Slow app 3/5
App needs to be worked on too slow always freezing
Technical issues 3/5
I’m having issues with the app. It takes a long time to open then it logs me out of account and takes forever to log in. I uninstalled the app and then installed it back but it’s still happening. Fix it please
Even with all the discounts it’s not worth it. 1/5
By Al sintió ir en
Very very low quality products.
I bought a t-shirt and it only lasted one wash.
The jeans?? Just don’t buy them
Log in Issues 2/5
Love the site but won’t let me log into my account :(
100% recommend 5/5
order came super fast and I was sent helpful emails to even track my package
!!!!! Warning 1/5
They cannot or will not update orders, change them okay cancel them. I wasted 80$ on pmts I can’t wear because the sizes were wrong and they aren’t willing to change the order even if it hasn’t shipped. I’ve had better experiences on amazon. I wouldn’t recomend this place to anyone. Worst experience ordering ever.
Love the dress 2/5
This was my first time shopping at fashion nova online just because I wanted a pink dress for my family photos but I tried it on and it was see through and I was hoping it look the the pictures on the app...
Not great 1/5
Live fashion nova but the app is terrible !!
There are always glitches it shuts down randomly it does not save likes items. But what I really hate about the app is the sort and filter options they change depending on the category. I prefer to use the website over the api also hate that it does not store payment info. It’s just annoying. Please fix app !!
I used to LOVE fashion nova, the clothes were super cheap & cute. After ordering for a few months I’ve been really disappointed. The clothing quality is super cheap, I bought a body suit with spaghetti straps on the shoulders & as I was trying it on the left strap literally ripped off, it wasn’t tight or anything the cloth was just extremely cheap then another item I had ordered was a tank top with diamond straps, after wearing it once the “diamond” strap literally peeled off it was literally like a piece of tape from a craft store. Secondly the most recent times I’ve ordered the item looked nothing like the picture & lastly size is never consistent. Some stuff I’m a medium & others I’m an 1X which is a joke. Point is clothing material is extremely cheap which is why they are constantly having sales & promos.
I bought a 70$ dress and you guys ran out and you refunded me 52$ really ?!!!
Sent wrong item 1/5
I love fashion nova, I buy from them all the time but this time they sent me the wrong item, now idk if I’m going to keep buying from them :(
I ordered 3 things ! Only 2 thingy came in, the delivery did come in late and the packaging was horrible it had marks all on it
It’s 2020... 1/5
I’m guessing they haven't heard the news that not everyone is super skinny, curvy with nice boobs- really hard to shop cause literally all the models have such unrealistic bodies and it’s definitely targeted toward those bodies so unless you’re perfect- don’t download 😔🙄
Fashion nova 3/5
I love fashion nova but my “favorites” has not been working for months. Please fix.
They did not let me exchange or return
First time ordering from fashion nova & they don’t send me a confirmation number, so I reach out to them about my package & they can’t find it , I will never order from them again this was my first & last time.
Use to love 2/5
I use to order from fashion nova all the time but it has app issues and every time my order is one day before delivery I get an email saying that it’s undeliverable and has been returned to sender. This has happened more than once and now I don’t even wanna waste my time anymore ordering when it probably won’t even get to me. COME ON FASHION NOVA YOU’RE LOSING CUSTOMERS !
By anti boomer101
they are true to size , and very comfortable clothing:)
Bad company 1/5
I’ve made an order before 2 years and I pay for it more than 200$ and I didn’t get anything till now !!!! What the wrong with you ?!!!!
Always only shows like 4 items 1/5
By can 17
Doesn’t sort well, much more limited than actual website 😢
Lately it’s been crashing for me. 4/5
I’ll be scrolling per usual, then BOOM, it freezes and I’ll have to start all over again. Kind of annoying, love the app though. Just needs some improvements
Not again 1/5
I used to love fashion nova but There’s no point of the having over night shipping if it takes them 3 days for them to send your order! Pathetic RIDICULOUS
I’ve ordered my clothes now it says my orders are empty it’s been a week no change I don’t go back and forth I’m getting my bank to my money back! Fashion nova doesn’t even have a call number... I’m sad cause I love their clothes just not this website I’ll never do it again!
Returns & refunds 4/5
It’s not fair that now when we can get only get our refunds with store credit
Product review addition 4/5
By Taco Tuesday Buesday
I think it would be very helpful if the in app reviews specified what size the customer ordered or even the measurements of the customer as well. It would be very helpful.
I love FashionNova so much but it’d be even more amazing if you guys had no limit on your wishlist. If in the future that’s possible that’d be great ❤️.
Worst customer service ever 1/5
I’ve purchased more than 500$ worth of clothing my package was never delivered and they blamed it on the shipping company!! the company stated that they gave the wrong address the package was sent back to shipper and my history of order got deleted on the app!! I never got my package or my money back...
I don’t know why but shipping is terrible, you guys are slow, usually it take a couple hours to get the tracking number then I get my order in 3 days, now I have to wait 5+🤦🏾♀️ please get it together, we need fast shipment.
THIS APP IS AWFUL 1/5
By TERRIBLE APP. IM DONE
I thought their website was bad.. lol half the time the clothes won’t load or you’ll get 2 pages in and every single item is blank. Fix it fashionnova. I’m done.
