Horrible app 1/5
By aghorhjm look szngsfj
Suggest hotels without really knowing anything about them stay in one worst place had bed bugs never use this app again Hotwire is better
Lack of detailed invoice for packages 2/5
By traveling james
All is good except for every time I book a flight with hotel, Expedia has NO way to get a detailed itemized receipt unless I call in and sit on hold and ask a real person to email it to me.
Awful crooks 1/5
Bad bad bad
Unhappy customer. Stay away! 1/5
I tried to put in a review for a hotel. It didn't take my comment. It took the rating. Called customer support. All representative were foreigners and have a difficult time understand my issue. They keep telling me 1. Send comments to the hotel, 2. Go to Google and other... I wish they can help me instead of giving me a run- around. Tried to called expedia from abroad twice dialing the local number, they got me on hold for so long, my phone card depleted and got cut off both time.
Love the app/service 5/5
This app is great! I have been using it recently for several of my trips and I’ve never had an issue. The app is straightforward and easy to use!
Not cheaper prices 2/5
By Confusing App User
Many times your prices aren’t cheaper than going directly to the property. Also, you list a price and I click to reserve a room and the prices goes up $20! Not cool!
Expedia is my only travel site! 5/5
By DeAnn C.
I have booked all my travel with Expedia for yours. When I book with Expedia, I know that I have peace of mind with cancellations and customer service!
Expedia doesn’t care 1/5
I used the app to book a trip to NYC. I learned that the trip I booked with this app only booked a single night at the hotel for the 3day trip. This was all on the same “bundle and save” transaction, so I had a reasonable expectation that the app would book the hotel for the number of nights I was there.
The confirmation email even listed Oct 16-17 (contrary to my logic, that means one night) at hotel, so I never caught the problem until it was too late and I was forced to pay a premium for a last minute room at 250% of the original rate. An hour on the phone to Expedia and a follow-up 2nd tier support contact got me nothing!
Easy and cost effective. 5/5
Easy and cost effective
Very good 5/5
The number one
Expedia is better in wasting time 1/5
Expedia in wasting times, it’s better for those people who want increase the typing speed on iOS keyboard or any other keyboard. It will make u guys disappointed
Soory for one stars u don’t deserve any stars
Low res images on iPad! 1/5
res images on iPad!
Always find what am looking for 5/5
The best wY to find what I am looking
First Solo trip! 5/5
This was my first time planning my own trip (I booked and flight and car rental) and the Expedia experience has excelled my expectations! Everything has be simple and easy to book and I’ve received great discounts. I will definitely continue to use them!
Bait and switch 1/5
The deals advertised are not actually available when you log in. I didn’t find anything for less than double the daily rate advertised for car rentals.
Searching Browsing Excellent 5/5
I can always find what I’m looking for by editing my trip plans. Love the browse features without having to commit until you’ve got it perfect!
Best app 5/5
Great and very helpful
Best app 5/5
My favorite app 5/5
By Yosmel Mier
Excellent app, very easy access, and you can find very good offers
my expedition always !!! 5/5
always quality chosen !
Congratulations 🎊🎈🎉🍾 5/5
By Millonario 162
La mejor aplicación para todo tipos de viajes y excursiones 👍👍👍
By City Girl 16
Convenient app! 5/5
By Dare O
Easy to explore.
App vs Website 2/5
Was only able to book a bundled flight and hotel on the iPhone app. Needed to go to full website to bundle flight, hotel, and rental car. Still have been unable to figure out how to print itinerary from app. No printer icon displayed next to itinerary name as stated in the “help” section.
The app has regressed 2/5
By San Francisco, CA
Maps no longer shown public transportation details like the local metro or bus stops, which is very crucial when choosing accommodations.
I would give it zero if possible. We have quite a few points accumulated but getting credit for points seems very difficult. According to instructions an option to use points is supposed to happen at checkout but never did. Now when I check points balance it tells me close to 10000 points accumulated but no dollar value when previously we had almost $70 we hadn’t used. What a rip off!
Never get my refund 1/5
Everything is fine until I cancelled a $500 hotel booking. They refused to help me and admit their mistake when dealing with my case and only recommend me to talk to the silent landlord. No responsibility at all.
Solo elderly female 5/5
Clean everywhere. Most comfortable bed and linens ever!!! Very attentive & friendly staff.
