Worst app ever 1/5
This is a nightmare i hate this app i got a new phone and I’m unavailable to login into my instagram because it’s asking me for the verification code that it’s on the old device, this is ridiculous i called the “support team” and they said there is nothing they can do, I wish I never downloaded this app, hopefully instagram can do something otherwise i will lost my account with over 80+ followers so frustrating
Never ever use this app 1/5
By far the most frustrating app with no help. I used it to secure my Facebook account and now I’ve been locked out. Like other people have said, it’s near impossible to log in once you get a new device.
Too Loud!!! 1/5
Why is your alert tone so loud?!!! If it goes off while I have earbuds in, I swear it damages my hearing. What is the purpose of this? I should sue you for hearing loss.
Worst App on my Device 1/5
Always breaking, bad customer support, and slow interface. The only reason anyone uses this is because college IT departments are so dated.
ZERO STARS 1/5
By arq 123
Awful app. I was forced to use this for work. I would NOT recommend to anyone. Stay away. Use google auth or literally anything else.
This app is annoying
App frequently fails basic functions 1/5
Siri has no problem announcing that you are trying to login but will not authorize the approval.
Not only does the Apple Watch not receive the push notifications, it cannot be configured as a standalone activator for your accounts.
Not talking with Apple Watch anymore 1/5
By Seth W; San Francisco, CA
Just upgraded to current iOS 16.02 and watch oS 9.0. The two are no longer working together. Says no account in watch when there is an account on the iPhone.
Annoying message! 1/5
Why is this app asking me to update my iOS to the latest version when I am on the latest version!?
Nearly impossible to login to student email if you get a new phone number 1/5
Attempted to contact IT and have been on hold a while. Make sure to set up everything and change your number on ODIN/OAM/your schools setup before you get a new phone. Imo, this company was designed to complicate things further so there could be more subordinates in the workforce. Why else could this trash app exist? Lol
Impossible to log in with 1/5
This stupid crap made me miss ten minutes of my chemistry notes, super inconvenient, I wish my university would stop using this application.
Do not use this 1/5
Do not, do not, do not use this. It creates so many issues and you end up getting locked out of your accounts and takes days to verify you. Literally a digital version of the Stone Age where if you lose this digital passcodes you’re screwed.
Abolish this app from the appstore 1/5
I’ve said my peace
I hate Duo 1/5
Horrible app and I hate that my college forces me to use it
It should auto refresh passcode 1/5
I can’t believe it requires manual refresh every time I try to use the passcode
Terrible App 1/5
By I hate duo mobile
The people who have not fixed the glaring problem that everyone complains about with this app are either brain dead or were dropped on their head off the second floor of a building. The worst part is that most people who use this app hardly ever do so by choice. The inability to continue to authenticate your login on a new device without using the old device, or without setting up a password you are never prompted to, demonstrates a company run by people and developers with a cognitive capacity that is the equivalent of the fecal matter that stains the toilets in gas stations.
Moving from Android to iOS 1/5
There is seemingly no way to migrate my accounts from my android phone to my new iPhone. I try to scan the QR code to connect a new device but continuously get an error it’s incredibly frustrating to deal with this app
Can’t use Duo now that I have a new phone 1/5
Why can’t I easily transfer Duo to my new phone? I can’t sign into anything now.
Garbage App 1/5
I love how the developers complain about “dumb users” and give it 5-stars. Absolutely trash. Forced to use this for Arizona State University, otherwise this would never be on my phone. In the world of technology we live in today, it is absolutely amazing folks can develop such garbage and make money, let alone that institutions like ASU would opt to use it.
The endless cycle begins 1/5
Imagine you’re walking around and you drop your phone… into a fountain. The phone is dead dead. So you get a new phone, have a restore from a 2 year old back up (yikes), and you go on your merry way. You go to log into your social media count and WHAM! You need the code from DUO to get in. You go to DUO, and DUO says they need a QR code from the social media company… I think you see the issue here. Do yourself a favor and just use a text code for your 2FA.
Great App and Misused 5/5
I am a network administrator and I must say that this Apps raising is just people venting frustration. Duo works great and just as intended. When you move to another phone, Duo’s protection and the way you have to set a password to recover accounts is HOW 2FA is supposed to work. 2FA via email isn’t really true 2FA Duo also must be properly configured in the portal as well as the end device such as your phone, needs good or at least DSL speed/service. People have crap internet, or crap/old phones, or both and expect modern tech and services to work properly. It’s like trying to fricken run a muscle car on 87 gas and expect it to perform like it is running on leaded fuel or trying to pull my boat with bald tires and wondering why it is pulling so terribly. Peeps, upgrade your phones, install the updates, reboot, clear your cache, and make sure you have decent service. VERY rare I ever see issue’s everywhere, push may go down or something in a region but that is almost ALWAYS an AWS or Azure issue. That’s my take. David
Very frustrating to verify and change. With new phone or problems, it’s always difficult
Another level of security 5/5
Most of the negative reviews are based on not having enough knowledge about the app. most students don’t have enough training and they get confused but it is on their school to educate them and tell them how to use the app.
Works fine for Cisco employees 5/5
Currently working for Cisco using Duo for security authentication … haven’t experienced an issue yet, works as I need it to.
Horrible and frustrating 1/5
By Short, sassy, & to the point
My employer requires authentication through Duo in order to log onto the VPN to work from home. I have to attempt to log on repeatedly 5-20 times each morning in order for the app to finally recognize that I’m trying to log in just so I can push a button to approve that it is in fact me trying to log in. I am still not logged in today after 5 hours of attempts with help from my company’s IT team. Now I am behind in my work, will miss deadlines, and I’m going unpaid / will have to waste PTO that I’d rather use for an ACTUAL vacation. Verify my log in attempt with a text to my phone like a normal system, please.
