Good service, good app, bad users 4/5
I’ve been using eBay for over a decade and have bought/sold many things here. The app itself is wonderful and makes the auction experience very easy. Besides the old days when PayPal would lock your account for no reason, it’s smooth.
The one bad thing that has changed in the last few years is the numbers of buyers who scam, refuse to pay, or completely ghost you after winning an auction. It’s staggering—I’ve had to relist about half my auctions bc of deadbeat buyers. Yet eBay won’t do anything about them.
You don’t get to change your mind after winning an auction at Christie’s, so why should you on eBay without a very good reason?
The fine print. 1/5
Don’t bother selling stuff on this app they rob you every month even if your not selling anything cause your considered a seller,
I sold a item for $95 and they gave me a sellers fee of $110 that I had to pay, than I check my bank account a week ago and $88 dollars was taken out and I had no items posted for sale and didn’t even get on the app the whole month
Very frustrated with eBay right now. 1/5
By screwed seller
With storms the size of Texas disrupting areas of the country that size, exploding Boeing 777 engines. (Do you know eBay that shippers use these grounded craft), and the whole disaster related to COVID, it’s very easy (and ignorant) sitting in your cubicles and offices expecting shipping times to stay the same. Then you stick sellers with the losses without consideration. This seems to be eBay’s MO whenever, whether Tornado, earthquake, wildfire, or raging winter storm. eBay seems to apply the same delivery requirements at the expense of the seller. I’m sure I’m not the only one. AND I’m not finished with my complaints on other matters but there is not room here. Meanwhile, I’ll be looking at taking my sales and eBay fees and commissions to places such as Mercari, Etsy, Amazon, Facebook, and others.
Es una falta de respeto al comprador . Pésima 1/5
Comments from a seller 2/5
By a selller
Treatment of sellers as second rate is a pissoff and always taking the buyer’s position. And the constant updates without regard to the work level involved to the seller is corporate arrogance. Software simplicity and glitches, with the recent one of a buyer being able to file a “item not received” claim for an item not paid for. And then there is the Turbo Lister fiasco where sellers wer promised equivalent capability on the new seller page which never happened.
Absolutely THE worst update ever !! 3/5
Why does Ebay make it irritating for a prospective buyer to have to look at additional listings when they scroll down the DETAILS OF A PARTICULAR LISTING THEY CHOSE TO READ!??? Inserting listings within someone’s listing is rude at best ! You want to show additional listings?...add them BELOW THE LISTING THEY CHOSE TO REVIEW!
Additionally for Ebay to charge a seller a 10% commission on all freight is despicable !! If you want to assure fair shipping charges then police and respond to customer complaints and eliminate unfair sellers!!! Instead you choose to charge 10% for additional revenue ...nothing more!! And if gouging a seller is not enough...NOW THEY REQUIRE THAT THEY CAN BE THE ONLY COMPANY handling a seller’s funds because they didn’t want to see PayPal have any opportunity to do so! AND NOW ebay should tell the public they charge the SELLER another additional 10% charge of the buyer’s state tax!!!!! Yes you read that correct !!! Whatever the buyer pays his state in tax...EBay makes us pay 10% to again pad their pocket !!! Soon Ebay will wakeup and find out they shouldn’t have gouged the seller with these ridiculous fees!!! Hello Amazon and Etsy and any other Corp who wants to offer a fair payment structure to the sellers on which Ebay depends!!!!!!!
New payouts 1/5
New payouts take days vs instantly with PayPal. I’ll be leaving eBay now
BEST APP EVER 5/5
By Lesly Louis
Been shopping at eBay for years...just keeps getting better and better.
Love the app 5/5
The app is awesome in my opinion! Very convenient shopping and awesome deals
It’s start going down eBay 1/5
No more eBay the customer service so bad and don’t help at all
Fix it. 1/5
Within a couple days of switching from Android to iOS I began having the kinds of issues you should have fixed YEARS ago. For example, the app would tell me to add permissions for Photos when I try to pick one for a message and would dump me to the eBay app permissions... where there was no option to enable Photos access. When I’d go to Privacy for Photos it would list all apps that requested access and eBay was nowhere to be found. The only way I could enable photo access was to act like I was trying to sell something and only then was I given a functional Photos permissions prompt.
On the very same day I was trying to back out of viewing the picture in a listing when I accidentally tapped it again. The picture came back up with no option to back out. I couldn’t pinch, tap, or double-tap to zoom the picture. I couldn’t swipe down or from the side to exit the photo view. There was no close or back button. In the Android app I would have used the system back button to leave but iOS mostly uses a swipe from left gesture... which did nothing because the app would not respond to anything in this state. I ended up having to kill the app over a stupid UI glitch.
