Don’t do it... 1/5
I earned money and never got my check sent to me. And no one would help me.
Going down hill 2/5
By Drunken Dailor
The new name is awful and makes no sense whereas Ebates did. Should have kept the name Ebates. It makes sense. Rat-whatever it is isn’t even a memorable name.
The overall experience is going downhill and I’m noticing errors, extended times to process my cash back.
I’m a frequent traveler and started to book my rooms at Hilton through your site and am still waiting upwards of 11 months later for some of these to process. And yes I have contacted customer service. Several times. Hence my review, your service is going downhill.
As for the app itself it works fairly well.
Can’t sign in 1/5
I get an error “OOPS_CONNECTION_ERROR” whenever I try to login. So until it’s fixed the app is useless.
Notifications email wrong 1/5
By notification changes
This app will not let me change where to send my authorization to change address or how to get my big fat check. Needs to be updated because thing change in people life’s and they need to be able to change their account setting information
More of a question then review?? 1/5
By Jessica T Hatt
Can you scan your receipts when shopping brick and mortar? I’m more of a cash buyer then card, can I still use Ebates or is it a strictly card/ online purchase type thing????
So much money! 5/5
I think this is just one of a very few apps that really do what it says it will! I shop online 90% of the time and I love getting my earnings!!! I’ve earned so much that it’s almost unbelievable! Thanks for the experience.
I have to submit every order again 2/5
It seems like only 1 out of 5 purchases on Amazon actually get accounted for.
Name change 5/5
By Kenzie ABVM
Horrible idea changing the name it doesn’t mean anything to anyone! Hard to correlate the name with what it actually means.
Always missing cash back 2/5
It’s nice when it actually tracks purchases. If you’re not on top of your purchases it doesn’t do it for you. At least most of the time in my experience. It’s like a job keeping up and tracking.
I love the apple store 5/5
I love the apple store Koop and jpop
Sometimes it’s great 4/5
Ok , I started using Ebates or now Rakuten a year ago ,the $10 welcome came fast , then I started to earn, most of the times it would work , but it doesn’t work with amazon for me, even if I make most of my purchases through amazon, recently I got their credit card too, I was expecting to earn more , but now many times they will not add my cash back to my account, i made many orders on Carters.com , the cash back will be added and then disappears in a week, this happens many times , and still doesn’t work with amazon, now there’s no point of using it ,
Now I downloaded Ibotta , it works great, but doesn’t work with amazon, this tells me that amazon themselves have an issue, but still doesn’t answer my issue with Carter’s and sometimes many other retailers
Hard to use 1/5
I saw you use kohl’s. Ok. I went have a receipt but no where can I download my receipt. It sent me to their ad. I don’t need for them to mail as I had already purchased the items.
Great App 5/5
By Debi’s Stuff
Disappointed ☹️ with new app 1/5
I’ve been using the app to purchase everything through ebates with no problems on cash back whatsoever. Now that the app has changed all my orders through the app are approved for cash back but obviously only for the app. I should not have to put in every purchase order to receive money for them when they are already there and showing eligibility of funds. Very disappointed with this new app.... grrrrr
Hotel Ebates 1/5
I have been on calls with customer service trouble shooting the issue for over an hour for them to tell me there is nothing they can do about it. I wanted to book my hotel through them for the cashback but they are a joke and no one can do anything for you apparentlyz they wanted me to book it through my laptop for 120 more. That kinda defeats the whole purpose of getting it through them. So stupid.
Choosing stores 1/5
By hftrjn dtu rt
Goes back to the top every time I pick store. Wastes a lot of time & effort. Too hard to keep adding. Very bad design.
After a couple months of using this app it was pretty good and it works pretty well. My cash back is on time all the time and it’s on my ebates account right away. I do online shopping mostly than going to stores. After giving my first pay check the problem happened, i have missing cash back all the time now, i kept on contacting the costumer service for my missing cash back but no help at all. It’s very aggravating. All the missing cash back is from Amazon, I just don’t understand why it’s only amazon store. I’m ready to uninstall this up.
This app is legit and AMAZING
Refer a friend 3/5
By person who wanfs it money
I refer a friend and received a $25 bonus. About a month and a half the computer automatically deducts the $25 because they think it’s a fake account. But how is it fake if the person bought something online and that person could see the confirmation number. It’s good in the beginning when you open the account cause they give you $10 bonus to start off but once we get into a couple of months it doesn’t want to give you no more money
By big and bearded
When I got this app about 7 months ago it was awesome until recently it’s like I’m not getting anything back at all. I even used it to get a hotel room but never got that cash back either. It’s more a waste of my time now than it is a perk.
Cash Back for joining 4/5
I have contacted Ebates several times regarding the $10.00 for joining no answer.
I love getting cash back on purchases :) I always use Rakuten when shopping. This app is awesome. I recommend it to everyone. Who doesn’t like getting money back?!
Great app! 5/5
By Otry Belle
Life changing 5/5
This app will help you save hundreds of dollars on things that you would already purchase.
Not fair 1/5
Sometimes they give cash back on eBay coins but most times not. Make up your minds!!!
No way to update email info to get code to get my rebate. No one responds to requests for help. 1/5
No response for help from company
Can’t close account 1/5
Not able to find way to close account
Most Amazon purchases ineligible for rebate 2/5
This review is regarding the rebate program. The app is fine. The rebate program is not.
