Missing records 2/5
By Chuck B4
I booked a room through the app. After the app requested a sign in. The record of my booking is not there even though I have a text confirmation. I don’t get it.
Understanding n generous 5/5
Always the best app to use when traveling for any occasion or transportation and very understanding when you make a mistake they will go above and beyond to make you happy thank you for all that you do
By letty lop
The application don’t authorize synchronize my itinerary.
No help what do ever !!!! 1/5
Calling Expedia 1/5
Don’t try to get a human being on a call. I just spent 59 minutes and got cut off four times
Just Meh 3/5
I’ve done a lot of booking using Expedia over the last month-month and a half. Here’s what I’ve learned:
Not So Great:
-Often times they do not have the best pricing unless you qualify for a bundle deal.
-You don’t get your points until well after you’ve booked your flight, hotel, attraction, etc.
-Search engine is kind of useless unless you know exactly what you’re looking for
-Buying attractions through Expedia tends to be more expensive than buying locally (somewhat similar situation with flights)
-You do get points that can be used for purchases on their app
-Easy enough to book using a credit card, even in countries where using cards are not the norm
-keeps track of booking information that can be viewed offline
-Translates addresses to make it easy to show taxis/ask for directions (at least to Thai)
Elemental application 1/5
By eng-muwaffaq Almaeeni
The application does not include all countries in the part of the choice of your country .. In addition, the application does not contain all the airports of the world .. For example I did not find Baghdad International Airport
By Echo doc
I have used Expedia extensively and it has been great...until there was a problem. I searched for a reservation for a Holiday inn near the Oklahoma City airport. They brought up the holiday inn express in Norman however I did not realize that and when I realized it..within minutesI called customer support...they were worthless they called the hotel but the manager was out of town did not know if they could refund it and did not help make any alternative arrangements...I have been a good customer Expedia...but I am done..got a better deal calling the hotel my self..you blew it!
East and informative 5/5
By Chad Rico Suave
I have found this app to be the easiest to use when search hotels. I really like how I don’t get a bunch of extra emails from Expedia, only reminders of my upcoming trips.
Expedia is the best of best 5/5
I would die if there was no Expedia app!!!
Use or be square!!
While reserving a flight was easy, Expedia instructed me to contact United directly to reserve a seat. This added almost one hour. Next time I will book the flight directly through United to save me time.
Great app! 5/5
By Anthony in WC
Easy to use. If you bundle the hotel and flight there are some great deals available. I got a 10 day stay in Rome at a very nice hotel for 2 grand flight included) for 2 people. Bonus if you make an account you get the Expedia rewards to earn points toward free hotel stays.
Won’t get your refund back 1/5
By tay in Seattle
In my opinion, This is a gutless company that has zero ability to be honest. 30 min after payment, I’ve asked for my money back— the customer rep give the Nigerian scammer alike excuses how, they have to ask around. The freaking payment hasn’t settled yet. Once collect your payment, in my case I’ve paid 400 dollars for a 4 stars hotel that should be motel six quality. Expedia hotels description aren’t always vetted and accurate. After reading all of the guest horrific reviews and the hotel refusing to accept my reservation for dinner prior to arrive, as noted, on Expedia, reservation, but it stated no clear time of when you can make reservation. Typically, the hotels sell through this site/app lie about the reservation dinners at your all inclusive, you typically don’t get it at your first Check-in night, and here comes the games. I’ve to spent $200 out of pocket last time for dinner.
Cancel auto rental 1/5
5 days been looking for cancel button and still can’t find one
Nice auto rental still charged my credit card
Lesson learned - never use Expedia to reserve auto rental
Could have told me ENTIRE hotel was under construction 1/5
Brutal. Booked at a hotel that is totally under construction and non-refundable. Thanks Expedia
Thank you 5/5
By Picasso Painting Co
Excellent customer service
Always great 5/5
By Ibrahim 1218
Always great and useful for trips
Sorting and save the favorites 5/5
It will be helpful if you can have a button that your member can go back and check the favorite properties from the listing.
By Pastor Cal
Expedia don’t live by their promise.
I have used Expedia frequently over the years and, based upon my last two experiences, I’m deleting the app and never going to their web site again. It won’t recognize my trips and the customer service is worse than non-existent. If they are losing the battle with Orbitz and the others they should be.
By far the best the best app out there
Great prices 5/5
By Molly Bloome
The app works great and when I compared and shop Expedia always has the best rates.
By kevin mad
You are trying to force me to give you my face book or google account to get I’m not using you any more after this trip to Vermont which I can’t get in be cause you will not except my only two email accounts
Poor photo layout 3/5
By Xousie Que
In search, why show only a narrow horizontal band for hotel photo? Should show several pix in that space, to provide adequate info for exploring further, or not.
No tiene a puerto rico 1/5
By no me gusta esta aplicaciòn
Solo faltaba la bandera de puerto rico además de que tiene todas las bandera solo falto la de puerto rico
Bad App and not as good website 3/5
Bad App! Filter never works. I wanted to find hotel who could provide free airport shuttle but it still shows the hotel in downtown.
