A Lifesaver!! 5/5
I tried for three days to find a reliable and legal way to download music to a video I had to make for a class. Finally I found Dropbox, and it saved my grade—and my life. Thank you so much!!!!
What is going on? 2/5
All of a sudden I cannot upload documents from my iPad. I get a whirling ring of doom despite high speed Internet service. I prefer your services to Google drive, but having to use my laptop to attach all files is a hassle, especially when traveling. Please fix this.
Images don’t load 1/5
I updated and now my uploaded images from the web browser don’t load on my app. Boo this app
Cannot upload files to iPhone or iPad 1/5
All my power point presentations are not uploading to either iPhone or iPad. Use to work seamlessly but for some reason, maybe iOS update, it’s not working now
Canceling service 1/5
Easy to get on but maze to cancel. Want to cancel and don’t know if it happened. That’s why I don’t like these sites with free trial. Misleading. I canceled Dropbox on this. Date don’t know why it was sent to me by a client. I’ll never pay for a service like this. Pure bs.
Crashing when attempting to save a scan as PDF 2/5
Terrible. I rely on this feature so much.
STOP MAKE NOT WORKING UPDATE 1/5
When everything is working, do not update!!!
Former fan 2/5
Agree functionality is poorer now on dropbox personal than before after updates to dropbox and/or ios on ipad pro.
Long wait times for attachments to emails. Hangups. Clunks.
Have used as my primary storage/synch app for some time.
Recent problems are perhaps dropbox tactic to drive upgrades.
I may have to switch, as there are certainly other options that I already pay for.
Update problem 5/5
By Hani AlGhamdi
I download a video from dropbox laptop to my IPhone and when I lunch the app here and I want to save a video It doesn’t work like before! what I can do I need it too much
UNSAFE FOR DATA! DEACTIVATED MY PAID ACCOUNT! 1/5
I've been a paying Dropbox customer for years and use Dropbox for my personal use and my music business. About 6 months ago a company I was working for sent me an invite to Dropbox to share files and join the team. The company did not like DP's service, so cancelled their business account and along with it - Dropbox locked me out of my personal account. I emailed support asking for them to give back me access to my personal account, which I had been using for many years separately from the business account I had joined. Support informed me they are unable to do so without permission to reactivate account from the business admin of the group I joined. My admin immediately emailed them to approve the reactivation, upon which DP said they can no longer reactivate my personal account due to the fact that the business account was deactivated over 30 days ago. I am completely livid - I have lost thousands of dollars in potential music licensing because my only access to my files were through dropbox. I cannot understand how my personal account, with extremely important files on it, that I've had AND PAID FOR now for many years would get deleted and deactivated just because an outside business group had decided to share files with me. I even paid for a year in advance and am paying for my account to not work!!! Customer service has not been helpful at all and I need a solution ASAP.
Fails to work after latest update 3/5
Worked fine until the update 2 days ago. Now files will not open regardless if they are Excel, Word or PDF. Also doesn’t matter if connected to wi-fi or not. Please fix!
Can no longer open excel files from drop box!! 1/5
Can’t open any of my excel files since the update.
Latest Update Causing Problems 1/5
Dropbox updated the app for IOS (iPhone and iPad) yesterday (2/13/2019) and since then I have been unable to access my files in MS Excel or MS Word. Many other users have had this problem according to the forums. I’ve used Dropbox for several years to all of a sudden lose access... and with no answers from Dropbox.
Excel and Word not compatible with Dropbox 1/5
I have updated all apps and software as of yesterday, and getting an error message “cannot open file. Office cannot file. It may have been deleted or moved”
I’ve lost all ability to use my Dropbox features in Excel and Word.
Bad Plans and Background Upload doesn’t work! 1/5
By Emin Emini
I used Dropbox for several years. But time by time I started to be disappointed. Firstly I have to pay 1TB Plan and I’m not using 80% of it. Secondly Background Upload is not working! I have in queue 22,000 photos and more waiting to upload in Dropbox. This happened cause app doesn’t work properly. I tried everything, to reinstall the app, etc., but it doesn’t work.
