Never wanted this and can’t cancel. 1/5
By H blocker
I don’t EVER order subscriptions. I don’t use drop box. I don’t want this and I can’t get rid of it.
We hi roset r
So dumb 1/5
I downloaded this app. Bought a new computer. Been trying to upload my photos to drop box for the last week and a half. My settings are set to upload to Dropbox in the back ground. It only uploads when I have this stupid app opened. I can’t get all my pics like I normally would. I hate stuff that says works very well when little stuff like that isn’t working the way it should. Fix it.
Warning!! Don’t try the trial upgrade. 1/5
My wife tried the free trial and tried many times to cancel it but was unsuccessful. She was not able to sign in because it said her password was wrong. Now our bank account has been charged $450. She understood that it was going to be $12 per month. It seems like they try to not let you cancel. She tried emailing but got no response.
it’s a good app, it’s very useful when i broke my screen and needed to upload about 3000 photos off my phone but a huge issue is that when i need to download them all BACK on my phone, i have to go and redownload EVERY individual photo. i don’t have time for that !! they need to add a feature where you can select multiple and export them to camera roll all at once and/or select a folder(s) that you can download to camera roll bc it’s so annoying to redownload every picture/video individually. PLEASE FIX THIS
Absolute Garbage! 1/5
As of Nov 13, 2018 this version is absolute garbage! Users no longer have full access to their files on their phones. You are limited to ONLY what this piece of crap allows the user to use!
Whoever’s idea this was should be fired! They took a great platform and made it useless.
If this isn’t resolved in the next update, Dropbox will no longer be on my phone.
As it is Google Drive has eaten their cheese. Now it’s about to take their spot at the table. And Google Photos provides no reason to use Dropbox.
Dropbox is about to be dropped!!
A Thought: A Replay Option for Audio Files 4/5
By Suave The Performer
As a songwriter, it's pretty annoying to have to go back and forth between the app and my notes. If you added a replay option for audio files, you could take this platform to a whole new level. Writers across the globe would really appreciate it!
Very happy longtime user 5/5
I’m not a heavy mobile user, but I do some basic editing, sharing, etc. The app has been flawless for me.
I AM a heavy user of the scanning feature, though, and it’s top notch. I do all my scanning this way. Thanks for such a great feature!
Very disappointed that I would have to pay to have files saved locally 1/5
I’m a long time user of DropBox, and have always been very pleased with it, however, I recently tried to save a file locally on my iPad for use when I was away from WiFi and discovered that that feature has now been removed from the standard Dropbox account. I’ll be moving all my files off Dropbox to OneDrive - I get 1 TB of storage there plus Office for my laptop and devices for less than I’d have to pay for just 1 TB on Dropbox - doesn’t make sense.
Background sync doesn’t work unless you leave app open 2/5
Background sync doesn’t work unless you leave app open. Edit in response to developer comment: I did have background upload over cellular on. Basically it just doesn’t work well. What if I don’t change locations? Why should it matter for uploading? Why do you need location? Why arbitrarily choose to not upload large files? I expect background sync to work fully for everything otherwise I need another solution and one that doesn’t use 25% of my battery!
Almost really good 3/5
The scan feature has been really nice but one thing has driven me crazy. Using a phone, how hard is it to zoom into the document or receipt you are trying to capture? Not really that hard!! I personally don’t mind if i have a piece of the surface the doc is sitting on captured with the image. What drives me crazy, however, is ALWAYS having to adjust the image to actually capture what i intended to. The success of the auto detect feature is less than 50% for me and that’s only because I’ve gotten better at tricking it. Long story short, please Dropbox, at least have an option to disable the auto detect feature. I keep thinking this is going to fixed with updates but it hasn’t.
Won’t Sign In 1/5
By Gi Hutchinson
For some strange reason my account won’t sign in. It’s saying “signing in” for the longest amount of time. This is definitely a problem with the app and not my iPhone
Background upload on iPad 3/5
Needs a repeat option 4/5
This app would be great if it had an option that allowed you to loop the music! Please please add it!!!! Thank you!!!
Many videos I downloaded I cannot hear and I see the time and screen moving, just the sound doesn’t work😥
Very difficult to cancel trial subscription through Apple. 1/5
By PitViper Hunter
Very difficult to cancel trial subscription through Apple. Dropbox keeps trying to bill me.
Best app 5/5
I have been using this app for almost 7 years. But I have this issue with this otherwise great app, it doesn’t do background uploading on iPhone X. The app has to be opened for the uploading. Is there any way to fix that?
Can’t email a real document - only links 1/5
What happened to being able to send out an actual document? I’m only able to send out links to the file through Dropbox now. My customers don’t want to follow a link - they want the contract in pdf form! I’m paying $99 a year. I should be able to mail out a contract directly, instead of saving it to my Files folder (then emailing from there) or taking a screenshot of the contract. Why is this an UPGRADE? You’ve taken away the most important part of my business!
Slow Slow Slow 1/5
Why does it take a whole week to upload my pictures and videos??? And hours to download one video??? Unacceptable. And don’t tell me it’s my internet connection because I’ve tried downloading on 4 different WiFi networks including my data and it’s the SAME THING. Also the stupid background upload is useless because the app closes itself every 5 minutes so really the only way to download your stuff is to have the app open on your screen the whole time. What a waste!! I will be cancelling my subscription!
Not use cause didn’t understand! Told trail bases, after 90 days made a subscription! I didn’t want it, and would not Want to pay for it.
The Background upload feature requires location access 1/5
This feature is available without location access on Android. It is NOT necessary in order for the background uploads to work. Once this privacy breach is fixed for iPhone I'll give 5 stars. This is the main reason I use Dropbox and do NOT want to have to share any info about my location just to make it work.
