Tad disappointed 3/5
Just downloaded the app for my new device. So far I like it. But disappointed it doesn’t restore all my past issues. It doesn’t go further back then February 2014.
From bad worse 1/5
This is possibly the worst app I’ve ever installed. It used to be a mediocre app—now it loses your subscription, and very poor navigation through the magazine.
No way to easily access individually purchased issues 1/5
The app will restore purchases, but there is no way to access just your purchased content without wading through week after week after week of non-purchased issues to try and find your content.
This App Is useless 1/5
By rarely a critic
I renewed my EW membership thinking that I can use the digital version, but this app is a zero starts, it doesn’t work, very disappointed
If it ain't broke... 1/5
Worse app EVER. Won't load anymore. Loved the previous one. Might not renew after this.
There are other issues I may like, than others, so you should give us the option to buy one issue at a time. Please give us that option.
Some Suggestions 3/5
By Neil EW Reader
For iPad users, please remove the ‘Swipe up for Reader View’ reminder for all text heavy content or at least have it an option to turn off in ‘Settings’. EW needs to provide better high quality photos as you can clearly see that the ones currently used are grainy and pixelated, especially when zoomed in.
The New App is Bad 1/5
Like many other reviewers have pointed out, the upgraded app is terrible. I was a long time print subscriber and moved on to the digital version years ago. It was one of the few magazines I read regularly. Then, they create this new app that is atrocious. I didn’t even wait until my subscription ran out before I deleted the app. You’d think they would scrap the new version and return to the old app to retain current readers and draw us ex-readers back but, evidently, that’s not in the cards. Sad, I miss reading EW...
Don’t buy a digital subscription 1/5
I purchased a digital subscription that offered more magazine issues for a cheaper price. The only way to view digital subscriptions is the EW app and unfortunately not the website. I sign in to the app and it doesn’t allow me to view the current or past issues. Tried contacting EW to resolve the issue with no luck.
Latest version took several steps backwards 1/5
Not sure why you would drop so many features with this new version. You can’t remove old issues that you have finished reading, so there is no way to free up the space on your iPad. You also can’t save your place in an issue when you are reading it and you have to jump out of the app midway through the issue. The next time you go into the app, it takes you back to the page or issues. You have to remember which issue you were reading, and then scroll back through it to find where you were. Please, oh please, make some updates soon. The app is almost unusable.
I’m Done 1/5
Longtime subscriber (check my history, EW) who won’t be renewing this summer when my sub is due... because you ruined the experience of reading your magazine. The app is abysmal. Just awful. No thanks. I’m done.
Horrible "update" makes it virtually useless. 1/5
I originally got this app years ago when working in Europe so I could keep up with my favorite magazine. In fact, it was a major factor in me finally buying an iPad at all. So it's infuriating that the new update has complete DESTROYED its usability. The new app is painfully slow and crashes constantly. It spends so much time trying to get online and be its own web browser that it completely fails as a digital magazine. The navigation is no longer intuitive or straightforward and. As impel thing like deleting an issue is a chore. That's if I get the issue to download and stay downloaded, as often once I'm offline the issues vanish. It's bad enough that If it is t fixed soon I'll probably cancel my subscription and go back to print. Or just a new entertainment magazine. All this to connect it to the website, which if I wanted to do. I'd use a browser. Be a magazine app for gods sake. So aggravating.
Thanks for nothing 1/5
I just wanted to thank you for this latest upgrade, which has made reading EW unnecessarily burdensome. Well done!
In fact, I hate what this app has become I needed to come back and add to this review. I admit that years ago I did not like the e-version of EW, but I grew to really enjoy it. I enjoyed the interaction with the page the app provided. That is all gone now and all the app provides is a knock-off pdf version of the magazine.
I so enjoyed the previous electronic version of EW that honestly kept renewing my subscription so I could read THAT version. The paper version just goes to waste. Unless something happens and we get the more fun, more enjoyable app version back, when renewal time comes around I’m out. There is nothing inherent to EW that I can’t get on the internet for free and more timely.
3/27 A new problem: The app won’t let me download any issues. Just a wonderful app.
Can’t access 1/5
The new app won’t let me see my subscription. I’ve confirmed my username with support and they told me today to use the NEWSTAND APP to access EW. What?!? The Newstand app is no longer used by iOS. What’s going on??
Used to be great, not any more 1/5
By Dr MD PhD
Agree with all the recent 1-star reviews. Can I leave zero stars? This used to be a great app which has steadily lost features, culminating in this update which has basically turned me from a dedicated 10+ year reader, who made time every week to read this cover to cover, to a user yet to read a new issue in 2018 because I’m still trying to get through the last 2017 issue! Among the many faults—doesn’t remember the last issue and page I was reading!! Terrible resolution on zoom. Annoying splash page with links to the website content that I could care less about! If I wanted to read the website, I wouldn’t buy the magazine. Which seems likely anyway—unless this improves, my subscription will lapse.
