Needs more widgets 3/5
Would love to see a widget showing my entire portfolio worth, not just a single stock
The account names on app won’t update when I change name from etrade website.
It causes the accounts are missing from app dashboard (because the accounts are still of the old names on app)
I have to delete the app and redownload to fix the issue
Version 10.8 Breaks Chart Studies 2/5
By Jeremy Krous
Version 10.8 reset my chart settings to their defaults. I can re-customize all chart settings and they’re saved except for Studies. Studies are either all deleted or only one is saved after exiting a chart. (-2 Stars)
App requires 300+ shares for All-or-None Trades. The E*TRADE website and Power E*TRADE have no minimum share requirement. (-1 Star)
Terrible update 1/5
Such a terrible update everything is colorful looks like a video game now
Surprising, not surprised... 1/5
Decent app that seems to work just fine until you initiate a trade or transfer, then suddenly has login issues and error messages.
They accept funds quickly and lag big time when it comes time to pay out.
Bye bye E*TRADE...
Unnecessary changes 3/5
Charts are harder on the eyes in this newest update. It’s difficult to see when a day ends and a new one begins. The colored mountain is very harsh on the eyes in dark mode mobile version. Give us option to change, don’t just change it and hope we all like it.
By iPod Touch 77
Pretty slick app. Two things I can't find:
- A line chart of my portfolio's performance like Robinhood has
- A homescreen widget tracking my assets
Otherwise I'm pleased with it. Easy to use and reliable so far. Thanks!
LACKS EVERYTHING 4/5
View my quantity of holdings on each stock or my entire portfolio?
Annoying dialog about having been signed out 3/5
Reasonable application, but the constant messages about having been signed out, that you have no choice but to dismiss, are really annoying and taking away from the experience.
Right on the money 5/5
Please don’t change the UI unless it’s absolutely better. I love the way I can sort and zoom into my stocks. E*TRADE app is solid as is. I do wish my watch list was sync’d with .com, though.
Update: I can see my .com watch list on mobile now, but it’s missing the “change since added” column.
New update is horrible 1/5
Why did you take away the ability to see news about your portfolio on the home page?
FIX YOUR APP 1/5
I'm so sick of loosing money because you app won't load, charts don’t load and freezes non stop! WiFi with 1GB Fios and it still freezes. Everyone complains and it never gets fixed. Now I’m done and taking my 300k+ to TDAmeritrade tomorrow once everything has settled.
App finally fixed 4/5
It took a few months but app is showing accounts page again
By mngd but as G sac n
Scam added $10 a month ago have yet to be able to remove it no customer service whatsoever
Update fixed the app 5/5
E*TRADE is an excellent platform to trade on, but the previous update broke the app for me, and I couldn’t properly load my portfolios without the app crashing. This update, however, fixed all the problems and issues that the previous one brought. Great job!
They’re getting worse every month since this spring! Go with Fidelity. 1/5
By Stay Away From E*Trade!
Horrible customer service. Issues with financial deposits and withdrawals. Exchange has constant lag issues.
How the frick do I get my $250 back :( 1/5
Dear whoever reads this,
I created a personal account a couple weeks ago to invest, and after trying for 2 weeks, I couldn’t get my account verified to trade/make any transactions. I was, however, able to transfer money from my bank to the account (I just wasn’t able to use it to buy anything). Currently, I have $250 stuck in my account and I can’t withdraw or buy stocks because my account apparently isn’t verified. I called the service line 4 times this week and waited 45min+ each call for someone to pick up but no one did. I also emailed them and no one answered. :(
If you work for E*Trade and are reading this, please help me. Otherwise go download Robinhood instead.
Bad slide - left right function 1/5
Every time you try to slide the page over, it moves to a completely different page rather than showing you the rest of the data. Need to prevent this from happening. So annoying.
Don’t update! 1/5
The new update blows. The good side is your watch list is more usable but WHERE IS MY PORTFOLIO!!???? Come on guys! Also it says I have a million notices and you can’t get rid of them which makes me insane. Fix it ASAP.
Roth Ira Confusion 1/5
After this newest update, I personally found it very annoying that after selecting the account I want to use, it actually would not select it! I tried trading on my IRA account after depositing more funds only to realize I apparently had no funds available. Certainly this was not the case as I can clearly see my funds are available for investment and not being withheld from my purchasing power. Only to find out that you must click on the little trade button now and once again select the account you want to use. This few minute slip up (partly on my half, mostly on poor app design/function) I lost out on a trade as the stock did not see that low price again, causing me to miss out on some sweet profits. No longer using etrade, moving to another app with better app design. (Hopefully)
By LBs iPhone
Useless app by useless company - Morgan Stanley. Stay away. Fidelity, Shwab way better than this one. Good luck!
Last few releases are taking functionality backwards 1/5
News no longer available on stock holdings in latest release…. Takes two entries to get to quote details versus one (quote details selection commingled with much lesser used options)…. Text color selections in dark mode are terrible making it hard to see… many more problems…. ETrade has been sliding backwards for a while, and the Morgan Stanley acquisition seems to be accelerating that slide backwards… Not sure who they’re asking for input on new releases, but it’s nobody who trades fairly frequently…. Been with ETrade since 1997, and will be leaving as soon as I complete my broker research
No means no 1/5
Please stop prompting me to enable push notifications. Once is enough. Preserve the setting across app updates and over time and stop harassing em with prompts to enable a feature I don’t want.
