Not user friendly 1/5
By Aileen campbell
Unable to edit an event or to get assistance.
Slow and frustrating load times when trying to sell tickets at the door. Unintuitive to get to map-selling view.
Great tracking 5/5
By Brizzy Bryan
Love the way it’s set up to keep track of everything and the check in as well
Known issue yet no fix. 1/5
Eventbrite has had a known issue with logging into the Organizer app from an iOS device and it’s still not fixed. Looks like we’ll be using pen and paper for our guests tomorrow. We will also be using a different service for future ticketed events going forward. Not a professional app.
Can’t Even Log In 1/5
By Can’t Even Log In
I have created an event for my organization and wanted to download the app so I can check in guests using the iPhone app.
I’m able to download the app, but every time I try to log in it says to check my email address and password for a typo. There’s nothing wrong with the address or password. I’ve tried from different accounts that are on my team, uninstalled and reinstalled the app, and I’ve tried to log in using email, Apple, and Google.
It’s very frustrating to not even be able to log in. Everything else at Eventbrite has been fine, but not being able to directly contact a support team there is so annoying.
APP DOES NOT WORK ON IOS 16!!!! 5/5
I’m downloaded the app but cannot login. The same password and username works on my browser on this phone, but not on the app on this phone. Tried requesting password reset but no email is actually sent. Your all is useless and I can’t check in guests. where is support? No one answers phone. Will never use Eventbrite again.
Not Easy to Navigate 3/5
I think that the app should have a short tutorial on how to get to different functions. Especially on the mobile platform.
What am I doing wrong?? 1/5
By Alex The Kitchen Guy
Where is the information of the people who purchased the tickets? I see how many people purchased, but I do not see their information.
Difficult to track orders & notifications 4/5
By Hawaii Calls
I’m new to Eventbrite so still learning how to navigate things. First thought is the fees are pretty high! For a $25 class EB charges my customers $5.03 per class. Not sure this will be sustainable for my community. Venmo and PayPal charge less than $2 for that ticket amount.
I have found it cumbersome to track when a student pays. Seems you have to turn notifications on in a setting that is buried somewhere in the account setting. Finally got it figured out on my second attempt but meanwhile hassled my customer since nothing came through on my end to verify the sale. Hmmmm…….
Worst customer service ever 1/5
Can’t edit my image
My events are being deleted 1/5
My events are being deleted, after getting a ticket link and in the middle of creating it, an event I planned long ago is still being shown on the dashboard and won’t go away. I can’t be the only one having these issues.
New event 4/5
It is impossible to know how to start a new event!! Can you make it easier for the user interface?
Payment takes too long 1/5
Integrate apple pay so users make payment in seconds. Paypal is currently available but apple pay is more efficient
Simply connect atlanta 5/5
By simply connect atlanta
Easy to set up and use
Does not allow duplicating / creating events 3/5
Eventbrite owes us $7051.42! 1/5
By ášđf unique
Warning to small non-profits out there!
They took money, but they still (three weeks later) have not paid us. They do NOT have a phone number, so if anything happens and you need to talk to someone, well, good luck with the chat feature. They say someone will e-mail you, but that’s not true (it’s been eight days).
Already reached out to the BBB and a lawyer. Moral to the story: have a lawyer ready to get your money from Eventbrite or go somewhere else for your event ticketing needs.
By f o n t s
A little clunky to navigate. Doesn’t replace the website. Nice to have the check in feature.
Super complicated! 1/5
I published an event that appears not available within their platform. I’m trying to go back to edit it to see what I did wrong but can’t find how to go back, so frustrating. That should be simple and easy to find.
Event coordinating 5/5
First time user and it's been great this far... event to be held this month.👍
I can’t create my own events or delete an old organizer 1/5
By Debi another user
I created my own event but can’t find it because I’m only forced to see two other collaborators, I got an email I should finish publishing my event but I can get to it. I had to pause when creating my event to grab a pic.
