Getting Cash Back For Things I Do Every Day 5/5
I LOVE getting cash back!! Thanks!!
Customer support needs work. 3/5
It’s great to get free money. Works most of the time. Once I didn’t get 6% cash back for a purchase over $900. I randomly did the investigation thing and sent them messages for about a year. Not only was it not resolved but I never even got a reply back.
never got my money 1/5
never recieved the 10$ welcome bonus it is a lie
Name change= poor service and no money 1/5
Ever since the name switch I have to look for my missing cash back on every order. They respond and ask for proof and when you reply to email it sends it back and says it’s a invalid email. Customer service has turned into a joke. I will be deleting the app when I get what little money they owe me. They deny money for things they said were active.
This was the best app before the name change. I made almost $100 cash back right before the name change. Now I’m lucky to get $5. Still shopping in the same online stores.
Really works! 5/5
I got this a long time ago but haven't bothered to use it till today. One $100 purchase later I'm at $13.50!
Great app 5/5
I love this app just wish the big fat check dates were not so far apart
This is an Awesome app!!
Best App to make $$ on if you shop online! 5/5
I have made over $500 on this app! I shop for Christmas gifts here, we are redecorating 2 rooms... cha-Ching!
Used to be a great app but since the name change nothing works right. I’ve lost so many shopping trips. Frustrating!
Cash Back King! 5/5
We all must shop to live, so to earn cash back in the form of a check just for doing what we all must do anyway is remarkable! Will always use Rakuten when I shop online!!!
Too many problems 1/5
By Ufind em
Self explanatory unless Rakuten reads it
Love getting cash back but it lacks customer service 4/5
I had bought makeup from Sephora using the Ebates app and my cash back said pending for weeks. So I contacted customer service. They asked for a receipt and screen shots, which I provided, but I never heard anything back from them. Most of all, I didn’t receive my cash back and once I checked back on my history, it was gone. I hope this gets fixed and customer service does better next time. I love this app but it lacks on some things.
Not as good since the take over by Ratuken 2/5
I have been a ebates user for years with no problems and have gotten my checks timely. Well i have made several purchase since January and have yet to see any money in my account. That included a 10% cash back offer from March. I am very disaapointed with the new company that had taken over. I am thinking about closing my account down and using my ibotta app since ibotta is both for grocery store and retailers and other cash back companies that i have usef off and on but EBATES was always my go to. Not anymore unless i see improvements in the next 3 months.
Cash backs 3/5
Hi! I have enjoyed using Ebates and getting cash back and having access to so many stores I’ve never never heard of before. I have questioned myself as to whether or not I was getting all the cash back when I was supposed to. I didn’t do any screenshots as one other customer did and I didn’t actually contact customer support like I should have. My purchase was on a very popular website as is and they were offering a 5% cash back which is a good offer for them. When you purchase from them, you have to look at what department you’re purchasing fr because the cash back percentage varies in each department. I was in the electronic department and the percentage back was 5% and my item was over $1300.00 so I expected a good cash back amount. It did not occur. I was disappointed to say the least. I don’t usually complain but there it is. I stopped using Ebates for a while. I will be more cautious regarding any future purchases and do screenshots when I feel it necessary to confirm my purchase. But, I shop online a lot as I have severe rheumatoid arthritis and many days I’m in too much discomfort to go out shopping and shopping through Ebates and getting some cash back made online shopping more pleasurable. Hopefully, with appropriate feedback, you will be able to correct this flaw in your system. Other wise, I am again using Ebates just with more caution than before. Thank you for listening.
S l l l o o o o o w w 2/5
The last two versions have made the shopping/checkout process ridiculously slow. It took me half an hour to place a small petco order. Ten seconds for a search result. Twelve seconds to add an object to the cart. That’s if it works at all-sometimes the click doesn’t even register. My network is fine—I can shop on the petco site by itself and it flies. It’s not worth all of this hassle just for 2% back. Fix this or just let us shop directly from the browser again!
Best app every 5/5
By former Hog
These app is super
Just sort by recent and read the 1-star reviews before trying this app.
Very bad service 1/5
They say will give cash back for every purchase it’s a scam
So far so good 5/5
Been checking out the deals can’t wait to see the cash back
Faults advertising 1/5
Never got the $10
Love app 5/5
By Vic's wife
I just love this app. I have a Rakuten button so with all store that offer Ebates it always tells me so I never have to miss a deal.
Shopping trips 4/5
I wish you would make it easier to see the shopping trips! I am having a hard time getting to shopping trips!!! I can’t find a way to get there!
I have to go in and manually add purchases. 1/5
I have more orders that they do not add my account. After sending them in some were given credit. The most expensive items still have no cash back.
