Great stuff 5/5
So confusing 1/5
Not user friendly at all
Auto submission alert 2/5
By Fair fanatic
Was working fine for me. So fine, I upgraded. Then became useless because upgraded app would close out reports based on time. For example, a flight booked and entered would trigger the timer. Report would close out before trip and no easy way to open it up. Multiple reports per trip became as complicated as just reverting back to old system of collecting receipts and doing report at the end.
Stopped using completely.
No Manual Receipt Matching 1/5
SmartScan is nice in theory but does not accurately match receipts with imported CC expense line items. This apps developers refuse to add manual receipt matching functionality and hence our whole organizations struggles with the tedious process of switching uploaded receipts to other reports and merging them with existing expenses (rather than simply being able to attach a receipt that has been uploaded previously). Tedious and time consuming barely scratches the surface of the frustration this causes of myself and colleagues. Why their engineering team won’t add this basic functionality is beyond me. 1 star until they make it more user friendly. Note: this functionality was previously available but was removed in the last major UI update.
Great potential, but.... 4/5
Managing expenses is a burden that many of us struggle with. Expensify has the potential to be the best tool available. However, I am left with the feeling that the coders have never actually had to use the app to manage their own expenses there are so many ways the app could be better with a few simple changes. The aim of this should be to reduce clicks required to enter an expense. Here are my top ideas:
1. When you click new expense, a box appears asking if you want to create a new expense? Why?
2. When entering an expense I want to check the category every time. On an iPhone that requires clicking on more options to see it. Why? That should be on the main screen.
3. Finally, when entering $, why not eliminate the decimal point and fill the decimal automatically? Bank of America do this on their app as it is very good. Again eliminates a click.
Fair app 4/5
By Helpless consumer
As a new self-employee I started using this app to track expenses. It is fair, helps to organize expenses. But it’s interface is difficult to navigate and seems that many functionalities of the website is not available at the app or they are difficult to find. Still need more time to really get the grasp of its usefulness.
By Really love it a lot!
Seems intuitive but does not function with drop downs ad selections as well as it should. Almost oversimplified to the point that it’s complicated and unclear.
Time saver 5/5
I used to DREAD expense reports. This has made my life so much easier. Definitely a huge time saver!
Not free 1/5
You only get 5 scans a month for free. If you have to redo the picture of the receipt you wasted a scan. I was trying this out for personal budget. However it’s geared more towards business.
Great expense tracker 5/5
By Manda the Road Warrior
The easiest app I have used for tracking work expenses. each update has improved the intuitive response. Makes recording receipts a pleasure instead of a chore.
Great platform to track expenses!!
User experience is awful 1/5
I can barely take it.
Even writing the review was hard having to try 17 nicknames
Smart scan takes to long. 3/5
I like the app a lot. But you need patience with Scanning... Thanks.
The app is the best! 5/5
Extremely simple to use and the expenses can be added to the system right after you receive the receipt or can be manually entered as soon as we spend. The one of the many things I love about the app is, you can integrate it with your bank account, the reimbursement will be directly transferred into your account. It’s pretty cool app!👌👍
Poor customer service 1/5
I haven’t been able to get answers to several problems I’ve had using Expensify. Polite but useless responses and no path to escalate.
Good app, but missing key features 3/5
By Seriously annoyed...
Expensify as a platform is awesome, but the mobile app is missing some key features that make it difficult to create expense reports efficiently (both of these features are available on the website):
1) Add support for filtering expenses by date range. The expenses list resets to the top every time I add an expense - quite annoying. I have to scroll down every time I want to add a new expense to a report.
2) Add support for filtering / searching expenses on key words (eg. “American Airlines”). This combined with the lack of time range filtering make it quite difficult to find unique expenses.
3) Add support for bulk tagging multiple expenses for to the same report. Often expense reports tied to a particular trip will be bunches together (since they occur on the same day / set of days). Despite this, I still have to add them one by one. The lack of filtering based on time range makes this extremely annoying.
Por que lo hacen tan complicado
Absolute rubbish onboarding process 1/5
The crapfest you go through to download the app, get the validation email, find it in spam folder, click the link 8 times, unable to find app so it prompts another download, resends the email, let's me know me account hasn't been validated etc etc, over and over and over. What HORRIBLE software!
Will charge you for your “free trial” 2/5
App works fine, overpriced for what it is. They say you have a “free” trial but then as soon as you put in a card to continue using it, they include the time during the trial. Also, no option to cancel through the app. Good luck getting ahold of them.
Repeated issues 1/5
The scanning process often takes more than 10 minutes up to hours making the process ineffective due to not being able to add details at time of scanning. On occasions the scanning process never completes and nothing is saved not even a picture. I have thrown away several receipts mistakenly assuming they were captured via scan. Now I must save all paper receipts until end of month to ensure they were captured totally negating the functionality of not needing to keep track of paper receipts. This month the receipts I emailed to [email protected]
were not captured as well.
Wtffff super buggy 1/5
Can’t add a new bank card, things load super slowly both on the iOS app and the web app.
Grrrhhhh so annoying
Excellent App... 5/5
Saves me tons of time and money (don’t forget to submit expenses!). Really helpful integrations with credit cards, Uber et al. Also, the Expensify Guaranteed receipt for expenses less than $70 is a huge time saver.
