Safety First 5/5
By Cris Kringle
I tried what turned out to be a Chinese “VPN,” prior to using this product. The prior Chinese VPN turned out to be a violation of my desktop safety, privacy and a ruination of my desktop computer. It is well known that the Chinese actively hack and spy on our computers using the internet. I saw this ad and because of the character of the company who strongly recommended it, i had faith to try it. It really is a good and genuine protection. This good VPN has protected my computer and my phone also from very noticeable hacking attacks after I had foolishly used a corrupt Apple surrogate company based in Pakistan when I tried to reset my iTunes or Apple password. They turned out to be at least partly a crooked bunch of hackers based in Pakistan. They told me to allow them to have remote control of my computer and then i watched as these somewhat verbally abusive, intimidating and disrespectful Pakistani computer “hackers” installed various programs into my computer that slowed it down to pre-1990 speeds, as I watched I was never given explanation of what they were installing, though I inquired, and I believe these brazen hackers and their evil programs enabled them to get to my personal financial documents stored on the computer as I discovered “One Drive” suddenly appeared in my lower tray at the bottom of my monitor, which I had not used and had not set up any password for. I believe they got the ISP and other identifying information for my computer, so that if I turn off the VPN, my computer seems to go out of control. Meaning someone finds the computer and starts hacking without the protection of the VPN. So, ExpressVPN seems legitimate and a great protection for me. I reinstalled Windows several times. No change and not safe. Without ExpressVPN, the computer goes wonky on the internet. Thank you, creators.
Remove ads on paid subscription 5/5
Did not have ads before. I will move on if ads not removed. I found how to remove them.
Slow, doesn’t work on many sites 4/5
Right. No better than TunnelBear...
Update. Well... I was ... ... wrong. It wasn’t ExpressVPN lately that has been the problem, but my ISP. I do think Express is at the top of VPNs. Maybe the best. I say use it.
By Heli 3
App does not function. A simple google search shows that the IP does not change. Waste of money
Will not register in China 1/5
I downloaded the App in China but cannot register as a new user. I have already tried five VPNs without success so they are likely blocked by the China firewall.
I switched from one year with a competing service that was not as’pure’ as I would have hoped.
Does not work on cellular 1/5
This would be great if it worked on cellular. But it doesn’t. It did for the first 6 months. But something happened with a new IOS and now it only works with my home wifi. Great except that you have to turn it off when you leave the house or no data comes through. Nothing. Strange thing is that popups come through but not anything else. Avoid till they fix it.
Slows down and crawls at times. 4/5
Great program. Reliable connection. Excellent customer service. Highly recommend.
Wont stay connected
When I use Express VPN I find it quiet often that My Internet connection is going off and on again and from where I see it it seems that the VPN software is causing this.
Used to work well last year in China but now it’s extremely slow and hard to connect. Not worth it.
Easy to use, lots of server nodes 5/5
Don’t know what I did before I found Express VPN, but I know it wasn’t pretty and other VPN’s that I tried were pretty unreliable with frequent drops and reconnects. I’ve used Express VPN for over 4 years now. I’ve called their tech support about 3 times and they cleared the issue or answered my question while I was on the line every time. It would be suicidal not to use a VPN, go with ExpressVPN.
Fast and reliable!
Last Update causes WiFi to drop 1/5
Update 31Aug...you are sucking Express! Still can’t stay connected.
***Update*** After the reply left from my comment below, no success. Please tell the developer to see the comments people are posting so we don’t have to explain ourself time over time.
Usually works fantastic, but...
Ever since last update, it causes my WiFi to drop. When I’m in the settings on my IPad, the WiFi is there but won’t connect. Only way I can get back on WiFi is delete the app. Once I get back on WiFi and turn on the VPN, dropped again. I don’t have this issue with my android phone so I know it’s the apple app.
PLEASE FIX!!! I love this VPN when working!
