They need to update there app!!! 1/5
They really need to update there app to work with iOS 11, just got my radar detector and just found out it doesn’t work with iOS 11, the reason I bought it was because of the escort live, but now it seem like I wasted my money cause I’m not getting the whole product. Hopefully they fix it soon or I’ll be going to a different radar detector
No good 1/5
This used to be a great app with the $500 radar detector I bought. Have had it for 3 years. Worked great then escort updated the app & it will no longer pair with apple phones. I have an android work phone & it works fine with the app. Just not anything apple. I have called them, I have done everything you can think of. Now i am out for a premium account price. There IT department says its an apple problem but the funny thing is it didn’t stop working until escort updated the app itself.
App won’t recognize connection to phone 1/5
By Cleveland Dwarf
I have a Max 36p and Passport Max. My iPhone OS 11 connects to the radar detector. However the Escort live app does not recognize the connection.
This defeats the functionality and integration of the detector and the app. It has never worked. This is a subscription service that we pay for. I would not waste your $ on the Escort Live subscription. Horrible customer service. I would like a refund for the service as the app doesn’t and recognize the radar detector. Don’t wast your money. The detector is awesome but the app and service are useless.
Seldom works 1/5
This app doesn’t come close to the hype. Only connects to the detector about 10% of the time!
Bad Apps！ 2/5
I can‘t even sign up an account！！！！
After much use and patience - really awful 1/5
Won’t connect reliably to the detector (an Escort 360 Max)
App hangs intermittently while in the foreground, so you can’t rely on its working
App crashes while in the background, so you can’t rely on its working
The options and settings have to be researched with google to be understood
The fee for their “live network” is not worth it in my opinion because their network is not extensive enough. Neither does the “live” alert make it clear how old it is on the map - also making it less useful.
Most of my use of the app was on an android device dedicated to this app (and waze). A perfect world might be the detector marries to Waze; hope springs eternal! Not expecting the iPhone experience to be much better. UPDATE: iPhone experience is actually worse.
Oh - and why the app needs access to my browsing history and photos (android) I’ll never understand.
Works Perfect- IPhone 4/5
Works perfect , the only problem
not enough people use it. You can use this with or without
a radar detector and smart cord, the only option that should be add is: more options for alerts: laser, so-on
I just updated my cord it works again
GSP. New Jersey driver
Escort-8500 and Redline user
Great on motorcycle 5/5
By Jeff jenkenson
Never had a problem connecting the radar detector to the app or any other problems so far. It’s great for riding motorcycles so you can hear the alerts through Bluetooth and look at the screen for the radar information. Not too many users in my area so I’ve never seen another report but all in all It works well for how I use it.
Should be able to do more 3/5
Got a ticket in Ohio and thought I had ticket coverage. But the officer didn’t check the box and they wouldn’t reimburse me. The app itself should be more user friendly. Try looking at WAZE and get some ideas.
This app constantly crashes every time I log into it using my iPhone X. Please update it as I don’t have time to take my eyes off the road to login over and over again.
No defender database anymore 1/5
It is gone and tech support does not know why
Great app ! Blame iso11 5/5
Love the app but hate iso11 bug , to get this to work every time is remember to keep your Bluetooth off before turning it on. Once plugged in then you can turn on your Bluetooth! It works every time, blame iso11 not the app :))))
First use 5/5
Synchronized to iPhone was flawless!
Easy set up and really liked how was able to integrate controls by phone instead of reaching for detector.
I’ve used Escort since the old black square box with the amber or Red light , here recently I’ve experienced issues with live service going out frequently and have replaced the small smart city box 3 times over the last few years, then it takes 3 weeks before they can look at it, seems to me if Escort is having all these issues , they need new Managment to light a fire under these people who are dragging down repair delivery dates , if it takes 3 weeks before they can look at something to repair and they have a lot of repairs what does that say to the quality of the people and product.
Doesn’t work with iOS 11 1/5
When it worked it was great. Sometimes it would lose Bluetooth and I’d have to unplug the detector/ reboot the app / sacrifice a small child to make it work again. Since I updated to iOS 11, the app won’t connect to the detector at all. Waiting for a fix.
Update needed 1/5
Impossible to pair with iOS 11. Fix this.
Make Radar Detectors 1/5
You make great radar detectors, but terrible apps. Partner with Waze, Apple or someone who does software. Also why would anyone pay 49.99 a year for something that is flaky, unintuitive, and has hardly any user base. You can get it for free with Waze
Terrible app 1/5
By RC W.
One of the worst apps I have used. The interface is fine but it barley functions. It almost never reconnects to the detector without restarting the app, and it rarely updates the current speed limit.
