reason to that got me
actually writing this review
- Superb customer service! Like
actually though, the team
behind Drizly is amazing! I had a
question regarding an order and
I was able to ask it directly
through the built-in ‘ask-
a-question’ app feature just as
though I was sending a text
message. I received a detailed
response addressing my
question in under a minute
that handled my issue directly
which was written by a HUMAN
11/10 for Drizly’s Customer
Service team’s amazing work!
Cons: - One minor con I have is that there
is no in-app system in place
(yet) for Drizly’s parter stores
to indicate that they have run
out of stock of an item. This is a
minor complaint though since I
have only had a store not have
an item in stock on less than a
handful of times.
[Given the nature of how Drizly
works through operating with
numerous partner stores
(of which many probably use
their own custom inventory-
tracking system), the
logistical nightmare behind
implementing such an App-
wide feature makes its absence
One last point:
- A Major Con is the fact that
modern 21st century science
STILL hasn’t figured out the
voodoo black-magic secrets
behind the mystical art of
fields which could be built for
instantaneous transfer of goods
(such as beer) to arbitrary
locations in space (such as my
fridge). This means there is an
(albeit very short) wait between
when I first place an order and
when it arrives*.
[Actually, based off my
experiences with the amazing
features provided by Drizly, it
would not surprise me if this
was a feature they were
actively working on!]
(*Note on wait times: Drizly [in
my experience] has always been
incredibly punctual, always arriving
in under half the time it would have
taken me to go to the store myself,
even when the app claimed it was
peak hours! [Like on a sunny Friday
Well there you have it, if you are still reading this [and over 21 in USA] then what the heck are you waiting for, download Drizly now!
All of my orders have FAILED. 1/5
The first time I ordered at 8 o’clock because that was the opening hours listed on the app. It said estimated delivery time 35-50 minutes, which sounded fair to me. Almost two hours roll by, so I contact support via email, Facebook, Twitter, to no response. So I finally call the store and the clerk says “oh, our driver isn’t going to be here until 12:00.” Well that would have been nice to know since it charged my account before the order AND placed a tip. The store owner gave me the direct number to their customer service line since it’s not listed in the app. It’s 508-466-7954, by the way. I had to cancel and it took them 3-5 business days to refund my money back to my card.
The second time, I watched and waited outside as the app told me the order was en route, and waited and waited, with my specific address and apartment number and detailed notes on how to get to my home, and the app all of a sudden says “delivered.” I’m standing outside waiting and they’re supposed to CHECK FOR AN ID. They gave my order to a random person and I had to pay for it. So I call the BevMo to ask if they know anything about the driver, and they tell me I have to contact Drizly. So I do that again to no response. Luckily I still had the number I got from the first store owner and called. They told me it was delivered. I explained I’ve been waiting outside and got no phone call, and don’t have my order. They said they sent a person from Door Dash so I would have to contact Door Dash. Oh no. Not today. The lady at Drizly said she would reach out and try to send another driver and get back to me. It’s been 45 minutes now and I still haven’t heard anything.
These people are so unorganized it’s embarrassing. Huge waste of time and money. Do not use this app. Stick to Postmates.
The only delivery service that is right every time! 5/5
I’ve never waited more than 30 minutes and my order has never been wrong. There was a blackout at my liquor store and they couldn’t get to me and Drizly gave me a discount on my next order. 👍🏻👍🏻👍🏻👍🏻 amazing.
Card compromised 1/5
By Rebecca N Becky
I was happy with the overall service however, my credit card got compromised. So when it ask to scan your card, meaning take a picture of it Don’t!!!!!! That’s the only way possible my card could have been compromised. It asks for a photo of both the front and back, zip code and mailing address.
Great but could use improvement 4/5
Needs to show nearest location for alcohol
Lack of some features is frustrating 3/5
Wish I could use both store and category filters together, e.g. only view beers from store x. Instead, when I choose a store (in order to avoid a split cart), I have to view every item from that store with no filter and in no particular order. Also wish I could choose stores based on delivery time at the outset of the shopping experience.
Love it! 5/5
This service is the best. They’re always quick and friendly. My order was messed up only once and they rectified the issue quickly.
Awful customer service 2/5
By Forbes Listed
Big Red Liquors cancelled my order. I had a party going and we were completely ignored by Drizzly. Two stars only because of past transactions that were good. Highly recommend a different app.