I started using Ebates in April because of my frequent use of Amazon. If you’re an avid user of Amazon don’t bother with this app. There’s a select group of purchases eligible for rebate. Amazon allows for third party vendors which are ineligible even if fulfilled by Amazon.
I participate in Amazon Smile program where 5% is donated to a non profit organization selected by you. You’re notified upfront when a purchase is eligible for the program. This is not the case with Ebates/Rakuten. Although there is a list of eligible categories it still has to meet their criteria for rebate.
Unfortunately I discovered many of purchases did not qualify for rebate. What’s worse is I could have made those purchases under the Smile program where 5% to the organization is guaranteed. Going forward I will do that instead of taking the chance of losing out on another rebate.
This program could use an update in transparency with it’s eligibility requirements. It would be helpful to know eligibility at the time of purchase instead of waiting two weeks to discover that it didn’t.
Great App 5/5
I’ve been a member for years and received more than $775 cash back. I love that you can opt for a check or direct deposit. So many apps offer gift cards, which is ok but cash back is so much better.
Now there is also an opportunity to earn cash back if you are in a store. Just link the card you will use and earn cash back on the purchases that day.
There are so many places to shop through Ebates that it’s hard to find a place that is not on their list. And if the store is not on their list, just find another store. So many options.
Free money? Yes please! 5/5
I love it. I get mad at myself if I ever forget to use it. Very easy way to get some cash back on purchases you were making anyway. Highly recommend!
By crafty gurl
Ok so first of all it is not like I excepted at all... I thought you would just automatically get the $10 like you could have at least explained it that you would have to spend 25 FREAKIN DOLLARS... so ya
What I’ve heard a good app but I don’t know how to use it 4/5
By jssidhskZjebkcjjdb bxjcjjddj
I’ve heard that this app is very good and I downloaded it today, I logged on and didn’t know how to use it at all, if someone can help me figure out how to use it that would be greatly appreciated. Thanks!
Ebates/cash back 5/5
I only shopped once on here for stuff I needed, spent 80$ and got 14$ of it back!!! It’s totally worth the 3minutes it takes to join, if that!! 👍
I love this app!! I shop at all these places so why not use this app and get cash back!!
Every Little Bit Helps!! 5/5
By Hannah's Grandma
I appreciate it!
Awful customer service - refuses to credit money back intentionally 1/5
This app and its tech is TERRIBLE. They make money by not paying you and keeping money. Their customer service is awful and the worst and they use fake names. They make you resubmit receipt pics MULTIPLE TIMES only to make up some fake excuse for not giving you ebate money back when it’s really their terrible tech that constantly crashes or doesn’t work
Cash Back 1/5
I purchased items at Target, Walgreens & Walmart, but there’s nothing showing how much am I getting back, I done my purchases last week due to me getting my only income on the 3rd of every month.
So how long it takes for this stores to report my purchases?
Do you like shopping & money? 5/5
By N!c0le C
Ebates is so easy to use, if you don’t see the store, product or coupons you’re looking for there is a few ways to look them up one is the search box and the other are show all stores... etc. I’ve only had the app. 2 weeks and my cash back already is $43.00. You can have the money go on gift cards, check, or applied to the credit card you have on file. The next payments coming out will be August 15, 2019 and today is June 10, 2019 so just think of more money you can have coming back to you by then. It’s free just install the app and start saving.
Love it! 5/5
I had just started shopping through eBates, then about ten days later I received an email that I had a deposit in my PayPal account. It gets no easier than this.
Extra $$$ 4/5
I love everything about with one exception. You ave a big reward scheduled for payment but it is noticeably less than what’s been displayed on your running total. Why. Some stores, like QVC, offer a flat 1% to 3% back for online purchases. When the check arrives it’s much less. Then when you check it against your purchases, the credit was reversed. I call BS, but hey, I’m still getting nice quarterly checks.
I have earned 25$ in a week now see if I get it in my PayPal account
Love this! 5/5
I do about 60%-70% of my shopping online and I love that I can get a portion of what I’ve spent. So far the app works great for me. I just have to remember to activate.
Never adds previous items to cart! 2/5
By Fix me 1999
I go to the main site where I’m purchasing items and I add items to my cart and then I go over to this app so that I can get the rebate. When I choose the store and log into my account, then it says I have no items in my shopping cart. That’s incorrect…So now I have to go back through the entire site and put items in the cart because this stupid app can’t seem to find them
Lost a lot of money 2/5
I have lost so much money on my orders. It’s not tight that i should have to re-submit over & over only to find more are gone. I’m going to keep track on a notebook from now on. Ridiculous
Love saving money !! 5/5
I have been saving money with you for years and will continue to do so. I’ve received over $1400 so far. Keep it coming!!!
Best cash back app! 5/5
The best part about this app is most of the places I shop online are a part of this so I’m not spending money I wouldn’t normally spend to save a few bucks. I have saved and received lifetime earnings of over $350 just in the last two years!!
IN STORE. LINKING CARDS 5/5
UPDATE. Customer service assistant was great. They helped me fix and were fast. Love this app
Not working for me since new update. I’ve lost out because of it. Twice