Less intuitive than older version 4/5
Still a fine app. Recent upgrade lost a little bit of flow and the menu is not as robust as it used to be. I couldn’t find bill pay easily at first.
Corny Trading Platform 1/5
Doesn’t show you live trades and the money moves weird on here try Robinhood or Webull
Don’t trust - app will show wrong prices and make you think a stock tanked when it didn’t 1/5
they stopped trading of stocks that they had allowed just an hour earlier. shady business will be moving my account and all money to some one else don’t trust them
Withdrawal and poor customer service 1/5
I’ve been trying to open an account for weeks now and it says I need to call them and I’ve held on their line for 5 hours and they don’t give me any answer, I also can’t withdrawal my money, horrible app
Wait time to fund an account is ridiculous 1/5
It’s been almost a week since I set up my account and it still hasn’t funded so I can make a stock purchase. This company is a joke, while they take their time funding my account the stock I’m interested in is wasting no time going up in price... thanks for nothing E*TRADE
Quite possibly the worst decline in customer service ever 1/5
I’ve been with E*TRADE since I was a minor. After over 20 years with them they locked the account because they noticed (after 18 years- that my account was a custodial account and I was over 18. Instead of notifying me, they locked it. I was unable to access my assets fir a solid week while they went back and forth and would not respond to support tickets. Then finally I got a call and they forced me to start a new account. Then it took days to move the assets.
All that and they refused to apologize - flat out asked for an apology instead of a money gift, and they said no they don’t do that.
After a few more sour happenings like stopping allowing trading of AMC and GME to protect their big partners from losing , I decided to moved my assets to a more reputable firm. Etrade assessed a $75 fee even though they don’t tell you that during the process. When you complain they say it’s in the fee schedule - a buried page that’s pretty hard to even find.
Absolutely horrible customer service and general treatment for small investors. Definitely avoid these guys!!
Trailer stop orders broker 2/5
Somehow they managed to break trailing stop orders in both the app and browser version. The stop value won’t pass validations.
This is pretty terrible bug with serious ramifications for investors. Is there no automated testing in place to ensure that you are not breaking basic functionality with releases?
Great service and user friendly 5/5
This is the worst experience I had! They have kept my transferred money and do not let me invest it! I know they have the money because it is already taken out of my Bank account! But they do a shady dirty business of getting interest from people’s money by investing the transffered money into stocks that benefits them!! and let us as people be the loser! I could have made money this week! Instead I have to wait on and on! Don’t worry! Once the money is completely transferred I will not spend $1 on your trading app!!! I will transfer it back to my bank and take my business elsewhere!!!
Security code requirement is stupid 2/5
If one uses the same device all the time, why E*TRADE app requires security code to sign in each time? Can’t sign in after changing password. It’s so stupid that I stopped using it until next upgrade.
Doesn’t execute simple transfers within E*TRADE 1/5
Never happened before
Nice app 5/5
Easy to navigate through I Just love it
Company great - app not so much 4/5
I really enjoy E*TRADE & the ability to play the stock market from “Main Street”. The 4 starts is the the app user-ability. It’s not as easy to navigate as the desktop view & items are not as visable. If I’m doing company research I avoid checking my account from the app as much as possible & just wait until I can get to my computer.
Bullet Proof 5/5
By Bullet Proff
I love my E*TRADE 5/5
By Bank Bank Hank
E*TRADE was the first brokerage account I opened up. I love my E*TRADE account. It has educational tools to learn about stocks and my first love options. I recommend everyone get an E*TRADE account.
worst trading app ever 1/5
i have yet encounter a worse trading app than this. the transfers take forever. the interface is horrendously designed. errors messages appear when simply trying to do ANYTHING (adding external bank account, verifying bank, transferring funds, checking withdraw amounts) you have to go on the website to do anything with your transfers which leads the user to question why the app even exists. when finally withdrawing my funds i am deleting the app.
Phil L 5/5
Opened an account in 1998. Helped dozen of others open accounts since that time. Love the app
By idc glendora
A good one 5/5
By Cris Carter
Easily navigated and provides all the info you need
Reliable mobile trading app 5/5
Gets the job done!
By Amatuer Radio
Deposits take foreverrrrrr 2/5
Fidelity was faster at having cash settle so you can trade. This took a full week
Add total shares to app 3/5
Please add total shares to the app. Frustrating that I can’t see total holdings, only individual lots.
Studies keep disappearing!! 1/5
Even after the most recent update my studies disappear after every time logging out. Seriously need to fix this!! 🤬
Took my deposit 1/5
Took my initial deposit, locked me out of account before deposit cleared, wont answer calls/emails. Been 4 months and I just don’t think about the $400 etrade stole anymore
Biggest Mistake! 1/5
I made the biggest mistake to open an e-trade account! I rely on charts to trade, who doesn’t?! And simply said, e-trade charts are absolutely disgusting!!!