The turn around time to process is TERRIBLE!! 1/5
It takes over a week from when you submit for a reimbursement until you see the funds!!! Terrible
Easy to submit 5/5
This makes filing claims so easy. I just wish I could send the receipts in everytime. Not just when you ask for them. Then I could get it done and forget it. Instead I spend an hour looking for receipts 3 weeks later.
Barely usable 2/5
Yet somehow better than the website
Easy to use 5/5
The app interface isn’t at all clunky like most apps like this. Very responsive and easy to use. I’ve been using this for about a year and haven’t encountered any problems. Definitely worth a download.
Health Insurance Reimbursement 3/5
Not clear if this will work......
Hard to get claims approved. No normal doctor had all that info on a receipt...
Makes filing a breeze 5/5
By Allman family
I was dreading The process of submitting a claim because it is usually so tedious. This app simplifies the process and allows you to take a picture of your claim form and receipt and submit online. Super easy!
Submitted claim 5/5
Confusing in the beginning on how to submit a claim. Had enough available now balance for the account to pay me back. Now waiting to see if approved and in my checking account within 2-3 business days.
So easy! 5/5
This app is so much easier than scanning or faxing receipts like I used to do.
Bad Overall User Interface Design 1/5
Every time I try to use this application I end up having to “find” where various operations are hidden. Extremely frustrating status with no ability to resolve. No care taken to guide. No definitions for Terms.
Problems, problems, problems... 2/5
By Want HD Back
I won’t ramble about all the issues WageWorks and their app has caused. What I will say is DO NOT open an FSA or HSA if WageWorks administers the plan. More work than it’s worth to get reimbursed. (They want it that way!) WorkTerra used to be my FSA account admin and I miss the ease of use and amazing customer service. Seriously, I don’t save enough on taxes to fight for the $2,000/yr. I had withheld. My time is worth *far* more. Will never use a plan if WageWorks is connected in any way. I’d rather pay a bit more in taxes than spend half my life trying to upload a $6 receipt for an infant med only to be declined because the receipt doesn’t match up with their perky little tip: “What makes a good receipt?” I suppose they should offer an online course called “Beware of Bad Receipts! They May Kill You! They’re Bad!!”
I love it! 5/5
Quick, easy and fast respond. I love it!
App that tries to be unhelpful 1/5
By fios customer.
Same info submitted on web is ok, but not from app. Does not use system font size, but tiny & light font with low contrast. Doesn’t allow zoom.
Cant login 1/5
By Old uber user
Can’t login haha this is a poorly developed app
Horrible customer service. Unreasonable to deal with. They will deny everything they can so that you have to pay out of pocket
Wonderful & User Friendly 5/5
Recently I have submitted multiple receipts with no problems (little learning curve taking pics). Love this app!!!
App is very user friendly 5/5
Easy to access and submit your claims.Love how it keeps you updated on the status of your claim..
Not a Good Improvement Over Previous App 3/5
By Barney Gogle
Taking a picture of a receipt in the app is troublesome.
Awesome App 5/5
This app is so simple and user-friendly. Did not realize how much time it would save. I usually dreaded sitting at a computer, scanning receipts, and submitting documents. I just processed two claims in less than 5 minutes sitting at the kitchen table. Awesome!
Difficult to use for multiple receipts 2/5
The system won’t allow me to enter multiple receipts with out backing completely out, logging out, then back in. Think I’ll just use the computer in the future.
Submitting receipts 5/5
Great app, easy to use, and very efficient way to get reimbursement with no hassle.
Way better than Payflex!!! 5/5
Super easy to work with. Much better than Payflex, which I used with previous employer.
Poor quality APP 2/5
By GHC Consumer
Shuts down & times out in middle of scanning receipts.
Does not quickly take photo of 8.5 x 11 receipts. Photo quality sometimes poor. Does not allow ability to add proper dates when sending multiple receipts, just reloads the date of the first receipt.
Won’t allow more than 5 photos (does not warn you so then you have to start over).
