The app does not work 1/5
I got a brand new 2019 corolla hatchback. Everything in this car is new yet this app refuses to work.
Just Awful 1/5
So disappointing. Really wish my 2019 Highlander was equipped with Apple CarPlay instead of having to use Entune. So bad and not user friendly at all. Toyota make things right and offer to switch out the media systems to CarPlay at a reduced cost.
EnTune Newbie 1/5
By EnTuned Out
Major Disappointment - was expecting an app-rich product that, at least, included Waze, Google Play Music and other useful (to me) phone apps. Instead, I get access to a “suite” of apps that I don’t/never intend to use. Me and my $50K+ Highlander will try to be patient while Toyota improves what I’ll call a feeble start.
CarPlay please! 1/5
Thank got I only needed this for a rental. So glad I never bought a Toyota. Does not work, period.
Can’t get directions handsfree. It searches the web for places on the other side of the country, though I have my location set. Of course it doesn’t have Apple CarPlay because my vehicle is a 2017, and with every update the functionality gets worse. It is not a safety convenience at all if anything it makes drivers more dangerous.
Stupid app 😡 1/5
Can’t believe they don’t have updates for this app in 2019 bad job Toyota
Hate it so much. 1/5
I wish I could go back to that day when my brain cells were overcome by beauty. I bought a Camry In spite of my reservations about the lack of CarPlay. I have lived with Entune for a year. It is archaic and worthless. I would tell myself a year ago to run away fro the car and never look back. And now some 2018 cars can get a CarPlay upgrade. But not mine. Stuck. If you are considering Entune. Don’t.
This app Randomly drop the connection! 1/5
Not worth to purchase Hybrid Camry 2018 & 2019. This app Randomly drop the connection!
Can’t stop update messages or use apps 1/5
After buying a 2019 Avalon I was never able to get rid of the “update now” messages and only briefly was able to use the apps before they became disabled with the “update” message prompts. I went to the Toyota dealership and they were unable to get this fixed. I will return to the dealership one last time tomorrow and if they can’t get this working then I will forget these apps. Half the apps I can’t use since I have to pay extra for a subscription to use so no big loss there.
Horrible app and just as bad customer service 1/5
By VJ in FL
If I could give this app a zero I would. I can’t tell you how many hours I’ve sat in my car trying to get this app to work properly. Customer service gave me a case number and says they are going to call or say they did call but mysteriously, my phone has no record of receiving even a call, let alone a voice message.
Inferior in every way ..... 1/5
By Red Ensign
To using a $5 cord to plug in my iPhone. Apple Car play simply does every single thing this 3rd rate app should do which in reality is one thing. It works. Traded in a 2017 for a 2019 C-HR and the audio system felt like a downgrade in every way until I purchased a cheap backup cable from Amazon to take advantage of Car Play.
What a waste 1/5
I hate it I have no idea what it truly can do because it makes me update and install every 5 mins then gives me an application error. Pure garbage.
New Toyota user or at least brand new one 1/5
I love the car, but this app is useless. You can connect your phone to the thru Bluetooth for music and calls, have mastered the maps because apparently I have to download something else with that or I don’t know, but I Stan with the useless part
When are you fixing the bugs Toyota? 1/5
In this era of digital transformation, this app is way behind and needs serious updates. It’s completely unusable for me. Keeps telling me to ensure the app is running on your phone. My phones shows connected, but the apps never load on my dashboard. Bought this 2019 and thinking about returning it if they don’t fix these bugs.
Every time I start the engine I have to download it. It’s not worth using.
I hate this app 1/5
My car kept bothering me telling me that I had to get this app. Finally I got it and then less than a week later it told me I needed to update. I have tried to update the app probably at least five times now but the reminder never goes away. Stupid app it doesn’t even improve my driving experience at all. There is no purpose for it. Just takes up storage on my phone
Have a brand new 2020 Corolla have paired it multiple times in a month and it constantly does not recognize my vehicle in this app very frustrating needs some major improvement
If I could give zero stars I would.... 1/5
Entune 3.0 is so infuriating! I am a loyal Toyota customer, but this 2019 Camry may send me looking elsewhere. I am now regretting trading in my 2017 for the 2019. The main reason I did this was because of what looked like would be better technology(the same reason I have upgraded every couple of years since 2012); and it would be if it worked more than 1/4 of the time.
I am now at the point of not being able to connect to Entune 3.0 at all. I have tried restarting my phone, car, app, and deleted and reinstalling the app. To no avail.
I never had an issue with Entune before 3.0. 3.0 is enough to make me look at other makes of cars before I trade this one in.
