Annoying App!! 1/5
I have an email and password at a store, now when I just log in it rejects them. So I started on the app as a new member assuming it has nothing to do with my info at the store. Now it says the email is already taken and to use a different one. I’m not going to set up a new email just for this app! If I am already set up at a store, I think I should be able to get in on the app.
One of the best Apps - Ever! 5/5
You don’t appreciate a feature like filtering, until you’ve worked in development. This is very well built app! Love it!
Found a pair of sandals wide width. DSW has many choices
Having fun using this application 5/5
I love this application
Thank you 5/5
Love it 5/5
I love DSW, all my shoes are from this store.
After while Crocodile! 5/5
By Did someone say shoe sale!!!
Great selection of crocs! Applied multiple promo codes & VIP perks. Awesome shoes for $7, unbelievable!!! Later alligator!
E gift card 1/5
App does not work well!
Terrible customer service local store 3/5
By Lil Wanye Crew
So I was in the store today had my purchase at the counter and the lady sevicing us would not let my two coupons apply $20.00 worth of coupons !! Came home placed the order on my phone app and now the gift will be late
She said she couldn’t even manually put it in very disappointed in the customer service and the lady before me was the same !
Black wedges 5/5
Found at stoke but not my size. Easy peazy. Looked on line. Found my size and ordered. I will get them soon. So easy.
Shopping Made Easy 5/5
Everything was so easy and user friendly! Got the shopping done in 5 min and had time for things I enjoy! Thank you, DSW!
Excellent except one thing. 4/5
The only problem that I have is not being able to search for leather shoes only. There are several options for filtering search results, but not leather. When I put leather in the search box and try to search just for leather sandals, it gives all the sandals including ones that are not leather. That makes the whole app useless for me because I am only interested in what I am looking for and not searching for thousands of shoes I don't want. Other than that the app is great. I would've given it 5 stars otherwise.
Great Finds/Amazing Deals 5/5
By Evarae J.
Whether it’s shopping for myself, for a friend, or a loved one; I always find something at DSW! They have a great selection from accessories to shoes with amazing discounts. Become a DSW VIP member and save even more! They’ll even give you $5 off for your birthday!!!
Thank you DSW!
Love it 5/5
I simply love the app the notifications and all the free shoes that comes with it. It makes my shopping tracking and receiving process extremely simple
Lying lying lying 1/5
No phone working for support. Prices much more than in the store. Store said you can get the correct size online and then got home to order after purchasing to exchange but ended up getting different price. I’m basically screwed!
Wish system scanned Credit Card 4/5
I have had the same address for 4.5 years but the process says the address is “invalid” I re/entered the same address as a secondary address and my order was accepted. Confusing.
App No Longer Accepts Password 3/5
Over the past month my password has suddenly stopped working in the app only (iPad air) but I have no problem using the same login details to access my account via a browser on desktop, iPad or iPhone. I tried resetting my password just in case but it didn’t fix the issue. I’ve also deleted the app and redownloaded it to no avail. It’s a shame because I like the app and used it often to purchase.
Difficulty using a gift card 1/5
I tried using a gift card but it didn’t apply it
To the amount. When I first entered it. I didn’t see a balance change so I entered it a second time. It indicates that it already had been used so I thought once I checked out, it would apply, IT DID NOT! So frustrating!
Easy Peasy 5/5
By leroy me
This DSW App is fast and convenient! I highly recommend!
All of the bonus treats make it especially fun to shop here. Love it!!! Bring back the coolers. Lol
Great App! 5/5
By Golden Rae
Very user friendly. Checkout is a breeze!
Great Shoes and Great App 5/5
By Jenn Flowers
I really love DSW. They have absolutely amazing shoes, and the rewards are great. I saved $15 off the last pair of shoes I bought, and $10 off the most recent pair. The app is super easy to use, stores all your information, and works well with an iPhoneX.
Shoe lover 5/5
My favorite place for any shoe I might ever want, I find it at DSW.
Good quality 5/5
The products I received are all good quality and the service is excellent.
Not worth the effort 5/5
Until the update this app was easy to use. Since an apparent update it won’t accept my password (which was not a problem before) and locked me out. I had to call Customer Service. Wait time 43 minutes. The Service Rep was very nice and stayed on the line with me. Emailed me a temporary password. Didn’t work. She went into my account and entered a temporary password. That worked. Tried resetting x3 wouldn’t accept. She has now referred to technical support. I have invested way too much time for an app. I will just go directly to their online site and order. I wish success to others.
