Freeze all the time, this and all its stupid partnered app.
When are you guys going to fix it??? 1/5
Is it because Footlocker is done with Nike and you guys just gave up?
Don’t tell me to reinstall again — I’ve done it on two different iPhones for God knows how many times. Nothing on this app works. “Request failed” pops up for whatever I do. Can’t search, can’t open item, can’t sign in account. Nothing.
The Eastbay website is also down for weeks. What exactly are you guys doing? Do you even wanna stay in business at all?
App doesn’t work 1/5
When do you guys plan on fixing the App for IOS? It’s been done for almost two weeks
Amazing store 5/5
I want to start off by saying that Eastbays shipment was so fast and the box and product stayed clean and fresh. Their customer service is incredible and their prices are cheaper than most sports stores
By Michael D.C
I Rate Eastbay at 5 ⭐️⭐️⭐️⭐️⭐️
I rate the shipping at 5⭐️⭐️⭐️⭐️⭐️
I recommend Eastbay App for everyone
Excellent customer service is⭐️⭐️⭐️⭐️⭐️
Thank You ,Eastbay
From ,Michael Crawford
Flx apps are garbage whole system is bad releases are terrible just all round terrible and waste of time
By hurrndoes bad
They are terrible they took my money 3 times and said my order was canceled
What happened to you guys? Eastbay fell all the way off!!!👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿. Wish I could give a minus star 🤦🏿♂️
App tends to crash on me, doesn’t allow me to add to cart, and keeps signing me out every time I log on. Honestly this app needs tons of work done to it.
Use to Work Fine 1/5
By Can't play jus
I never had trouble out of this app until recently. Now I can’t even log in. A pop up comes up that says Request Failed, please try again later. This has been going on for about 3 months now!!
Wow soooo bad 1/5
I was not sure what my expectations were but this app sure did not meet them
Great app. My shoes usually come within a week.
App is buggy 1/5
Wouldnt allow me to add to cart. ( Error: cart missing). It crashes unexpectedly and logs me out. Checkout is a pain
I’m sorry I love east bay but the app is trash, it will literally load when I’m trying to click on products and other things the app is overall slow and irritating
False advertising 1/5
By Doc z 317
Eastbay refuses to honor prices posted on their website. Clear consumer fraud. Not sure how they are still operating
1. Delivers to my Air Force base in Japan.
2. Good options for purchasing
3. Convenience of not having to go to a website
1. Closes out randomly.
2. Pages won’t load while scrolling
3. I get signed out of my account every few days.
No good app 1/5
By Killa Q'
The app itself has not allowed me to sign in, in months. I can sign in on the website but not the app. I get “request failed - try again later.” This is the same on Champs and Foot Locker apps which are all connected. 👎🏾👎🏾
Pros and cons 1/5
By Abraham e.
Stuck in this refresh loop and can’t confirm emails. Can’t sign in to app unless emails is confirmed but the app won’t let me confirm email. Terrible app.
Worst app ever 1/5
They blocked me on the app because I was looking through the shoes for my size too fast
Poorly executed 1/5
If you want to see an app that frustrates and is difficult to use look no further.
I used to love this store, now I find the shopping much easier at other online stores.
Banned from app 1/5
Banned from mobile app for no reason. I guess it’s a free country and they can refuse the right to service to anyone.
What’s going on? 1/5
Tried to buy multiple shoes and they aren’t available or say invalid launch if I can’t buy them why are they posted???
Can’t check order status 1/5
Downloaded app and deleted app all within 3 minutes, what’s the point of this app, if I still have to open Safari to check order status, then safari automatically opens up the app, hello if the app had what I needed I wouldn’t have to open up website on safari, so I deleted app, just so I can check my order status on Eastbay website.
