Use HERTZ 1/5
Reserved a car like normal but met with the rudest lady at the Newark Enterprise. Denied our car rental and was extremely rude. Luckily hertz was next door and it was even cheaper!
Quick and Easy !! 5/5
I’ve been using enterprise rentals for nearly 25 years...always had good experience!! AAA grade from me...
Have points but confusing how to use points to pay on app. Prob user error idk.
Customer service slacking 4/5
By Tigre lady
I’ve enjoyed using this company for over 20 years with my business and was a personal client before that. With their APP being introduced no one answers the phone at the local office, no one calls from the local office and my Corp discount seems to have disappeared. Customer service is gone for the loyalty which means they have stopped giving me loyalty. Guess I’ll check out the competition. At least Hertz gives s AAA discount.
Great location 4/5
Love picking up a car from airport. They make it so easy. But don’t lose anything in the car. You never get it back.
By Buffy TKB
Very easy to use, quick, simple.
By Texas Pic Taker
Very easy-to-navigate app. I always go with Enterprise these days.
By JR-A Messenger Of The Gospel
Jesus loves you all and He’s soon to come back.
Enterprises-Highland, IN 5/5
I Love this place!!!!!
Easy as 123 5/5
This was so simple to use.
Car rental is great, app is not 3/5
I’ve had great service from Enterprise and I like the cars I’ve rented from them. But this app is lacking! Namely, they need to figure out how to let you modify/extend a reservation from the app. You press “extend rental” button and it activates the phone. I use apps so I don’t have to call! 😅 Further frustration when the automated call said that I had to call the local office to modify the booking. Luckily I was able to find the local office number in my rental history and press it to call. But gah...! This app isn’t all that helpful. I hope it improves because I’ll probably rent from Enterprise again anyway.
Boardman Market Street Enterprise 5/5
By Lets Go Pittsburgh Pens
The service is unsurpassed they are all about customer service
They go up and beyond to take care of you and make sure you’re car fits your needs.
You will not be disappointed with the outstanding service you receive
Thanks for your kindness and great service.
More hassle than it’s worth 1/5
I absolutely DETEST renting from Enterprise but I’m captive to corporate rental restrictions.
You check in, then you need to wait for SOMEONE to walk you to the car and then you both walk around it. Then the hassle of actually leaving the lot through the checkout lane. Supposedly National is quicker but I’m not wasting my time finding out unless absolutely necessary.
With Hertz I walk up, check the board, get in a car and drive off.
Enterprise services 5/5
This app is excellent! It’s fast and efficient to rent out an vehicle and I love it!
To: Enterprise Rental Car 5/5
By Tyrena Hudson 💙💙
I have been renting from enterprise rental car for years an they are the best rental company. I wouldn’t trade them for nothing the are the best, I rent from Main st in Richmond va an the crew there is the best even the old crew who is now at the Richmond airport they all Rock 🥳 Zack,Shakeira,Khalil an Ryan an the rest of the crew I love U Guys💙💙💙💙
Great staff! 5/5
Enterprise N.Mountain road gives fantastic workmanship. Not only helping to assist you but also making you feel safe to drive away.
Very respectful and positive vibes Environment from the minute you walk in the door They make sure they make eye contact with you and ensure you that someone to be there to help you really soon✌🏻 Plus the new management is great🤝
Excellent service at a good price 5/5
The title says it all. That has been my experience with enterprise. I have rented from them in several states for weeks at a time with very few problems, excellent resolution of those few problems and a very good price.
Thank you 5/5
Great company and service especially the southside Blvd location in Jacksonville Florida
App works great 5/5
Great app for a great company wouldn’t expect anything less. I would prefer a little more bargaining power. Otherwise I’m happy.
Easy rental process...
Love renting from Enterprise! 5/5
Every time I book a reservation there, there staff is always respectful and treats me like I was there best friend! Great crew you guys out there, keep it up guys and gals!
