They are easy to book and amazing views
When I was booking my flight to fly India,I mark on Business class,and they show me the option and I click ok,but I see the print out it’s showed my return is only one flight is business class and other are on premium and the other comfort which is totally wrong,if some click on business class why they change to other class,
It’s really bad,that why I feel bad right now to sit in really tiny seat they call comfort,that’s not a such thing,do I give you this time 0 star,next time please show the right options,if some click on business class just do them that option
Don’t book through app, much cheaper at actual businesses 1/5
Me and my friends/family that use this app have only recently had trouble with this but after multiple instances where we were up charged for our hotels and other traveling expenses we will no longer use the app. Even talking to customer service they see that the company we used only charged them X amount of dollars but we were still charged a higher price after being told we would get the difference back before our booking. I don’t know why they are changing their prices and charging more now or no longer giving us the difference back but we won’t use it anymore to book since it charges us extra.
I recommend anyone that uses this not book through them before checking with the actual hotel/airline/car rental first, they almost always have a much lower price if you go directly through them and not use this app. Even if the Expedia employees or other employees say you will receive the difference back you will not.
Lack of transparency 1/5
By Techno geezer
When I called the hotel in Austin about our rez, was informed a third party called ‘get a room.com’ had booked it. ‘Get a room’ scammed me in the past, they are vile. Now I find out Expedia owns ‘Getaroom.’
Never again Expedia.
Very easy to use 4/5
We use the app for booking on the fly as well as planning whole trips. The only reason I can’t give it a five star review is this: if you experience a problem with your accommodations getting a refund is very difficult.
App & costumer service could be improved 3/5
After lots of tries and struggles with their virtual assistant, Expedia finally listened and they were able to help me solve the problem that they had caused themselves due to a bug in their app, i have updated my negative review to be fair, but I belive their app should be less buggy and there should be an easier way to speak to real person when you are in need of costumer service, because as of now It is very difficult.
My personal traveling agent! 5/5
Love this app! Been using Expedia for over 10years and has never disappointed me! I love the benefits from been a gold member🤩🙌
By Stick mania
This organization is a scam based group. Refuse to refund.
Thrifty car rental 4/5
We wait for half hour to check in and another hour for the car. They keep telling us cars are waiting to be washed.
best planing app 5/5
5stars. I love that Expedia is so easy to use
Once again it proves to be a waste of time and money to use expedia 1/5
Prices are the same as in the airlines companies themselves. You buy something and then the itinerary doesn’t apear and you have to call and loose time calling them fir them to tell you they can’t see anything on their part. Then when you call the airline you booked with through Expedia, they confirm that you do have a flight booked with them. If you don’t do this you will purchase a flight again and loose money for sure.
Great app 5/5
One of the best traveling apps I ever used
The worst services in my entire life 1/5
With Expedia i just experienced my worst experience ever, and I will never come back to this. I will also inform my all friends and networks to not use this lousy travel app and services.
I booked round flight and a day after that I received an email that your flight is confirmed after an hour of waiting I paid extra amount of money to confirm the flight . And the other bad part on the return flight though there was everything with me but again the passenger is not allowed while checking in for the flight.
DO NOT USE THIS LOUSY APP ANF FLIGHT BOOKING PLATFORM.
By c g 1976
Their policy on a non hassle 24 hr. Full refund is completely false. Don’t believe it I am still waiting a month later.
Great trip- 5/5
Expedia was very helpful for booking my trips to Las Vegas and Los Angeles.
Según tiene un paquete y no sirven los paquetes que ofrecen 2/5
Trate de comprar un paquete y siempre se quedaban con el dinero duraban cinco días para regresarlo
App works great 5/5
Use app to book all travel and always pleased with the way it works. Love it …..makes travel effortless.
