Love it. 5/5
Very convenient & also LOVE how you incentivize wanting to use the app with the 10 cent off per gallon 😊
No response 1/5
When I first used the app I had no problems. Then after the second or third time the app was giving me errors. I sent two emails to the address listed in the app and no one has responded.
Super Convenient! 5/5
Love this app. No complaints. Emailed receipts are good for record keeping and the occasional promotions are cool, too.
Great app and amazing 5/5
Always work very easy and you earn points and save money on gas
Great but... 5/5
By robert 1984 sonnman
Doesn’t seem to work on my watch yet but otherwise sweet and saves money
Cannot add vehicle to profile 1/5
Kind of annoyed at this app right now. I am trying to add my car to my profile and the page just keeps loading. The load box appears and then disappears without the drop menu coming up. I have deleted the app several times and restarted my phone to try to fix the problem nothing seems to work. I can only think this may be a problem with the edmunds site since I can’t get it to work with all these fixes. And I can’t do it online because the website seems to have been abandoned and I can’t log in even though I have no problem logging into the app. I hope this can be fixed. This app seemed to have been working perfectly and now this problem.
Update: I have downloaded the app on my work phone to see if the issue was my phone. Issue still persists. Seems like the problem is with the app.
Not able pay 1/5
Have tried everything possible, few stations, Apple pay, credit card, email support. But cannot pay to get 10c discount on gas price. Horrible app.
Payment never processes 1/5
App simply does not work. I was banned on first use of the app and no reason was given. It’s completely ridiculous.
Great when it works 3/5
I have found this app to be great when it works. It has never worked the first time for me. Don’t want to spend more time messing with the app than I do putting the fuel in the car. Yesterday could never get it to work so gave up and used a credit card. Lost the ten cent per gallon discount.
Great app!! Very useful and efficient! 5/5
By Logan Lucas
Really starting to like this app! 10 cents off is AWESOME with these rising gas prices. Only one bug I’ve run into, I can’t select my make when I manually enter my vehicle. If that bug could be fixed, would be awesome! Definitely recommend this app! Getting my family members signed up!
Doesn’t work 1/5
It’s keeps telling me the “speed pass doesn’t work on this site please use your card”
Does not work at any gas station I have tried 1/5
Does not work at any gas station I have tried! Useless!
app not working 1/5
Well, I stopped to buy gas and lo and behold, the app won’t work. It says I have to scan the QR code on the pump. There is no QR code on the pump. My Location Service is on. My Cellular Service is on. App won’t do the one thing it is designed to do.
I really like completing the steps before getting out of my vehicle and not having to hold on to a card while pumping the gas. All is locked when pumping of the gas. Thank you.
Needs mobile phone service to work 3/5
Doesn’t quite work well. If the mobile station is way out there and you have T Mobile or Sprint, there is a good chance you can’t use it.
App is broken 1/5
I have been using the app for a while.
Plenti is being phased out and so it pops up a message saying Plenti isn’t available.
It pops up when I go to pay using Apple Pay so it cancels my ye transaction and so I can’t buy gas.
This app is worthless and broken.
It stopped working today 2/5
I like this app and use it all the time. But it stopped working today. My local mobile said well we took plenti off and now the whole speed pass doesn’t work. I even removed my plenti card from my speedpass app and it still won’t work. Got to get that fixed.
Easy to use! 5/5
By TC TUB
So simple. You need to offer the discount continually, I wouldn’t gas anywhere else!
BEWARE FRAUD!!!! 1/5
This app seemed promising at first and it worked fine with no issues the first time. However, my second time using it was my last time ever! They lure you in with 10 cents off a gallon, but beware of their ploy to get your money. I just tried to pay for gas with ApplePay and it charged me $1 for some reason. So I went ahead and started pumping and it wouldn’t pump at all...it was as if it was never authorized. I left to go get gas at another gas station only to find out I can’t because THEY STOLE EVEYTHING I HAD ON MY CARD! So basically I paid for gas that I never got! I called customer service twice and I was told they couldn’t do anything...and one of them even hung up on me. Luckily my bank is willing to work with me. DON’T DO IT!! It’s not worth all that trouble for 10 cents off. They could have a major lawsuit on their hands...only a matter of time. Criminals!
