Excellent service 5/5
This app is great to keep me informed regarding any suspicious activity ! I would recommend to my family and friends
Will support! 4/5
Seems to be going in a good direction thus far!
It doesn’t let you finish setting up 1/5
It is totally useless
Sign in IMPOSSIBLE !!!! 1/5
I could not enter my account, although I do it without in the browser without any problem. !!!
Facial recognition is BROKEN 1/5
The facial recognition function feature does not work on iPhone X. It asks if you want to enable it, but in the 30+ times I have tried to use the app, it only physically scanned my face once then immediately crashed. Poor regression testing. Financial backers and advertisers should be aware that this app might not be secure due to insufficient testing. You may not want to associate your company’s good name with a vulnerable application.
Great tool that manage credit... 5/5
Updates every month and is very accurate
On your score in comparison to what lenders
SO FAR SO GOOD!! 4/5
After weeks of trying to register I’m finally up and running. All available information appears to be accurate. So far I don’t have any complaints!!! To developers: Keep up the good work!👍🏾
Poor monthly rate and help desk 1/5
monthly rate is pretty ridiculous. shud be 5 dollars monthly since u got millions customer. why it is so expensive. its my credit, not your. shud be priceless since i work too hard to get my credit back up. tried contact help desk and they never reply me back. experian doesnt lock credit unless u pay for it. since its law suppose to be free but the experain is still charges for lock/freeze credit. still nothing reply me back. not a good service.
First Time User 5/5
By Goal Chaser 2019
I’m loving the app and all the information it provides. Getting FICO score increase notifications are the best. I recommend this app 100%
Terrible UI 1/5
Can’t even get passed the sign in page. Garbage app to go along with their garbage service. Fitting.
Face ID 4/5
My only beef with this app is that I have to enter my password every time I open the app. I have the Face ID turned on so I can log into my account, but it just doesn’t work.
Experian New app 5/5
I love this app. Before they change to this new system I could only check who has checked my credit. This new way I can check all my credit history. I love it!
Credit score 3/5
I have worked hard to bring my scores up, and it still confuses me at times because my score never changed with this company. It is finally coming up. So I am finally seeing a change
By johnnie 19
I like Experian. It’s fast easy and up tp date.
Easy set and one time opening cost is a plus. I rate experian a
10 Johnnie 19
5 stars 5/5
So much better than credit karma! Love this app, has all the info easily available
Experian Services 5/5
I can simply say, I love experian services. The system is easy to navigate. I also love the alerts about changes to my scores. I recommend experian to all Americans.
Satisfaction guaranteed 5/5
I’ve been with Experian for 20 years now. And they are very very reliable and help you stay on top of you credit. Since I’ve been a member my credit has been fantastic they always let you know where improvements are needed. Couldn’t ask for a better credit company.
Face ID is not working. 3/5
By USA iPhone User
The APP was working very good until the last update where Face ID stopped working.
It’s a pain in the neck to have to enter the password every time I opened the APP.
Love it 5/5
Very easy to to use and reliable.....
Pretty good 3/5
I just started using this app and works for what I need. But the Touch ID feature for the password doesn’t always work!! And I forgot my password since it said I could use Touch ID to sign in. Sometimes it works sometimes it doesn’t so half the time I can’t even sign in! Don’t feel like resetting my password either
Very helpful 4/5
My wife and I have spent the last 3 years working to improve our credit and one of the most important parts to doing that has been Experian
Sleazy business practice 1/5
They make you pay to be able lock your credit score and then if you cancel your subscription they put a “Security Freeze” on your account that they make you send a letter with all your personal info and driver’s license to undo.
I can't even sign up for the account. When I typed my information nothing shows up. I've uninstalled it and reinstalled it at least 3 times and nothing changed.
Not working correctly 1/5
This was such an easy app to use and monitor my credit. Now the app takes forever to load. I can no longer use my Touch ID, I have to manually enter the password every time. Once Longfellow in the app glitches and shuts down. It needs an update to fix these problems.
