Works like a charm - Except don’t swap buttons 4/5
This app has been a rockstar for me. Even has a handy integration for my Apple Watch I can use to approve on.
My one suggestion is that when you have an approval option with Approve on the Left and Don’t Approve on the Right… Don’t suddenly swap the buttons!
I mean seriously folks, this is very basic and avoidable unless you’re purposefully trying to F with people. In that case - we’ll played and funny.
Don’t blame the app bc you didn’t set up your duo acct before it was enforced… 5/5
First, my one complaint is the lack of labels for services that aren’t branded. I have duo on a few things that look like gibberish and I haven’t tried to see if I can customize it yet.
I love that I added this to social media and shopping accounts to keep nerfarious activity out.
That all being said, most of these complaints are from people who didn’t follow instructions on emails from their employer or university.
There’s a due date and people just ignore it so then you’re locked out. 🤷🏼
Worse, you’re a parent logging into your adult kids account either very kindly paying their fees or without their knowing checking up in their college work and have a complaint.
It’s a security feature and it’s working as intended.
Recent update made app nearly unusable 1/5
Make refresh as easy as before
I wish BYU will not use it 1/5
By Jupiter Cosmos
So many glitches and errors
This app deserve negative stars. 1/5
I can no longer access my social media or work email because I got a new phone. The only way to access the code is on my old phone that was water damaged. There was a supposed prompt for me to screenshot a back up code in case I can’t access the old phone but I was never prompted to screenshot anything. Regardless i can’t access my old screenshots that weren’t backed up and were on my old phone. So if you are in this position you’re basically screwed.
No support for migration from iOS to android 1/5
OMG how lame! There’s no support whatsoever for migrating from an iOS device to Android! None. No way. You lose, plain and simple. Sheesh!
New Update is bad. 1/5
By discouraged student
idk what duo did but they managed to make what was already the bane of my existence worse. Not only did they switch what side the accept button was on so now i instinctively decline my logins, but they also made it so if i approve a login on my apple watch it doesn’t actually register. Also, if i approve a login through notifications it doesn’t clean the attempt from my app so when i go back into the app it shows that login attempt as still current but if you try to interact with it the app gives you an error code. I wish i didn’t have to use this for school bc it does nothing when your data gets stolen anyways. DUO YOU DID THIS FOR WHAT!!?!?!
New UI update completely unnecessary 1/5
Before I loved DUO because it was so simple now with the new update, everything looks so cluttered and just not needed
By Allie Unicat
My school set a deadline for students to get this or else we won’t be able to access our student accounts at all. I was forced to download this and it’s awful.
By Truk Meister ;-)
This application used to work pretty well until the last update. Now you have to manually refresh the random code.
Before the update if the application was not the focused application once you brought it back up it would generate a new random code but it doesn't do that now.
why fix something that wasn't broke. Yeah so things are a little bit bigger and may be easier to read but a worthless update that broke it
Don’t “fix” what isn’t broken 1/5
The new interface is horrible. Too much whitespace. Old interface was simple and easy to use. There was no need to “update” things except to maybe justify some worthless marketing exec’s salary.
Works Fine, But Ugly 3/5
Functions as intended, but the new design is terrible.
Put Approve to the left of Decline.
Bring the prior UI/UX back.
Simply horrible. 1/5
This app stunningly bad designed, with maximum amount of effort putted into making your life work against you. Most importantly, it one of if not the most hard to use application that once is activated you can never ever get cancel it’s service! What else could you be looking for? The duo authentication has all the unique features to make your life hard and difficult!
Duo does not promote trouble, Duo is the trouble.
HELP ME!!! 1/5
I downloaded this app for Instagram but once I got my new Iphone i decided to remove my Instagram account from dual mobile thinking it won’t matter i deleted it. To my surprise when I tried logging into Instagram from my new phone it ask for a code. Well now I can’t log into my Instagram account without an authentication code… HOW CAN I GET A CODE IF I DELETED THE ACCOUNT FROM WITHIN THE APP!!!!! Please help me
Worst redesign 1/5
Fire your UX team. The new interface made me uninstall the app.
What is this new ui 1/5
Is this like an April fools release the ui is significantly worse than the previous version
cant remove it 1/5
the duo system does indeed provide two-factor authentication, but I have found that even when logged in with all devices connected to it, I am unable to remove the service. There seems to be no option to uninstall the passcode requirement, and so I have to have two devices to access anything for my school. very useful until it is impossible to work with.
Never sends push notifications 1/5
It sent a push notification once, the first time I needed to use it. Since then I always have to get out of the app I’m using so that I can look for and open the Duomobile app. I would never willingly use this app for 2-step verification if I didn’t have to. At least I only have to use this ridiculous app for my work email
The redesign wasn’t worth it 1/5
I don’t know what they changed on the back end, but I only use the authentication for a single purpose so it may be that I don’t understand the design changes, but I don’t like the button placement changes when approving a request. What was wrong with the large square buttons?