Terrible joke. 1/5
I deleted this app within 10 mins of getting it. Tried to order some wine and it kept telling me “no stores are available.” Now I know for a fact we have at least 3 in my area that as open and sell wine. So, not sure what this was about. The app told me I could get it “shipped” to me in a few days. Ok. No thanks. I’ll just go get it myself and be back in 10 mins. Don’t waste your time with this. I had to rate one star but let me tell you it should be -1 star.
scam artists or bad business 1/5
By Gavin West
Nearly every delivery I have placed has been late. One order took 3 hours. They claim to have hour delivery. They will give a 5 or 10 dollar credit if issues arise & customer support doesn’t forget to add it.
Drizly owes me a refund or store credit 1/5
I ordered three bottles & the payment went through & nobody ever came.
Takes too long 1/5
By Lying liars
Takes wayyyy too long
No beer selection at all 1/5
By reviewer 20182910
The App mentions beer when i downloaded it no beer at all offerd just liquor and wine
Very friendly and on time
Needs lower delivery minimum and some immediate delivery options 1/5
I never spend $100 on alcohol. It would be great if I could get a bottle of tequila without buying multiple other things to make the $100 minimum. The only stores near me require $100, and I’m in a pretty metro area. Just ridiculous. I suppose that’s on the stores. Hopefully more than those two will become available with a lower minimum.
Also, none of the products I looked at could be delivered now. Everything was “get it later.” That’s useless. I may as well drive to the store myself.
To be convenient enough to use there needs to be more stores with a lower minimum, and at least some products that are available for immediate delivery at 7:00 pm on a Friday.
I was initially excited about this app but seeing as how it’s absolutely useless to me, I’m giving it one star. If these things improve, I’ll update my rating and review.
Waste of time, I rather go to the store 1/5
You would of thought an Uber type of Alcohol on the fly delivery. Wrong! It’s all shipped the next couple of days or next day, useless, I rather go to the store. This business is going to flop...
Terrible (I gave one star and Drizly shows two - dishonest) 1/5
Servicing merchant has now "sold" me something they don't have - THREE TIMES IN A ROW. The merchant blames Drizly and vice-versa. And Drizly was not helpful in getting my money back on any occasion: the first two times, they promised a reversal of charges but never did, so I had to call my bank and contest both charges to get my money back. I'm starting with the bank this time, but I will never do business with Drizly or the merchant ever again.
Can’t bring myself to rate it 5 stars 4/5
So I’ve used this app once, and it works great. You can find any kind of booze near you, and the delivery folks are great. But there is one problem, and it’s not even with the app. If this was actually Drizly’s fault, I’d probably rate it 1-2 stars. Since it’s not, I won’t penalize Drizly for it except by one star.
All the liquor stores charge a $50 minimum. FIFTY DOLLARS. This is insane. I’m not an alcoholic. Usually when I want to order some alcohol, I want a $8 six pack of beer, a $20 bottle of wine, or a $25 bottle of liquor. But who actually buys $50 or more of booze at once?! If you do that, you’re either an alcoholic or you’re buying some super fancy French champagne.
Like I said, I know this is the fault of the liquor store charging this minimum, not Drizly’s, but it still renders the app impractical.
Do not use this app 1/5
They actually charge double than the “final” price shown before you place your order. Then once you place it it’s not instant like you would think with something like DoorDash or Ubereats. Nope, it takes at least a day. Then once you realize it takes that long and that it’s that expensive and cancel your order it takes at least 3 days to get a refund (if you actually receive one that is). You don’t need to pay $30 for a 6 pack of beer just to maybe receive it in a day.
By miss Lynnie😀
Great delivery and kind.
Very poor service 1/5
Had to cancel the delivery after waiting 2 hours. There is no number to call and no one answers at the store I ordered from. Honestly kinda felt like a scam
Great app 5/5
Great app. Wine comes fast and easy to use 👍🏻
You used to deliver to us 1/5
So for months we could get delivery from your app. Lately that has not been the case. I completely appreciated your services before but whatever is going on in our area where you can not deliver to us is ridiculous. Fix the problem and service the areas you boast you can deliver to!
Outstanding app with outstanding customer service! 5/5
By Edwards Colon
Seriously this app and their team totally care about the user. I had some incredible customer service with the quickest response rate from the team. They were fantastic in finding a quick solution to errors with my order and even went the extra step to cancel a second order that was pushed through when the original failed.
Unreliable service 1/5
In the beginning drizzly was really a great service. But in the last 10 days it seems like they’ll deliver whenever they feel like they’re ready, and my last delivery was Tito‘s vodka, and I had ordered Dewars scotch. Scratching my head how can you be that incompetent?!? I’m done with this app!
Fast Delivery and easy. Thank you! 5/5
Highly recommend....great service. I highly recommend.
I love booze and I love not leaving my couch 5/5
By Rick Mybars
This app is perfect.