Dropbox, please make at least 3 different Plans, cause I don’t want to pay for something I don’t use. And make sure you fix Background Upload.
Many friends of mine left Dropbox cause of this. If you don’t fix it, I’ll have to leave Dropbox too. And If I get comfortable to another platform don’t think that I’ll be back.
“If you don’t listen to your customers, someone else will”
Can’t open files in excel after update 3/5
By Across the shore
Can’t open files in excel after update
Today’s update was not good 3/5
On my iPad and iPhone I can no longer open excel files stored in Dropbox. Excel still works for work files stored in OneDrive, but not my personal files stored in Dropbox. Other than today I really like Dropbox.
HELP!!! Does not work on my iPad Pro anymore! 1/5
Every since the system update I cannot access my two Dropbox accounts via Microsoft apps (work and excel). I have cleared the cache, uninstalled and reinstalled Dropbox and made sure I didnt have a passcode on. BUT nothing is working - which makes it useless!! Help - any other ideas on how t fix this (I deinstalled Dropbox from the Microsoft apps and tried to reinstall it but I keep getting a “No network connection Please check your internet connection and network settings and try again” - which is bull because my internet is fine. HELP!
I like Dropbox for its ease of use, but without end-to-end encryption, Dropbox is not a good choice for security-minded individuals.
Audio silence while playing. 3/5
Every other day this app bugs and plays my new mixes in silence. It’s so frustrating. Please fix this!!
NOT EXPORTING ANYTHING😫 4/5
i cant believe This app is not working properly please fix!! thanks
ALSO IS NOT LETTING ME SAVE FILES FROM LINKS😡😠
Add this please 3/5
Can there be something where you can select more than one photo or video and you can save it to your camera roll? It makes no sense how I cant do it at once.
Best cloud storage solution by far 5/5
By Mike Swarts
It just works
Trash, dark UI 1/5
Dear PMs of Dropbox, why does it take me hours to figure out how to get a video on Dropbox onto Instagram?? It’s a dark UI where you make it intentionally hard to use other products and you’re just keeping your content inside the black hole of your app. Make integration with other apps easier!!
Unsaved files are gone 1/5
I opened a text file and was writing some important stuff, then I opened a PDF file & took me to Dropbox alp, opened the document & my unsaved text file was gone poooph disappeared. Now i have to re write all over. This is outrageous.
Please fix bug 1/5
I love DropBox, but have been having trouble opening files on my iPhone X. Everything on my end is working, but the app doesn’t let me open files. Fix this and I’ll change my rating to 5*. Thanks!
Currently 100% broken 1/5
Won’t load previews of any photos, and won’t download anything to my iPhone 8
By Dj Whizlam
The current version has bugs and keeps shutting down!
Found myself unknowingly paying for Dropbox plus and when I tried to cancel subscription I was sent on a loop between websites (App Store support and Dropbox.com) telling me how to do it but no actual cancellation.
I can not save anything any more. I like to save knitting patterns,now it asks where to save, but no where is in dark print to choose as an option. Grrr
I have been trying to cancel my ? Dropbox account 1/5
By Mad Dora
I have had Apple rep try to help me contact you about my account which is really not my account, but that of my deceased husband. You have NO phone contact to talk to anyone.
You want me to send you message, but only under my husbands email address and password which I do not have since he did not share them with me prior to his death. I tried for 3 hours
To get the information to you to cancel this account to no
Avail. I was finally advised to call my bank and put a stop
Payment to your yearly bill. Perhaps then you would contact me to properly cancel this account. I really do not know if all
The information presently in his account will be canceled along with this stop payment. I am hoping it will not. Your emails are signed the Dropbox team, but you do not want to talk to me.
LOVE our business plan! Please fix one problem! 4/5
I love this app. Totally revolutionized our business. I REALLY NEED on app an undo button. The ability to drag and drop files is nice but it’s TOO easy. Just scrolling through files, you grab one and move it to another file and have NO idea what happened, no way to track it, and no undo. Please fix! Also maybe make it so have to hard press and wait for it to jiggle to move like in iOS.