Garbage app 1/5
By blonde Q
It took forever for check out , doesn’t work properly at all
Earning money on every day expenses! 5/5
Love it, I always check with Rakuten before I buy anything. Super easy to get cash back!
So easy to earn extra $$ 5/5
I have been using eBates, now Rakuten, for at least 12 years and while I admit I sometimes forget to use it, it's so easy to use. I've earned over $900, over the years. It adds up!!
New user cash bonus disappeared 2/5
After the new update my new user 10 dollar cash bonus disappeared from my balance. Also, I always have to report cashback is missing before I get the actual credit in my account.
Not worth it 1/5
By Princess Honah
Yeah, it’s nice to earn cash back from big places like Ebay or Amazon. But the fine print tells you it’s only very specific things. I order 2-3 times a week from amazon and can go 2 months of orders without earning a penny! Or they say you can earn cash back at Ulta, and rise the rate for Mother’s Day, but fine print says it’s only online and not in store. I’m sorry but it’s a waste, and I’m deleting after my “next big fat payment” on August 15th.
No cash back. 1/5
I make many Amazon purchases & fairly often. I’ve only two of those purchases with cash back on Ebates, the rest show up tracked & even list how much I have spent but they don’t give me any cash back. I do not know why, & I can’t submit a ticket as it did track the purchase, despite not giving any cash back.
Update: I prefer the name Ebates over Rakuten.
I’m pretty sure everyone I know thinks I’m getting some kind of a kickback from eBates because I don’t shut up about it! I can’t believe I get cash back for buying things I would be buying ANYWAY. It has become second nature for me to check eBates site online before I order anything. LOVE IT
Nice Rebates 5/5
Works great. Get money back at many stores.
I’ve been using this services for over 5 years now and I’ve gotten tons of cash back! Free money is great money.
Free money is great! 5/5
So easy to use. You’re spending money anyway!
Loving it 5/5
I loved my first check ! Trying to get everyone I know who shops on line to get with the program. I think I was not paid for the first $20 I was promised if I joined and started shopping right away.
Love this application. I love getting money back!
“No cash back activated" 1/5
Made a purchase at Vitacost through the Rakuten app. When the $4-$5 wasn't present in my account, I provided the order date, order number, and subtotal as requested. I received an email saying that there was "no cash back activated" for my shopping trip.
I knew I should have gone through iBotta. Won't make this mistake again.
Great App! 5/5
I do all my shopping on here. Plus earning money is the best way to shop.
Somewhat confusing 3/5
Sounds like a great deal, but in reality, so very much of the stuff you want to buy isn’t covered, but I haven’t figured out how to necessarily tell.
By Nuha Islam
Honestly it’s probably the best thing ever. If you love online shopping and want to make extra money just for buying stuff. This is the stuff!!
Wonderful App 5/5
An amazing app that allows you to earn money by shopping like you normally would. You have to go through the app to get cash back but it is worth it for the free money you will receive.
Bring back the old Ebates. Scram Rakuten! 1/5
By Becca Blyler
When Ebates owned the company, I would talk to anyone who would listen (even my bank teller) about all the money I earned. The switch to Rakuten was supposed to make things better, but I’m sad to say it made things worse. I travel a lot and haven’t received credit for any of it since the switch. Also there are more than a half dozen orders missing from my history. I tried to connect with customer service and they told me to stop wasting their time with fraudulent claims! With actual order numbers! I just don’t want to bother with it anymore when other apps will do it and give me the money I deserve without argument! Definitely will not recommend to anyone anymore.
Doesn’t work 1/5
By bulgogi myogi
Don’t waste your time. I fulfilled all requirements and received nothing. Rakuten is stupid.
Love Ebates! 4/5
Didn’t believe the hype when I first was introduced to this but after getting quite a few checks in the mail I’m a firm believer!! I shop online all the time anyways so who doesn’t like getting a little portion back on something you was gonna spend regardless, I recommend to everyone I know all the time !!!
Big Disappoint 1/5
Have had this app for many weeks now, attached my cards and used them many places and not 1 cent back! DOSH app works and much easier!!!!
Wish it was attached to my card 2/5
I wish i didnt have to go through the app to get cash back and in store cash back dosent work
I just signed up but everything says thanks for using Ebates!?!? 3/5
Why can’t you change your password 1/5
By 123NO LMORE
Not user friendly to change your personal information. You can’t change your email or password without contacting the help desk.
Easy to use and worth it 5/5
By It has it pros & cons
It is easy to go through Ebates and search for the stores you love and which have the best deals and discounts. There are so many more stores on line then when it first began and it’s terrific. You can stay home and shop especially if you already are aware in the value of the brands you shop. I recommend it to all people. Don’t hesitate to use it. It is worth the time.