Beware your account will get Locked! 1/5
I was all excited signed up for this used it twice worked like a dream then wham! Third time I get an error message problem with the account please call. They are only there business hours. Guy on the phone says my account got locked. He will forward it to the fraud department. Don’t know how many days etc to resolve the problem. I asked him why he didn’t know. Pushed the issue he told me if you visit a station outside of your home address they will lock your account. What? I drive. I go places. Does Mobil want to put us on house arrest? That’s ridiculous. This app will only work if you’re 80 years old and never leave home.
Econ Speedpass 5/5
By BT Nashville
Quick and efficient! Sends receipts to my email for records.
Great idea. Needs a couple additions 4/5
Love the app, when I can find a station in my area that accepts it. That’s the first issue. Second, I wish the app supported Apple CarPlay so I can access the app on my dash screen.
By frenchy sr
Need more stations w speed pass and I am no receiving 10 cents less
When I use it!!
Love this app!! 5/5
Every time I need to get gas I use this app! Its so helpful and awesome😍🙈
Gift card 5/5
Should be able to load gift cards
App fails frequently 1/5
This app is fantastic when it actually works. Unfortunately, for me, it’s only effective 10% of the time. The most frequent error I get is one that states that Plenti is not available, even though I do not have a Plenti card connected to my account. Another error that occurs is when the app confirms that payment has been authorized, but then the pump cannot be engaged. I’ve tried uninstalling and reinstalling multiple times, to no avail.
App use 5/5
By Fox phone
I love speedpass plus it’s seemless never crashes makes getting gas quick easy and fun.
Works sometimes 2/5
I’ve been using this for the past few weeks. Only takes an extra 30 seconds to authorize but sometimes it’ll have an error and just shut the pump down before you start pumping. Like this morning I tried 3 times, it placed 3 $100 holds on my Amex then said to use a different card. I have no balance on my Amex. Obviously an issue on the backend as I used my Amex 5 minutes later to buy a drink at the store. Now I get why I get 10 cents off per gallon, but they should have used that money to pay for a better developer.
Add CarPlay 4/5
Would love if I could use CarPlay to find stations and pay for gas.
Speedpass Wand more convenient!!! 1/5
I was extremely disappointed to learn after losing my mobile card that they would have to issue a new speedpass then also informed I could not get a new wand.
Here are the 5 advantages of a wand:
1) on the keychain just swipe it - DONE!
That was the best idea ever!!! No opening wallet or cell phone
The phone app was a solution to a problem that didn’t exist!
2) no fiddling to see your cell phone app
3) no explosions from using your cell phone at the gas station
4) apps take your information, track your location, contacts, credit cards
5) an app is not a speedpass might as well go back to a credit card
Good when it wants to work 1/5
Doesn’t work at half of the stations that it allegedly does
Used to love it 1/5
This app no longer works for me. I get an error saying the station doesn’t support Plenti. I don’t use Plenti and I don’t have it configured in settings. I don’t have time to troubleshoot apps that don’t work. Goodbye app. Glad my CC still works.
Makes transactions far too complicated 1/5
I’ve been a Speedpass user since probably the ‘90s. I get that the old Speedpass key tags are outdated technology, but this app method is just not an acceptable replacement.
I just tried using it to pay for gas. I pull up to a pump. I open the app to discover that I was for some reason logged out of my account, and of course I can’t remember my password. I tap on “Forgot Password” and go to email to retrieve a temp password. Back to the app, I enter the temp password, set a new password, and log in. I look for the pump number and dial it in. It says the pump is authorized, so I open my gas cap, pick a grade, and try to start pumping. Apparently the pump lost the authorization. So I go back to the app and try again, only to get an error. I then give up and pull out the credit card from my wallet and end up paying the old fashioned way.
So does anyone really believe all this hassle is worth it? Compared to pulling the old key tag out of my pocket, waving it in front of the sign, and pumping away? Unless ExxonMobil comes up with a better way (like just accepting Apple Pay at the pump), I will probably never use Speedpass again.
I am the only one using my account, so that’s not what is making the app log me out.
Great app 5/5
By Jason Pruitt
Love Apple Pay with this! No more worrying about scammers putting skimmers on pumps. Privacy with receipts. Email receipts for records. Perfect
Don’t waste your time 1/5
This works like one out of every ten times I try to use it. Usually I get an error message that points are not available, but it won’t even let you pay without taking the points The attendant at my station even says it’s garbage and never works. I’ve deleted and reset my account once already after an earlier issue after customer service was slow to respond and then came back with a completely unhelpful email. It was easier to start from scratch. It’s no better.
