Minefaire Event Cancellation 1/5
I’m having the worst experience getting a refund from Eventbrite, for an event I purchased back in February of this year. The event was canceled due to Covid early March, and rescheduled for October 2020. I received an email from Minefaire stating the event was canceled again, with no reschedule date given. I submitted a refund request twice and both times this company stated that I don’t qualify for a refund due to Covid. People are going through a hard time right now, and some people even out of work, $535.20 is no chump change. And how this company is dealing with cancelled events due to COVID really shows the integrity of company. My next option is reaching out to my credit card company and complaining to BBB. Update: look them up on BBB before you purchase tickets.
R Harlan 5/5
I love eventbrite It’s very user friendly!!
Thank you so much.
Can’t change email address! 2/5
By DJ Ad Hoc
You have my old work email address locked in your system. It’s no longer active. You give no way in app to change it. VERY poor!!
Need help 1/5
I’m not saying the app itself is one star. I haven’t used it and will not be using it. I was going quickly scroll through it. I had no idea there was a cost of $18.99. Definitely not in my budget.
Is there anyway I can get a refund? As soon as I saw the charge , I called number. It was closed.
Again, nothing against the content of the app!
I’m not tech savvy and budget is important.
Sucky customer service 1/5
I did not get an email confirmation
for the tickets I ordered but got charged for them. I emailed customer service and never heard back. I could not find any number to call. I got charged for the tickets I ordered.
I bought to tickets for an event that never happened nor did the event planner cancel the event but I showed up and spoke to the hotel manager and confirmed it was canceled. I supplied Eventbrite with this information and still they refuse to contact me and send an automated reply!!! I have warned everyone I know not to use them!
Has Facebook but not Apple sign in 1/5
It’s against the rules to offer Facebook but not Apple sign in
I sign up for tons of events through Eventbrite and get emails for all of them. When I go to the app, my calendar is always blank.
Fix glitches so people can use your app 1/5
This app will simply be unusable for some users. I have tried numerous time to add a password to my profile, but the app continues to glitch out and not function properly. Please fix these issues so that everyone is able to properly use this app.
Frustrating, buggy, incomplete 1/5
1. Things that I heart do not show under heart tab. This has cost me some time released tickets.
2. The search is build around finding events near a certain location, which is good for people looking for something to do. But there should be a separate search for those of us who are trying for tickets from a certain organizer. Difficulty in finding a specific event has cost me timed releases tickets.
3. Some buttons in the app do not work. For example, choosing to view event listing for past tickets does nothing.
The app shouldn’t be this hard to use when I know exactly which event I want to try for.
please fix the app 3/5
every time i go in the app and click anything i get this message.... “the resource you’re trying to access is unavailable at the moment. please try again.”
Too many bugs 2/5
I’ve been a user of Eventbrite for quite a while, but recently I find the app to be riddled with bugs. I can’t add events to my calendar or check out for a paid event for example. It’s concerning that these key functionalities aren’t working.
I got screwed by Eventbrite 1/5
By Comrade Terry
I bought A ticket through Eventbrite in my laptop & the Eventbrite app on my iPhone wouldn’t acknowledge it. So I had to buy another. I got screwed!!
They won’t refund your money 1/5
By This gguy
They will not refund your money if an event is canceled nor will they even let you know. You have to contact them and ask them to do it. Please if you buy tickets from them monitor the event and make sure to contact them for a refund or update on event. I paid for an event that was 4/2020 back in 12/19. The event was postponed to 9/2020 then postponed to 4/2021. Not one email from them. All they want is your money and 0 customer service.
Needs Apple Pay 4/5
You need to add support for ApplePay
The iPad version is unintuitive and doesn’t even rotate so I’m forced to use my phone , It should take up the entire screen and rotate 180 degrees I’m forced to use the iPad in 90 degrees
App doesn’t recognize payment and OVERCHARGES 1/5
App doesn’t recognize payment and charged me TWO additional times. It’s impossible to get in touch with anyone. They tell you to email and email address that doesn’t receive incoming emails. Get it together Eventbrite!
Pretty cool app! 5/5
Nice way to find things to do near your community, or find events to do alone or with friends..!
Best app ever
Buyer beware 1/5
I also had a very unpleasant unresolved issue when booking tickets for the Las Vegas Balloon event. I emailed with questions before I purchased tickets. No response. I tried my best to maneuver And purchase any way. When the event was cancelled , I again tried to contact them with no response. I tried to file a dispute with my credit card company and did not have luck there either.
No longer works 1/5
I purchased the tickets through the app and can’t view the tickets. I have the email confirmation with the printable tickets but why would I want to do that? I get an error message that says the resource your trying to access is unavailable at the moment, even with the update. Really disappointing
Refund policy 1/5
Expect the Refund policy to change after you purchase your tickets or vary from app to site. Then customer service never gets back to you when you send them proof the refund policy was not the one provided at time of purchase.
Event never happened, no refund of my 70$. No one will help. Do NOT recommend.
Where’s Waldo - Impossible to find link to event 1/5
This app continues to frustrate me. It’s always a fire drill trying to find the link to the on-line event. This link should be way up front in an e-mail confirmation; in the calendar event when you choose the “save to calendar” option; and in “my tickets” in the app. Instead you have to hunt all over for this - or just reregister right before the event. Pls hire someone who knows human centered design so the obvious info folks want (link a join an event) is easy to find.