I keep encountering UI glitches while navigating Messages, especially since you have to backup to a hidden level to access sent messages. I keep finding myself in the wrong folder after I back out of messages, and not just ending up in Sent messages when backing out of one that I read through notifications. Just stop trying to hide Sent messages and folders, please.
FIX YOUR S***T, EBAY.
Cart auto-purchased w/out permission 1/5
My eBay cart was automatically purchased without my permission or consent. I had a few things saved that I was thinking about purchasing, and when I checked it today I noticed my cart was empty. I figured someone else bought the things I was saving. Nope, eBay made the purchase of my entire cart without my approval. Disgusting.
Best Place to Shop 5/5
The hard to find items at a reasonable price from verified sellers! Easy Peasy!
Easy to use 5/5
By oz curiel
The app is very easy to navigate probably the most user friendly that I’ve used. I like the suggestions based on browsing history and all of the activity is easy to find.
Blocked from buying certain items 1/5
eBay chooses what you can and cannot buy without a reason.
Payments take FOREVER now! 1/5
eBay dropped PayPal for their own payment system. It is utter garbage. I’ve been paid for an item in which I use the funds to ship said item but now it’s taking days or week(s) to get your payment in which they take a ridiculous amount from.
I will no longer be using this garbage app now, Amazon and FB Marketplace will be the only ones from now on.
Fees fees and 7 day waiting period for payments 2/5
As of 02/21 eBay now takes 15% of auction including shipping costs. So now weather or not the buyer pays shipping eBay takes 15 percent of your shipping fees so you at to ship no matter what. And now eBay takes 2-3 days for payments to hit your eBay account then another three to your bank. eBay has to make interest and invest your money before you get it you know.
No point. I might as well give everything to a non profit * godwill* which is already stealing. , underpaying employees, and not paying taxes, like the NFL. eBay joins the ranks of biggest crooks on the planet.
Great app 5/5
Easy and affordable way to buy and sell. The eBay team works very hard with any issue you might have.
Best online 5/5
Like shopping on ebay. No need for prime because stuff comes in reasonable time. The only thing is you guys need to have hubs like amazon and wish. The reason I say is because not everyone trusts people in their neighborhoods (me). Also, sometimes one may not want family to see what they get because it could be a present.
ADD HUBS PLEASE :)
Have not used you for months and now deleting your app from devises. Price to sell anything makes it not worthwhile. Those that do sell most times can’t compete with Amazon, so why shop with you?
Think you have gotten to big and shot yourselves in the foot. Have to believe you’re seeing this yourselves in less sales?
Buena application 5/5
Siempre me llegan mis compras aveces se tardan pero siempre llegan
Great app I just want to point out one problem 2/5
I couldn’t bring myself to only give it one star. eBay is great. There’s great deals, I enjoy browsing and buying from the app.
Please change the iPhone shopping cart interface! It’s such a pain to remove stuff from my cart. If it’s sold out move it to some other list. I don’t have time to explain all the problems with the iPhone app eBay shopping cart. Give some of your janitors $50 and a iPhone and let them use it for a few days and explain how counterintuitive it is. I’ll change to five stars and delete this at some point, please show this app some love
I love to Shop on Ebay 5/5
You can find just about anything on eBay..Ebay is the way !!👍
Good product 5/5
I spend way to much money
By so sad 🤦♀️
Honestly liked eBay way before they started charging tax. If I wanted to pay tax I would just go buy what I wanted for the dang store. So much better before this!
Perfect Find 5/5
The game is very fun and simulates the experience of Among Us IRL.
Love the Ebay app 5/5
Ive always enjoyed ebay when-nit comes to searching for and buying for my hobby needs. The app makes it so much easier! Its fast and groups my searches so much quicker than i could. Keep up the great work EBay!
Sellers stay far away from eBay 1/5
eBay is one of the worst platforms to sell on. I have given them so many chances but I am through and won’t ever come back to sell or even purchase for that matter.
Seriously sellers don’t waste your precious time with eBay the buyers are childish and rude. There is no seller protection what so ever buyers abuse the buyer protection and eBay just let’s them. eBay does not care about their sellers. All favoritism goes towards the buyers. They will also suspend your account for no reason and when you try and close it they want you to resolve it?? What the heck?? I have the right to close the account as long as my fees are paid.
