FACTS Family

FACTS Family app screenshots

FACTS Family app reviews

• not good 1/5

  By 😻😺😺😻😺😻😺😺😻😺😻
  this app is very bad

• So frustrating, please improve 1/5

  By Tach Savvy Mama
  Our family is required to use this app to check assignments and grades for our kids. I’m constantly getting logged out and then prompted to enter the correct login info…which has always been the same. Every time. The new version is practically the same as the last one, just with slightly more attractive buttons (at least from the user interface perspective). After working all day, homework with the kiddos at night, chores, dinner, etc. the last thing I want to be doing is losing a battle with the very app required to get the dang things done. I’d love to like or even tolerate this app, but instead, I’m typing this review out of both historical, and real time, frustration due to being currently locked out (again). Please improve renweb before my breakdown becomes imminent 😭😅

• Schooooool succcccks 1/5

  By jesus!$&6857?();😤😫👍🔥
  I hate school

• Is this for real? 1/5

  By The Busy Corner Gloss Boss
  I can barely get my daughters lunch order put in. It is so hard to use. You cannot see everything in one screenshot. It is so terrible I feel like I must be missing something.

• Subscription required 2/5

  By mommustpay
  “In-app purchases” is misleading. You must pay an annual subscription to access ANY of your school’s information. It is ridiculous that I have to pay this company to view my child’s information. It is OUR information.

• Too many updates that are required for use of the app 1/5

  By j2patt
  Too many updates that are required to use the app and regularly logging out not saving any info including district code

• JUNK 1/5

  By Raveness000
  Why did I pay for this crap? I just love finding out that my son didn’t get his lunch for the day because the ap didn’t process his order!

• School bad 1/5

  By oobie joobie
  Hi

• Did what I needed it to 5/5

  By Neemers250
  I downloaded this app to look at my grades and it showed them all. Easy to Use

• please no Subscription 1/5

  By COCONUT🐰
  When I downloaded the app, I got onto it and logged in and it’s making me pay to go to the page and I’m not doing that and its getting on my nerves because I just wanna check my grades and see what’s going on in my classes

• The problem 1/5

  By Bullrider 45
  Its always buggy. And I try to look at my assignments and grades. But it will make me sign in every time I get on it. And no hate to anyone who has worked on this but please can we just switch to Renweb

• Major disappointment 1/5

  By Kyle S.
  Every area of the app ends in an error.

• NO PRINTING 1/5

  By Z24Q
  You cannot print from the app.

• Zero stars. Complete garbage. Not worth $5 1/5

  By DFPAZ
  I don’t know how this company cons schools into launching this app. It’s a complete piece of crap and has been for the 2 years we’ve had to use it at our school. Even our administration is now apologizing for how bad it is and advising families to use the web version. While they appears to have been coded in the 90s, at least it generally works. Save your $5.

• Can no longer pay through the app 1/5

  By NathanElizabethAnn
  I have updated the app and when I click on “make a payment” for incidental expenses, nothing happens. Overall this app is very glitchy compared to the old one!

• Loser 1/5

  By bdhdkebthrindnejtbt
  Pretty awful

• A worse version of a bad app 1/5

  By Little Peanuttery
  Somehow they managed to make an app worse than the original. Many of the menus are constantly unresponsive as well as hard to find. The homework section is difficult to navigate and it is much more difficult to pay for lunches.

• DooDooTrash 1/5

  By benjamin swinney
  I don’t like this app cause it shows my grades and I don’t make good grades and my parentals see it😭💀

• Rip Off 1/5

  By Hangry Old Man
  $4.99 PER YEAR just to view your kids grades?!?!?! Rip off!

• Very buggy 1/5

  By app reviewer b
  Stuck in a login loop on the iPad app. My same credentials worked just fine on desktop and iPhone. Tried deleting app multiple times, restarting, etc. This is not the first time this has happened. Do better.

• Horrible! 1/5

  By cac41378
  RenWeb worked, this does not. I can access Facts thru Safari and have to log in each time. The app won’t let me log in. I have uninstalled and reinstalled the app multiple times with no luck. They want another $4.99 each time I try to log into the app. This app is horrible!

• LOVE IT!! 5/5

  By Flightless Birds
  My child uses this app for school and it’s super helpful for her and for me.

• Horrible 1/5

  By Caleb910428
  There is no way to change your username so i’m locked out of my account while i still pay for it

• Have to use it for kid’s school 2/5

  By Nadedi
  I wouldn’t buy it if it wasn’t for the need for school purposes. Right now is not working for several features, I hope they can fix it soon.

• DO NOT BUY THIS APP 1/5

  By Qu1een D0g
  I’ve only been in school for a month, but in that month, this app has proven to be incredibly disappointing. You should not have to pay for this trash. It’s incredibly slow and once a week it just won’t work. When I open the app it just closes out. The setup is horrendous and it just looks bad and unprofessional in general. Truly horrible.

