Edit: I am a Plus subscriber. I would like to cancel my subscription, apparently, there is no way to do that through the app. I am told that I need to do that through the web version. When I tried to access Evernote on the web I am told that I cannot do that on my iPhone and that I should download the app. I really cannot express how troublesome just trying to navigate the use of this app has become.
Edit: I am a Plus subscriber. I had an issue where one of my notes was not working on the app, no information would appear. It worked fine on the web version. I submitted a ticket, however instead of receiving support from Evernote I was contacted by an “expert” user. The “expert” kept giving me suggestions for several days, however, none of her suggestions worked. I finally, on my own, removed the formatting from the note and I could finally see it again on the app. Apparently, there is a bug with formatting and CUSTOMER SERVICE FROM THE COMPANY IS NON-EXISTANT EVEN FOR PAYING CUSTOMERS.
I have been an Evernote user for a long time. I started with the Basic plan and enjoyed it. When I started using it for GTD I had to move up to the Plus plan. I had a monthly fee was fine by me, as long as I felt I was getting my money's worth. However it was not working for me the way I had hoped and after a few months switched back to the Basic plan. The Basic plan suited my needs perfectly.
Evernote's recent changes are disappointing. The bait-and-switch with the device limit is what is really annoying. Three devices are ideal for me (one at home, the office, and on the go) and I imagine for a lot of other people as well. It feels as if they set the limit at two to force the users who don’t use the service that often to upgrade to a pay plan.
I don’t mind paying for an app or even a monthly subscription. What I don’t like is when a company switches things up on the user. It leaves a bad taste in the mouth and one has to wonder if that’s it, or are they going to do it again. We know Evernote is willing to do this to their users. What we don’t know is where they will stop. The trust has been broken.
Still Uploads duplicate files, uses up quota 2/5
When adding files or iOS Safari pages using iOS share, the app often uploads duplicates. This needlessly uses up the data quota. I just uploaded a fairly large pdf. I opened the app and there were two copies. This just used up 1/2 of the month’s quota.
Meh, Falcon app is a better solution for mac 1/5
By jo jo devil
Just seems like they are really up-charging for basic features and I can’t get around that idea.
I am a pretty technical person so maybe for a non-technical person this app is perfect.
I tell my non-technical writer friends to use this app for android and windows, but for people who only use apple products I just can’t bring myself to give that advice.
I have iCloud that I pay some incredibly low price for 20gb or something like that, which I store my Falcon app based notebooks to. Search and all that is doable too. Syncs between ipad/iphone and desktop via icloud.
So for about $10 (not including icloud which i use for everything apple based) i get same thing.
Becoming borderline unusable 1/5
It seems to be a common occurrence now to try and open Evernote to jot something down quickly only to be met with sluggish UI and frequent frustrating states of forever waiting because the UI will get randomly blocked waiting on a response from the server.
I can’t even imagine what hell it would be like to run this app on an older generation phone.
Convoluted to the point of being unusable 2/5
This app is overly complicated and has a lot of room for improvement:
- pdf editing is not fast or intuitive, rendering it useless for meetings and lectures.
- on handwriting, why does the ink slowly appear? That doesn’t mimic natural writing whatsoever and makes for an annoying user experience
- why can’t you reorder your notebooks to your liking?? I shouldn't have to come up with some difficult-to-implement code system to achieve my preferred organization layout
- scanner function is great
Overall, I kind of regret my premium membership (and I bought it at a student discount!). Hopefully we see some improvements.
I ended up going back to the simple, intuitive, and practical Notability app.
Can't open the app 1/5
By mohsen aa
Can't open the app after last update?!
Gets better with each update 5/5
Students! Make sure to get Evernote premium for 50% off. It’s worth every penny. Thank you devs for always making the app better.
Still don’t know why people like this App! 1/5
Not fully supporting writing from right side to the left side as Apple notes does. Some languages must start writing them from right to left, which make it useless for millions of people such as Arabic and Japanese.