This app should be perfect if you have teenage drivers but it is just an unreliable mess (even if you try to set up a separate account with the same credit card). Don’t bother.
Cannot add a card 1/5
Update: after hours of trying, it finally let me add a card. When I got to the station, the app said it couldn’t process my payment and I had to call. The guy on the phone said there’s a block on my account. No other resolution at all other than submitting it to some other team to process. Translation: no way to pay at the station. So obviously I won’t be patronizing this company ever again. Absolutely horrible non-support.
Just clicking the option to add a card results in the same error message each time. Additionally, the app continues to ask the user to link a Plenti card, which is a discontinued service. The same error message appears if one tries to do so. Just awful.
Can’t pay with app 1/5
I haven’t been able to pay for gas at an Exxon or mobile using the app since March
This app saves me a lot of headache 5/5
By SUV gas hog
I am a big fan of this app. In NJ we aren’t allowed to pump our own gas and there is a lot of credit card fraud. This app saves me from having to hand my card over to someone. When I had an issue with something regarding this app I was able to have it resolved with a bit of tenacity and finding the right customer service person who could help me get to the bottom of the issue.
The Best Convenience Ever Created 5/5
By LibertyCity Represents 305
Simple gas pumping at its best.
Safe to use 5/5
I really like it because it’s safe to use. You also don’t have to worry about getting your debit or credit card out and your info getting stolen. It’s also very easy to use.
Slow customer service response when locked out. No return communication whatsoever
Love the convenience at the pumps.
Exxon is the B E S T 5/5
This app makes getting gas so much easier, faster, & convenient 👏🏾
Go back to development 1/5
The app does not let you say how much gas you wish to buy. It authorized the pump and places $100 hold on your card. I had to cancel the transaction because the pump kept saying lower the handle to receive your discount. The pump did not have a handle to lower. I could not move forward with the purchase and wound up having to go to another pump and go inside and pay for the amount of gas I wanted. The $100 hold is still on my card. I will be uninstalling this app.
Quick and easy way to pay for your gas! Thanks 5/5
By too step sam
Works Well 4/5
I like using this app. It's easy to use. I downloaded it when Speedpass took forever to send me a new key wand. I still haven't received my key wand by the way. The app doesn't work well in areas of limited cell service. It also doesn't give me a 10 cent discount per gallon like the key wand did. Those would be my only complaints with the app.
Doesn’t work with new Apple Watch Version 3 1/5
I was excited to try the mobile speedpass+ with my brand new Apple Watch (version 3 with cellular) but disappointed when I tried it at a Mobil gas station only to find out the speedpass+ doesn’t work with Apple’s newest watches unless the associated Apple phone device is also nearby.
Duh, the whole purpose, point and convenience of having the New Apple Watch (version 3) with independent cellular and data capability, is to be able to do so without having to also carry the phone around everywhere you go on errands such as just getting gas.
The watch is working great so far even when I leave my phone at home, but speedpass+ has some catching up to do, before customers with the newest Apple Watches can use Speedpass+
If I need to bring my iPhone along each time I want to use speedpass+, that defeats the entire convenience of having bought the watch to use independently without having my phone nearby.
In all fairness, I suppose I’m among the first of those who have purchased the newest apple watch, so hopefully speedpass+ will soon adapt to the evolving technology.
Funny thing is, after installing the latest Speedpass app, I almost accepted the offer to get a mobil/exxon credit card too, but figured I’d first try speedpass+ with the other credit cards I already have installed within the Apple Wallet on my watch. So whew, I’m glad I hesitated on accepting the Mobil/exxon credit card since I can’t use speedpass+ with my new apple watch anyway.
Update from May 30, 2018: Apparently the developer of this App can’t make this Speed Pass App compatible with an i-Watch, so for some customers like myself, the Speedpass is actually more of an inconvenience than a convenience while my bank credit card still works ez enough as always at any gas stations!
Not 100% practical 2/5
Its good for outside at the pump but how am i supposed to pay inside? Regular speedpass is gone & not all gas stations have touch pay ( which is still not speedpass+), frustrating!
Great apps 5/5
I had an issue with the app because I didn’t realize I have to turn on the phone network. Now that I have turned it on, I love paying with this app, I love using the app, plus I received 10cent off. Love the deal.
Have been enjoying the 10 cents per gallon reprice reduction for using app to pay for gas. 5/5
By Born in the Bronx