Very unsatisfied with redeeming rewards 1/5
I have used the app for a while now giving it chance after chance, however, I am deeply unsatisfied with the method of redeeming points. Twice already, I have tried to redeem my points for rewards/gift cards offered but when I’m trying to use the gift card, it doesn’t work! Whenever I’ve reached out to Drop support, the response time is ridiculously slow. I don’t think they really care about their customer base. One response time was took 3 weeks to get a response until I had to send them a direct message on Instagram!
I’ve just recently redeemed my points for a gift card and it doesn’t work again. I won’t even both reaching out to their customer support because it’s pointless. It’s a free app so if you don’t have anything to lose except time. But very frustrating using this app and getting timely customer support.
Takes a looooong time. 1/5
I’ll probably die of old age before I actually earn a gift card.
Bring back lower card options 2/5
I don’t even try to shop at my preferred stores now that I can’t get anything if I don’t have WAY more points. My kids and I loved being able to get smaller gift cards when we’d reach 10000 points. Now?! I won’t buy through the app, as the offers aren’t anywhere near what I’d use. BRING. BACK. THE. OLD. DROP
This is an amazing app that helps you to shop at your favorite stores while earning rewards! It’s an genius idea that allows me to not feel guilty about shopping. Customer service is fast and helpful too!
Steals data from you 1/5
By Carmel Machiatto
After completing offers and giving countless brands my data i never got the points i was suppose to get. Then they take away the rewards and force you to pay through the app.
Super easy! 5/5
This app is super easy to earn rewards. Just make sure to choose your power offers wisely, with places you frequent the most. It’ll help rack up points much faster, and they can’t be changed afterwards. You can save your points to redeem even better rewards.
Not feeling it 1/5
It won’t let me link my cards. Can’t even use the app without linking a card?!! I’ll stick to Fetch Rewards and Ibotta
Love the snake game!
Says in the ad “Every time I make a purchase it LITERALLY tracks it” no thanks!
FREE $5 gift card of your choice❗️❗️❗️ 5/5
Download the Drop app & Sign up, link a credit/debit card and receive a $5 gift card of your choice using my code: 8himj
Dont forget to add my code to receive your FREE $5 gift card.
Invite code 8himj
Excellent app 5/5
I’ve been using Drop for a few months with good results and no trouble. I ran into an issue recently with an offer that didn’t credit, and the support team took time to research the issue and they bent over backwards to make sure I got the credit I deserved! It was incredibly encouraging that they took such good care of me, so I came here to share my experience and give the app my strongest endorsement. Thanks for doing good business, Drop team!
love the drop app, ive had it forever and wish i could change my offers since they have added so many new stores!
Don’t bother 1/5
This app routinely will unlink your credit/debit card, thus preventing you from accumulating points at your selected stores. It’s been a pain. I’ve dealt with them for well over a year and they are never helpful with solving the issue. They just blame it on your bank. Look for other services to achieve point rewards. Pass on this.
Great Customer Service 5/5
I wasn’t seeing points from an offer I had clicked on, so I contacted customer service. Shoutout to Riley for resolving the issue quickly and getting me the points I had thought I earned even though they had not yet been reported by the participating company.
I’d definitely recommend this app. There’s really nothing to lose, and customer service is very understanding if you have issues.
love it 5/5
it helps me to lots of money
Don't waste the precious space on your phone 1/5
I echo all the negative reviews about this app. It's not worth the space on your phone.
No CapitalOne support 1/5
The app bothers me routinely to link a card and get started, but their CapitalOne support has been broken for two weeks so I can’t proceed in the signup process. And there seems to be no way to let Drop know of this. Your mileage may vary.
Haven’t gave me points since July
Love the app! 5/5
Use my code to get $5 when you install the app: vc6pi
I started using this app 5,6 months ago and I already earned $45 amazon gift card :)
Great customer service!
At first the points for purchasing Uber cash didn’t appear so I reported this. They immediately gave me all the points I was supposed to get in 2-3 days!
Tips: when you start the app you get to choose 5 shops you want... Make sure you decide the 5 shops you use the most frequently!! These would be the most of your sources of the points & you can play bonus game to earn more points when you use those stores every 5 times.
i liked it at first but now...? 2/5
i got it a couple months ago & it was really good. i finally made over 10,000 points & then a couple days later, all of the $5-$20 gift cards are gone. now theres only $30 gifts cards. i thought the point was to reach smaller goals before reaching bigger??? itll be years before i manage to get anything out of it. a little disappointed.