Very pleased 5/5
By chef Efraim
I used tunnel bear for years. Express VPN is much better.
This is a superior product.
By xiali Lisa
Best VPN 5/5
Tried them all. Best speed. Easy connection. App works great on iOS.
All aspects of the ExpressVPN are perfect. Functionality, product delivery, longevity, and customer service. I couldn’t live with out it. Thanks.
The antonym of “express” 1/5
Slow to connect on a brand new iPhone, even worse on an I7 equipped PC. The connection is slow compared to other VPN services when speed tested and the app literally fights you when connecting on both PC and iPhone. I can’t even begin to explain how much money I’ve lost due to this VPN service and the inadequacy when trying to connect to their many preferred servers. Steer clear and find a different service if connection quality and ease of use are necessary requirements.
Love the speeds
Safety for clients 5/5
With identity theft soaring to new highs especially on wireless routers, this company is a must to keep your clients information, social numbers, and credit cards safe. Great company!
Worth the price tag 5/5
I was unsure if a VPN was worth the monthly subscription, but having used it abroad several times, I think it’s worth the peace of mind. I turned it on in a nice hotel in Iceland for the WiFi without thinking and immediately it popped up a warning that someone was attempting to the use the WiFi to access my information. I would not have known otherwise. I use it all the time now. At home, at work, and the gym. You can’t be too safe.
The VPN keeps disconnecting 1/5
The VPN keeps disconnecting. I have to change to another VPN location to correct the problem. I don’t know why it keeps disconnecting! What a problem.
Garbage in China 1/5
I rarely write reviews. Really... actually this might be my first. Why!?
Because this VPN is unreliable. They even lie 🥰
I’ve been living in China for 2 years now. At first the VPN worked fine for a couple of months. Then it just becomes nonexistent for about a week or two. Then it comes back for a month. Then for a month it’s connectivity looks like a heart beat on a heart beat monitor and then flatlines. You get the picture...
This is where they lie... Advertisements say “We never get blocked in China.”...Ha! 100% I guarantee when a holiday rolls around they go darker than this huge mole on my back!... which I should probably get checked...
Also, they say the same thing when you talk to support. “Did you update your app?” “Did you change your protocols?” “Make sure it’s on automatic”... seriously, same thing every time, and it never works 🥶
Everybody... I paid $200 total for this app... I’ve been using a free app for the past 2 weeks to just be able to do simple things. Express VPN won’t connect at all...
They will probably reply to this review with “please email us”, which means “please shut up and let us tell you the same things we tell everybody in an email”.
Basically, don’t use this VPN in China! They used to be good, but not anymore! 🤭🤢🤮
ExpressVPN is number 1 5/5
ExpressVPN is number 1
Great reliable 5/5
It works great, I get around things, I get things done. The speed is fantastic.
Love this app! But... 4/5
Love it, it’s easy to use which is exactly what you want when it comes to a VPN. My one thing I hope they are planning to implement is a dark mode. I just noticed today that if you have an application that doesn’t support dark mode in app, the bar on menu to the far left will be the normal iOS color
Spotty connection in china 1/5
Especially disappointing because it used to work wonderfully in China 2 years ago. Now it fails to connect 9 out of 10 times, and has extremely slow speed even when connected. There is nothing wrong with my wifi connection and we even have fiber internet, but connection will immediately drop when I turn the VPN on.
The Very Best 5/5
I’ve been using Express VPN for years, from when I lived in China to my globe trotting years, to today in retirement. Their support is outstanding as well as the product and easy to use and does not slow up my connection and keeps me safe. 5 stars? Nah! How about 100!!
helped in many ways
Best VPN 5/5
Great price and great service very reliable
buggy and freezes in current version 1/5
I constantly have to go into settings and disconnect and reconnect. the app becomes unresponsive and not even force quit solves the problem
Express rocks! 5/5
Best VPN on the market, bar none!