Y first and worse experience 2/5
I feel so terrible afterwards, I was so excited to purchase a package to Cancun from Houston but this platform it's a scam first they give you tally and when you are at the last step to pay and add the billing address they changed the price with a stupid message "WE HATE WHEN THIS HAPPENS" and your price has been changed, than they over charged me $1,101. Really despite that when you call Customer Service there's literally no one ever answering the phones it's just the computer finally after so many intense of trying to get someone on the phone I had this person saying that give it about 4 to 5 business days so you can get your money back well I hope so but I obviously won't refer anyone to this application website whatever is worth more I'd rather use looking even Hopper oh well lesson learned🤷🏻♀️
Expedia is the best 5/5
Horrible customer service 1/5
Working with Expedia customer service has been by far the worst experience with any company ever - they have put me on hold for hours, refused to cooperate in agreed travel policies regarding refunds and credits, passed me between agents and supervisors, conveniently lost past phone conversation notes that favor the customer over their company’s profits, etc. The main issue is Expedia Korea doesn’t allow customers to redeem future credits on their website.
Avis counter on May 14th 1/5
Horrible experience in real life. Avis counter was 6 lines deep spilling onto the airport hallways . 3 staffers only on duty.
Design an app providing a seamless experience with updates.
I had a better experience with the Enterprise app, iodates and the human customer service .
No compren el seguro de los vuelos 1/5
No dicen que solo aplica para casos de fuerza mayor o accidente. En Hopper si devuelven el dinero sin importar la razon. En Expedia engañan a la gente con los seguros
Best western select Horn lake , ms 1/5
This place has nosedived, loud , dirty, needs a total redo….
Worst application 1/5
By Eng mazen
Below 👎👎👎any star ,you cant claim your money back , bad experience don’t use this application.
Best deals hands downs 5/5
By strictly _business
Quick , fast and direct. Best prices, great pictures to see where you are staying, attention to detail.
By Robbie-Rob the runner
I love how easy it is for me to price out a trip and look at various options.
Struggling to rent a car 5/5
By Tigers Kitten
I think I’m a member but m not sure
App is pointless. Signed in on the app to get my flight information typed my information in and it automatically sent me to the website where I then had to sign in again to see my itinerary just for the website not to work so I can’t see my flight info
BAD SERVICE 1/5
Liars liars liars They sold me a ticket through air Canada when Canada closed its borders and they did not tell me So basically they sold me a ticket that I CAN’T USE and they refused to give me a refund
Terrible app 1/5
This used to be a great app, but now it is awful. It doesn’t automatically go to the thing you’ve just looked up on the computer and ask if you’d like to continue. No way to get AARP discount. Takes forever to make a new reservation. Please go back to the pre Covid app . It was great.
The hotel was nice and clean. Parking absolutely sucked. Although walking distance to the ocean I was sick and couldn’t walk. And parking at the Santa Cruz Beach Boardwalk cost $15 on Friday and $25 on Saturday. So buyers beware. They do have a swimming pool and spa which didn’t show on my Expedia. And good luck to everyone and have a wonderful vacation if you go there.
App blocks login. Site login works. 1/5
My login credentials work at the Expedia site but are rejected by the app. This makes the app worthless.
Highly recommend 5/5
Clean rooms, nice decor, safe and convenient location to freeway and shopping/restaurants friendly staff. Saint George has beautiful landscapes.
Worst hospitality company ever dealt with 1/5
My experiences with individual hotels, airlines and other hospitality companies are usually fantastic. Expedia has slammed the door in my face and it’s been a disgusting customer experience story. I booked a 4 night stay at a hotel, and decided I only needed 2 nights and Expedia EXPLICITLY told me directly over chat, with historical records of this conversation, to pay the hotel for all 4 nights even if I left after 2 then to immediately file a refund request with Expedia and they would get me my refund for the unused nights. I did exactly, precisely as I was instructed. Over a month later and nearly 10 customer service conversations, nobody has given me a refund and I’m out like $600 because of Expedia and they won’t take fault. What a true sorry experience. Will never be giving Expedia any business again unless this is rectified and I’m refunded. And please don’t direct me to customer service chat, I’ve tried 10 times and it doesn’t work and I get the same response every time.
Waste of time 1/5
Shows me a great price when selecting flight but the price always changes at checkout
Scam don’t get the booking protection 1/5
Never again booking through Expedia. Don’t get the booking protection they won’t refund your money if you cancel.it’s a scam. Even though it’s a “insurance “ incase you have to cancel your reservation. They will keep your money and only refund you the protection fee.