Escort max 2/5
Same problem as many others. Since iOS 11 came out the detector does not connect to my phone. Good radar detector but not worth the price when it does not work as advertised.
Can’t login 1/5
One of the worst apps. Not worth the money.
MAX II 5/5
I am glad to have without any mess!
Working as as I expected!
No connections problems, no false alarms! Giving the right info everywhere I am driving - in US, Canada, Mexico.
Will try in Russia and Greece in a couple months.
Hope will serve without any
Thanks for the SUPER QUALITY!!!
Does not connect to IOS 11 and up! 1/5
I loved this app alone with my Escort Max 360 when I first got it. Then Apple did as they always do, made a new update for all of the IOS devices. IOS 11 has been out now for over a year ago and Escort still has not fixed the no Bluetooth connectivity to the Escort live app! Don't waste your $600 to $700 on their product! There's bigger names out there for the same price. To bad they didn't fixed the Bluetooth connectivity problem I would have resubscribed! Hey Passport Escort and Escort Live it's 2018 not 2016 anymore. Maybe hire some new programmers! I'm a very disappointed customer.
Will the app ever work???? 1/5
Will this app ever run correctly on the iPhone X?
Really outdated 2/5
Still not updated for iPhone X. Which is crazy. Very limited user interface. Seems like it's from the 90's.
Apple iOS 11 update killed it 1/5
By James Skar
Doesn’t pair via Bluetooth anymore ever since the iOS 11 update. They are blaming Apple but I don’t care. I bought the hardware and pay for a service that doesn’t work.
Needs improvement 2/5
For a paid service and premium product I don't think I am alone in expecting more from Escort in this app.
The app ever reconnects to the radar detector automatically, I have to quit the app and reconnect manually. Lack of Apple CarPlay is beyond me, it would be amazing to have the alerts on my display rather than trying to look at a phone display...
Escort Customer Service response to iOS 11 1/5
Have the same issue with my 360 and called Escort Customer Service explain the situation and the answer the agent gave me was that the developers of Apple where going to fix the issue that this has happened due to going to iOS 11 this was about two month after iOS 11 came out called again several time and they said will look into it and here we are once again at percent time and the same issue persist the gentlemen by the name of Erik on previous post is correct on his statement I also have four radars and they don’t connect have to turn phone of radar of and some times log of from the app and it still doesn’t work previous to iOS 11 it was good don’t know what its talking to long to fix this issue I guess we spend money on the smart cord for nothing due to the fact that we are using the radar like normal with out the help of the live databases of other escort live users.
This hasn't been updated in ages, and lacks in not only aesthetics but functionality. I haven't been able to connect to my Passport radar in months even after forgetting the device on Bluetooth and reconnecting it. It never wants to reconnect when I get in the car. Extremely frustrating and making me regret my detector purchase.
Useful when it works 2/5
By Marco MikeS
I’ve owned my Max2 for a couple of months - Works great
Can’t say the same with their app. These last couple of weeks I get error messages, fails to load and simply inoperable. I’ve reached out to the company several times when encountering glitches- They take no proactive steps when problems occur - no posting on their website - no txt or email to affected users. For a program designed to alert users of problems....they get a D- for keeping us informed Otherwise Im very pleased with the hardware BTW I’ve given up contacting them about problems.
You go out and spend four or five hundred but cos on a radar detector and can’t even use the app designed for it, most of the time. I’m so tired of seeing the “data isn’t in the correct format” message that I’m putting my Xi on eBay or Craigslist. POS app.
Good when it works bad when I does not 2/5
The idea is great, but only when it works. The app crashes, will not connect to device, and as of most recent update the app does not even let you sign in. I blame iOS 11 a little for the connection issues as it worked great before than but come on escort you have had 6 months to figure this out. I feel like escort has left its customers in the dark for to long, for devices that cost upwards of 500-600 dollars, you would expect great things. I have three devices 2 max 360 and one 360c and I feel like I have been cheated by the company. Since one of the bigger things is this app, you would expect them to have a working product, but no. And you charge for this service, come on.
App does not work 1/5
Says data in wrong format when trying to register or log in to application
App down 1/5
Not working for newest version of Apple. Deleted and redone loaded. Saying app is incorrect format.
Escort X80 5/5
By Gun nut!
Been using it for a month or so, works great, awesome range, app only gave me a problem once that was resolved on the next login. Features and accuracy are definitely up there. Gonna get a second one for the wife’s vehicle.
Nice....when it works...DESPARATELY needs update 2/5
Been using the app with Escort Max and Max 360. Escort has released a new detector and the app has not been updated to account for the Bluetooth connectivity issue. Have to forget the Bluetooth connection to the detector and repair. And repeat anytime I restart the car to have the Escort Live app. Wish there was a way to integrate this with Waze so I have crowdsourced police data along with the Escort live data.
