Limited destinations 1/5
By ayiti traveler
I cannot find the destination I am looking for. I have traveled to Haiti for over 25 years. Expedia is not allowing customers to book to Haiti. There are no hotel options on the site or flights listed even though airlines are flying to Haiti.
Kept freezing 1/5
Tried to update my credit info but it kept freezing. WhAts going on? Very frustrating.
By living the life?
I use Expedia for the points and the Expedia app for the double points and now no double/ bonus points anymore. Makes sense to book directly and earn free rooms with the hotel.
easier on app than website 5/5
so fast and smooth
i dont know if its because there is less space for useless information on the screen but it felt easier on my phone
thanks for the app
Charged twice with no tickets or confirmation 1/5
I was charged twice for the same ticket because the APP continued to tell me that there was nothing wrong with my payment method, when in fact there wasn’t because the transaction showed up with my bank. Then after all that I never official bought any tickets or got any confirmations.
1-2-3 Done! 5/5
This app is very easy to navigate. You can enter your point of interest, and it will show you where to fly into and which hotels are close. What is great is that it calculates total to be charged upfront as you are looking through options. It helps you making the right decision if you are on a budget. If you don’t have time to create a patchwork of cheapest trip, but still want to enjoy some deals, I highly recommend this app.
Expedia is no longer our favorite booking site 1/5
By jittery eagle 8
We booked a hotel in Paris then a couple of weeks before our trip the hotel said they could not accommodate us in one room ( we are a family of four). They gave us the option to cancel so we canceled and booked a different hotel. We found out a month later that the hotel that canceled still charged us a couple hundred euros. Expedia said they were not able to contact the hotel as it was up to the hotel to issue the refund. As a result we lost a 2 hundred 50 euros for a hotel we didn’t stay at. I even sent them the correspondence from the hotel where they said we were canceled and not charged. It was very frustrating to lose our money and no one could account for it!!
Was there for me 5/5
I will only use Expedia from now on. A representative helped me get a flight when the Gatwick Airport shutdown due to the drone scare. The airline wasn’t answering their phone but Expedia helped me get to the U.K. with only 1 day delay.
Trying to check itinerary won’t let me.
Cannot in good conscience continue with Expedia 1/5
The app is decent, but the morals are in the toilet. I have found plenty of alternatives to Expedia that are excellent. So long as they choose to advertise on Fox News - specifically for Tucker Carlson- I will choose another option.
Shame in you, Expedia. You know the difference between actual and factual reporting of the news vs. bigoted lies, racism, hate and misogyny, right??
Deleting this app now. I recommend you avoid downloading this, at least until they pull their advertising down from that wretched network.
Fetching itineraries ...taking forever
Ticket Changes or Travel Issues 1/5
Expedia is good to save some money but if you have issues with your travel you end up in a back and forth with Expedia and the ticketed airline.
Mr Smith n Wesson 4/5
By Shilockio Goms
This site works very chilongow
Cancel car 1/5
By get lost expedia
It is almost impossible to cancel car reservation on website. Once you press “cancel,” it just keeps circling like its loading, but doesn’t cancel. I don’t want to call you with problems, I want to email you. I added your app thinking this was problem, still having this problem. I wish to cancel my car rental itinerary #7419208628497. Please get this glitch fixed. I’ve never this problem with travelocity. It happens all the time with Expedia.
Review of Expedia in general 5/5
I do like the app-it makes traveling easier and more convenient. But I’m moved to write a review today bc I accidentally booked the wrong date firs hotel and customer service at Expedia worked hard to have my dates changed. Yes it took awhile but I deeply appreciate their persistence and friendly helpfulness. Thank you.
I love it
Very bad serivice 1/5
Waiting for one hour, do not find the car. And was told unavailable
Only travel with Expedia! 5/5
By always expedia!
Every trip we book with Expedia is exactly what we need. The customer service department answers every single question and are very friendly. From the time we leave our house and return from the trip, Expedia is on point! No matter our destination, the Expedia staff are there for commuting, excursions and makes it easy with fair pricing. We won’t book any other way! Always Expedia!
Customer satisfaction 1/5
When I call the number provided to book a hotel rm, I was offered refundable booking if paid extra 4.00. But when booked on line, was not offered the same option. And
This time it took up over half hour to solve a discrepancy between what I tapped on to book and what it was actually charging me, being more... with no resolve!
Started over to just book myself, used phone option to again try to resolve discrepancy, rep could not, he put me thu to customer service, I sat listening to your choice of music another half hour without any customer service picking up this customer on hold until I gave up and hung up. 👎
Haven’t had any issues with Expedia. In fact they helped me out with an issue on booking my dates. They made it possible to go to Chicago and be able to stay at the Sheridan downtown.
After a long trip this is my input 1/5
Better buy tickets from airline websites. Third party sellers has many limitations if flight get delay or cancel. Also seat allotments are extremely poor when purchase from Expedia.
The protection fee is a joke 1/5
I paid a protection fee in case I had to cancel my hotel booking. I ended up having to cancel the hotel and it charged me for the cancellation on top off the fee. Ridiculous. I’m never using Expedia again.
Complete BS 1/5
By Mike From Mesa
I made this reservation and it was promised that up until one week before arrival in Honolulu in November 2019, I can make changes with no additional charge. I realize that different times have different availability for different prices. I chose a less desirable, less desirable, less booked date of January 7, 2020. This operator from the Philippines told me there was going to be an additional $600 charged with the change. This is total BS. I told him I would cancel the reservation and book with someone else.
Past trips 1/5
From time to time, you need to be able to see previous trips for confirmation, business expense information, etc but the App only shows upcoming trips. This is very unfortunate and inconvenient.