More bug fixes please!!!!!! 1/5
Every time I turn on my iPad, I have to RE download the magazines. Why can’t this be fixed? Ruins the app. It used to remember and store them until you erased them. Kills this for me.
Swipe up for reader view 1/5
This is obnoxious as hell and every time you touch the screen you block the picture or words. Too frustrating to try and see an entire page of content. I would understand for magazines like Vanity Fair that have long articles, but EW is a picture magazine. No one wants a reader view anyone, let alone a reminder on every.single.page.
I’ll just go back to print if I have to. Beyond frustrating.
Needs a little work 3/5
By Rufus Williams
If I see the pop up “swipe up for reader view” every time I turn the page I’ll go out of my mind. At least put in an option to disable these prompts, it interrupts my reading experience.
Horribly slow 1/5
The latest version is even slower than the previous one.....horribly slow. Also is very clunky and not easy to navigate through.
The worst update EVER 1/5
I have been a subscriber for at least 6 years and now the last update always logs me out and it is an ABSOLUTE pain to try to download any issues. It doesn’t log you in most of the time, so you have to try so many times. No customer service on the app. Awful, plain awful and has been this bad for a while now.
Quality if awful now! 1/5
I haven’t used the app in a while, but it looks terrible now! The quality, resolution, or rendering is really REALLY bad!! Everything is blurry! Not worth the print subscription anymore.
What were they thinking? 1/5
A couple of years ago this on line magazine was so user friendly, had links to music samples, movie clips, as well as most pages being alive by means of scrolling only a small part of the page, while you still had full view of the photos. Then last year they started cutting back on features. Now these last months of the new improved EW is garbage. Whose idea was it to make these changes. It's no longer fun to view this anymore. You need to fix this mess. Stop these crashes, remember where we left off, stop taking away the features. Bring it back to the quality and fun you made it 3 years ago!
Completely useless, Couldn't give it a zero 1/5
By Poppa From Md
This app worked perfectly before the last update, now doesn't let me download any of the new issues, can't associate my account with my email, and requests to the developers for help went unanswered. Enough to make me just cancel my subscription.
Bad changes 1/5
Not sure what happened, but the app changes aren’t good. I have to log out every time there’s a new issue, otherwise it wants me to purchase the issue, plus the new issues don’t show until a day or two after release (?). I don’t quite get where they are going with things, but the app updates don’t seem to create a better user experience.
Worst updated app ever 1/5
Latest update with one week old version I can no longer get magazines to download. Continues tells me to subscribe but I have been for two years.
Go back to the old app. This is the least customer focused app update ever experienced. If not fixed soon, and I do not need to enumerate the problems everyone else has, I will go back to print. Listen to your customers!
Unable to download new issues 1/5
It won’t let me download and read the latest issue even though I’m signed in as a subscriber.
Horrible app 1/5
By Holly Mc B
The app has you relog in, asks you to purchase, download, swipe up for reader mode, is fidgety, flakey, infuriating, and by the time I get the app to work, the mail carrier can pretty much deliver a paper copy through a foot of snow to my door. So, it’s a waste of time, makes me crazy, and makes me consider dropping my subscription and forsaking entertainment and moving to a cabin in the woods. With or without zombie redneck torture family.
Was better at one time. 2/5
Small things like a drop down hint window about “reader version” which happens on every page you view. Got it the first time it happened. Great way to view the magazine but getting there could be smoother.
EW EWWWWW 1/5
Utterly disappointed in the new app. Have been a subscriber on print and digital for 10+ years. I am constantly confused as to why the ‘new’ app was even created - none of the enhancements are anything I would have asked for...and the execution is less than satisfactory. Many of the photos that must cost the magazine a fortune to shoot render slowly and are blurry when they finally come up. The ‘extras’ are miserable to navigate, take away from the magazine - both in web view-ability and interest in the topics.
Please toss this version and start over or go back to prior set up...
Drove me to cancel 1/5
By Annoyed Email User
What a wonderful app this used to be but the new version doesn't make the investment worth it. Googling content on safari is more enjoyable than this slow to load, incredibly difficult to read, and poor layout experience. What a shame. You had one of the best digital magazine apps around and I subscribed for years. Sometimes new isn't always better.
Horrible, Horrible, Horrible App 1/5
How How How can a major magazine allow such a horrible digital production. The resolution is TERRIBLE. Whole thing is blurry, not crisp like everything else on IPad. The annoying “swipe up for reader view” comes on the screen EVERYTIME you swipe a page. The original app was fantastic and so easy to use and great to look at. Such a waste in this age to produce a worthless app.
Skip it 1/5
The app version of this publication used to have me looking forward to its weekly release. Interactive, fun, timely. This new version is nothing more than a PDF scanned version of the hard copy. Hard to read. Terrible. Soulless. Freezes, doesn’t recognize my subscription most weeks and the ‘live’ feed is nothing short of annoying. Fix it if you want to keep this long time Customer.
Update the app already! 1/5
The latest version of the app is slow and the resolution on some of the pages are low quality. Really disappointing.