NEEDS UPDATE 1/5
Can’t log into esocrt live keeps saying incorrect format very annoying
Data formate error 3/5
Bought this on thanks giving sale, worked just fine till yesterday and now giving me data formate error. Deleted and re installed app but no luck. Please help
Gets worse as time goes on! 1/5
By Gravitar junkie
Too many times the app just won’t work. It always seems to be on the weekends when you can’t get anyone at customer support.
Also there are way too many false KA alerts. Every few seconds. That along with the voice just drive you crazy. “KA ALERT REPORTED”. I wish I could shut the f*****n voice off and just use the tones but I haven’t found a way. I’ve shut the app off at times when this happens.
BTW I am a long time Escort customer. It’s not like I’m new to the product.
Never works 1/5
Don’t plan on using on Rolls Royce because signal won’t work. Lambo is a no go as well. Over priced and too glitchy. Better off getting a good lawyer and Waze!
Could you please..... 4/5
Could you please add support for the iPhone X display? I love the app and even if it was a paid upgrade I’d do it!! Great app and even better detectors! Keep up the amazing product line!
It was bad, it’s now worthless 1/5
It was already useful only for tweaking settings and deleting some marked alerts on the poor map. A map which is north-pointing only and otherwise poor.
No one is reporting LEOs or cameras, that promise in New England at least is unfulfilled. Better to run WAZE.
Since iOS11, it is worthless. You cannot connect to your detector via bluetooth. You cannot change settings/alerts, hopefully you had them the way you want them before you upgraded iOS.
It’s good when it works 4/5
By Lady Magdalena
I really like it because it notified me of my speed and when I’m going over the speed limit. I just wish that it wouldn’t crash and it would connect easier. Definitely due for an update! Love the concept though.
Data not in the correct format? 1/5
So the app is getting better, but they don’t update this often enough. It’s been four months Since their last update…now I get another cryptic error “data not in the correct format”.
Great app and detector, but needs a couple things! 2/5
NEEDS AN UPDATE TO FIX THE COMPATABILITY issue WITH iOS 11.2.6!!!! Otherwise I love the app when I can use it and love the radar passport Max 360 detector! Also there is no option to control the amt of time before the location services of the app shuts down, and that sometimes after the location services has shut down and you plug the radar back in it doesn't register the speed zone. Also when it doesn't register the speed zone, there's no refresh button on the live smart cord or app. If escort could address that, this would be a 5 star app!
Very glitchy 2/5
Whomever coded this app should be embarrassed. Connectivity to the unit is a 50-50 shot.
Connectivity to the server is a 40%. I really wish I didn’t pay the $50 for the premium service
Escort live app 1/5
I have two escorts . A redline with the Bluetooth cooled power wire and a max 360 which in my opinion is low range detecting and the Bluetooth never connects on them . To me app is worthless . I bought the detector used so I never tried the payed app . I downloaded and using the free one which in my opinion is worthless . Why should my escort warn other people paying for the app when it never warns people using it for free. To me it’s nothing special . Waze can do this and it’s free .
The app resets its settings sometimes 3/5
Once in a while, when I launch the app, I see a License agreement form (which I have previously accepted) or a Tutorial on how to get started instead of the login screen. The app seems to forget all its settings (Over speed limit threshold, simple/advanced alert type, and Locked out radar locations). At least if remembers the password and would login after killing it and restarting at this point, but all the settings are back to default. It used to be the case that after each of those “amnesia” events the app size would increase, so old settings and data still live on the device, but are ignored by the app. This is my main annoyance. I wouldn’t repeat other comments, but the app also needs a good UI update (perhaps even rewrite with auto layout, especially now when iPhone X is here).
Can we please get an update?! 1/5
This app needs to be updated for iPhone X, the iPad...come on guys! It’s 2018, not everyone uses an iPhone 4S nowadays.
By Common sense radical
Easy tutorial and pretty self-explanatory. But after three unsuccessful pairing attempts I deleted the app. Wasn’t going to buy a subscription if I could never pair it up.
Annoying pop up hustling subscription 2/5
App actually works fairly well and it connects right up for me. The overspeed feature is garbage as their speed limit database is about 50% accurate. Also it’s a relentless barrage of pop-ups for a subscription to Escort Live. Every 10-20 seconds at times. I simply want the app to run in conjunction with my detector and don’t care for a subscription to Escort Live network ( which kind of works like Waze but you actually have to pay for it ). They pop up regardless of how many times you choose “no thanks”. You would think they cared about their customers more, Especially after shelled out 600+ dollars for their radar detector!