Best tool 5/5
By dave Rada
Very easy to use and has the depth for analysis
Inconsistent Data 2/5
Maybe expecting a financial app to present consistent data across screens is too much to ask? My portfolio view will often flicker and show the incorrect quotes for my holdings and the account values are incorrect. The app needs work...but this isn’t new...the E*TRADE app has always had problems.
Worst app E*TRADE has made so far. 1/5
Go back to old app because it’s way better. New one awful.
Could be a bit better 3/5
Doesn’t show quick summary of my funds when I login.. otherwise it’s a decent interface
The older versions updated instantly with live streaming on. The newer version is so much slower and doesn’t update live trades anymore. Hopefully this gets resolved soon.
Horrible App 1/5
By Arrow G.
I’ve recently gone from the old E*TRADE app to this newer one and wow do I wish I didn’t have to update. This updated version is poorly organized and just made things take much longer to do. Furthermore, prices aren’t updating correctly and have had it show wrong prices for an entire day which is completely unacceptable. If you were thinking about opening an E*TRADE account I would not consider it. Go to robin hood or td ameritrade until they fix these problems
Change not always better 2/5
By Bond, Jim
I liked the previous version better. I’d like to see DOW overall change as well as my holdings on the home page, which used to be the case. Can’t seem to adjust the settings to make that happen now.
Please fix new app 1/5
New app always inaccurate and hard to use. Not to mention unresponsive during high volume making E*TRADE not trust worthy
E*TRADE app 1/5
Latest update is horrible 1/5
The portfolio page shows inaccurate $ numbers on stocks. This is critical info.
Worked alright in all previous versions
How can such a horrible bug get released to customers. Please fix it ASAP.
FINRA should shut this down 1/5
By Danse en France
New bug: option prices are incorrect. 🙄
Lost money today because I forgot the charts are fake. How do I join the class action lawsuit?
I like to have the old one back!
New update is really bad 1/5
Prices don’t update. Interface is confusing. Everything is slow. This new app is just bad.
The newest version is glitchy & inaccurate 1/5
Executed orders not showing up. Incorrect bid ask spreads. Stock quotes are accurate in real time. Stock & portfolio quotes unavailable the first half hour of the day.
This is bad. Very bad.
Why would you release an update that was so terribly glitched? Someone should lose their job for representing E*TRADE with such a poor application.
New update to UI? Why?!! 3/5
I can’t believe this, but I can totally imagine how some VIP at E*TRADE needed “something” for their yearly review and decided the interface change would look good there. So that person gave some guidelines to the development team to execute. But ! ! There really wasn’t anything wrong with the interface layout. Or if anything was wrong, that certainly did not get addressed in this last update. Pardon my abbreviations but W T * were you thinking?
My favorite view was the performance graph and the way I got to it by looking at my portfolio. I WAS able to make that portfolio my default layout when I opened the app. That’s all gone now. No customizable presets and stuff is buried now. Please do your selves a favor, get rid of ALL your so called idea people, revert to the previous design and “ENHANCE” what you had instead of fooling your upper management with some bs and unneeded UI changes.
Sadly I see this with all corporations now. They cant just let things be and enhance what’s there. This new design is laaaaame!
Some good updates, some not so good 3/5
GOOD: Cleaner look, some actions to create trades are faster/fewer taps
BAD: Less info per screen means must swipe/scroll more. Also performance is bad/laggy, which makes the increased swiping/scrolling very annoying. Ha e to tap twice now to get quote details because it wants to bring up a menu, but less info on screen means I can't see all the quote info without the laggy scrolling.
I really dislike the recent changes 1/5
The previous setup contained lots of information that was clearly presented and separated. It was also convenient and efficient to navigate through different screens on the app. Now there is more empty, unused space and everything from stock research to buying/selling requires more screen taps. Even logging off is more difficult. Now we have to tap the bottom right, then the top, then the middle. Previously the process flowed from the top left of the screen to the middle.
Not impressed 1/5
During the last update pushed out by E*Trade, they set the default for streaming to disabled. This caused major headaches for me to try to find out what happened and how to fix it. They dealt out a lot of unnecessary stress on the users. Do better product team, seriously.
Bulky - No “flow” to it 1/5
Too many different screens for doing a simple options trade. No “flow” to the app at all. Also, if I select a specific stock to trade, and change to “option”, it makes me re-select the ticker, rather than retaining the one I was already in.
Slow, displays wrong data 1/5
I generally like E*TRADE, but their mobile app is terrible, and it got worse with the latest version. I can’t tell you how many times it has displayed very wrong stock prices. Fortunately I follow stocks close enough that it’s not too hard to tell when they’re wrong but if that wasn’t the case it would really throw me off.
The latest update got rid of the dashboard view, which was my favorite.
Support is terrible. If you want to chat, you’ll be in a queue with dozens of people and the wait time they give is wildly inaccurate.
Where are the graphs? 3/5
By Kevin Coffman
I miss the old app design. The new design looks nicer, but is less convenient: I want to see my watch list and the markets on the same page (with graphs). I also don’t want the Accounts tab to open right away - I often use the app in public, and my account balance is sensitive information.
E*TRADE is done 1/5
Horrible app. Big downgrade from previous version. E*TRADE is done in my eyes. Switching to Schwab.
I want the old app back!!!’ 1/5
Nothing works. The numbers flash. There no future prices shown. The font size is to small.
The real time steaming quotes don’t work.
I want the old app back.
I was not able to complete transactions do to incorrect quotes.
Bad update 1/5
By Nick M****
App upgrade is bad and prefer the old version. Also, the quote prices are now delayed versus real time quotes.
