Even though it’s says the item is shipping from a different country and the duties are included, it charges you tax at check out. Bummer
Promo code 1/5
You lied about the promo code, why 😒
First stop shop 5/5
I love Farfetch! I used to have to browse multiple sites to find the things I love. Farfetch has all the designers I love. I even was able to find a birthday gift for my 12 year old so (Supreme). I haven’t shopped in another site since I have found Farfetch.
App interface is great however the service is very unreliable, I needed a dress for an event and ordered it in advance and it was delivered 1 week late. The customer service team did not have any answers for me as it was just stuck at the warehouse. I would not recommend for those in a hurry, it is inconvenient and unreliable.
Order cancel 3/5
I been order 1 item for weeks now and it’s being cancel even when I respond to the additional email u guys sent , can you please look at my problem
Mr p 5/5
Good quality, best price
Good stuff 5/5
Good stuff on here I highly recommend
There’s a difference between chevron and striped 4/5
When I try to search “stripe” “stripes” or “striped”, mostly chevron styles appear
And it’s so hard for me to look for actual striped stuff, not the ugly 2013 chevron pattern
Terrible at delivery and shipment tracking 1/5
Ordered a product little early than I wanted. Product never delivered. There is no tracking information. Customer service also cannot track where the product is and cannot give an estimate delivery date. First time placing order in Farfetch. Complete disappointment. Ordered a gift for anniversary which is never delivered. Would like to give negative stars.
love farfetch 5/5
awesome service to taiwan.
The best collection 5/5
I love Farfetch. The simplest way to shop and a fabulous collection.
By Ady Didylla
Delivery to Qatar took about 3 to 5 days from the time I ordered the items. I purchased using this app for 4 times and I am addicted to it. Varieties of clothing, shoes, handbags and etc. The items were packed and wrapped neatly in Farfetch box and I received with original dustbags, boxes, tag and I am so satisfied.
Updated inventory 1/5
It’s trouble that you guys don’t know what is in the inventory. You should require the stores to update daily what is left to buy. Instead of thinking you’re buying something then get an email saying otherwise.
My Favorite 5/5
Thank you for always having a seamless experience and offering me such great deals on all my designer faves ❤️
Returns are difficult 1/5
Returns are both costly and difficult
Love this website love the delivery service from DHL express just wish more promotional codes will be more available with the amount of money that’s being spent great discounts
Quality and official designer products 4/5
Had one mishap with the wrong belt being sent to me. Besides that I’ve always received A1 service. Their customer service team is the bomb!
No respect and rude 1/5
The do not respect and the dont even reply to anyone and they take my money and cancel my order for no reason i tried to contact to them million time and didn’t get any reply!!!!!
Farfetch a fav 5/5
Love this site - always unique and fashion forward items! Shipping and returns always on point as well!!
HORRIBLE CUSTOMER SERVICE! 1/5
I bought a handbag for my friend. She received a wrong item. I emailed customer service about it, asking if I can contact the seller to exchange. Then he started the return for me. Then there was no schedule a pickup option in my account anymore. I know how to return an item from my account, I was just asking if there was a way to exchange! His mentioned he can book a pickup for me so I asked for it and never heard back. Then I called the customer service phone# someone eventually scheduled a pickup on the next day. But no DHL person showed up in the end! My friend had to drive to a DHL location and drop off the wrong item.
After returning the wrong item, I tried to order a similar item from another seller for her. I used a one time 10% off code, however the order was declined due to their system error. So I called customer service again. This representative said I could go ahead place the same order without the promo code, they would manually review and approve the order and refund me 10% of the item price. Eventually the correct item arrived. I asked the same representative about the refund. He said that they couldn’t refund back to my credit card, it was store credit. Such horrible shopping experience. I won't buy anything from farfetch anymore!
Many items cost more than twice than from designer directly 1/5
All the items for Miu Miu are twice the cost that the designer charges. Where does the rest of the money go?
Horrible service 1/5
By Yung Dadddy C
I was charged for an order, and the order was cancelled due to some form of verification. I received an email saying it can take up to 14 days for a refund. If Farfetch has been hacked, or has experience with fraud then they need to invest in better systems/software to deal with this. Cancelling an order and forcing customers to wait 14 days for a refund is a scam. Especially in this era of COVID-19, if this issues isn’t solved I’ll never use Farfetch again and will tell everyone I know not to use this app based on my experience.