Good App for Booking Travel 4/5
Very good app for booking travel. I’d give it 5 stars if it could remember my sort and filter criteria!! I hate having to tell it “non-stop” and “sort by departure time” each time I search for air travel. Besides that one thing, I’m very happy with the app.
Great app to book and plan trips.
App is difficult 3/5
I gave it a 3 star because it didn’t give me the option of adding a rental car until after I booked the flight and hotel. Rented the car on another website so I could get the total cost of the trip before I booked the trip.
Not easy to cancel car reservation 2/5
Very difficult to cancel car reservation!
Great app! Makes traveling easy!! 5/5
Great app! It was super easy to use. Used it for a last minute trip to book a rental car and hotels in the area we were visiting. The app made it super easy to book everything last minute and I liked being able to see reviews before booking. It gave great options and made it much easier to travel.
Great if you look patiently
Very bad, 1/5
Upon check in, I went to the room, it was dirty, had to be changed to another room that one was also nasty, I paid for three days, left after one it was that bad, I did not ask for my money back, however now I am fighting with them because they charged my credit card more then the rates I had booked, I went to another hotel and that one was great for less money, ecno lodge in Rehoboth Beach is a0 on a scale 1-5,,,,,
This app and site are horrible. Took over $2,000 out of my account and the app says I have no upcoming flights
Very Nice 5/5
The app does its job well. Keeps the trip organized, one less thing to worry about. (Especially with the wife tagging along)
Great I love it 5/5
Fast and easy it gets no better that this I tell you lol😊❤️❤️❤️❤️❤️❤️
Total deception 1/5
By unhappy cutomer 200001
I just booked a flight from Ewr to PBI, I was sold an upgrade so I could choose seats on the United flight. When I went to United site they wanted to charge additional fee!
When I called Expedia, the answer I got was “we are sorry the seat selection is for 24hrs in advance of the flight!!!
Expedia is becoming worthless!
Just because 4/5
By The rock doctor 123
I have found everything much easier than other apps at a much fair price and quick customer response which I only have need it once
Horrible App 2/5
By Hjfx 36
A really inadequate app (for iPhone). Only offers a handful of the filtering criteria for that are available on the regular site. So inadequate as to be nearly worthless.
Never again will I use Expedia services 1/5
By catherine clement
According to our app we were checked in for our flight and when we called Expedia customer service to dispute our issue after being laughed at by the airline, we got hung up on and had to argue with not one but 3 customer service representatives and their supervisors.
We ended up having to spend double and missed an entire day of our vacation due to their lack of quality customer service to be treated like a fool when the error was their’s. I will be disputing all charges from this site and I have video of two different supervisors refusing to help in any way shape or form. They refused to take any responsibility whatsoever. It almost ruined our entire vacation because it literally drained us of all of our funds for this trip to Chicago as a gift from my fiancé after experiencing dying with our son and both of us surviving... thanks Expedia for making my anxiety worse and making me feel like an idiot for finally leaving my house. Wish I would’ve googled all the class action lawsuits you’re already undertaking before using your services. Thankfully these videos will help my case to get my money back.
Something tells me what was said goes against your terms and conditions. I’ll have my lawyer do all the detail work. I hope your business goes as well as the beginning and end of our trip. Your business is stealing money, and it’s not appreciated.
Has lost search ability’s over time 2/5
By Coffee Fiend 10
Cannot filter by customer rating, cannot filter by distance from an address, cannot filter by some popular amenities for hotels (gym, breakfast included, free wifi, etc).
How is this app still the most popular (other than they own most of the competition)?
Expedia is fine but they should give me more points. 5/5
By Ted in Milwaukee
I highly recommend this app 5/5
By Shaker R
I used this app for the first time i highly recommend this up good and quick costumer service thanks guys.
Their travel insurance is a scam. 1/5
I’ve used Expedia multiple times for booking flights and I always purchase the flight protection which apparently guaranteed my money back if something came up. Well, on this last trip I took my flight was delayed so far that I had no choice but to buy another ticket home to be able to get home on time. I thought it would be no problem to file a claim and get my money back for my original flight. I filed my claim and it has now been over two weeks with no response. I then decided to google the “insurance company” Expedia works with for this flight protection and they have a 1.1 star rating with the Customer affairs website. Almost all of the reviewers had the same problem. Filed a claim and then just never heard back from either website. I travel by plane normally about once a month and I will not be using either of these services in the future. Total scam.
Travel with Expedia 5/5
Whenever I deal with Expedia personal they are very helpful I never had a bad experience with Expedia.
My personal travel agent 5/5
Always feel like Expedia is with me on all my many travels
Excellent travel site 5/5
Easy and efficient way to make travel plans.
Vacation home 5/5
By Gary Rowe U.S.A
My stay at Caribbean estate in Trinidad it was a great staying there mr Allen he make sure I am ok .he pick me up at the Norman Manley international airport in Kingston Jamaica and take me to the estate in Trinidad.the visit was a sad occasion but I enjoy my stay he gave me a person to bring me around this estate in portmore it very nice for anyone to stay .they have 24 hour security at the gate .so I would recommend the Caribbean estate a great place to stay .i would return sometime in the near future. Gary Rowe