Also there’s no flexibility when you want to create or design Tables.
Apple watch issues 3/5
The app on the phone is great but does not sync well with the apple watch. Sometimes notes takes up to an hour to show up on the watch other times they dont even show up
Fix iPhone and Evernote app 1/5
By crane t
Just got to say Evernote and apple phones do not work well together. Work phone is apple and personal phone is a android. So much easier on android. Also not having Skitch for android now is a complete bummer.
Not very reliable 2/5
By License Plate Three
Things that may happen with this app:
-- take auto pictures into a note and have some of them show up on the camera roll and some of them *not show up*.
-- impossible to retrieve information on a note that has specific formatting (this is a *known* issue!)
-- problems with Gboard for iOS
-- notes automatically duplicating themselves without any apparent reason
-- (in previous versions this happened at least two times) record audio into a note only to see it disappear at the end of the recording
-- customer "service" that is overall slow and not useful in the face of actual problems
It's getting worse and worse 1/5
I've been Evernote loyal premium user since 2009, started using it in 2008, and unfortunately I see that the last two years the company focuses mostly on merchandise branding (bags, notepads, etc), rather on the software - the core business. Evernote is not anymore reliable, simple, and stable application.
Many formatting issues were never fixed, cross-platform notes editing doesn't always work well, reminders is a complete mess. And it is slow. The sole idea if being quick and let user to add notes quickly was skillfully destroyed by the company.
My numerious requests to fix isues or consider some functionality were always met with a polite copy-paste "thank you for you feedback" type responses. Some of the bugs I discovered were told to be fixed in the future but that never happened, but my submitted tickets were closed in a matter of days (no tickets, no problems).
The mobile apps are finally becoming better. Some issues: 3/5
Tapping in a note while using the editor often causes an auto-scroll to the bottom of the note. Not fun when trying to copy, paste, format, etc in a specific section, and then having to find the place again that I was previously working in. Please fix this.
👉 When using Evernote in slide-over mode, it doesn't default properly to the last note opened. Say I’m reading in Safari, copy some text, slide Evernote over onto the screen to paste into it, it’s often not the last note that was opened in slide-over before. This happens when you have a “Table of Contents” note with links and a link is clicked and a note opened, THEN slide right to close Evernote , then slide it left back open and it defaults to the table of contents note, not the previously opened note (that was opened from a link within the Table of contents note.) This seems like a bug, or kludgy design.
Ideally: Please allow an option to reopen *all notes in all devices* from the position they were last opened in. This would help immensely when going back to a note and knowing where you were. It would make it more efficient and be useful in structuring friendly notes for your future self that don’t frustrate your current self. Make it an option in settings even. Thanks
Overpriced and getting worse. 1/5
They need to rethink their pricing. One note here I come after years of premium.
Won’t open 1/5
By A LEGIT FAN
iPhone 6 with current OS. Crashes after being open for 2 seconds.
Can’t stay open 2 seconds without crashing 1/5
By Star island
What’s going on lately? I need an update ASAP b/c I have a lot of time-sensitive work to do! Please Evernote team!!!!
A major issue 4/5
It doesnt work so well on my phone .Every 10 seconds a blank page pops up on screen and disappears after a minute .name of the page is “devices” .Looks like its a bug or something.I also use this app on my other android device and it works awesome .
Keeps getting worse 1/5
I have been with Evernote since it’s launch. I have over 10,000 notes. I have built my own Evernote app using the Evernote API. For more than a year now Evernote’s development team has been wrestling with an issue that causes incredible performance problems for many users. For instance, it takes 1-2 minutes just to open a note when I am connected to Wi-Fi.
I am in constant contact with Evernote’s development team and they have many users experiencing these problems, but they say they just can’t recreate the problems in House (why not pay one of their users to come in then?).
Just in the past week alone things have gone from awful to worse with their synchronization. Sync isn’t working inside Evernote and it’s just stopped working with the API.