Also be nice to add a blank “sheet of paper” to a file that you can jot notes on and save like a pdf right from the app. This would be SUPER.
All files deleted! DO NOT TRUST DROPBOX 1/5
By Jeremy Jug
I have never reviewed any apps before but I am fuming, and just want to warn everyone about this app. I had years worth of photos entrusted to Dropbox but they decided that I don't need those photos anymore and just deleted all of them! Tech support can't retrieve the files anymore and all they can say is sorry for the inconvenience?!? Take my advice, delete Dropbox and just download Photobox, I haven't accessed my account in years but lo and behold my photos are still there.
Literally just ONE issue... 4/5
I’ve used dropbox for years. I love it...just ONE question, can we PLEASE get a feature that detects a duplicate upload and at leas asks if you want the duplicate photo uploaded? 😭 it would literally be perfect if so!
Great app! But... 5/5
Now this isn’t anything major but I just want to point it out. So I use this app a lot but after a few days of importing and exporting files, when I click export it says exporting but doesn’t seem to make any progress. So I wait a little while and it still didn’t change. Please fix soon. Thx
Files compatibility fail 1/5
Have to give this one star because they insist that apps **cannot** be made to work with Files unless you turn off passcode lock. Nonsense. Resilience Sync does it just fine. Fix this very basic feature so I can secure my documents, or your app is useless to me.
Also: the ability to email a file, rather than a link to a file, is important to me as well. Oh well. Off to the competition....
It’s really good for saving Minecraft worlds for pocket edition and you can also change the ending of .zip for computers to .mcworld for Minecraft so yeah pretty good
Problemas de audio de video 3/5
Tiene problemas al reproducir video el sonido no se escucha, no tenia ningún problema anteriormente en videos ya vistos. Arréglenlo pronto
I can no longer easily save or access files on mobile. I just get the spinning wheel. I can’t save files or easily upload them.
I’ve tried clearing the cachet the app, deleting the app and restarting my phone, redownloaded it and the same problem presents itself. I use dropbox for work and this past month has been one headache after another. Taking my business, and my corporate business, to a competitor’s cloud service. Sick of all the bugs!
Why can’t I view doc 1/5
I’m on iPhone X and I can’t open documents why?
Better Choices 3/5
By Jacob Martin
I used to use Dropbox as my primary cloud backup service until I got better deals from it’s competitors. Today, I received an email giving me 200Mb, which reminded me of using Dropbox. I used it today, and noticed that it has not improved, and has in fact, in my opinion, gotten worse. It still has limitations it’s competitors do not have on both Android and iOS(iPhone). File management needs improvement. Speeds are not what used to either. Dropbox used to be the leader in cloud storage. One Drive and Google Drive offer more for less. Mega is better for privacy minded individuals.
Account switching 2/5
Will you please add the ability to switch between a work and personal account without logging all the way back out/in every time?
Would love even more if audio player played FLAC audio sounds
Hello, how about a way to export multiple photos? 1/5
Kinda useless if I have to one by one export images and video. I used to really enjoy Dropbox until I tried to use it on my iPhone.
I can’t upload any new files. I haven’t even used half of my space and it won’t let me add pictures.
almost fantastic. 4/5
there should be a way to save multiple photos to your phone camera roll at a time. it’s takes too long to save each photo one at a time. otherwise, it’s great. transfers media from my phone to computer instantly, and vice versa.
Can’t download 2/5
Have been having issues downloading to my camera roll for the last week or two. Sometimes reloading the app fixes it temporarily and sometimes only a restart of the phone fixes it.
Unable to view files on mobile 1/5
Even after uninstall and reinstall, still cannot view my files via the mobile app. When I click into a file (a pdf, for example), I get an endlessly spinning wheel.
Can’t Download .mov Files 1/5
The app keeps telling me .mov files are incompatible with my device or something of a similar effect. This is false, since iOS uses .mov. The app basically restricts me from something it should be able to do.