Really solid app 5/5
I have found that this app is the better credit score app than that of any other app. Also I upgraded to the next level and when the trial was over it was a quick phone call to cancel and go back to the basic free plan. Good customer service, no run around or trying to get me to stay signed up for the upgrade.
Buying a house 5/5
Experian help me and still does buy a home and taking on credit cards
I like it...but not the change 4/5
I love Experian but I’m not really a fan of the new app. I’ve adjusted, I just wish I didn’t have to...
Face ID No Longer Works 1/5
Face ID used to work. After a recent update, the feature stopped working, and I have to use a password to login. I’ve gone into my settings and turned off/on Face ID without success. PLEASE FIX THIS!!!
Best credit review app 5/5
I’ve been using this app for a couple of now and it’s very stable and very informative, I highly recommend!
Unreliable App after every new update 1/5
Fingerprint login no longer works after update, I no longer get 30 days credit report update; even though I’m still paying for it. Misleading information.
Horrible dispute process.
Bad customer service (both online and over the phone).
Choose another company.
This app is very comprehensive. Has real time updates to your credit and breaks down the reasons for your score in detail.
I love it.
It is what it says it is... 5/5
By Maggot Ankh
I like it love having it for my protection & peace of mind no problems to report I have even used it to repair a mistake on my credit, now that everything is correct its great for monitoring.
Touch ID not working 3/5
Touch ID is not working anymore. I do not understand why changing a version that was working fine.
Good app but buggy and slow 2/5
I love that I can see my real Fico scores but the app is embarrassingly slow. Also even when you turn on faceid it doesn't actually use it so I am forced to type my long complex password every time. I didn't have this issue on Android with fingerprint recognition. I give it a 2 because it's a pain to login, if they can fix this I'd rate much higher.
Great information with some kinks in the new app 5/5
While the new app has more in depth features, the old app was more consistent in operation. This new app periodically freezes and is sometimes difficult to navigate. When on regular computer it functions great. All in all Experian is a good tool.
By jz khan
I’m very excited and happy to see everything correct in my report excellent work
Love it 5/5
By Great for the city
I have to start it twice to get it to initiate biometric authentication. Annoying. Otherwise good.
Good service 5/5
Real time alerts of creditors pulling your report utilization usage and much more good for staying on top of your credit score and profile good service to have
Useless and outrageous app 1/5
Wish I could give this app zero stars. It offers nothing but a sales opportunity for the company. You can’t get any useful features unless you subscribe for a monthly fee. Everything else offered for free I already get with Credit Karma, when works MUCH better than this junk. Both of the other competitors offer free apps that give easy access to lock/unlock your credit file, but this one offers that service only with a subscription - outrageous!
Love this app 5/5
By J Hen16
Love, love, love!
By Dani Salguero
I like it a lot.
Paul Odom 5/5
By another not so happy camper
The Ap before this one was way better. My favorite part was the one where you could request offers and different companies would pop up. If there were no offers, you knew to get your score higher. It was a useful tool. The new Ap seems to be more stringent and that part is left out. The part where you could see a graph of your score status was also a good one. It seems that the cost of the ap keeps going up.
User friendly interface. 5/5
This app is a good tool to manage everything about my credit profile.
Credit Report and FICO 5/5
By Francia J R Paulino
It’s been very informative and accurate. I love the matching possibilities for credit cards and the details of convenience if you decided to open a new account
I’m satisfied 5/5
My experience has been great! I tarted off with the $9.99 plan and after a while decided to go for the upgrade in order to have access to my transunion and equifax as well! The later two only update the score once a month it it is accurate. Credit Karma and other apps are 3rd party and can’t possibly be more reliable than the source from which they get the information themselves; so they run behind and the score is always different. I’ve had no problems with Experian and been able to speak to live agents and get immediate results when necessary!
Excellent!! updates are experience with Experian!! 5/5
By Mrs. FRM
I would like to take this moment to give Experian a five star rating they are very accurate and keeping your credit report as it should be!!!
Thank you Experian for always protecting my credit and keeping my score update it as accurate as it should be!!👍👍 excellent!!!