I am continually told over the past year that the problems go very deep and they just can’t figure it out.
You will notice that most users don’t report having this problem. But most users aren’t using Evernote on such a large scale. Those that are have experienced these problems.
Big problems happening 1/5
By 200 in1 app
When I save stuff to Evernote it messes up. Some post do right and some post go very small that you can’t read the words. On some other saved post when they get opened it’s nothing but a white background and some other ones all of the words over lap and keeps going over each other. This happens on every iOS app update.
Constantly crashes 1/5
Constant crashing, slow to run. Updates don’t fix it. Lousy app, not much better on desktop. Don’t waste time or money on this.
PDF encrypted files !!? 3/5
I don’t seem to be able to read what appeared to be an encrypted pdf file on my iPhone 8plus where as I can read that same note on my desk top Evernote web. I hope this problem can be solved soon.
So incredibly SLOW on iPhone X! + privacy concerns 2/5
I am a long-time Premium user, and rely heavily on Evernote. currently, I am using it on an iPhone X with 256GB memory. I use the option to keep my notebooks downloaded to my iPhone. Nonetheless, Evernote has become SO INCREDIBLY SLOW THAT IT INTERFERES WITH MY WORKFLOW. Slow to find notes, and in the meantime it displays a misleading message “No results found for “_____” – as if the search had been completed, with no results found. If you wait long enough, the results appear. Adding a tag is so slow that you repeatedly add it, without it appearing with the other tags. You have to just sit back and have a few sips of tea, and hope that it will appear eventually.
I am finding that I am using Bear instead of Evernote more and more, just because it is so much faster. But I haven’t fully adjusted to Bear’s different way of doing things.
It’s good, but limited compared to Android and Windows 3/5
I was hoping that the greater screen space meant that the iPad version would be easier to use than the Android phone version, but that’s not the case, particularly when considering it lacks tag stacks/hierarchies support, plus it takes too many more taps and seems less intuitive than the Android version.
I don't get the draw 1/5
Seriously, all it did was tell me how wonderful it was while reminding me to upgrade to a paid account every 5 seconds. It claims you can have 2 devices with a free account but I could not sync my iPhone and my Mac mini. The desktop app was clunky and about every other attempt to do something with the app redirected me to a browser page (which REFUSED to remember I just signed in seconds ago, DON'T MAKE ME SIGN IN AGAIN!!!)
It does nothing I desperately need, nor does it do anything I can't already do easily with other less clunky apps. Which are free. If you've gulped down the koolaid and love this app, good for you. I just don't get it.
Meets my needs 4/5
I have used Evernote for years. I am not a fan of the new look in the recent upgrade. Other than that, Evernote has, and continues, to do what I need. Aside from a very rare syncing glitch- which can be fixed by connecting and syncing- my notes are always available across platforms and devices.
By 8 << 1
Don’t use it for anything essential that matters to you because you might not be able to get to it when you need it.
I’ve a long-time subscriber, and this is totally unacceptable for use as a primary note-taking application anymore.
Use Apple Notes or Bear instead.
bug report：mulitple level bulletpoint malfunctions 4/5
Big fan of your product. Here is one thing that to be fixed for the mobile version: second level bullet point indentation doesn’t always appear. When it does, backspacing operations will jump the line to a new line. Very annoying bug please fix it!
Updated my Evernote App list all my files 1/5
Today I updated my Evernote app and went to file something and all my files were gone. List incredibly important info and won’t use this app again.
Terrible app and desktop/browser exprience. just gets slower and slower, crashes on iOS and can’t handle large text files - TEXT FILES! it’s a note software!!!!??
Many Glitches 3/5
I’ve used the app on my Kindle Fire and IPhone, however, the app gave me many delays, and was not able to perform its functions at full capacity. This app has the potential to be great, if it fixes the many minor errors.
Great for research and archiving 5/5
Evernote is a great tool for business. My only 2 requests would be easier access to tags and an easier process for providing feedback through the app.