Can’t cancel order 1/5
By TrIppY HiPpy 422
It didn’t give me the option to put my size and when I realized I didn’t put in a size I already placed the order So I couldn’t get my size and you can’t change or cancel an order so guess Idk what size I’m getting🙄
It’s so irritating that you have to login to the app every single time. It never keeps you logged in and doesn’t have the option to login with face or finger ID!!
Horrible App 1/5
The drop downs never load and my stuff disappears all the time and it takes for pictures to load.Please Fix this
The glitches are horrible. 2/5
I love the shipping and clothes but the glitches are horrible. Iv has this app for months and they don’t seem to be fixed
APP MALFUNCTIONS 4/5
Fashion Nova app is generally good, you are able to make purchase in due time, the only problem is when you leave clothes in your cart and you go to another app on your phone when you log back in your cart is empty and sometimes you even have to log out, the problem is you can’t remember every single thing that was in your cart. This is very tiring because it happens every time. I put a particular dress in my cart cane back and my cart was empty, searched the name of the dress up and it was no where to be found. Very tiring.
Awesome app, love FN 5/5
I normally don’t really download apps for shopping, but I love FN, I couldn’t help it. This app makes it easy to save styles for later and usually has app only sales!!
Me gustaría ver esta página en español 5/5
Me gustaría esta página en español
No matter how many times I download and delete the app it doesn’t work. I just want it to work the app is a lot more convenient than the website.
They have nice stuff but.. 3/5
By Jada Mychele
I just find it weird that all the plus size clothes are bunched together (men’s and women’s). But if you go to regular size clothing, all the women’s stuff are separated from the regular size men’s clothing.
I just think don’t plus size people need the same ease as well? If I’m looking for curve women clothes, don’t show me a plus sized man’s outfit! Sometimes I give up on at this store cause I don’t feel like swiping for 30 mins and half the clothes I see are men’s.
And the sorting option is wrong because low to high shows high to low and vice versa.
Getting multiple notifications 1/5
I love the app, clothes, shipping and all but I’m getting really tired of the same notification about “Saw Something you like?....” I’ve gotten about 15 of these in the last 30 minutes. It’s getting really annoying. Please fix this....
overall i am pleased with the app except for my “favorites” wishlist most items are there but, some are glitches in multiple spaces where another item should be .. not sure if anyone else has/had this problem but, i have tried to reboot it to find the same problem occur .. i think i’ll maybe just start back ordering from the website.
Not happy 1/5
By Luvely me
I ordered two outfits and shoes. One outfit fit pretty good but the other was a total fail. I had to force it on and it simply did not fit. When I went to send it back to get a bigger size it said final sale can’t exchange or return. It was not cheap. I returned the shoes because I did not like the way they fit and had to pay $15 for shipping and will only get store credit not a refund. When I log on it doesn’t even have my recent purchases on there meaning that I might not even see my credit. What a hassle and I live too far to just go to the store. I live in Tennessee and they are in California.
Skip the app, shop on the website instead 1/5
This app does not sync to your account information, favorites or shopping cart on the desktop site. There isn’t a place to enter a discount code either.
Will never get my order 1/5
It is being sent to the wrong address and I need to change it and they won’t let me , I paid $50 and I will never get the package because they don’t cancel orders or change address I am really upset about this
By yaagirlapril . 🚨❤️
My first time ordering something and my package got lost my package. No refunds but I got a 25% off ... like if I want to order ever again. I just want my money back now.
Great clothes! But terrible shipping 3/5
I’ve been supporting fashion nova since I was 13 and me being in Ohio my packages would come within 2-3 days and they would send it out immediately, I don’t know what happened recently but I ordered my stuff on FEBUARY 3RD and it still hasn’t been shipped and they keep moving the delivery date up, and now it’s not showing me a date period fashion nova get it together before you start losing good customers and also the fact that you charge $7 for shipping plus a whole bunch of tax is ridiculous I’m starting to move further and further away from this store even though the jeans fit my tiny waist and make my butt look good
Great clothes horrible app 2/5
By Girl luv games
This app needs some work I have to sign out repeatedly delete the app and re download it for it to work this is a hassle sometimes the app freezes up and goes blank so I can’t see any of the clothes or accessories just the names of what ever the item is this is frustrating
Horrible Customer Sevice 1/5
I ordered from Fashion Nova about three times, but my last order ($55) was lost and i emailed them not once, but twice. I went to several Ups stores near me and they haven’t even received it. Never ordering here again.
By ameera chanel
I don’t know if it’s just me but fashion nova prices have been going up . Like I just purchased two days a go a pair of jeans that were 54.99 and are now 59.99 like WHAT!??!??
Love it! But one minor flaw.. 4/5
i love the app and how easy it is to shop! However one thing I couldn’t help but notice is that when you search anything specific (vneck tee, cargo pants, crop top, maxi sets, etc.), ALL of the photos shrink down to a list format. This means instead of being able to scroll through all of the styles to get a good idea of what you’re looking at, you have to click on each and every option to look at it or you just have to take a wild guess on which one is closest to what you’re looking for and view them independently. A very minor flaw in the shopping experience from a consumer stand point, but otherwise i love this app. it takes all my money and i don’t regret it one bit!😂