No dark mode :( 2/5
By Jimmy Costanza
This app hurts the eyes when using at night, please help.
Simply Outstanding... 5/5
By Steven Zyler
...especially as a PDF reader. An alphabetical index selector on the right side of the Files tab screen, rather than just the scroll bar, would be a handy improvement, especially when hundreds of files are displayed...
Very buggy integration with Apple’s “Files” app 1/5
Dropbox folders that are favorited through Apple’s Files app appears and disappears randomly. This doesn’t happen with Google Drive.
Pull to refresh? 4/5
Could we get pull-to-refresh for the file listing?
BTW, thanks for adding folder paths to search results.. hugely helpful!
I’m done with Dropbox 1/5
I have been waiting for almost a week my phone to upload all the photos and videos to my Dropbox Plus app and I finally found out why it’s taking so long. The app continually and unexpectedly closes every 9-10 seconds. I thought it was a setting that I missed. Nope! Just a poor app that overcharges for cloud space that I will cancel subscription on and just invest a little more into my iCloud.
Updates make it unusable 1/5
I don't care about recent but now it takes 10x as long to get to the actual folders I need. Fire your UX designers
How to cancel and not renew? 1/5
Where should I go to cancel my subscription ?
Please let me know
Can’t find that option
Camera uploads 3/5
Camera uploads is ridiculous. Having to manually open it to start uploading is so dumb. Have to open 5 times for a small batch!
Buggy - cannot access any file from App 1/5
I am a Dropbox professional subscriber for past several years but now will be moving to google drive and cancelling my subscription. The App has a major bug since iOS 12 - I cannot access any file from the App but I can access same file using mobile safari. I have been emailing customer support for past 2 months and keep getting canned and useless responses. I also tried to escalate to Drew Houston, CEO of Dropbox but I don’t think he cares. I will be writing about this bad experience on other social platforms as well. I have been a shareholder as well but given how bad their general approach towards customers is, I will be selling my shares as well.
“NO REFUNDS”? 1/5
I signed up for this “free” service 3 years ago for a high school choir parent volunteer position. I haven’t used it in the last 3 years and last week was charged $99 for a subscription. I try to cancel and it says “No refunds unless required by law”. Pretty snarky way to make a buck. Please refund my money and cancel the subscription I haven’t used.
They are terrible, don’t do it !!!! So hard to cancel
167 MB? Why? 2/5
Why this is 167 MB when it saves files to server???
Cant do search in word documents anymore?? 1/5
Cant do search in word documents anymore??
The new big folder look 1/5
I HATE IT. Please put it back the way it was !!!!
Lost all my file 1/5
By Looking for sign
As a student, I used to store all my courses and stuff in my Dropxbox account. After not using it for a year and half, I tried to find a file but it’s showing error 404 or account inexistant. I am in distress right now 😭😭😭.
Dropbox is useful but the business model is 100% sleaze. 1/5
I experimented with Dropbox business. That was a mistake. Even though I didn’t associate a payment method, the company started taking money out of my account. Looking at my subscription list, I saw I was paying for two accounts. I canceled my trial business account and had to jump through multiple screens, all designed to progressively scare me into keeping the account.
I already question Dropbox’s security and his didn’t aid my lack of confidence.
Love app hate paying 3/5
I love this app but I hate paying for it. Considering canceling my subscription. I would hate it less if you could see the last time a folder was viewed by someone it is shared with.
Didn’t know you could lose files in here 1/5
By Steve aaaaaaa
I thought as long as I had a user name and password for this thing, my files would be saved in the cloud somehow, and I’d always have access. Not so. After my lengthy absence for about 1 and 1/2 yrs., I tried to retrieve some files und my un and pw. I ended up only finding about 2 of like 101 files and a third (short video! That I don’t recall uploading. 🤷🏽♂️ so much for trusting cutting edge software without a backup to the backup.
Poor support 3/5
I have been using Dropbox as a tool to exchange files between my iPhone, 2 ipads, and several windows PCs. When I encounter errors, the messages are very ambiguous. Often the message is followed by a “try again” phrase. Trying again has never worked without doing additional research and changing the operation. Often the change involves using an alternate ‘cloud’ and it’s tools.
The only support tool that seems to work is the the ‘community’, but this is normally very high level and cluttered with noise. It requires a lot of time in searching and reading that rarely returns a helpful answer.
Finally found “print”! 5/5
I love this app and I use it all the time to print documents I have saved. With the latest update, I can no longer find a way to print. “Share” doesn’t offer this option. Where has it gone?
Update: I finally found it buried under “Export”
Great for mobile docs. But when uploading photos from camera roll I'd like to see a camera roll as it is on iPhone. NOT as moments. It's a hassle now so I created an iPhone album called Dropbox and when uploading from it it shows it like a camera roll.
crashes on ipad 1/5
the app crashes constantly when uploading photos from the ipad
thank for dropbox 5/5
thank for dropbox❤️❤️
New IMO 5/5
Forced to download app due to terrible mobile website 1/5
I would rather have been able to email the pdf I needed from mobile web, unfortunately Dropbox's mobile site has zero functional capability so I was forced to download the app for what should be an easy in-browser task...
Easy and fast 5/5
By Alexander Kenton
A fast n easy app, however I hate just one thing, if your close to running out of space you can’t use the app, otherwise this app is great
It’s a great productivity tool for me because I also have a Dropbox agent installed on my Linux machine.
I only wish iPad app rendered .md files.
The app used to be more intuitive and easier to use in previous iterations. I have been a premium member since 2016, overall this app fits into my workflow perfectly, there are just a few UI issues that I have. I feel that Dropbox takes steps backwards sometimes instead of forward. Can we at least get a “save all” option for photos?