Editor Page 3/5
By ATT (All Things Trance)
I recently updated to the newest app version and I can’t access the event editor page from my phone. I have to log in through the website to make changes and that’s kindda annoying. Don’t know if that’s a phone app issue but it’d be great if you guys can look on to that. Besides that everything is great. Thanks so much for this service.
Keep canceling my events 1/5
By Everyday Jane
Every time I post my event I get an email that eventbrite has taken it down. I run workshops for mental health and wellness. I have an ongoing series but apparently someone doesn’t like them being posted….who needs a little mental wellness at your establishment there eventbrite?
Event Bright Organizer 2/5
By Benji madden
It want let me edit my event.
Can’t I just get a link to my event? 3/5
You would think for an organizer app, it would have a convenient way for you to access & share the link to the event. It’s great for sales, but not great for promoting the event. I would love more of the functionality of the online organizer page, at the very least an easy way for me to access the links to each of my different events or edit my event.
Need to delete event
How in the world do I edit my event 1/5
I have been spending time trying to figure out how to edit my event. This should be basic in case we want to change a typo etc…. Still I don’t see that option
Kinda wack 3/5
I can see my ticket sales but I can’t create events on the go? Idk… also there is no option to share any of my events from this app.You for the devs to make it happen
Where is the rest? 2/5
We should be able to manage/edit from here too.
Great !! 5/5
Keep up with vital stats and easy to navigate
Not a bad app but if you create an event there’s no way to share it 3/5
By Jeffrey and Xiaoming
The user interface leaves much to be desired. You can create events and see analytics but if you want to get a shareable link, you’re out of luck. This is the most basic function of event planning and it’s not even available in the app!
No accurate And no support 1/5
Planning for graduation weekend. My guests are confused with the way the platform sets up “multiple events”. The app attendees do not align with the same event when reviewed on desktop. I’ll have to upgrade for support to get it resolved. Not happy. I’ve use this for many professional events I hold, never for personal planning. And I never will again.
By That one weird girl
Love using Eventbrite but the guest list section doesn’t work and it never has! I always thought there would be new updates/ fixes but it’s never happened
Editing Event 3/5
Needs to be a section where we can edit the event on here instead of being directed to a page on safari.
Why remove Guestlists? 3/5
Eventbrite why have you removed thr ability to add guestlist and guests via the app and online. Guestlists are a crucial part of the evnt business and instead of simplifying the process you have made it more cumbersome. The organizer app needs to be updated
Ease of mind 5/5
The Prophetic Roundtable appreciates Event brute.
Guest list function hasn’t worked in months 2/5
And the help section mentions nothing on how to fix this issue and there’s no way of contacting tech support directly
Helpful but needs more 2/5
I wish I could update the event from the app. I can only view tickets. I want to be able to message the guests and update location. I have to do that all on the desktop
The app and website are difficult to navigate after setting up an event. Why you do not allow direct access to edit how many tickets are being sold and what style of ticket or being sold is incomprehensible to me. As an event promoter I should have a complete and total access to the events I create in order to manage that event in the way I see fit. Highly frustrating completely unprofessional.
By Renaissance F
Why am i not able to promote through the app
I hv been unable to work this site unable to manage my event or sale tix
No customer support 1/5
By Enroscado do Brooklyn
Most of these apps unfortunately get your money and don’t even want to be bother with customer support. Eventbrite is one of them. I have been having problem with my event and they keep charging me for something I haven’t ordered. Terrible. Terrible. Terrible
Bewildered Host 5/5
By Hot Host
There has been a tremendous increase in fees for my organization and my guest.
I wasn’t aware of these fees and was in shock. Needless to say, it’s a great
tool for marketing but pricey.
Attend event 1/5
Too difficult to sign on to event!!!
Must have 5/5
If you’re running an event without this App, you’re working harder than you need to.
Refused to send my money since September 4th till date
organizer’s cannot easily access Event Links 3/5
As an organizer, I should easily be able to access my event link from the organizer app. Where’s it at??
Great App! 5/5
Great app for event planning - #MUSEOFRI
Love this App 5/5
Truly useful, and I love useful!