New reviewer 1/5
worst app ever 1/5
AVOID AT ALL COSTS use google authentication or another authentication app because this app really screwed me over! got a new phone, didn’t have any of the recovery codes for my accounts ( was not aware I needed these) and now I have lost 3 accounts. I was only able to get my university code back ( through my university not duo’s help) Duo’s customer service is terrible and their website basically says they can’t help you unless your administrator. I sent them an email and just received a link to their website.
I hate this app! 1/5
I use this app for work and I can’t even log into my work systems because the freaking codes I get are not working and I been going through this for a week! Very annoying!
Why would you remove the pull-to-refresh functionality? 1/5
By Miroslav Satan
It is beyond my power of understanding why the single most useful functionality (pull-to-refresh to view a new request) was removed from the application. Now you have to minimize/maximize the app to see a request if you have the Notifications turned off. What genius sat through the UX review/demo meetings and thought this is a great idea?
Terrible Interface 2/5
By tyrese v
The new system update UI is terrible , very ugly does not look modern at all
Cant login 1/5
Forces my to get a push every time. No login not nononononono
New Interface- Bloated Corpse 1/5
Prior interface before 4.0 was clean, simple, efficient… no extra scrolling. Was stable and happy last 2 months: loaded new version, now giving false positives, getting bounced by co. VPN timeouts.
Looking deeper: giving iOS update flag to 15.0.2, no reason to update whole phone when working great on 14.7…. What happened to backward compatibility and SQA testing?
Go get bent you lazy slogs!
Terrible redesign 1/5
Most apps are the same color with the same icons and there’s no way to customize; overall visually noisy with no real-world benefits
It works! 5/5
By dave beiler
Never had an issue with not being able to authenticate via 2factor
Approve on the right, and deny on the left, it's not a natural position. 1/5
By oO Cyanotic Oo
There wasn't a reason to swap them.
New UI Design is terrible 1/5
Why does every software company feel that it needs to change its UX just because? That feels like what has happened here. Iconography is even smaller than before, relying on text to find items. I have more than 20 distinct apps and services in Duo and this app is now garbage to use. Maybe ask some users who use TOTP based 2FA for input next time?
Need some improvements. 3/5
By Tim Cook Monk
Give the option of edit “third party” as a name. Suppose I know that third party is a website then I should be able to rename this “third part” with that website name. It would be easy to track. In fact give option of renaming that “third party” when someone adding account. That way they can save that third party name with meaningful website name.
Wasted space 2/5
Cards in 4.0 take up too much space. Wish there was an option for a list view as well.
Please add a feature that we can customize the icon for third party apps! 2/5
Please add a feature that we can customize the icon for third party apps! Depends on the new UI, you should have it to make the third party app more recognizable!!!
Locked me out my Instagram 1/5
Don’t get a new phone or forget anything when setting up your account with them. This app is garbage. Also you can never get any assistance. All they do is direct you to their “resources” which is unhelpful. Once I get my account back I will never use this app again.
This is the absolute stupidest app and I guarantee you everyone agrees with me. Literally everybody hates this app it should have never been created.
Piece of crap 1/5
Making a stupid verification app doesn’t make it harder for attacks to happen, in fact it makes it easier for hackers to target what they want. Get a grip stupid asś college boards
Garbage, useless app 1/5
By duo is a joke
what a joke of an app.
Loss of internet 1/5
Why does this vpn take my internet connection away the moment I connect to it?
DONT DO IT 1/5
This app is useless DO NOT use it unless your school requires it. And DO NOT ADD UR SOCIALS
Worst app for college students 1/5
This app has been a complete nightmare to use.
I could give it a chance if I get my account back 2/5
Can’t log in to my Instagram. I made an account for restore, it’s been 6 months that I haven’t been able to get into my phone and I didn’t even make a second factor identification code for it anyway
Simply TRASH 1/5
By no more Duo
Duo’s design is anti-humanitarian
Will not load onto my phone. I have to search for it to “find” and use it. Did not even utilize the provided number for the text contact notifications.
It’s so annoying 1/5
I hate this app, and I wish we could stay logged in without having to get through each and every school website with duo verification, it makes online learning so boring and annoying because I have two different devices, one to verify and the other to access school stuff. Ugh
You need your old device in order to access your new device why can’t they just have a login option lost my account because of this app.
Developers need to be put on Trial 1/5
By Valiant heart
I resisted as long as I could from using this app until my university twisted my arm. Registering mu device and logging into my uni web portal has been like pulling teeth. Nothing like making my life harder for no reason but hey, as long as they get access to all that student meta data huh?
By jovan k
Why would I ever want to go to my phone to log into something on my computer, absolute biggest time waster for no reason. It’s not that hard to make a decent password, this is completely useless.
Please upgrade the application version to the latest version please iPhone 😭 3/5
Please you need to improve the application this month.. I’m waiting, I can’t get access to my social media accounts. I deleted the application on my phone not knowing I should have stop the two authorization 😓😢 I can’t login my iCloud on android phones please upgrade this so I can backup on my iPhone @duo my business account, personal account and information please help me out if there’s any other options 🥺🤬🥺
Struggling with iOS 15 1/5
Duo has always been a pain, but it’s particularly worse with iOS 15. Now when you approve on your watch nothing happens and you are left to believe that it worked because there is no error. This is a pretty big bug which I’m sure will be overlooked for a long time