Oder status 3/5
Why can’t you check your order status in the app ? Doesn’t make any sense why you can’t not check your order status
Fix ur app I can’t sing in or login
Poor customer service 1/5
I returned this maroon pair of curry 7’s to be EXCHANGED and instead they sent a refund. Then I order and paid for a pair of shoes only to find out that they were out of stock, but they refunded my money right away so no problem. Then I just ordered a pair of Lebron 17 lows which they said is taking some time to “track down your item” and said they didn’t charge my card yet. I checked this morning and they most certainly did charge my card. This isn’t the first time I’ve had problems with a footlocker related company. If you don’t have something in stock then get better software and don’t sell it to customers. This is why I’ll never shop with Eastbay or any other footlocker related company.
Non Responsive Filled w/ Errors 1/5
I swear I’ve only been able to access the app a handful of times. Constantly signing you out, sending error codes every time you click on something, and account problems whenever I try to log in. Don’t waste your time.
Glitchiest Piece of Crap App EVER!!!! 1/5
By Another ANGRY BEAM CUSTOMER
You constantly get booted. You press back to return to your original search it brings you back to the main page. Searches bring up nothing even if you search for something you know they have like baseball bats!?!?!? Don’t use it! I would give it a zero but then you’d never know how bad this app really is.
By Nephew Drew
Won’t let me add anything to cart 🛒
App won’t let me sign in and will get stuck in a load loop.
Promo Codes 3/5
I would really appreciate being able to input the promo code and see the full price of my cart before I input my card info.
The icon isn’t all black!!! 1/5
That’s it haha plz fix
Update error? 4/5
Just updated to 4.3 about 6 times today and still getting told I need too update after opening the app. Deleted and redownloaded and same problem.
By Mysz Meko
There’s no point in having this app. Every time a new shoe launch, the app crash, take hours to start working. How can you shop when the app crash and makes you re sign in.
Exceptional service and great products at your door step when needed thanks Eastbay been a fan sense the beginning 👍🏾
App is Trash! 1/5
On release days the app lags, doesn’t register card information, and literally says “try again didn’t register” on every single function. Super frustrating!
Restocks shoes for bots and resellers only 1/5
Wont allow me to cart or buy a single pair but will let people w bots by 20 pairs. Shame on you for fueling resale and not selling direct to customers
Always have trouble logging in and now I can’t see any products when I open the app
Never fails!! 4/5
I swear this company is the truth!!
Whenever there’s a shoe sold out on SNKRS app or your local store, look on eastbay, they’ll have it!!
Only issue I have with this app is there isn’t an option to “favorite” an item like the website🤷🏾♂️5 stars when added!!
By MAUICE GUTTAYN
Scammers don't buy from here
I have never written a review but I’ve had a horrible expirence with eastbay they have me on hold for almost a hour more than twice and it’s going on week 2 and neither of my shoes I ordered have even been shipped yet I look every morning when I wake up and nothing, they don’t even have a person on the line to talk to me and nobody had a hour to just sit there and wait on nobody to answer the other side of the call. I want a refund cause I don’t think my shoes are coming.
This is so bogus, the whole app. I made at least 6 accounts and every time i try to log in it tells me that my email and or password is incorrect.
PLEASE FIX!!! 1/5
Great shoe sale company but the app is [email protected]
TRASH every time I don’t use the app for a day or two it logs me out 🤬🤬
no order button 4/5
By zelena h
i love how many deals come w eastbay but the app doesn’t provide an “orders” section to review past orders.
Unorganized Program 1/5
It’s been 7 days and haven’t received an email about the shipment’s progress
Scam. Takes your money and don’t send products. Then you gotta call to receive refund 1/5
Scam. Takes your money and don’t send products. Then you gotta call to receive refund
Order history 3/5
Really need to update the functionality to include order history. You should be able to see/track orders from the apps home page
Purchase shoe 1/5
By kris yorker
I purchase a shoe and i was waiting for 5 days . So i called then they say it was cancelled . Wow you make me call uour company and tell me that you cancel my order