Easy to use with 1 exception 3/5
By Quuen for a Day
Please add a feature where the user can submit several receipts for different dates. The app has been improved to allow the user to change patients and change service provider, but it does not allow for different service dates.
Social Security Numbers are Private 1/5
Every time it is used it makes me vulnerable to identity theft. Please stop requesting it.
Rejecting reciepts 3/5
I have had to submit my receipts for no reason. The pictures are clear and have everything they ask for.
Way to picky 2/5
I sent in 4 receipts twice last year and your company still says I have to send them in. I just tried to use a new card and it didn’t work. Not very hapoy
I ❤️ this app 5/5
Good, but... 4/5
Easy to use, but the camera trying to find the receipt is a little wonky. Otherwise, 5 stars.
Doesn’t make things easier! 2/5
By desert girl in the mountains
The camera creates bizarre angles and cropping doesn’t match what I did. Confusing interface. Dissatisfied.
First time user of wageworks ez pay 5/5
By Catlady for life
So easy and very user friendly!
Picture scanning glitch 3/5
I entered all the claim information and it kept telling me the picture quality was not good. Wouldn’t save the information I entered after error if I continued to use those pictures. Had to take the pictures with the phone camera and upload them from there in order to successfully submit the claim.
New age 5/5
By 843 Boy
I was a little upset about it at because I’m use to having a flex spending card... This app made up for it in other way!
Ease of use 5/5
I’m new to wage works but found it super intuitive and easy to use.
How easy is that?! 5/5
My goodness. I thought the site was easy enough to navigate but this makes submitting claims so much easier
Time saver 5/5
With just a few entries I can submit a claim and receipts in just a few min!
Nice app except it crashes every time I tried to take picture of claim. Had to take picture outside of app. But super convenient.
Ez Is Easy 5/5
Thx for making filing claims and submitting receipts so easy. You’re helping a working momma out!
Frustrating App 1/5
Product owner should be disappointed. Hard to navigate through the app to file a claim. Think the lowest bidder developed the app.
Always professional! 5/5
The app is easy to use and navigate. If I have questions I have always called wageworks and my request has always been answered with professionalism and respect.
Wonderful app 5/5
By Martin Ohana
This app works great easy to use
This is an excellent app. It is so easy and efficient. I am really impressed how convenient this is.
Great technology 5/5
Simplified my fsa greatly!
Terrible app 1/5
By Uber user 86
Terrible app : terrible service
MRA CLAIM 1/5
By Tried 5
This App has you going around in circles. There is no menu for MRA claim. If you choose claim your directed to a health claim section which may or not be the proper selection for a MRA claim. Very confusing. Called the 888 number and was told they knew nothing about a claim via the app. Tried 5
By emmie / tigger
Love this App!!!
So much easier to submit. Love it.
Denied claims 3/5
I submitted a claim for a co-pay to my rheumatologist and it was denied. The receipt had the date amount & name of clinic. It just didn’t specify it was for a co-pay.
Submitting Claim 4/5
I just used for the first time and it was fairly easy. Two things that were slightly inconvenient… Camera did not focus on receipt. It could not find the borders. Went out of app to take picture and when I went back and it had not saved any of my information I had already entered. Other than that it is easy to add information and submit.
Customer Review 5/5
App is very simple to use, fast and convenient!
By Tac Leung
Used it to upload my parking receipt for my commuter benefit.
Efficient and stable. Thanks!
To complicated 1/5
Some how this was very complicated.
Why not have a Medicare reimbursement line.
To much work to submit, maybe that’s what you want so we don’t claim our reimbursement.
First try 4/5
It is a little tricky but successful.
Good app. Easy to use. 5/5
Good App. Easy to use.
Please provide somewhere on your website (I’ve been on both mobile and laptop) to provide general information on using the site. I’m trying to submit a receipt for reimbursement and there is no where that describes which form I should be using. I’ve done it once and it was rejected, but didn’t tell me why. Very difficult to navigate if you’re not doing a straight forward receipt.
Easy to use!!! 5/5
So easy to use and verifiable!
Needs work 1/5
There is no way to pay directly to your provider on the app. It never clearly states this until after you have processed the claim. Seemed so great and easy, but in reality, it is limited and Wageworks is unable to correct the errors on claims. User beware!
The labels and instructions are hard to understand 1/5
It is not at all clear that they have allowed people who are not programmers and not familiar with insurance terminology try to use this app and watched them do so. The terminology is confusing.
By only have one Satin Doll
Work great and is fast. Saves a great deal of time.
Worst system ever! 1/5
Not user friendly. Absolutely ridiculous.
Great convenience!! 5/5
I’m new to this service. I appreciate the option to submit a claim.
So Easy! 5/5
This app makes submitting claims as easy as 1,2, click!
Medicare reimbursement 1/5
There is no claim for this so I used other not knowing if that will work
Very difficult to work with.
Great App 5/5
Does what it says. Take a pic of a receipt and it is processed promptly. Use this app. It will make submission of your FSA claims simpler. Also tied to store where you can order eligible items on your FSA account. Nice job.
The receipt process needs some attention sometimes they won’t approve receipts without any reason explained.
Filing claims 5/5
Nice app 5/5
Easy to use 5/5
Makes using my FSA so easy I love it!!!
Total number of receipts are limited to 5 4/5
By Direct user
The app will not allow me attach more than 5 images of receipts. The limit should be increased to enable the user to upload required documentation.
Great App 5/5
I love this app! It makes things much more efficient!
Too Difficult 1/5