Sellers if you are looking to sell go to offerup and sell. Their fees are a tad higher but to make up for that they always charge the buyer shipping and they actually treat everyone fairly rather you are a buyer or seller. I have had two instances where two idiot buyers did not read the description and wanted to return the item, which is not a valid reason. Both times offerup sided with me which they should. I am very impressed with their customer service and they take the time to research and make a proper decision. Very user friendly and better for sellers. I DO NOT RECOMMEND EBAY, Amazon, or even mercari.
Titles are different than description 1/5
By Lydda Palestine 48'
eBays new banking policy is financial discrimination 1/5
No more PayPal, no savings accounts, no ability to send a check, you can only use a checking account of eBays choosing. This banking discrimination is unacceptable. I should be able to transfer the money I receive to my account of choice not eBays.
These forced changes are wrong. I opened a new bank account to handle payments in accordance with ebays new policy only to find out the account can’t be used. This is unamerican and a terrible way to treat users or people in general.
Calling eBay puts you directly in touch with people who couldn’t care less about users. The company has become a scam and your banking information can’t possibly be secure with a company that treats users this way. PayPal made eBay possible and gave users control of their own finances, eBay has taken that away. You are no longer in control of your finances while using eBay. This is shameful.
I hope someone files suit for financial discrimination!
By from joseph shew
why dosent it tell when it gets to your house or whatever other than that its really good
Best Selling App 5/5
I been using eBay since I can remember I’m a seller and a buyer I love the new update money going straight to your account great customer service and now they authenticate everything awesome no matter what eBay is the original selling application all the rest are fake
By Sam McGarvey
I entered the app today, and was greeted with a notification that asked if I was enjoying it’s services. Upon responding that I was, it simply produced a message of appreciation. No request for a positive review, no demand for any action, just a genuine desire to gauge customer satisfaction. Appreciated.
You Guy’s Rock.. 5/5
Here I am 61 years old and I am starting my own eBay store. Not sure I making any money yet LOL, but hey I’m having fun and donating a lot of money to charity. You need to somehow get your sellers on board with this charity thing.
Anyway I’ve been working hard towards my top rated seller rating and learning the hard way on some things but that’s OK. Maybe someday I’ll write a book about the do’s and don’ts of starting an eBay store. Although there’s probably already 1 million of them out there but I’ve always been a break the mold kind of guy so you should check out my store. I figured great product with great photos donating to great charities coupled with great shipping and great customer support should equal success.
Thanks a lot for the opportunity to start a small business, and please check out my store “not your average Joe shop”
Worst app I’ve ever gotten in my life I hate it with all my hear 1/5
If you’re looking for a way to spend unnecessary money and get bothered with emails from eBay everyday then this is the app for you
By gk xman
It had bugs. Seems they don’t test the app well for old functionality and things that use to work no longer work or features removed completely.
eBay is great 5/5
I love eBay! They have always been great since the 90s. Thank you eBay for everything you have contributed to society.
Too many Scammers 1/5
By Melissa (King)
I am confused that eBay has so many scam buyers. You can even report a scammer in a quick and efficient way. It’s just sad that the fraudulent level of this app isn’t high enough. A buyer should just purchase the item like other platforms instead of auction. I have noticed that once an item is up for auction scammers come out of every part of the world and blow up my inbox . It is annoying. eBay please do something better then going to another site to report a buyer.
i mean..... it IS ebay 🤷🏽♂️
redeem urself 1/5
ebay ui has always been excellent
then u lost ur mind on show/hide pwd implementation. HCI people. HCI
u figure it out
Great values 5/5
I have purchased quality skin care items at reasonable cost and been extremely happy
Needs work 4/5
People have been asking for a button to request a total from the seller for quite literally years, how hard is that to implement?
By m jig ghi to ui
I can’t use my camera to post pictures to make money no more because of your dumb App Store without granting you access to all my pictures in my phone that is baloney
I haven’t any complaints, it’s been real good so far. If I need help I know eBay staff will be there to help.
First choice and best place to look 5/5
I love using eBay, it’s the first place to look for anything before looking it up on any website. Everything is always in good condition and I always trust eBay to solve any problems which is rare to see! A+ 5star rating!
Great service and justice for all. 4/5
By Charlie boy 1980
Great service and justice for all 🙏🏻
Can’t sell anything 1/5
I have tried multiple times to list an item and it keeps getting stuck in my drafts. No idea why but it wasn’t happening before. I had been able to successful list three items prior and now all of sudden I can’t do so on the app.