Beautiful site easy to use and nice perks. Good shoes. Addicted to this
Big Savings! 5/5
By love Sketchers
Just tried these shoes on at Rack Room for 49.00/ same pair at DSW 26.00.
Lots of shoes 5/5
I like it but you need to be able to type in what you’re looking for for example echo and it should bring you to all the echo sandals.
Easy but... desappointed ☹️ 3/5
I like the DSW app, it’s very friendly, but I wasn’t able to use some Visa electronic gift cards that I had, so I had to go to other online shoe store where I was able to use them.
Fun shopping at dsw 5/5
By crazy shoe lover
I love all the selections available and how easy it is to buy at DSW!
Needs Video 5/5
I love the ease of DSW app but they need to have a video like Zappos.
Would probably buy even more shoes if they had videos
Where’s store-pickup? 4/5
Great filters and sort options, easy to use, easy to checkout. Annoying bugs when trying to remove items from my cart. And I really would like to have a store pickup option but I couldn’t find it anywhere on the app!
Where is the “FIND IN STORE” button? 1/5
Thanks for reply to Find in Store Search. This feature you told me to use, i.e. using filter etc. does not work on either of my iPads. I get a “we could not find what you were looking for” message. The older app found nearby stores. Maybe it is just an IPad issue. I cannot use this app. To browse for shoes in my store. I have to go to store if I need shoes fast. Shipping takes a week!
The developer replied to my Rate. Thanks BUT like I said the filter “need today/find in store” DOES NOT WORK! App is only good for ordering and getting it delivered. Does not work on ant of my Apple products.
Pretty good 4/5
It works well to find shoes but the way it limits cut and paste is very annoying especially if you need to reset a password or post a code.
Can’t paste in password 2/5
By Dave Mo
I use strong, randomly generated passwords and need to be able to paste them in to the app. I can paste them into the password box when setting up an account, so I can’t get the app to work. Is there a security reason for not allowing pasting? Is that security consideration more significant than discouraging unique, strong passwords?
Love DSW. Big shout out!!!
Love DSW 5/5
By Puss in boots2
What can I say, I just love everything about DSW!!!!
Best Ever! 5/5
I LOVE the new DSW app! SO much better than the web site. Way to enable my shoe habit.
DSW is awesome, returns are easy, quick and pleasant, rewards often. One thing I wish they could fix is making it easier to cancel an online order if needed. You have to call customer service and the wait is really long. But, free shipping!
Love the shoe store, easy to use app! 5/5
I love my local DSW shoe store. But this app has so much more on it, app is very easy to use
By Kenyetta R
The app needs to be able to be unfiltered for the items you have no interest in instead of having to select the items that you are interested in. You are only able to select a certain amount within each category.
Love the wide selection, prices and convenience of online shopping. Definitely will recommend to family and friends
Really disappointed in new rewards 4/5
DSW recently changed their reward system. I have been an elite member since 2009 and now I hardly get any rewards and the logistics has been horrific! I ordered three pairs of shoes one pair came correctly and two pair came incorrect. It is taken me several weeks and the shoes are still not back and they have not put the rewards back into my account to that I use to purchase those shoes. Are used to love DSW but after so many issues and emails back-and-forth I would say never go there again!
Love shopping at DSW 5/5
Great quality and price.... new to the online shopping experience, and it’s really convenient. Still love touching and feeling first, but sometimes convenience wins out!
I don’t like shopping takes too long 1/5
By dsw maniac
I want my gift to arrive ASAP
Great selections 5/5
Quality shoes and good prices. Sales are also comparable to Nordstrom and Macy’s some shoes better. Free shipping and free returns. I like that with the merchandise returns labels included. Great shoes and fast delivery.
Good company! 5/5
Good product! Great customer service!
Love DSW 5/5
The online selection is fabulous. My new favorite are Cloud steppers by Clark’s
Rewards not showing 1/5
Every time I try to use this app or the online platform, it always says that my rewards can’t be uploaded at this time. I would probably shop more often but not when I don’t know if there are applicable awards I’m not seeing. I only bought today because I was desperate for a certain look. Frustrating.