This vpn is not working at all, don’t waste ypur money, it’s all lie 1/5
This VPN does not work AT ALL. Claimed to be the best, last YEAR (!) it is not working. Simply as that. The whole year just no connection, and constant drop. I paid my money and had to switch to another service. The worst vpn I ever used. Do not pay them money. There are cheaper and better working options.
Especially if you in China - in China it just does not work at all. At. All. Don’t waste your money on nothing.
Love them great service and friendly staff 5/5
Great customer service have it on 2 of my 3 devices and hopefully can get it on my home network router too
Don't work in China 🇨🇳 do not waste your money and time. If connected so slow doesn't worth it.
Worthless VPN. Fails again and again. 1/5
By Zax Max
I do not recommend to anyone this VPN
Lousy Interface and frequently acts up 1/5
Impossible to get that thing NOT to connect when 1/ on cellular connection and 2/ on your home “ie “ trusted network
There does not seem to be a way to designate your home network as “trusted “ with VPN on
Conséquence being that this VPN often acts up while on cellular when it should be OFF and you need to terminate it to get connection back
Avoid and stick to simpler .1.1.1
I exchanged multiple emails trying to get help but they make me repeat the same question over on over again and send same pictures and logs without solutions
Frustrated I asked for money back
But no money back after 30 days
Avoid this App it will frequently interfere with your cellphone connection and same on WiFi
You then need to turn it off which defeats the purpose
Company ended up reimbursing me but only after I posted review
Felt Secure 5/5
Just spent three weeks in Europe and on the way over, watched a movie where people were also going. One person said: Better download a VPN. I snickered because I had done so and I was glad I had. I felt online safe with express VPN through Germany, Austria, France and England.
By arashi saru
I like Express VPN. Good service but I have a hard time sending and receiving emails from Comcast. Netflix and Amazon prime are also a problem. Thanks
Doesn’t unblock all channels 1/5
By solutrean decendant
The VPN has been able to unblock most of the main channels I hoped it would. Spent hours on chat with support and for as much as they tried to get it to open the channels, the VPN couldn’t get passed them. They were baffled at the issue. Needless to say the channels are still blocked. Expected more from ExpressVPN because it is touted as the best.
Love it 5/5
I feel safe and protected while using ExpressVPN. It is very easy to use.
Doesn’t work in China 1/5
I never write reviews for apps. But I feel like I needed to for this because I felt like I was misinformed. When I did my research on the best VPN for China, ExpressVPN consistently showed up #1 on all the lists by reviewers. I’ve been in China for 3 days now and the VPN has worked only once and disconnected shortly after (and it was extremely slow I might add). I did a little more digging and found other users have been having connection problems for months. Why in the world is this VPN getting all these rave reviews when it doesn’t seem to work?
Luckily, I downloaded a free VPN just in case, and it works perfectly. It’s fast and reliable.
I signed up for a subscription to ExpressVPN but will be canceling. Thankfully I’m still in my free trial period.
Not good 1/5
By user Lin crazy
It’s not as good as advertised, for sure, it doesn’t get me connected about 30% of the time, it’s not reliable at all. During September to October, I had maybe 5 successful connections, and I tried all the time! So don’t waste your money on this piece of crap.
Garbage app 1/5
Totally junk apps, not work for Mac, android, and iOS at least over three weeks and cannot connect via China mobile wireless data more than a half year in China. Their customer service reps just told u to wait and cannot solve any problem. Nonsense!! Expensive vpn service cannot work for u.
iPhone 11 Issues 1/5
Worked great with iPhone 6S. Upgraded to iPhone 11. Does not work on the cellular network. Only works on WiFi.
THIS NEEDS TO BE FIXED.
Disconnects on mobile way too much 1/5
When it works it’s a 5 star. This is the first vpn service I’ve ever paid for. It works fine on the computer 90% of the time. But in mobile it constantly disconnects. Ruins gaming sessions, streaming anything. It’s very unreliable. I’m probably going to refund this and try another service instead.