• Terrible 1/5

  By KDRawdon
  I paid my $4.99 and nothing. Everything resolves around RenWeb now, and what a hassle. Totally unhappy

• Pain 1/5

  By santiago.barriosp
  I keep trying to pay for the app fee but can’t find where to pay for it

• Can’t see full homework list! 1/5

  By J57270
  Be careful!!! The homework section will no longer allow you to see ALL of the homework listed under a given class. It will only allow you to see the first few lines, and you cannot scroll or click anything to open up the rest of the assignment!! Pointless! The sane thing with lesson plans!! This is a key feature we needed. It worked fine in the old app. It’s completely worthless now in the new version.

• Renweb was better 1/5

  By lilyJay4
  Please bring back week at a glance! The old app was much easier to navigate and had more useful features, like printing!

• Announcements 2/5

  By gdr25
  The announcements that the school puts in Renwed do not appear in the app

• Can’t Print 1/5

  By LLS- MS
  This app is not as good as the old one. The inability to print the info from the app is a big negative.

• The worst 1/5

  By Slizzy sliz
  I absolutely loved the RenWeb app. It always worked and had all the info I needed. Being forced to switch to this catastrophe has been miserable. I’m asked to log in every 1-3 mins, if I make it that long without giving up. None of the buttons work properly. The ones that allow you to actually “click” on them take you out of the app and to the web version and I’m asked to log in again. When I do, it still doesn’t work. Very poorly designed and planned. Why switch at all if you aren’t fixing any issues? I want RenWeb back.

• DONT GET 1/5

  By BlackBelt24_14
  Our school just switched school systems, and I heard about that app, but why do you have to subscribe?! Right when I try to see the app. Not happy :(

• Does not let you purchase 1/5

  By Alissathor
  To use it you just purchase it and when you try to purchase it you get a message that says,” you are not authorized to make in app purchases”.

• If it was possible to give it 0 I would 1/5

  By Ange19851985
  Renweb was awesome but this one is awful I forgot my user name and password but there is only an option of forgetting password so now I can’t access it at all 😡

• App not working 1/5

  By Hondarancher350
  Again my kids didn’t get lunch today because of this stupid app not working. One more time and I’m going to get my lawyer involved, I paid for this app and it better start working.

• Subscription 1/5

  By Et3988
  I purchased this on June of 2022 and it asking that I subscribe again for access to the app

• Lunch orders difficult 2/5

  By sumersmallcakes
  Very hard to place lunch orders, app needs improvement to make this feature More user friendly

• Not good 1/5

  By ExcellentGamerMan4K
  RenWeb >>>

• Worst App! 1/5

  By needsleepnow123
  I got the app to keep track of my kids grades. UX engineers need to take another look at design as this is not user friendly! I have two children in two different grades. When trying to view the grades I can see one child’s but when clicking on the second it lists their name and the grades of the first. I’ve sent two “report an issue” tickets about this and so far no changes have been made. Also, after submitting the tickets, the app freezes where I have to get out and get back in. I feel like I’ve been scammed into paying $4.99 for an app that doesn’t work.

• New “Renweb” is less reliable 1/5

  By LibGodss
  Ever since I was forced to switch over from the Renweb app to the new Facts app, I have had issues every time I login. It constantly makes me login again. I’m unable to load grades for one of my children. Switching between children often forces me to login all over again. I wasn’t thrilled about the old Renweb app, but it was way better than this new one has been for me. If It’s not improved, it’s definitely not worth paying for.

• FACTS Family Newest Version 44.6.0 Works! 5/5

  By abriamfamily2010
  They have fixed the bugs and the sporadic error messages and the version 44.6.0 all works now! Thanks for working the kinks out!

• Terrible 1/5

  By Sldjohns
  I wish you would go back to the renweb ap. This new o e is terrible. It’s impossible to place lunch order and you can’t even see the students grades. I don’t even want to give it 1 star. I have to go to my laptop to look at everything. Very poor replacement, just for something “pretty”

• Can't log in - already paid for RenWeb 1/5

  By Velasastar237
  I can't even get to the log in page

• One star too many 1/5

  By jcristg
  App is worthless. Just pull up school site on a computer.

• Terribly coded app - does not work 1/5

  By Cstrzelc
  This app does not work. Prompts me to login for each section I click into. However the main app states I’m logged in.

• Nearly Worthless 1/5

  By AshBrooker
  I was frustrated when I wanted to print off my kids’ schedules before sending them off to school and this app wouldn’t allow it. Couldn’t screenshoot it either bc it doesn’t fit onto the screen. I wanted to make sure my kid’s absence was excused, but since she’s not my oldest child, I can’t see her attendance record. There’s a drop down menu bar that is unresponsive. I really dislike having to tap multiple items to see the grades for specific assignments. Grades are what I check most often, but that option is midway down the page because it’s in abc order. Not user friendly and some areas are inaccessible.

• Horrible … but no other option 1/5

  By DaddyMan45
  I paid the $4.99 yesterday, saw the charge on my statement today, but can’t log in without paying again?! What’s going on? I saw the 1.5 stars and downloaded the app anyway, because my kid’s school doesn’t have another option. I was right to be concerned. Everyone should be.

• Cant log in 1/5

  By Heronepheus
  Trying to register my account and cant pass login screen