It’s kind of difficult to enjoy a car for all of its technology if the technology doesn’t even work, even the most basic aspects like Bluetooth. The only way I can talk through my car is if CarPlay is on and my phone is physically plugged in to it. So I basically have ‘Maps’, Waze, and CarPlay that’s it. I am even having issues with CarPlay swapping my phone from a call to my iPhone speaker then to the car speaker; also turning the radio completely off if I’m on a call or turning the volume down and not resuming it when I’m off the call. The design, I was told, was for safety reasons but I am so distracted while I’m in this car trying to get my hands free calling to work or figure out how to get my radio back on after a call it’s borderline dangerous, probably the equivalent of texting and driving. I’m hoping, but not too optimistic, given all the complaints that are over a year old, that Entune 3.0 and Toyota will get this resolved so everyone doesn’t feel completely screwed by Toyota on this vehicle purchase. I really thought Toyota did better testing before releasing something this terrible.
Not worth the download
Need a lot of work 2/5
Why is it that every time I start my car that it asks me to select a phone? This is so even when I leave the phone in the car and plugged in. It also will not load Waze under the same conditions.
Terrible app 1/5
I’ve had my 2018 Camry one day and each time I start the car I have to uninstall and install this app again. It’s terrible. As expensive as Toyota are and the quality of the cars, they really screwed up with this app. Come on Toyota, do better. Get someone to fix this ASAP!
The customer is NOT winning! 1/5
By 2019 Camry Owner
I recently bought a brand new 2019 Toyota Camry. I will say that the Entune app is very much so a let down. Unlike other Camry owners I have the luxury of forgoing the entire Toyota infotainment center and using Apple Car play. I personally applaud Toyota realizing that Entune infotainment was NOT their strong suit and adopted the Apple Car Play software. In regards to the app, I’ve attempted to use Entune before and quickly realized it is not user friendly. When prompted to view a video tutorial the user is navigated to YouTube and a message displays informing the user that the video is unavailable. I do work in IT on a team that manages multiple applications a lot bigger than this. Given that this is a small application the fact that this defect has gone unnoticed for this long is embarrassing and shows a high level of neglect.
Slow and useless 1/5
Slow. After endless trying and finally it seem works, but it is inferior to CarPlay. The gps link has no map, unless you connect a cable.
I wish Toyota can disable Entune and enable Android Auto.
Stupid pointless. 1/5
By Ms. WOC
This app doesn’t do anything!
Entune can’t do anything 1/5
I don’t know why Toyota does this to its consumers. Entune can’t do anything and Android auto and CarPlay are not enabled for 2019 car!!!!!!!
Nearly useless 1/5
Toyota should be embarrassed by this app, not using it as a selling point.
Entune update is junk 1/5
By Buba B
Entune 3.0 update is junk!! Now it’s asking to update everytime I start the car. I successfully downloaded the update and still asking me to update again and again. This is pissing me off. Fix it already!!!
Install every time I start the car. 2/5
I have to reinstall the app on my car every single time I start it which usually takes up to 10 minutes each time. Works great once it’s installed, but having to do it everyday day is ridiculous. So now I just ignore the update unless I’m going on a long drive.
Toyota 2018 Camry 1/5
I downloaded the app but pandora or navigation app doesn’t pop up and I can’t download. When I purchased the car it said I can download apps like pandora or Spotify. Or add navigation app like google maps. Disappointed in this app
Great Apps 1/5
Wow My Toyota Camry Really fits my style and this app allows me to jam out !! Thanks Toyota!
Thumbs Dow 1/5
Love my car but the Entune app is useless-there are no real apps in there that I can connect to my car. Adding Apple CarPlay would be a great hit or letting us have Pandora back.
Car Play available 18 Camry 1/5
By Robert Braddock
Apple Car Play is now available for the 2018 Camry. Call your dealer. It should be no charge to install it. It is SOOOO much better than the entune app as it was. It does still use Entune but I no longer have to fiddle with my phone it self. Requires it to be USB connected by that is a small price to pay.
Same Problems that existed a year ago 1/5
By RAV4 XLE
I just purchased a new 2019 RAV4 in April 2019 and downloaded the Toyota Entune 3.0. This app is absolutely terrible, just read the endless negative reviews. The system has only worked for me about a third of the time or less. It’s very frustrating!
It seems that Toyota should have fixed all the problems by now, but they haven’t. A $35,000 new car should have a system that works perfectly.
Such a bad app... 1/5
I can't believe that TOYOTA with all that technology create such a bad app, doesn't work, every time it connects with the car star crashing....
Can I give it 0 stars? 1/5
By KW agent
Terrible app. I was very excited to purchase my 2019 Rav4 hybrid XSE and this Entune system makes me frustrated every time I’m in the car. It does not transition from Entune to Apple CarPlay well, it constantly notifies my to enable Entune every time I get in the car (both on my phone and on the car). This means needing to push lots of buttons while driving just to ignore those messages.