Messed up my information 1/5
I won’t be using Expedia again. My trip was coming up in 2 days and I got the confirmation email from Expedia about my trip but when i went to go double check my information with the airline I find out that my whole flight was cancelled months ago!!!!! I did not have a good time trying to re-book my flights with 2 days to go. Expedia needs to keep up with current flight information that they offer and if something changes or cancelled they should notify the user of the changes. Highly upset and disappointed with Expedia. I will be using other apps for my booking travels from now on.
Kicked out 1/5
I was kicked out after the room was shown as available and I put in my cc information with the message that the room was not available anymore, and had to go back in and book at a higher rate. Not the most customer friendly system.
Why is it so hard to sign in? 1/5
I just reset my password and after entering three times,unsuccessfully, I’m going to bed!
Expedia has code in their app that records your screen. They’ve admitted to as much and see nothing wrong with it. Other apps are doing this as well. You’d better pay attention to the crap you’re downloading these days.
Booking was fast and easy!
Won’t back their customers 1/5
Expedia won’t back their customers if a company u book through them does u dirty.
Prices higher in app 1/5
Quote us $30 less on website
Always reliable, wonderful, and easy to use 5/5
Recently I booked a trip across the world with a different travel app, and I was extremely unhappy both with the customer care and the ability to cancel my flight.
I then rebooked a flight with Expedia and it was easy as pie, inexpensive, and I also had to cancel within a certain amount of days; not only was canceling as easy as a click of a button, but they showed you could get a FULL refund within 4 whole days of booking,
And that was extremely relieving.
I always use Expedia, and enjoy everything about the app and the company. Thank you always!!!
Car rental 1/5
I used this site to rent a car and it gave me the wrong size car I needed 7 seats it was only 5 and when I confirmed it said 7 seats I had to pay a lot more to get a. Bigger car I’m so disappointed In the service provided by your company
Customer service 1/5
Rude customer service, they are not polite
I want more points 5/5
Seems like you cut back in point rewards from a few years ago . I want more points. Less BS advertising.
Reward points have no value... 1/5
One reward point have almost no value..somewhere around$.007.. I’ve been using Expedia for years and have accumulated 700 points at a cash value of $5.00...The Reward system is a Joke!!
Terrible booking information 1/5
DO NOT BOOK WITH EXPEDIA!! I booked a trip to a hotel with an indoor water park for 2 adults and 4 kids, details said water park passes included and such. Get to the hotel to find out the water park is closed and always is on tuesdays. I was angry to say the least and kids were heartbroken. Had to leave that hotel and find another on short notice and pay for an additional hotel room. I sent a message to Expedia regarding the situation but they never got back to me. Very upset and will never recommend Expedia to anyone. In fact I tell everyone to avoid Expedia at all costs. Terrible booking info and even worse customer service. I would give zero stars if I could. DO NOT BOOK WITH EXPEDIA!!!
Great Points and deal 5/5
By Katie's kiddos
I always book with Expedia for the low prices, points, and rewards!
They made it seem like I did something wrong 1/5
I just tried to book a flight to Vegas. I went to the app and tried to book my flight and I got buffering... sorry we can’t book it so go back and try it again and before you know it. I was charged for 3 flights and I received no itinerary. I was on the phone for 2 hours with help.No compensation for at all... The operator made it seem like it was my fault and responsibility to resolve it!! I’ll never book with Expedia unless I get get compensated for not having access to my money for 10 days!!!
Greatness over Time 5/5
I starter using this app since almost it was created. This app has significantly improved and been re-design. I really thank the developers for trying to always stay up today. It could be improved even more to state of the art app travel, but so far I am extremely happy with the change that I have been seen over time over the last years for better and better. Can’t wait to see the future of this app, I bet it will be remarkable.
Great app 5/5
Love the app.
easy, good details and info
Love this app!! 😍😍😍 5/5
I love this app so much. It shows you the best results and they show the best prices, n they also give you points that you can use. Love this app, if your trying to plan a trip.... DEFINITELY USE THIS APP!
Easy and great 5/5
By Rufi ohh
Could be much better 2/5
By LDJ @ On Power
Slow and difficult to manage and no way to get a receipt. Very disappointing!
Victim of Repairs all Around 5/5
By no construction please
Love Expedia but the Wyndham Grand Rio Mar has had construction or repairs going on. I have a headache from all of the banging, hammering, and scraping. General Manager stopped it but the damage is done. While teaching my class Tuesday and Thursday there was so much noise I had to call the front desk. I could not work and I could not rest!
CANNOT FIND MULTI DESTINATION 1/5
It’s 2019 and I cannot find a way to book multi destination on this app.
Don’t use for international-is not in sync with many airlines! 1/5
Used to book a flight with Interjet Airlines. Unable to get boarding pass online, told to arrive early at airline desk and no record of the trip. After an online chat for 20 minutes told ok. No it was not! Next call to Expedia was a 30 minute call and they had to call Interjet to solve. Interjet rep said never use Expedia they have problems. It had to deal with coding. Also on return flight unable to print pass and had to deal with rep again!
After complaining to Expedia I was given 25. Discount on a future hotel reservation.
I deserve a full return! We spent 6 hours and 4 long frustrating phone calls and hours of concern that the plane would leave before problem solved!
Expedia owes me a refund!
Travel anxiety shouldn’t be part of a trip🤨
No discount - I’m confused 1/5
So I thought Expedia is a discount travel site? Am I mistaken? I checked pricing for a cruise and it’s the exact price as the cruise site.
What’s the point of using a secondary site if the price is the same, it’s nit like the bonus points you accrue amount to much