Not intuitive like the previous version
The previous version of this app was more user friendly and easier to navigate. This version makes it harder for me to find what I need and freezes frequently. Today I couldn’t even log in with my password or face recognition. When I finally got in of course it freezes and I was unable to verify that my trade went through. Are you guys going to listen to the users and fix this crap or what?
New app 1/5
The new E*TRADE app is garbage, lags constantly. Every other time I log in says not online and signs me off. Absolutely terrible do not upgrade!
Horrible new version. OMG horrible 1/5
By Conway ar
What happened to new version, it’s horrible. This app crash, freezes someone needs to get fired for this.
Worst app 1/5
Old app so much better
Awesome app 5/5
By Volvo technician
It truly simplified my investment experience
Trade indicators 1/5
The new app is slow u also cannot see when a trade goes off. For some reason they took away the trade indicators to let you know if a buy or sell is happening and that a trade went off. They do not even understand what this is they might be only site in history that does not have this. They tech people do not get it they are confused when you tell them. The site is now slow and their seems to be a few second delays on the stock updating especially on high volume days of the market. You cannot login to the app as easy their seems to be more errors and telling you to call E*TRADE to for help. When you do call and wait on hold the tech people tell you same basic stuff. The old app was fine this new version is bad took them years behind other apps now. You simply cannot trade without those indicators letting you know about trades going off. Not to pile on their seems to be extra steps now u have to do like hit accounts than tap port for ur account. Also many times when u tap the buttons their is a delay to go to that particular screen. The big and ask price on options as well don’t update when u are at the trade screen so u don’t know what price it is at when u do a market order. They went from being first on their phone app to last and they do not seem to notice with all the bad reviews.
Hate It! 2/5
By st nicnic
E*Trade seems in no hurry to fix the issues with this new iOS app. If you still have the old, keep it
Not the best views or customization options 1/5
The new view doesn’t allow users to see all stocks/positions across all accounts in one view, like the old one did. Big downgrade in my POV
Worse version than the prior 2/5
The previous versions were better
More user friendly
The real time quotes and premarital updates were automatic and in real time
Now I have to exit the app and relog in every time to get an update.
App not working properly 1/5
By Tony Baloney
-App is terribly lagging even on wifi
-Have to keep adding the same moving averages back on the charts 50 times a day, they keep disappearing
-app isnt showing that the trade executed until minutes later sometimes. Very frustrating.
-Needs an option possible to trade from the chart
-account balance constantly jumping around even when market it closed, dont know why.
-The old app worked better, needs help quickly.
-gains and losses are not accurate, shows a very different number every time you look. Off by thousands.
-Also needs a 1 minute chart for Day Traders, very important.
-Also need to be able to draw diagonal lines on the chart to see support and resistance points easily.
-Can you give us an idea when these problems will be fixed or when an update is coming out?
New app 1/5
Too small font size !!! I’m 51 - I used your app instead of fidelity because of the dashboard that shows the markets and futures - Now, I can’t read it without glasses - if you’re catering towards the younger crowd I’ve got news for you- they’re not the ones with the money
My million 4/5
By my mill
Slow - unusable 1/5
I rarely if ever leave app feedback; however the app functionality in the new version has taken a massive backward step. It freezes, charts don’t load, swipes have to be in only certain regions of the screen if at all.
All around a programming and UX debacle.
At a time when RH and other trading apps are improving, eTrade has taken an untimely and unnecessary regression.
If this doesn’t change, I will be forced to move my trading to another platform.
Slow Frozen 1/5
After the last update, it constanly freeze, impossible to scroll as others already mentioned. I don’t need to call u bc it is not specific to me. Please please fix it immediately or I will have to move my account to avoid this crazy problem
Not happy 2/5
Old app was much better
Why are the futures numbers 5 days old?
Pretty good 4/5
By Somewhere in DC
But I wish I could use the fingerprint reader on my iPad to log in.
Slow for real time stream
Random Studdering 3/5
Love the app overall just for some reason when scrolling the screen jitters and freezes for split seconds constantly so I can’t scroll without the screen freaking out. Hard to read the news and just makes the experience frustrating.
What happened??? 1/5
This makes me so angry. The Capital One Investing app was very good. Then you bought them and we got the eTrade app. Not as good, but not horrible. But this is unacceptable. This is impossible to use for any research or education now. How can there not be a full sized chart/graph for real time quotes and market information with all of the links grouped etc. This is absolutely unacceptable. New users will be completely flummoxed! Use the desktop GUI on your MacBook. Avoid this app, it’s totally useless now.
By trader 82
App is slow when updating balances. Previous app was much better
great platform but new app is very buggy 3/5
the new app has some great new features but is a step backwards in several ways (the process of viewing a quote takes too many clicks; items are buggy)
New App 1/5
The new app is very glitchy and I am always behind on real time quotes. It is not updating on the main portfolio page. I have to click on the position to get an accurate quote. Hate this app and wish the old one was still available. Very slow and takes forever at times to load charts and quotes for trading.
Please fix the update issues 2/5
I like the app and it’s functionality in general. But I liked the way it was designed before. In particular when I am transferring money into the IRA account it used to show me how much I have contributed for that tax year with how much more I can contribute. Now it does not show me any information regarding his whatsoever. Why update and take away one of the most useful functionalities? Please fix this.
Big downgrade 1/5
Please bring back the old app version!!!
Apart from the overall unprofessional look and feel and lack of essential functionality that was available in the previous version, the app now also has serious performance issues. During volatile trading sessions, the portfolio view cannot keep up with price movements and skips some positions all together. It also takes considerable wait time to load chunks of the portfolio instead of showing all at ones. Totally unprofessional and dangerous if you need it for trading.