On newsstands before available for download 1/5
Why am I a digital subscriber when I can purchase the magazine on the newsstand before it's available for download? The new app is beyond frustrating. Whenever a new issue is finally available, subscribers are prompted to purchase the issue. The only way around this is to log out of the app and then log back in to download the issue.
If this, and lag time issues are not fixed soon, I am done with this magazine.
Terrible in every way 1/5
Have been an EW subscriber since the beginning. This app is a disaster; slow and poorly designed. Meanwhile, non-stop double issues have made this more like Entertainment Bi-Weekly. So disappointing.
Crap App 1/5
I can’t believe how awful this new update is..ALL of my previously downloaded issues were removed!! That is completely unacceptable for an update that is supposed fo be an improvement! What once was a great app and a joy to read has become a joke. App is glitchy and unstable and frankly is quite disappointing. I doubt I will renew my subscription. Way to go EW!! Maybe I’ll try People.
The latest “update” rendered the app completely useless! I have yet to be able to actually read one page before the app crashes. Most of the time, the page isn’t even loaded before the app closes. And this is for downloaded content. Like others have said, this is a huge disappointment! They took a stable, functioning app and broke it. Someone at their office wants only the print edition read. I keep hoping they’re going to sent out a patch, but it’s been 2 months now and I’m pretty sure no patch is coming.
This app is awful. It's like a wall. I can't download issues. I have to sign in each time I use it and then it won't let me download issues anyway. Basically, EW has ended my subscription. If you want to use the app for your subscription, don't bother. It's useless and worthless. I wish I could give it NO stars, because if an app doesn't do anything why should it get even one?
Horrible App 1/5
Keeps making me sign in over and over and I cannot download latest magazine even though I am a subscriber. Fix this please!
Old interface was 100 times better than this...
Swipe up for reader view! 1/5
Seriously needs a usability pass. Wish I could swipe left on this latest update.
What Happened? 1/5
What happened to all the issues I had previously downloaded? I greatly prefer the old app with mobile-formatted pages. The new one is like a PDF reader.
Even worse, the app no longer remembers where the reading location the last time the app was used. It doesn't even remember which issue is being read. It always opens to the cover of the most recent issue.
Articles from the web site could have been a useful addition to the wonderful old app, rather than the excuse to abandon all the good features.
Makes you log in every time 1/5
Unlike every other digital magazine, it does not remember your username and password and makes you log in every time. Worse, much of the time even this does not work and you have to reset your password again and again. Terrible.
Doesn’t let me download 1/5
Says I’m not subscribed but I am. Everything is updated on my phone. Pls fix on your end EW!!
New “updated look” is GARBAGE 1/5
By Dmaul53854 (Chase Dunnette)
The quality of the pictures and words is suboptimal. It literally looked like how the app looked before being optimized for Retina Displays. That was five years ago I believe. There’s no excuse for this.
Latest update not so good 1/5
I still get the print edition, and sometimes the digital magazine won’t update for 2 to 3 days. Why are we the last to get the magazine? The reader view helps, but what’s the point of that tiny type anyway. Notifications don’t work as well. Please try again!
Worst "update" ever 1/5
They took a great, functional version of their app and replaced it with this piece of garbage. When the app does actually open, which is rare, it constantly crashes, won't download old issues that I have paid for over the past three years as a subscriber, gets 95% of the way to downloading the current issue and then conks out. Terrible, just terrible. Finally gave up and canceled my subscription auto renewal, but can't get a refund for the year I just paid for a few months ago. So disappointing!! Please bring back the old version of the app and send this one to the trash!!!
Horrible update 1/5
I came on here to make sure I wasn't the only one really disappointed with this update. And I feel like I need to add to the chorus- this new update is so slow it's unreadable. It doesn't hold my place, photos take forever to load. Back to print issues for me.
Latest update is difficult to use and useless with only one issue downloadable. 1/5
Difficult user interface. Can only download one issue at a time. (have the developers never read on a plane?). I have subscribed to EW since the beginning. I only read digital issues. I am hugely disappointed and looking at other magazines as options.
Missing Issues and More Problems 1/5
By Neil PharmD
To get the latest issue, one has to sign out then sign back in for it to download. I am not able to download all my issues. Please remove the ‘Swipe Up for Reader View’ for nearly every single page turn as it very annoying. Just give us the best reading experience we deserve to fully enjoy your content.
Unusable since the last update 1/5
Was one of my favorite apps for years. With the update it is now practically impossible to use. Constantly prompts you to sign in with an EW account, even though your subscription is through iTunes. Downloaded issues disappear, or the app won’t let you get to your Issues page at all as the waiting wheel of death just spins and spins (in spite of a solid internet connection .) Fonts are horrible and picture quality is low-res now, it loses your place, the Issues page won’t open as it tries to get me to subscribe even though I’m already subscribed. If this doesn’t get fixed ASAP I’m going to cancel my subscription and just read Empire.