DO NOT TRUST EXPEDIA QUOTES 1/5
I just spent 2.45 hours literally on the phone I paid for a bundle pkg airfare and accommodations for airfare and 3 nights stay $438.98 but my card was charged $736 and change . I got no satisfaction from CHERYL nothing but “ this and that is why “ I have all the paper trail to follow this entire transaction and will have to take legal action to resolve this . Their mistake not mine bc the returning airline charged them the wrong amount so why wouldn’t they just eat that and do straight business. It’s only 300 bucks but I have attorneys on retainer to handle things like this . Sad thing is I’ve used them for 4 deals but since I didn’t have this just taken care of straight away for what my itinerary, confirmed email as well as text of the same just not honored ? ...You’d think a company of this size would want to satisfy and honor their clients and deals . There are plenty of apps and companies that do this out there so I guess I’ll see if they don’t appreciate their loyal clients a little better . Don’t use this company, I could hear other conversations in the call center people explaining billing issues so maybe this is quite a common practice with EXPEDIA your money right off your card
Can’t search 1/5
Motel 6 Costa Mesa 5/5
Nice clean room in a good locality. Utilities are close by. Convenient store also by.
Integration with mobile OS degraded 3/5
Expedia has been separating from other mobile functions. It stopped supporting interacting with other apps such as Apple Wallet (so I can't fight easily find my ticket on my phone) or Apple Pay (so I have to maintain separate credit card information with Expedia, and that system sometimes doesn't work). The app also does not provide reliable links to airlines for checking in to flights booked on the app. When I book flights on Expedia now, I have to also download the app for each air carrier, so that I have a reliable way to check status on my mobile.
Great trip expedia 5/5
Unbelieve price rate great service didn’t have any issues for my first trip will definitely b flying again
Game changer 5/5
Booking with Expedia seriously changed my life! I would get sooo much anxiety when we traveled..with the whole airport experience but booking with Expedia made it so easy I was able to relax.Having all our info on our phones...just scan our phones. I would always get crazy anxious and nervous trying to keep all my paper work straight, luggage slip, boarding pass...but with smart a phones there’s no paper work it’s all on our phones! Game changer!❤️
Expedited Service 5/5
Expedia app makes travel at my fingertips
Add an option.. 5/5
By Foxtrot 100
I have no issues with the app, I only need a option to just pick the car rental + flight without the hotel and it’ll be perfect. I always have to leave the app and go to the web version to select this 👌
points expire 1/5
last time I checked I had silver status and lots of points to redeem, then my life changed, 4 years forward, it tells me I have zero points and no past trips...
Never using again 1/5
App doesn’t have all the information about the hotel 1/5
By app isnt complete
We booked a stay at the Hampton, and the app didn’t mention the extensive renovation Upon check in, there was anywhere to park. Once inside the room, there was a constant hammering
The hotel allowed the cancellation and the refund, but Expedia wouldn’t match the published rate at a replacement hotel. They said the renovation was mentioned on the Hampton website, and we should have expected the noise
We will no longer be using the Expedia app, and we will be booking directly with the hotels
Sold app - horrible call center 3/5
App is solid and the prices are good. But lord help you if you have to cancel or do anything else with live people. You’ll end up in India for hours. Took over an hour and two calls to cancel a single reservation. Nice folks, but clearly untrained or unfocused.
Phone app 1/5
By Linda B Loves to Travel
Phone app doesn’t recognize my long-standing account!!!
Do not rent a car through Expedia 1/5
By Stupid brave frontier
In my recent trip I rented a standard car through Expedia which should have enough trunk space to fit two suitcases. However, when I arrived at the rental car counter, the staff said there is no car available for me that have trunk space! This is ridiculous! I did not rent a compact or economy car! The only option for me was to upgrade to premium and I ended up paying $230 more than I should have! I will never rent through expedia and will never recommend it to anybody.
So far- poopy 2/5
Every time I sign in there seems to be issues. Can’t reach server, in invalid itinerary # blah blah blah.
Cheaper flights 4/5
Not sure how they beat united on United flight but the rate was half what United wanted.
app is nonfunctional 1/5
can’t make a reservation. called and they said it’s because i have to book 24 hours in advance. which isn’t true. i’ve booked on the same day before. so i pushed the reservation date out by 2 days. still can’t make reservation.
No help whatsoever 1/5
Over this past weekend i had to stay at a place for rolling loud called “cozy apartments”. I called expedia the night before to confirm everything and they said my reservation was still active and everything should be goo. i show up to the place the day of a couple of hours in advance to check in just to find out that the tenant doesnt have a room for me anymore. i call expedias customer service to see how they can help me and all they kept saying was there was no more hotels for me in the area for my budget when i already knew that and thats why i booked in advance. i spent a hour on the phone with them and they still didnt find me a place to stay and i was with 3 other people. In addition to this they said my “card was declined” yet i was never notified of such thing happening. last time i ever book anything thru expedia.