Worst app ever 1/5
By ivy revera
This app is the worst shopping app ever even wish is better it’s always lagging it keeps kicking me out and the prices are more expensive than the real original price I wasted my time on this useless dumb app and I wasted my storage to download it whenever I wanna add something it doesn’t add to my cart and that has happened 7 times to me I don’t recommend downloading this app at all just go to the original store online or In real life so you can get an original product that doesn’t just disappear and for the original price
Bad app 2/5
By Guzman Mendoza, Sheyla
It’s not showing me where I can track my order, nor have I got an email. My first time using the app due to all the virus stuff going on and not liking it.
Never shopping here again 1/5
By Kalianna Lauderdale
I placed an order on Thursday and was supposed to get my package yesterday and it never came. I checked the status of my order and it said it was cancelled due to insufficient inventory, I was never sent an email and my money was never refunded. I tried calling and was on hold for 40 minutes before I just hung up. Never shopping here again.
Irritated and Poor Customer Service 1/5
I placed an order with famous footwear for some Vans, they told me they were going to send me an email tracking my order but i never received one, and when I try to track it, it says item not found, I contacted customer service and they have yet to respond, I’m very disappointed Bc I thought they were going to be better than WSS, I will not ever be using this app again or purchasing anything else from famous footwear, I wouldn’t buy anything from here
The app is harrow on my iPad. I can see the shoes, pick out the ones I want but I can not checkout. That is hidden from my view. You are losing my sale. Fix it. Carmengabby
Like them. It... 3/5
The web site does not answer questions.
I want to know about returns.
I agree the website is not useful.
You need more information.
Also employees that specialize in people that have foot problems would be a nice addition to your store. Not someone just trying to sell you a shoe.
It won’t send a password reset email 3/5
By nmsnsmmkf ej
I’ve been trying for 4 days to see where my shoes are but I can’t because it said I kept messing up my password but won’t send an email.
Still waiting 1/5
By #still waiting
I ordered shoes on December 19th. They were supposed to be delivered December 30th. Since that date it says my shoes went to Champaign Il to Indianapolis IN. They have gone back and forth between these 2 cities NUMEROUS times. I still have not received them. It has been almost 1 month - still no shoes!I am very disappointed!
Useless app doesn’t allow filtering for my size 1/5
App only allows filtering for up to size 13 making that function useless for me.
Terrible customer service 1/5
By :] :) =] =)
They sent me the wrong shoes. Somehow I still had to pay for them in full, even though I don’t like the color or style. They only offered me $10 in coupons. What a garbage solution
Can’t check out! 2/5
This isn’t the first time this had happened - I go through the shopping process, but when I go to checkout, I can’t see any button to do so. I have to flip over to the website to complete the process. Extremely frustrating. Bad UX/UI.
Awesome rewards points 5/5
This is the only store where the reward points matter
Not user friendly 3/5
Have the app. Tried to open it after update. Does not recognize my password and so requested code to update. Says code sent to my email x2 and still nothing received.
Completely user unfriendly!!!!
LOVE IT!! 5/5
Best app ever!!! only thing is that i wish you could save the shoes you want like a wishlist that way you wouldn’t have to go find them again but overall...GREAT APP!!❤️
Doesn’t even load 1/5
I can’t even get this app to load and haven’t been able to for some time now.
Use to be great before recent update 1/5
I loved this app and have purchased several shoes because of the ease and it was addicting! Then I updated my phone and now the app doesn’t show my purchases, points or profile info. I can’t shop on it without that info so if it doesn’t get fixed soon I’ll have to find a new store to shop at. Maybe dsw?
Major glitch 1/5
The app is frozen nothing works on it
Terrible App 1/5
By jess nv
Signs me out every few minutes. Sometimes uses face recognition, sometimes not. Shows no items in my cart, then suddenly pulls up the items I’d added previously. Won’t apply a valid coupon code even though I met the spending requirements. Opened it in the store and even the manager could not figure out what was going on.
I’m confused 3/5
The app works fine but it doesn’t let me scroll down to look at the shoes, I try to scroll but it won’t let me🤔
By echoing memory
I love the selections they carry. I also love if they don’t have your size they can order it and have it shipped to your house for free! This is my go to store for cute shoes!
Great app, just the filter feature drives me nuts! 4/5
I like this app a lot. It loads quickly, it is reliable, very smooth. However it drives me nuts that you are unable to select more than one brand at a time when using the filter feature.
Can not select more than one brand 5/5
I am not getting option to select more than one brand for search kids shoes.
LOVE IT ! 5/5
Awesome app ! You earn points when shopping and discounts , paid to shop ? Yes please ! 👌🏼
Good store but 4/5
I keep having an issue when I go to sign in to my account. Apparently I got my password wrong too many times and it locked me out, but now that I know my password, I can’t log in. It says to reset the password and so I click the button and it says it sent an email to my email address. It’s not sending the email, my inbox is empty. I’m very frustrated that I can’t get back into my account.
Super easy 4/5
Effortless shopping experience.
I love This store 😍
Love Famous Footwear 5/5
I love to shop at Famous Footwear. I have 4 children to buy school shoes for and I love the BOGO SALE! It saves me a lot of money.
Good App, No Way to Save Favs 3/5
The app is quick & convenient at home and in store, but I wish the app had a “Wish List” feature to make it even more convenient. The app loads quicker than the site, too, so that’s a bonus.
Rosemount store 5/5
By happy in rosemount
I always Enjoy the staff ( so friendly). The store is clean and has lots to choose from. I am always very happy shop there.
Love it 5/5
Just love the offers I frequently get!
Stores coMputer sooo slow almost didn’t get my $10 coupon 2/5
Stores computer are so slow it wouldn’t upload my points so I could get my $10coupon. I had to while at the cashier download the app and apply my discount to SAVE $10.
Always Satisfied 5/5
Every visit is like Christmas for my family. I won’t buy shoes anywhere else. Thank you for the BOGOs and Certificates!!!
Great value for today’s styles 4/5
Affordable, stylish, and comfortable shoes!
I love it 5/5
Love the store and the shoes
Great selection and user friendly 5/5
App tracks purchase history and makes shopping more productive and efficient.
Love famous footwear 5/5
The people at the store are always so kind and helpful. Today Leslie assisted me at the Camarillo Outlet Store♥️
Shop at the Kennett Square store employees are great
Love the rewards! 5/5
By vons shopper1
It is easy to earn rewards. The shoe quality and selection is excellent. My kids always want to see the new styles coming in.
Great App 5/5
Great app....user friendly, great deals and selections.
Easy to use, easy to shop, easier to save $!
Simple & Easy 5/5
Great App. So Far 👌👌
My only go to place for shoes 5/5
I really love that Famous Footwear rewards you for shopping. I appreciate that they offer points to customers. This allows me to shop for my children, and then I get to earn points for footwear for myself. Please don’t ever change this program.
Great rewards 5/5
Good deals cheaper price
Love the rewards 5/5
I love shop at famous footwear plus the reward is always welcome thanks
Love famous footwear and the app is awesome love it thanks
Awesome job workers 5/5
I love Famous Footwear it I'm not able to find the exact shoes for my family no where is I can find it in Famous Footwear & I would like to say GREAT Customer service
By Shoe addick
Love the app and love getting the rewards. They closed famous footwear in my area so thank God for the online ordering and the app
Good deals!! 5/5
My family and I always get phenomenal deals!
Great rewards and selection 5/5
Love their rewards program!!