Would have been quicker to FAX them.
Incredible pain in the bu** 1/5
1star for simply existing
Receipt pic doesn’t work well 2/5
...Discovery Ben’s app works much better! Do not waste time with the Auto “feature” for receipt upload. Even with clear borders, the app can’t figure out what to take. Click on the word Auto, it switches to Manual and then use your camera as normal
By Red Roses47
EZReceipts is easy to use! I gave it 4 stars instead of 5 because I had to take pictures of my receipts. The receipt finder (to automatically identify and take a picture) didn’t work that well for me. It didn’t recognize my receipts. Otherwise - easy peasy!!
The app is easy 5/5
But it should allow forms to be printed straight from the app
EZ claims Review 4/5
By Pinterest nickname yikes
The app is very user friendly and would have given it 5 stars if it would save the name and relationship of each person you file claims for instead of having to type in their names each time.
Super Easy to Use 5/5
By Arizona Amy
Hassle free claims and easy way to submit receipts.
I check my requests 2x just to realize that, yes, it was that easy. Love this app!
Outstanding customer service! 5/5
By Hazel I
All representatives I have spoken with have been extremely helpful and willing to walk me through all the steps I needed to take to submit my claims. They were very friendly and genuinely interested in ensuring they met all of my needs!!!!!
So Convenient! 5/5
This was the easiest way to review my payments and submit out of pocket expenses for reimbursement.
Receipts are a hassle 1/5
Too many legitimate expenses get bounced.
Need to have option for more than three receipts
By Shane Meadows
This whole insurance company and system is terrible.
Steep admin fees!! 1/5
Big ripoff once you leave a company that usesWageWorks. Steep $5.95 monthly administration fee!!!
Very convenient! 5/5
By Luvs Great Deals
Easy to use and very convenient!
Very easy 5/5
Easy to use and submit claims. No mailing or faxing.
By Billito Bubuyog
I was unable to use this app for my Medicare part B reimbursement. I could not figure it out.
Almost Perfect 4/5
The only feature missing for my use is the ability to print a dependent care claim form from the app so I can have that signed, then take a picture of it to submit.
So convenient!! 5/5
I really enjoy the “Pay my Provider” function, because with a few clicks my co pay is on its way and I don’t have to write a check, find a stamp, and mail it!
Easy to submit claims 5/5
By Termite Jr.
This program has made it so easy to submit a claim. Fill out what it is for and just take a picture then submit🤗
Love the app 5/5
Very easy to use and very convenient 👍
Surprisingly good 5/5
I guess I’ve just gotten used to being frustrated at anything related to healthcare insurance or payments, but this app works really well
Unable to upload receipt 1/5
Unable to upload receipt. After it shows “receipt is uploaded”, the app still asks for receipt for the claim.
Couldn’t be easier 5/5
This was the first time I used the app to submit an FSA claim. Including the time it took to scan the invoice to my phone, I submitted the claim in less than two minutes. I could only smile as I remembered the days of completing paper forms, copying receipts, and either mailing or faxing claims.
New user - took 8 security codes just to get to registration page. Finally happy l could set user name and password. Tried to access it less than one hour later with my correct info, only to be told l am invalid! How in the world am l going to get reimbursed if l can’t get past the very basic log-on??? (And l DID call you, to no avail!! Person did not know how to help me.) Fix this, please!!!
Can’t even log in with a valid account 1/5
I have a WageWorks account but every time I try to log in it says I can’t because I don’t have “applicable enrollment.” These devs need to fix their account login authorization I suspect. Would love to be able to submit receipts this way instead of mailing them.
Lacking Customer Service 1/5
On the last day of March I realized that they withdrew my dependent care money from the wrong account (my 2019 account instead of 2018). I tried calling to see if they could fix the matter, but after going through their numerous automated prompts I received a message saying their office is closed on weekends, and the automated system hung up on me! Given that this is the last day to submit claims, it seems like I’m most likely going to lose that money because of their error.