Card not supported 2/5
I’d really like to get the perks this card has to offer but I can’t when US bank isn’t part of the program. That’s the only card I use! 😔
Why not get points for the things that you are going to do anyway? 4/5
By E Nag
This is a great app that will provide you points on purchases that you make. You can redeem your points for gift cards and such. The only downfall if is the “power offers.” If you have this app since the beginning, you know that there weren’t much offers to choose from and now that that app is more developed, you cannot change them. That is something that needs to be worked on.
Overall, it’s great!
I have been using this app for over a year now and I have referred many friends. I love it! But recently I noticed all my cards were unlinked. I tried to link them again but it’s saying my bank “Wilson Bank & Trust” is no longer a bank. This is very upsetting. This is a popular bank to many so I don’t understand why I can not be used. Please fix the problem!!
I started with this app back when it had good deals going, and I would check it fairly often. Now, it’s turned into only wanting to give you points for subscription spending (which should fill up your needs pretty quickly) rather than getting decent benefits for one-time spending. And, the gift card redemptions keep going up (from $5-$10-$20, and now $30) for anything decent. Seems like a bait and switch every time I try to engage with this app anymore. What can I say, but yikes.
Power offers are a great way to make money on your existing purchases.
Doesn’t accept PayPal MasterCard 2/5
I’m on able to tell you if it’s a great service or not because unfortunately it does not except my card so I’m gonna have to give it a two thumbs down maybe in the future I’ll get the chance to try it out.
Started out great, now it’s terrible 1/5
Drop started out as a decent rewards app. Sure, it took a while to earn enough points for a gift card but that was totally expected. Over time, however, they’ve progressively implemented changes that make the app less and less rewarding. A couple years ago, I was able to cash out with as few as 5,000 points for a $5 Starbucks gift card. Over time, they increased the minimum cash out amount to 10,000 points. Then, they increased it again recently to 20,000.
These constant changes definitely deterred me from fully endorsing this app but it’s the latest change they’ve rolled out that has me ready to uninstall and steer people away from ever using it. The latest change now sets the minimum cash out amount at 30,000 points for a $30 gift card and the gift card options at this price point have dwindled significantly. A Starbucks gift card is no longer even an option. I’m sorry but I really don’t need or want a Groupon or AMC gift card. Oh, and I’m not willing to shop through your app at online retailers just to potentially “unlock” more reward options...that’s absurd. Everything with this app has just gotten ridiculous and I’m pretty much fed up!
Consistent Rewards 5/5
Lots of other apps of this type change their merchants frequently so you stop getting cash back. Drop has consistently kept the same ones for the year or so I’ve been using. Their customer support is also happy to help if you are missing points from an offer - thanks Charlie!
Changed points system 1/5
Logged in to redeem the points I’ve accumulated and was notified that they are only allowing you to redeem gift cards under $30 if you shop through the app. Annoying to only find about this now and super annoyed that the $30+ gift cards are for brands I’m not interested in buying. So yeah, that’s fun.
Great Perks 5/5
I really like Drop. It rewards me with points for spending on things I would already be purchasing like coffee and groceries. It’s a win-win.
Why do you want my bank login? 1/5
I’ll keep this simple, heard about this app thought it would be awesome to get points etc etc... just links cars right simple, did this with Target, no issue besides you know the whole information being hacked. Everywhere you look it says to add a card but once I downloaded it and started my set-up, it wants my bank info not my card. Big no for me. I’d stay away for any app asking for your bank information.
was a great experience until everything changed 2/5
I used to love drop. it came in handy when I was low on actual funds and would check the app and seen how many points I had for spending money and that those points could be redeemed for small gift cards, such as starbucks. But since then the app has completely changed to make it pretty much worthless to me to keep on my phone, especially because you need at least 30,000 points to redeem and the app has pending points for idk how long. Will not be keeping this app any longer.
Used to be a good app 1/5
Ive been w drop for a few years the app used to always give points for my boost offers now doesn’t give credit for many of them and used to have reasonable redemption options at 5k points now want 30k which is just to much
Love this app 5/5
This app is amazing and effortless. Just by simply shopping where I normally shop, I can earn rewards. Points add up quick!!! If you want to to earn rewards for shopping you are already doing anyway, this is the way to go!!!