The Best App but please add a Calendar 1/5
I love Evernote! But please add a Calendar already! Having to go to another app or device to use a Calendar while in a meeting is getting too redundant! Come on Evernote! We believe in you! Calendar already! Please! 🙏🏻 Your killing us!
Still good, but UI needs a bit of work 4/5
By Anna R
I’m hoping that Evernote is working on making their app better. I am considering coming back and upgrading.
By LEO BSB
Weak apple pencil support. No latex equations support. Few formatting options. Hard to get your data out of it when you need it...
Can’t open my important files.. it keeps showing blank page titled devices.. all my files r lost now
Okay but Bear is better 3/5
By Octet to cat
In general this is a good app, however it is not easy to use and just in general hard.
Back up and running 5/5
Welcome back! Evernote took an awful turn for the worse, some months back. But the Evernote team seems to have turned things around. I use Evernote extensively for my small business, and I’m very happy the last three month or so. It is great again. Thanks!
When recording... 4/5
I use Evernote to write/record song ideas. I’d love to see the screen stay awake during recording so I don’t have to re-unlock my phone when finished. Other than that, the app is wonderful!
Still a Great App but some of the changes are frustrating 4/5
Easy and extremely useful however once upon a time if I made a list with the "check box" once I was done checking off said items there was an option to delete all the Line items which had been checked off. This feature has been removed for quite some time, I'm not sure why. This simple option was quite helpful & time efficient. Now I have to go Line item by line item to remove those which were checked. It is quite annoying especially when there is an extra long "to do" or grocery list. PLEASE please bring this back. I honestly don't know why it was ever removed.
Offline notebook has worst experience 1/5
On IOS the offline note book seems never finishing downloading. Sometimes even a 10 note notebook is stuck there. I have to go inside and view all notes to “manually download” them. Are we supposed to do that for a 5000 note notebook? And the download is so slow...
16k notes. 10 year user. Personal and business. 99% paperless. Evernote is essential to my daily life.
Where is the new TAB we are suppose to be testing? 1/5
Where is a new TAB we are suppose to be testing?
Ive been using Evernote 5 years and it’s one of the greatest apps I've ever used
Many crashes - lost data 2/5
I use Evernote for my main todo list among other things.
As such, I need to cut paste and move bullet point line items around from As to Bs etc.
With this latest revision I have had many crashes just trying to do simple cut paste moves. In some cases after the crash the clipboard was still in memory. In other cases it was lost. This is horrible. Just get to the basics
The app keeps getting better 5/5
Great job with latest version
The ongoing UI tweaks make it better and better 👍
Please keep trying 5/5
There is nothing better than Evernote to store all your documents..and find them again BUT there is much room for improvement, stabilisation and general quality. In the meantime, thanks for keeping at it and for your excellent, detailed, release notes.
Used to be great. Now, its just another (expensive) note app 1/5
If you’re an experienced Evernote user, DO NOT UPGRADE!!! If you’re on a free version, there is no longer any reason to pay for premium features as they’re taking them away.
I’ve been an Evernote user, proponent, supporter for 6+ years. It’s on my phone, my ipads, my macs, my macbooks. It used to be a 1-stop, all-in-one platform. Now, its just another note taking program. This used to be the best note taking / productivity app of all time. Now its just, meh, whatever.
Evernote, you’ve really shot yourself in the foot.
Please bring presentation mode back. I have a premium account, just for that reason. Now, I could probably get by with the free version. Time to downgrade my account. Thanks.
Formatting issues 1/5
About 30% of all items or articles I try saving to Evernote are saved as a 10-character wide column, rendering the article impossible to read or recover. THERE IS NO CUSTOMER SUPPORT - NOT CHAT, EMAIL OR PHONE - AND IT’S IMPOSSIBLE TO REACH ANYONE IN CORP. HQ TO DESCRIBE OR DISCUSS THE PROBLEMS.