Happy Customer 5/5
Live the app! A must for traveling.
Speedy&Easy Mobile 5/5
I am NOT a techie and typically end up very frustrated with travel apps but this app took me less than 5 minutes to reserve a car.
Best app so far for travel.
Good app! 5/5
By E Capital
Good app, simple and direct.
You don’t actually get a car 1/5
Careful when booking online. Their system will tell you a car is available and confirmed but you’ll show up and there will be nothing.
Best experience 5/5
By Ricardo IX
The Los Angeles downtown location integrate the best staff I have ever found. They are a professional and polite staff. Thank you for such amazing customer services.
Convenience is priceless 5/5
I really enjoyed that app. I like that it is all organized and I am able to see what is expected and prices are awesome! Love the customer service friendly app! Thanks
Love the mobile app 5/5
The Enterprise mobile app is very easy to use!
The app is very user friendly and easy and I make reservations
My #1 choice for renting a vehicle 5/5
I love the fast service and convenience. Very friendly people
Using the app is so easy!
Quick to cancel and reschedule bookings 5/5
I love this app allows me to make changes on the fly as I need to for personal and business use.
Shun was Great❗️
Great company to do business with
Great Service 5/5
I rent quite often for work and the customer service at the Carmel North location is exemplary. Highly recommend.
La Cienega Pico 5/5
I love the staff at this location. Brent and Jessie are the best. They make sure you are completely satisfied before you leave and upon your return they are there to greet you with a smile no matter how busy they are.
I wished they had the Weekend Special at this location!! Corporate please bring it back to this location next year!
Reserving and twice extending reservations was very easy.
Much easier 5/5
By I LOVE J3SUS
Fast and easy
Guided very nicely for ease of setting up my next car to rent
My local Enterprise team is the best! 5/5
The Lehigh Acres Florida Enterprise team are outstanding! They get you in and on your way quickly and efficiently. They are helpful and I like the vehicle selection!
Customer notes 1/5
By nickmans exhausting
I am unable to make a request through your site and called rental location to request a specific type vehicle. I do not feel that my request was acknowledged and have little to no confidence my request will be accommodated.
Associate at Greenville Texas asked me for my phone number. I ask could I provide my confirmation number for upcoming rental. She took my confirmation number and then asked once again for my phone number.
All of this information is on my reservation and I truly felt that my request was more of an inconvenience and disregarded once I hung up.
Thought it was going to be difficult and that I would have problems. Not the case. Super easy. Thanks.
Awesome app 5/5
Easy to use
The very best customer service 5/5
Enterprise has customer service that is exceptional and so far above it’s competitors that they are in a class all by themselves. No matter where you travel the service is the same. Thank you Enterprise!
Great Experience 5/5
I’ve used both and Enterprise blows Hertz out of the water, especially their App interface.
Enterprise has always been affordable and convenient...and now with the app, so easy to accomplish.
Love the website!! 5/5
Now I just hope there is s car available. So easy when done on line!!😍
LOVE this app! 5/5
Making and modifying a rental is so easy! Thank you for removing one stressor in my life!!
Calander issue in the app 3/5
Love Enterprise, always my 1st choice. But it’s annoying that the “Select Date” option (in the calendar) never works forcing me to call CS each time I need a rental.
Great place to rent a car 5/5
By San Bene 6
I have been doing business with enterprise for some years now and I have yet to be disappointed. The staff is friendly and very helpful. This is why I keep coming back. Plus the vehicles have always been very dependable. You can’t go wrong with enterprise......
Awesom service Great people
I wish there was a way to see the number of points that was earned after each rental.
Always feel welcomed 5/5
The amount Pocono Team and Josh always makes you feel welcomed. Their level of service is by far one of the most professional, friendly, knowledgeable and always with a sense of making you feel important each and every time is rare to find, especially in the service industry. Thank you for always making our visits seamless and leaving with a smile.
For the most part... 3/5
It’s super funny that I get a call checking on my last rental experience but no call after the previous rental. Going through check point and being accosted by the border patrol because the previous renter smoked or used some type of opiate and drug dog wouldn’t get out the vehicle but never found drugs. After they swabbed the headliner, which tested positive for opiate residue they let us go, 3 hours later. (This occurred at US checkpoint, never left the country) we had to go back through 3 days later but they remember us after our horrid experience. Keep in mind we left El Paso airport and drive straight through the checkpoint.
Not a call to check on us!
Great but suggestion 5/5
Love the app, but I wish I could search by city instead of by location - I often find very different availability and prices at different locations in my city!
Like the app 4/5
App is great
Excellent service 5/5
Team is efficient and service is personal. I’m very happy with this location
Fast online reservations! 5/5
This APP is the best for online reservations. Fast and easy to select options. Great service.
The best way to go 5/5
By a worlds traveler
You can not find a better place for a deal or better people to serve your needs than here.....! I love them 👍
Love the app 5/5
My only suggestion would be to allow for return after store hours via the app.
Great app 5/5
Quick and easy to use. Very user friendly!! And easy to apply promo codes!!
Not Working 1/5
This app for the past week or more has not been able to reserve rentals or edit them citing “connection issues” as the reason. I go on their website to do it instead. Please fix because it’s a great app!!
Success in app does not guarantee car availability 3/5
App says “success” but small print is “subject to availability.” In other words, you have not reserved anything.
Excellent management and customer service A +++ 5/5
By Nic guy 22
I glad I
Have this people
To handle my needs
Hillside Branch 5/5
By Mr Blakeley
Great service A-1 the staff goes above and beyond to satisfy its customers.
By precious jones
The app is fast and easy to use!
The best 3/5
Enterprise has always provided excellent customer service and facilitation’s to me when I have needed it the most . It’s a company that lives up to its name and without a single doubt the best rent-a-car company in my opinion .
Currency change 2/5
The app always use English pound as default currency. How can you change it into US dollars? It’s so annoying.
Customer satisfied 5/5
The personal at this location are very helpful and gracious .
Great service 5/5
Always fast, and great pricing!
Great Service 5/5
By Rent Often
Love this location. The employees there are outstanding. Very knowledgeable and extremely helpful along with being friendly. I have returned to this location to rent because of them.
Enterprise App 5/5
Easy to use and convenient.