So easy 5/5
Enterprise has knocked it out of the ballpark with the ease of use of their app.
Outstanding and easy to use for even a 50 year old guy.
Customer observations 2/5
By Notheast Consulting
Over the years I have been a content Enterprise customer. However, last year my account was closed without notification and the manager of the local store I used changed as well. Since then it took me some time to reestablish my business es account because the local manager never provided NY the correct info. Finally, the account set up I thought I was going to have a more pleasant experience. Two weeks ago while renting a vehicle the manager at the franchise informs me I am not in his pickup area. Well after checking on this I cont fronted the manager. He stated I needed to use an alternate location despite both locations being almost equal distance from each other. Further conversation reveals that for this manager it’s a matter of preference and principle, so he said. I’ll continue to use Enterprise because I have an account. However, I’m extremely displeased with the manager at the local Enterprise in So Lawrence MA. After many years of using that location I’ve com to realize he just rather not deal with me. Shame on Enterprise for hiring this particular manager who does not value his customers. I kept the vehicles clean. Always respectful of staff. I will not return there.
Car rental 5/5
Enterprise is so convenient and fast. I’m love it!
All points 5/5
By jimbo daddy
It’s great to use points on vacation.
Smooth transaction 5/5
By going in 45
Thanks for ur good service 5/5
By gonz 1
The employees are like my 2nd family😊
Love looking at app tilted awkwardly, no rotation or scaling. Really, you couldn’t find a real company to design the app you settled for a junior high student?
Enterprise App 5/5
EZ 5 stars for now but Will see how this convenient features will be translated at the local pickup locations.
Good people 5/5
By groovy goovy
Always easy to work with and their reward points system is much better than the others.
Nice app 5/5
Just reserved a car in less than 30 seconds. Thumbs up enterprise!
Book one and can't check the booking 1/5
After installing the App and unable to retrieve the reservation. Can the app be fixed.?
By Bubs deran
Enterprise has always been there for me! Easy a nice vehicle easy out.
App is easy to use 5/5
By Janet Winslow
Great service for short term car rentals.
Quick and easy 5/5
By Hoo hoo hee hee ha
Easier to use than typical car shares. Super convenient locations and consistently clean cars. Well staffed and plenty of car choices.
This branch has given the best service of any company I have worked with.
Keeps logging me out!!! 1/5
By Whole foods shopper.
National app is so much better. I’m always getting logged out and no fingerprint login option??!! App is lame and I only use when Enterprise is the only option.
Una gran compania 5/5
Siempre he rentado con ellos, nunca he tenido problemas, si llevas todo lo que te piden, sales muy pronto del concesionario con el vehículo deseado, y quizás con uno mejor que el que deseaste, como me ha pasado a mi ! Alex de Huntington Beach Ca
By Sideline Story
Easy to reserve 5/5
By Cristixn Fernxndo
Easy to reserve a car everywhere!
BEST LOCATION 5/5
I travel weekly throughout the U.S. and enterprise is the only company I rent cars from. That being said, it’s the local branch that continues to stand out as being my pick for GREAT customer service.
Best Enterprise Staff 5/5
I have been renting from this location for many years, they always treat me like a celebrity lol..fabulous staff who works tirelessly to please customers. Thank you all!
By Red Chevy 1972
I appreciate the awesome staff at the Westwood. Los Angeles office 90024
Been using this office for 2 decades, always a delight. Well kept vehicles, helpful brilliant staff!! thank yoy
I absolutely love enterprise!! I have never had any problems with the Desoto, Tx location. They all help me and are very nice and professional. They are a great example and represent enterprise very well!!!
Amazing deals and easy browsing app 5/5
By Manohar Bangalore
I really love the service and also the process that is made easy. Awesome experience- I love it.
Great Service 5/5
Service is very professional, cars are clean.
I’m very happy with this place.
A Frequent Renter 5/5
By Another Frequent arenter
Love the guys at Elmwood Park office!! They are professional and easy to work with.
Thanks for being there!