Great app 5/5
By Jonmark 0316
Fast and easy to use.
Not Free 1/5
They only allow 5 scans per month. If you do more than that they want you to pay $5 per month.
Best expense app that continues to grow 5/5
Expensify is the best expense app I have found. I also love the fact that they never rest and continue to innovate. The integration with Uber is just an example.
Initial usage - smart scan is slow 4/5
Great app - smart scan is slow and getting set up is slow with too many steps and email verifications Etc. Need to get started more quickly.
Easiest submission ever. 5/5
I’ve never had such an easy time submitting expenses!! It was awesome.
Great expense report generator 4/5
If this did auto crop and adjust like CamScanner for phone scanned receipts it would get 5 stars. Otherwise a great tool.
By not a happy user for work
Always have to resort back to doing things on the web app because the mobile constantly fails
Fantastic App 5/5
So easy to use. My travel expenses’ submission was always a hassle and I would put it off every week, and so I never got reimbursed timely. With Expensify, I scan my receipts as I incur my expenses, and I don’t have to do anything more. It’s AN AMAZING APP.
The Best 5/5
Expensify is a great financial application. It is only topped by the fabulous employees who work there!
I’ll give it a B+ 4/5
By Conservative, no apology
Great program, very helpful.
Some obvious and probably easy upgrades needed.
Would be great if it remembered frequent business associates who attend business dinners or even accessed contacts. I had to type in some of my colleagues manually for every meeting.
Also, should remember familiar phrases for comments: “monthly planning meeting.”
Lastly, when choosing credit card transactions from split screen on iPad, for let’s say 2 months ago, need to re-scroll back to that time each time one is chosen. Time consuming and a real pain.
Overall, haven’t seen a better one, so for now, I’m sticking with this one.
Super easy to use just follow instructions
Terrible app. Won’t download receipts.
APP is a mess 1/5
APP hangs leaving pictures of receipts in permanent locked spin mode wasting ur battery. There appears no way off that merry-go-round other than trying to log out and lose ur receipt. Don’t toss anything when u scan with this baby. This app appears to be created for lazy accountants that don’t want to do anything. No integration with Chase or other banks so hope you don’t have a lot of expenses to reconcile. From a user point- don’t walk, run if your accountants tell you of this “new, simple app”. You’ll spend your time doing their job not your job!
4 Stars 4/5
By LDJ @ On Power
The app works as promised and is very quick and convenient. However, the scanning of receipts needs serious improvements and appears to tax their software talent.
Broken sync, numerous delays 1/5
Seems like it would be a great app if it actually worked.
Requires receipts for milage expenses over $50? My car doesn’t print a driving receipt.
Constantly telling me that syncing failed, even though I have a strong enough data connection to stream YouTube flawlessly.
When it’s not complaining about failed syncs, expenses take forever to sync.
New expenses don’t show up as something I can add to an expense report.
With all of the errors, delays and unreliability, it would be quicker to hand write a report, scan it and the receipts and email it in. All I want to do is get a report in in a timely manner.
What happen? 2/5
By Boston I Am
This app/service use to be quick. Now it takes at least 24+ hours for it to complete a scan of a receipt. If you travel for work.. you will get back logged with receipts waiting to be read. Annoying! It wasn’t like this a week ago for the past 5 months!! Annoying! I love using this app when it works, if I have to manually input details of the receipt, I might as well be using Excel!!
Best app ever 5/5
I love the app!
Mostly works 2/5
I have been trying to scan receipts with my iPhone 7p (12.0.1 iOS). Every one of my phone scan receipts never appears to finish scanning. I just see the bar moving back and forth. Last time after waiting 30min, i looked online and the web said the docs were finished scanning but my bars were still moving back and forth.
Web uploads of my amazon invoices are scanned and interpreted immediately.
There is still some work to go before the phone app is fully functional.
Support 😫 1/5
By 61les paul
Auto save receipts 1/5
By Al that nig
It’s super annoying when I take a picture of a receipt it doesn’t auto-save. I shouldn’t have to actually hit save.
Not worth it 1/5
There are plenty of free receipt keeping apps out there
You miss too many scans 1/5
They can’t handle a pdf attachment or a screenshot from an iPhone. It’s like they stop trying after you’ve been a customer after the first 6 months.
Also, they totally wet the bed with international purchases.
Missing an important amount search feature 1/5
The main problem with Expensify is that they do not have a way to simply search for your receipt by the amount. So if you want to search for a given receipt, you can have to sort all the receipts in order then scroll down to the section that has your amount which may be ten pages down. This is a HUGE oversight in using the software as it takes me hours to verify I have all of my receipts! I can put the vendor name to shorten the list but even it take takes a few page loads down since I use the same vendors over and over. I’m stumped why they would not include such a basis search feature!
Best app for expenses 5/5
Such an easy app to use on my laptop or my phone. Very simple steps and easy to use for manual uploads or logging distance. I seriously love this app!
By Karen admin
Just maid my life so easy. Being able to use my phone and not have to find a WiFi on the road is everything 🙌🏻
Terrible customer support 2/5
Probably The poorest customer support I’ve ever encountered.