App never opens 1/5
Mostly it won’t open and says to “retry”. I end up looking at Farfetch on their website
By Terrance Peterson
This is one of my favorite websites for a variety of reasons. They ship your clothing fast plus you can find a lot of great designer material without worrying about authenticity.
Only one complain 4/5
App is great but the 10% off code for signing up didn’t work and said was expired.
Love ordering 5/5
Everything always come pretty fast! Good & authentic! Super secure packaging! I’m gonna be ordering a lot of stuff even after the holidays ‼️
SACAMMERS! Dont buy from this store!! 1/5
By Cesar Villanueva
Scammers! Never buy from this store. I bought an article online through the web some VALENTINOS shoes and they arrived in Miami in another color. Proceed to return it as corresponds with the return label. No matter how many emails I sent and calls, they never responded. They never refunded my money. Even when I received an email that would refund me, they never did. They want to scam me and steal with US $ 850 I can't allow it. Submitted the claim to PAYPAL and they have more than 95 days that the claim is open and PAYPAL has not yet closed it because they continue and continue to wait for information from the store. I submitted all the EVIDENCE. They are scammers who do not respond and take more than 180 days to make you a refund. SCAMMERS!
FARFETCH is favorable and amazing as always !
By byerensjejd neensnsn
I’ve had good experience with farfetch for a long time but it’s a nightmare now . I’ve been waiting for my order to be prepared and shipped for two days becoming three now and I need my purchase in just three days . I’ve tried emailing farfetch and the address that they out for the destinisatuon of the item . Very disappointing!
I’m a gold member and my order was canceled for no reason now I can’t get my item for the occasion
Love the colors I hope it fits
Easy to use 5/5
App easy to use!!!
No workin. 2/5
I can’t buy.
Never a miss 5/5
By Blessed bey
Love this app. I find everything I’m looking for here!
Top quality great deals
Def Poet on YouTube 3/5
I need more discounts and more affordable prices. Maybe have more frequent sales and the boots that I wanted only had one pair in stock and when I went to order them the next morning they were sold out again. Farfetch please increase your stock of items so this doesn’t happen again. Also this app has a lot of unknown designers which is good ! I don’t like to look like everyone else.
Go Bump Def Poet - Gamble on YouTube !
Love Farfetch 5/5
By Count Laszlo
Only place I shop! Absolutely love FF. No other place to shop. Best products and selection. App is excellent as well.
My favorite way to shop 5/5
I love Farfetch! The app is so easy to use and makes great recommendations. The delivery speed is fantastic. Amazing customer service.
I wish if there is a Exchange policy instead of return for international shipping I always lose my tax when I do refund and then buy it again so I pay the tax two times for one item if the size didn’t work
Lits bad site because they said there is extra 20% off on sale and they don’t give it to me
LOVE IT 5/5
By $c smooth
Veryyyyyy convenient love being a loyal customer always reliable
فيها تلاعب الهودي سعره٣٠٠ الاساسي قبل التخفيض وبعد التخفيض ٣٠٠ ايضا وارتفع سعره ل٤٠٠ !!
فارفتش من المواقع المميزة لكن يبدو انها ستخسر عملائها اذا استمرت بهذه الطريقة
Endless options, but there’s just one flaw 3/5
As I was going through the check out as I was in putting my card information in the only way I was able to complete my purchase was if I save my car details for next time. I usually don’t do this method because of my fear of third-party scammers or anything of the such but it was the only way I can get my item, and I wish it didn’t have to be that way. I hope that changes in the future.
Prada Hat 5/5
I love Farfetch I’ve been shopping with this site for years & I’ll never go anywhere else
Farfetch is one of the best app 5/5
By chapin 07
I do recommend this app
One of the safest online shop app
And true to the items you see is what what you are going to get delivered
The only problem I don’t like how they force you to make a purchase in order to keep your rank
That’s my only complain about it otherwise i love it
Simply The Best! 5/5
By Caren 2
Wonderful selection. Quick shipping.
Absolutely in love! 5/5
Been using the app for 2 years now. Absolutely in love with everything!!! I already recommend it to everyone I know. Great user experience, love the product mix, prices and the tracking of my shipment.
Whatever you guys are doing keep it up!!
Sh. Eg 5/5
The fastest and most reliable of them all. And i tried all