I have continued to have problems with trying to redeem on the app I have emailed the support team about this and I have not gotten a result yet or heard back from them I am very disappointed I use to love this app now I have little hope of it
Rewards couldn’t be used 1/5
I emailed the drop support about issues about ubereats rewards but never gotten a reply.
Okay app overall 2/5
I have joined Drop for about over a year now since my friend recommended it to me. I remembered at the beginning when I signed up, I was asked to pick 5 merchants as my power offers. The choices were very limited in my opinion at the time. So I was forced to pick merchants that I rarely or never shopped at. Once I selected them, I was told they cannot be changed. I wish Drop has an option to change those power offers from time to time as I have 3 of the 5 merchants on there that I don’t shop at at all. So I’m only really making use of 1-2 vendors, which minimizes my cash back potential. If the developers can make that option of switching out the merchants for the power offers available, that would be more than awesome and I will definitely rate this app a 5 stars, plus I will refer Drop to my friends and family. As for right now, this app is pretty much sitting on the side lines earning cash back in a painstaking slow rate.
Great Customer Service 4/5
I got this app but wasn’t sure how it worked exactly. I reached out to customer service and they were very helpful, and willing to work with me! I am very excited about the concept (using my own credit card to earn points), and I am ready to give it a good try!
Easy earning! 5/5
I love this app! I earn point just shopping at the stores I already shop at without having to upload or submit any receipts. Also, you earn points on the entire purchase, not just certain items. I’ve used my drop rewards to treat myself to many a Starbucks and Target run!
Great so Far 4/5
Drop is like receiving additional points on your credit card that you can redeem for gift cards. They did not support my bank, so I was unable to use the app until I applied for a credit card that was supported. Since there was a lot of time between when I first set up the account and when I actually had a card that was supported I chose power offers that were relevant to where I lived at the time. I now live somewhere different and one of the stores I chose as my power offer is not longer available for me to shop at. It was disappointing that you can’t change those. However, I emailed Drop support, and they have agreed to let me change it; therefore, I can’t complain too much.
Changing Rewards 2/5
I have had this app for a while now, and I didn’t have problems when I go up 5,000 and redeem them. Once I started letting the points accumulate, they kept changing the rewards on all the good items, so I decided to wait and let it go up again to redeem the good cards, but now that I reached a high amount of points (21,695) they say that they changed the rewards again and the starting points are at 30,000 rather than 5,000. PLEASE FIX THIS!!!
Not a fan anymore 1/5
By eddie is sad
Don’t like the new update takes to long to be able to redeem anything.
Nice app 2/5
Good but I’m not earning. I link our account but only the primary account shows (my husband credit card number) my credit card number which is authorized user doesn’t show up meaning maybe thats why I’m not earning points. And sad because i do all the buying in the house.
From good, to okay, to just useless (for me at least) 1/5
This used to be pretty decent, one of my power offers is somewhere I shop once a week for groceries. I could redeem when I hit 10000 points for an Amazon gift card, then they changed it to redemption at 20000. Now you have to accumulate 30000 to redeem and amazon is no longer an option. Huge bummer, drop was offering something I finally could use but now it doesn’t seem to be any benefit to me.
Love getting cash back! 5/5
This app is completely awesome. You link a card and after that all you do is go about your week shopping, getting groceries, getting some fast food, etc. and you automatically get points which leads to cash back! You can also complete pretty simple offers for some extra points as well. The support on Drop has also been extremely helpful!
So easy to earn 5/5
By Seedling man
I haven’t been using this app for a long time. But in the time that I have used it, I have made money. I like that your select 5 power offers and every time you shop the brick and mortar store you get points. Be smart though, you only get to pick your 5 power offers one time. I haven’t done an online order yet in the app, but it looks very easy. In other words...make money by shopping where you always do.
Worst app ever 1/5
This app use to be great now it has become the worst app I have ever used. Extremely disappointed. Will be deleting.
Easy App 4/5
This app is easy to navigate and helps me earn on items I’m already planning to purchase anyway! Would recommend.
My daughter told me about this app. She
Explained how she loves this app. And how she earned enough points to redeem and received a Starbucks gift card. So now I’m excited and can’t wait to use it.