Can’t cancel it 2/5
How can I cancel my free 3 days trial ?
Charging my credit card over and over and over.... 1/5
.... and it doesn’t allow me to turn off the subscription.... calling up credit card to get this fraud taken care of.
By a trial
Great app I enjoyed
Excellent app to learn.
By holly hush
Like it but too expensive to subscribe 3/5
By Caillou H.
I love the game format, but it’s still pricey for the functions that the app can provide now.
No oil painting 3/5
By Vitalii Naumov
Are you really showing adds for the premium users? Such a shame. And the process of picking phrases word by word is terrible- you saw a word at one place and then it decided to bounce to a different one.
This app it’s important to me .i like to learn my English .so this app help me to learn
Lady in red 5/5
I’ve been using the app for a long time, and I can definitely say that it helped me a lot. As I’m preparing to pass my TOEFL and need to enrich my vocabulary in a short period of time, the app appeared to be super helpful. I love that I can repeat idioms. I’ve been using lots of apps before, including the vocabulary builder, but it did not help. This app is different, and this it the first app I’m planning to buy a subscription to study more intense. You guys are doing great, thank you 🖤
Kinda Scam 1/5
I don’t understand how this app gets 4.6. Just read the recent comments to understand the quality of the app and customer service. Probably they made up the ratings.
They are thieves. Please don’t download it. Shame on Apple to allow them on App Store.
Por la suscripcion 2/5
Se ve muy interesante la aplicación el problema es que están cobrando mucho anualmente.
Deben de dar especiales para que las personas se animen a estudiar pido por favor lancen promociones.
Muchas gracias y buena suerte para las personas que están ya estudiando aquí.
Deceiving, not free
Not worth $10 a week at all. 1/5
Ridiculous price. Even Netflix doesn’t cost that much.
I want my money back!! 1/5
By HEENA AHMED
Why has this app charged me WITHOUT a notification??? That too twice!!!! This is such a sneaky behavior. I want my money back! I never used your app. Where can I file a formal complaint???
I want a refund 1/5
I’ve cancelled my subscription and I’m still being charged, I never used this app and it was a waste of money. Stop charging me for something I don’t use and I have already cancelled.
Buyer beware 1/5
I would never get an app from Basenji again. Confusing to unsubscribe! You can’t just delete the app! $10 per week, and you might not notice until you get your monthly statement! A page that leads you to subscribe has X’s as the background, so it’s hard to know which X to close the window. Very manipulative. Too bad an educational app is run this way.
Nice but way too expensive 2/5
I agree with the review by Intermediate English Learner below. This app is neat and helpful, but it’s overpriced. As of March 2020, the prices are: $5.99 for 1 wk; $9.99 for 1 wk premium; $44.99 for 6 months; $99.99 for 1 year. These are recurring charges, not a one-time fee.
Good In theory 1/5
Needs to have decent free option though or some sort of trial
Be Very Careful with this App! 1/5
The developers are very cagey. You will be charged $10 per week ongoing UNLESS you opt out of the automatic weekly charge that begins at some undisclosed point after the trial period begins. Unless you check your charge card statement online once a week you could be bleeding money. As far as the app itself I rate it as just okay.
Unbelievable ! 1/5
By Black Italian
We can actually go to ESL school for free, but this app wants people to pay $10 a week? Out of their mind ! There are much better apps than this one that you don’t have to pay a penny.
Another subscription crap 1/5
Another subscription crap
Publicidad engañosa 1/5
No es gratis, no hay un plan gratis. Piden un pago de $9.99 por el uso de una semana luego de la semana de prueba y tienes que agregar saldo a tu cuenta , no hay alternativa
I would love a refund 1/5
Native English Speaker here,
I downloaded this app a while ago and become the app developer’s dream. Definitely forgot about those sneaky $10.00 weekly payments that blended into my bank account perfectly, for an app that I maybe used once. I’m trying to find contact information for a refund, seems impossible.
Beware, they charge $9.99/week 1/5
We are extremely dissatisfied as after the free trial, they started charging 9.99/week, yes per week, not per month. Also, there is no option from the app itself to cancel the subscription.