Keeping my refund 1/5
I made a reservation and accidentally selected the wrong date in haste. I realize my mistake right away. Good thing I bought that cancellation insurance in which I figured I didn’t need because only a minute went by when I realize my gross mistake. Although, I logged back on to the site and made another reservation with the correct date your site still kept my money from the previous reservation. The virtual help desk was useless. Therefore, I had to find the number which was not readily available and call customer service. I was on hold for quite some time because the service rep was trying to contact the hotel. Long story short, they couldn’t locate the hotel manager and a claim was supposedly open for 72 hours. However, I’m not certain because the customer service rep never sent me a confirmation email regarding the opened claim! The Expedia customer service experience was completely unsatisfactory! And I’m expecting to get this issue resolved and my money return or I’m deleting your app and taking my business and my Amex card elsewhere!
Mobile app no replacement for web based 2/5
The mobile app crashes and is glitchy.
Halfway through my search I always have to go log on a PC.
They definitely cut corners on the app.
Kk 85 5/5
Bad business 1/5
I don’t understand how you sell flights from frontier and if your trip gets canceled (covid) I have to chance frontier for credits, you sold me the flight not frontier 🤬🤬
By lol use HD D thy y D h
The app has been easy to navigate and the properties we used for this trip were pleasant and reasonably priced!
Worse Customer service ever 1/5
I booked a few trips, car etc. we ended up at the wrong Marriott and the airport Marriott said we could stay at the preferred hotel. They approved cancellation of the incorrect hotel. All I needed to do was go to Expedia. Well Expedia won’t respond. Tried numerous times. Now they have my
Money and do not have a customer support line to call and wont reply to email. Not a happy customer. 🙁
Rude Front Desk Clerk 1/5
By The possible secret shopper
I called the facility to let them know when I would be arriving on 5/12/2022 at 5:26pm. I asked the person on the phone who I was speaking to and she stated Baymont Inn. I therefore replied, “No, what is your name?”, this clerk replied with “front desk clerk.” Since she obviously was evading the question she raises her tone and replies, “Stacy (if that was even her real name) and states can I help?” At this point, “No, you may not!” With help like that no wonder businesses are losing money.
Five stars 5/5
Five star’s girls
Stay Away from Expedia. Worst travel experience ever 1/5
I have one of the worst experience with Expedia. Booked my flight to Vietnam with Expedia and everything was okay at first. But then they revised the flights of our returning flight so instead of layover 10 hours in Singapore we’d have to wait 32 hours ( we don’t mind this ). Here comes the part where it gets annoying. After the said 32 hours wait in Singapore we’d fly to San Francisco and our ticket from San Francisco to Dallas is already left the day before since on the revised flights, they didn’t care to inspect that all the flights and date are connected. We contacted Expedia multiple times and all they did is telling to wait and and will get in touch. But they never did. They also said that it’s the airline’s responsibility to fix the flights.We then called the airline and they said that Expedia is the one that responsible. Before and during our trip the duration of us being on the phone is so long stressful that it makes us not be able to enjoy our time in our vacation. Not to mention that Expedia told us that the only option for us now is that we can cancel our flight or we can get it refunded. I mean we are not the one that revised the flights and the mistakes was them in the first place. ALL WE WANT TO DO IS TO GET FLIGHT THAT CAN GET US HOME!!!
Do NOT use 1/5
The customer service is horrible. I bought a non refundable round trip ticket to Hawaii and I leave next week. Alaska airlines cancelled my whole flight on the way home. Expedia customer service is cutting my trip almost a whole day short due to this. No upgrade to first class or anything. Can’t switch to a different airline even though this isn’t my fault. Asked if I can leave the next day instead as this already short vacation is the first vacation I’ll be on since 2018 and it’s for my birthday and now it’s shortened even more and because the only flights left are business class they wanted me to pay at least $1000 to upgrade to business… like hello??? This isn’t MY fault?? I’m infuriated.
Amazing capabilities 5/5
I have successfully used Expedia for travel in the US and internationally. A perfect example is while traveling by air in China, my flight was diverted to a city that I had never visited before. I was able to book a hotel while still on the plane and even get the reservation in English and in Chinese. This allowed me to show the hotel information to a cab driver and get to the hotel without problems. Amazing!
Great place 5/5
By Iron Balls McGinty
Very clean and friendly. Breakfast was very good.