Absolute Junk 1/5
I never had any trouble with the old Entune on my 2016 Highlander, but 3.0 on my 2019 RAV4 Limited has never worked. Bluetooth works for using my phone, although getting messages is more difficult than on the previous car, but I can’t get access to the apps like IHeart Radio. I get constant update errors on the car screen. I sometimes get the download error right after the message that it downloaded and installed correctly. I have an IPhone 10R. Whenever I start the car the app asks permission to connect to my phone I’ve found no way to set it to “always allow”, and when I do remember to stop and wait to “allow” when I get in the car, the app takes over the phone screen, superseding whatever I’m doing. Even after I’m connected on my phone, the car screen tells me to make sure I’m connected and logged in. Several guys at the dealership spent a hour in the car with me on the phone to Entune support with no results whatsoever. I’ve uninstalled and downloaded the app on my phone repeatedly. That helps briefly and my apps appear for a day or two. I’d use Appleplay, but it’s not wireless...you have to plug in your phone.
Terrible app... worse than terrible...pathetic!!! 1/5
Toyota makes such great cars, one would think they could create a decent app.
This thing is terrible. Doesn’t work with my iPhone even with the phone plugged into the USB port, which also, ridiculously doesn't even charge the phone. Furthermore the app won’t work in the background, so if you are using your phone’s mapping program to get somewhere, Entune is useless. In short, it’s not worth having. What a pathetic app it is.
Toyota.... you should be embarrassed that this is the best you can offer!
Worst In Car System Ever 1/5
I have a 2017 Tacoma. I use Entune as an FM radio and I have the most expensive system in my vehicle. That’s all I use it for - a radio. I use my phone for navigation. Think about it. I have this $1500 system in my vehicle, and I use it as a radio. It does not have turn by turn navigation, it does not have traffic update or traffic reroute for navigation. I would love to have Apple CarPlay but my system is too “old.” It has a few apps I never use. I can’t use my voice to send a message. Very disappointed in Toyota with this piece of garbage. I love my Tacoma but cringe every time I look at this Entune system.
Great App 5/5
I used this app for my 2018 Sienna this weekend and it worked great! I especially like Scout GPS functionality that uses an app on your phone but displays it on the touchscreen in your car. It allows for app (and map) updates to GPS through your phone instead of taking the car to your dealer to update maps.
2 day old ‘19 Rav 4 1/5
Entune is horrible. Each and every time I get in my NEW vehicle the alert from Entune says “Update Needed”. Each & every time. How many stinking updates is needed? Obviously the system stinks and isn’t working correctly. Interesting how most every review on here says THE SAME THING? Toyota- don’t you listen? Don’t you want the system you paid for to work smoothly for your customers??? Obviously you don’t because the bad reviews continue back for years. Junk system
Loss of a Loyal Customer 1/5
By Tony Spencer MN
The Entune pile of garbage in my 2018 Toyota Camry XSE will surely cause me to leave the Toyota family on my next car purchase. A failure at every level and not what I would expect from Toyota. Do yourselves a favor and sign a deal with Car Play. You are taking steps backwards and not keeping pace with your competitors superior electronic offerings. Whoever is responsible for the Toyota/Entune venture should be shown the door immediately.
Camry 2018 1/5
Soo sad I can’t use my phone apps like other cars. Only a few choices. Not good. And this few choices disconnect a lot. The gps is the worst you can use. I rather use goggle on my phone. Bad bad bad. Wondering if they are planning to fix this problem
I would give 0 stars if I could. This is literally the stupidest app ever made
No CarPlay on Entune still 1/5
By sgt Bartman
Every car we’ve owned has been Toyota. Endotainment systems have always been clunky and non-intuitive
Toyota-please add Apple CarPlay to Entune
Horrible App 1/5
This app is really bad. On my 2019 Avalon I never know if it will connect or not. I never know if Car Play will work or not, too. For some reason the Entune app decides not to work way too often. When that happens I lose Bluetooth connectivity as well as the USB connectivity and no amount of resetting connections by unplugging and reconnecting hardware as well as resetting the software settings seem to help. Deleting devices and reinitializing doesn’t seem to help either.
Then, mysteriously, things start working unexpectedly again some time later. May take an hour or two or even a day or so.
Toyota Camry Rental 1/5
Spent half an hour trying to get my phone to work with no success. I rent a car every week on business travel but will refuse Toyota’s going forward.
??? Confused... 1/5
I don’t know why I was told I need to download this app. It only has three music apps on it that I don’t use. I may be showing my age in saying this, but I’ve never even heard of NPR or Slacker. I listen to my satellite radio most of the time.
By Liz Krause
My car is new - got in November ‘18. The app is CONSTANTLY telling me it needs to updated on my car screen. This pops up MULTIPLE time on my short ride to and from work. Took car in for first upkeep, and they told me to update the app on my phone. Seriously? Like I haven’t tried that?!! Anyone have same issue???
Total Joke 1/5
App start off with a video tutorial on how to pair your phone with your Toyota, except that video is actually just a YouTube link that won’t play.
Nicely done Toyota