We had to call Apple Support and they walked us through the steps from Setting and finally we were able to cancel it. Totally rip off.
Cancel Subscription still charging me???? 1/5
By Amira Jack
Why are you still charging me monthly??
I already cancel my subscription right away last month and follow the instructions that you posted for those who wants to cancel subscription.
Please stop charging me....any contact number that i can call to cancel?
They literally will steal your money. SCAMMERS 1/5
I downloaded this app to try it out for a couple days, after I used it for like an hour I decided it wasn’t worth it to have it on my phone due to its poor content so I canceled my subscription before the first payment. After the 3 days “free trial” I got charged with $9.99 (plus tax) for their week fee, I went back to my settings and checked on the app and looked like it had been previously canceled so I reported a problem and never got an answer. Just today I got charged with $99.99 (plus tax) for an annual fee, I didn’t authorized this payment and I didn’t even have this app on my phone no more. So my best advice would be DO NOT download or install this app on your phone because this people will steal your money even tho if you had canceled your subscription, they’re a bunch of scammers.
Don’t waste your time 1/5
This is an app that claims to help English learners by teaching idioms. However, there are many misspelled or incorrect words in the app. Even their advertisements are full of errors. On top of that, this app wants users to pay monthly (or yearly) fees that are well beyond the quality of their product. I am an English teacher and I would never recommend this, in fact I would specifically use this app as an example of how NOT to learn English.
By Rayan Slevaney
Perfect English learning program.
By cant catch a break
How do I cancel subscription ?
What a joke 2/5
By aly 9335
I literally just started using this app and the first content they have had misspelled words. How can you teach someone English properly when you can't even spell check your content.
I would love to try this but $9.99/ week. That’s ridiculously expensive. I know you get 3 free days, but there is NO way I am spending that kind of money on an APP!!😩
Cancel subscription 1/5
By a n s o n
How do I cancel my subscription?
Not user friendly 1/5
I want unsubscribe the free trial version but I couldn’t find in the apps as well don’t have any instructions in their website. They just say do it from Apple store.. but there also don’t have any option of auto renewal. Anyone please tell me how to unsubscribe this apps.
Forced Subscription 1/5
I am not sure how this got to an AppStore, this app subscribe to their premium service without your consent.
You have to pay over 7$. A week. 1/5
This is a scam. Please don’t download unless you want to throw your money away. You have to pay plus no transparency. Report the App for transparency to Apple.
I love this app but just way too expensive 2/5
By Intermediate English Learner
This is exactly what I need as an English learner, who is able to communicate but need more various expressions to be more fluent. So, I was willing to pay for this app, however, $10 per week or $100 per year? It does not make sense. $30 per year must be the right payment for it..(though some might think it's still expensive) I would rather buy an idiom book or look for some references on the internet. Sorry guys. It is really a good app! Except for the price.
I down loaded this by mistake - please send me the cancellation procedures 1/5
By 1999 mistake
Please cancel my subscription immediately
Not worth it 2/5
By Spritz spritz
This app costs $9.99 a week, so nearly $520 a year. One of the puzzles is buggy because it moves words right before you tap it.
Good job 5/5
I love this one. Cos it will give a good knowledge. Thanx a million
Charged me $9.99 4 times in 1 month 1/5
What the title says. I got the app and did the free version and then cancelled everything the same day and then I got charged $9.99 4 times over the next 4 weeks.
$9.99 A WEEK?! 1/5
I’m sorry but this price for a recurring subscription is laughable at best. I highly doubt this app offers much of anything for $40 a month. Shameful.
MUST PAY TO PLAY 2/5
There’s a short trial but you have to pay for this app. This should be told on the App Store prior to me downloading
Expensive app I don’t this app is worth $10 a week that’s ridiculous
Remove the app 1/5
I loaded for trial period. After that I changed my mind and deleted the app before the trial period ends. Now it is charging to me and it is impossible to cancel the subscriptions. This is an awful app just because of this. It is cheating the people.
Immediatly eliminated 1/5
Tired of these fake Free App ! Free to download, like all App, but not free to use !