Non existent customer service 1/5
So yes, a lot has been canceled and re scheduled due to Covid. But if you say you are going to contact the event organizer and then get back to me you should probably keep to your word. But instead of any back and fourth communication all I get is silence. Like many others out there I will never attend an event unless I can buy tickets somewhere else. As far as I’m concerned Eventbrite is no better than the shady scalper outside the stadium.
Pretty useless app 1/5
Useless app unless you are needing to organize blm riots across the US.
Tickets don’t go to Apple wallet 2/5
I click on send tickets to Apple wallet every time and it never works.
Promotes racist events 1/5
By Dave G reviews
This app condones racism and allows the promotion of hate rallies. This app creators’ disgusting greed is clearly evident.
Auto fill 3/5
It isn’t helpful when it looks like boxes are filled in with your info but you still can’t register. Only when you select the drop down menu for no reason does the red Register Button become active. Bad UX Design.
Tickets through app?? 1/5
By Firefly in the Sky
What’s the point of having an app if you can’t actually get the tickets through it? I can only favorite an event but there’s no longer any way to purchase free or paid tickets through the app anymore. This is pretty frustrating as this used to work fine before. I tried deleting and reinstalling and it still didn’t work.
Worst user face just to get your tickets 1/5
When your a first time urser, it’s a nightmare just trying to get your ticket. You have to click ticket at the bottom instead of log in, and then put your email and choose forgot password since you dont have on but it says that that email already exists. If you dont you won’t be able to get your ticket.
Accessing tickets 1/5
There is no way to get your tickets. It just sends you in a loophole from your tickets back to the event. Also, the times were wrong for the event. DO NOT USE THIS APP!!! I am never using this again.
By Supa Diva
I can sign up for an event on my computer and receive an email as confirmation but the app does not sync to that information. It doesn’t save my tickets nor does it save my past events. What is the point of having this??
It would great if they were prompt in their customer service department with processing refunds, especially during this time where funds are short. Yet I’ve been dealing with a request to have a ticket refunded from an event they rescheduled for almost a month now. Highly unprofessional.
Most confusing app/website ever 2/5
I am part of a virtual choir. They release a link for us to sign up for tickets to our Zoom calls each Monday morning at 8am. Last Monday I clicked the link in my email, it opened Eventbrite app and I ordered the tickets on my iPhone without any issue. This Monday (6/29/20) there is no option to purchase in the iPhone app. I logged into my PC and low and behold, I can order tickets. No upgrades are waiting, so why did the option of buying tickets through the iPhone app all of a sudden stop working?
Another frustration - finding the link to click on to get me to the event I bought a ticket for. Wow, talk about feeling like I’m going crazy. Open Eventbrite to look for tickets - find tickets - wait, no link for an online event... look for Eventbrite email - find order confirmation email - look for link... oh wait, let me dig through 2 reminder emails on top of the confirmation email with no way to adjust the number of emails I get. One reminder two days prior, another reminder 2 hours prior, another reminder when it’s actually live. Why can I only “get important reminders for my next event”? Why can I select - just send me the confirmation email and another email when it’s live?
By jackue w
Asks name twice and does not save info for future use. Too time consuming
App doesn’t remember me and same data needed every time.
Can’t sign up for events 2/5
I can’t sign up for events through the app :(
The app is a nice concept of providing with various events happening. However the design of the app can be improved to fit the iPad or iPhone properly and also there should be the possibility of seeing the app horizontally or vertically as it is quite limited in terms of design! Some improvements badly needed on the design of such a great concept! Thanks
Look people use your app. We should be able to block dumb repeating events. We are slaves to bad data on here. Dumb. Computers filter data. It’s the easiest thing they do and you can’t do it here.
iPhone Calendar won’t integrate 1/5
I cannot add events to my iPhone calendar. Both iPhone and Eventbrite are updates. I’ve closed everything and restarted it. Nothing works.
Not iPhone friendly 1/5
It would be way easier if I could put these in my iPhone wallet for venue scanning. I’ve only ever bought tickets for one band on here. I’m not going to keep an app for one single band.
The won’t issue refunds for cancelled shows! 1/5
Be careful! They will take your money and then when an event is cancelled, they will not issue a refund!!!
Clubhouse Reunion Tickets 1/5
I am very unpleased because I have requested a refund for the tickets I purchased due to cancellation. Eventbrite never assisted me to get it yet.
App doesn’t work properly 1/5
I can’t figure out any other way to report the bug but whenever I try to add an event to my iPhone calendar it says I haven’t given permission to eventbrite however when i check permissions it has permission. Tried to delete and reinstall app still no luck. Toggle on and off permissions but no change
Terrible search function 1/5
The search function on the app makes it nearly useless.
Totally useless app 1/5
Freezes up. Says it’s sending email verification and sends nothing. How does this completely useless app have any positive rating?
The App Is OK, But... 2/5
By 🐯 The White Tiger
Here it is, 2020, and there’s STILL no iPad NOR Pay support. Just... ugh 😑
Not only that, Sign-In With Apple is supported, but it only works within the app... which is only for iPhone; if you sign-in on the web on an iPad device (since there is no iPad app compatibility), you are not given the option for Sign-In With Apple, but ARE able to sign-in with Facebook. NO THANK YOU!!!
This is why I prefer using Goldstar, and other services over this one.
No customer support 1/5
The customer support will not move a finger to help. I had purchased some tickets before the covid-19 for the black coffee event in brooklyn mirage. The event didn’t happen. No refund is issued. Customer support is irresponsive and did nothing. Truly unprofessional.