By suffering one
Make simple work complicated and annoying too much. Extremely 👎👎👎
May or may not get a push notification.
Duo doesn’t work for mobile browsers 2/5
By Nathanael Nolan
Gotta fix that. Can’t access my school accounts from my phone.
awful app. non existent customer service 1/5
It sends me a push notification one out of a hundred times
Need setting to turn off constant reminders 1/5
Needs a setting to turn off constant reminders that I don’t have this or that turned on or off. These stupid reminderscan be dismissed but re-open the ap and they’re back pushing everything you want to access off the bottom of the screen. Tired of aps constantly telling me they need permission to know where I’m at, what I’m eating, if the glass is half full/empty, what color my dog is, etc. Back off!
Worst app ever 1/5
Had it with this trainwreck of an app. Countless hours of useless stress and frustration trying to access my courses and other important things.
By Ruined it didn't you?
I hate this app and my company for making me use it.
It sends about 15 codes each time for absolutely no good reason, the same reason my employer got this app.
Very frustrating 1/5
By grace wassabi
I cannot add another device without having my other device, which defeats the purpose of setting up a new device. For the amount of times that I say “device”, I did that intentionally to show an example of the frustration that will happen by downloading this app.
Can’t Migrate to New Phone 1/5
By Marc, Cincinnati
App was OK until I got my new phone. I will be turning this off for any accounts that I have it on and removing it from my software stack. I got a new phone and got locked out of a few important apps, including financial related software. This is unacceptable and it has an awful user interface and experience for trying to deal with a normal upgrade cycle.
Worst app I’ve ever used 1/5
I currently have to unenroll and enroll morning for this app to work. DON’T USE THIS APP!! I am doing so only because my work requires me to. All the employees hate it
I’m not sure what all the fuss is about… It’s really not that bad! If you know how to use it, which it’s pretty self explanatory, and you use it properly, it works great! Definitely recommend!
Excellent app! One star reviewers are confused how it works 5/5
The Duo mobile app works great! I use and administer Duo MFA at a hospital in southeast MA and rarely have any issues and most of the 2500 end-users have no issues and feel it is very easy to use.
For the users with bad reviews, Two-factor push users typically have this configured from your organization end where your local IT has control of its functions. When using for personal use with the recycled 6 digit passcode, that is controlled by the vendor you are logging into, not Cisco Duo. For example a users was complaining about duo not letting them into insta after deleting the app but it is insta that controls the multi-factor reset, not duo. Others say when they get a new phone, they can't get into duo but was probably because they chose a recovery password which Duo clearly says if you set that, don’t forget it because you not be able to get into a new device without it.
It's sad that so many users give low rating because they don't understand how Duo actually works and the issue is either the organization you’re logging into or the user themselves being dumb, not the Duo app.
I have lost everything 2/5
I got a new phone downloaded this app again I was thinking I can login or something to surprise there is nothing like that my social media accounts I have lost it all how can one be encouraged to use this app again all because I wanted secured accounts Now I can’t even get access to the “secured accounts”
Awful, terrible, no good. 1/5
My job began using Duo about a year ago & using the service which is required in order for me to log into just about any portal (including my pay stub or heaven forbid my performance review system) WAS fairly simple. Until I upgraded my iphone and now I am completely locked out of the accounts. I spent a lengthy hour on the phone with my IT specialist who tried to reset my account 3 different times, but couldn’t all while I’m trying to do important tasks required for my job. I have not had access to my email outside of work for 6 months, cannot access my required performance review (I can apparently be suspended from my job for this), and can’t access my paystubs to know whether or not I’m being paid correctly. If you are considering using Duo just don’t, unless your employees agree to never get a new phone.
By duo mobile is bad
Horrible, if you own a college, use something else.
This app is passive aggressive? 1/5
By Read The Recent Reviews!!
If you read the reviews for this app, both positive and negative, an intriguing pattern emerges…
The blatantly bitter diatribe toward other users is not a review; rather, it seems as though every positive review I come across (always a perfect 5-star score) is somehow a passive-aggressive response to dissatisfied users.
An interesting approach for the developers to cover-up a slew of issues while also expressing retaliatory frustration towards their own users.
Oh, also… I never even got this app to work in the first place. Both my university and the “support team” for this app were of no use; every meager solution attempted to resolve the issue was to no avail… so I can’t even speak to the countless frustrations of others— but I am now glad I never got such a chance.
Serious Bugs. Not sure what they are doing 1/5
If you restart your router, good luck logging into your PC
Hacked debit card immediately 1/5
By Review App Man
I was forced to download for a “safe” way to access my school’s online account.
Almost immediately my debit card associated with Apple Pay was hacked and fraudulent charges were made. Needing to call my bank, destroy my debit card and have the headache of replacing.
I deleted the app on accident and I had it connected with insta and now I can’t get back into my account at all! It keeps asking for the code that I do not remember or have saved anywhere. I’ve been tryna get it back and I can’t. So pls help me on this, I need my acc back immediately! Oh and when you do get the app back there’s nothing u can do because it has nothing saved so u can’t get the code or anything for insta. What am I supposed to do??
Apple Watch app improvement 5/5
By Ryan's App Reviews
I enjoy the flexibility of being able to acknowledge the push notifications on the Apple Watch, in addition I do use the Duo app OTP code features for many 3rd party accounts. Pushing the crown to opening the app list, scrolling to the Duo circle icon, opening the app, scrolling to the vendor OTP, then getting the code is a lot of steps.
I would suggest a complication that can be put on a watch face, essentially only providing a shortcut to the application for quick access. Would cut the time to access an OTP significantly.
Thanks for all the work!
The worst 1/5
The two-factor authentication has ruined logging in for many things