JEANS WILL CHANGE YOUR LIFE 5/5
By im ok with instagram
Im going to come clean and mention that i'm only 16, i've seen my friends and classmates boasting about this app and their amazing clothes (not to mention all the influence by the media) but once i got this app i was also kind of, I know there is a word for this but kind of through me off and made me feel, small i guess? not physically, just how the models are LITERALLY models, which made me feel self conscious, but nuntheless, my first purchas were the famously known best fit jeans in the wooorrrlldd! I got a bootcut which i was really scared at first because my past expirence with bootcut was not good😐(being 5'2 and having most store fronts sell jeans built for 5'6 and up🤦🏽♀️) but the jeans came in, fit me PERFECTLY AND I LOVE THE JEANS I WEAR THEM TWICE A WEEK I DONT CARE I DONT CARE I LOVE THEM 😩 i got at least 5 more pairs recently, love love LOVE them all, i also have at least 8 shirts from fashion nova, and a couple body chains and chockers, i Love you @fashionnova thankyou for the amazing expirience will always shop from you guys❤️ ps- custumer service is great, one time i didnt check before i ordered(whoops) and didnt put ANY adress, fashion nova notticed this, notified me, and while it was an inconvenience that i had to go to the warehouse and pick it up, it was totally worth it because i got the best d*mn outfit you'll find 😩 app is amazing love it dont change a thing!
Love list 3/5
By emilychoward
Every time I use the app & favorite something (& I’m logged on to my account) it doesn’t save what I like so that’s pretty annoying
Love the brand hate the app 1/5
By Murderlina Farruggio
ADD FILTERS SO WE CAN SEARCH BY SIZE IN THE APP.
App not compatible with iPad 3/5
By Texas0829
Haven’t ordered anything but the app doesn’t really work on the iPad. Really the only complaint I have 🙋🏻
I love Fashion Nova but let’s talk about this app... 4/5
By 😍😍😍😍Brianna😍😍😍😍
I have a LOT of things in my favorites but when I go on the app it never pulls up!! Sometimes i’ll go like something random to see if it’ll come up and it still doesn’t. So then i either have to get my laptop, try and search and find it, or go to safari... AND I DONT WANNA DO NUN OF THAT!!! So hey fashion nova let’s fix it boo..
❗️❗️❗️ 3/5
By 💖💅🏽
Everytime i go into my favorites i say I don’t have any when i know i do, then when i do favorite something it doesn’t go to the favorites it still say it’s none. Can you guys please fix this problem 🙄
shoes... 4/5
By amari...
when i unfavorite shoes, they don’t remove from my list. but besides that it’s a good app.
Surprisingly awesome 5/5
By Cass23006
When I first saw Fashion Nova heavily advertised on Instagram, I thought it was more of a gimmick than an actual app I could utilize for clothing. However, I waited for a sale and bit the bullet to test the app out. To begin with, I tend to struggle to find clothes that fit me given my body type. Generally, clothing targeted towards people in my age range aren’t particularly forgiving when it comes to having curves. I’m not super curvy, but it was great to finally have clothing that fits nicely on my body versus looking awkwardly placed.
I was pleasantly surprised to find that the quality of the clothing is significantly better than what you would get at a clothing store like Papaya or Charlotte Russe. This explains the discrepancy in the prices, though the price ranges are comparable for people shopping within that budget. As a bonus, their shipping is also fast (2-3 days).
The only real suggestion I have for the people who run the app is to market less towards club gear, and more towards everyday wear. The clothes are gorgeous, but you can be hard-pressed to find anything you’d wear outside of a club.
Would definitely recommend!
Quality Quality !!! 1/5
By Daisy42015
Terrible quality and their sizing is bad.I bought a pencil skirt size large. It looked like XS. Too much of party clothing as well. I deleted the app and unsubscribed .
Good for the most part 4/5
By EternalSigh
My account won’t work from the app for whatever reason. My favorites won’t load and if something in your cart sells out it doesn’t always tell you. Other than that I enjoy the seamless scrolling, wish there were more filters (sizes, styles, etc).
color coding issue. 5/5
By Pennywises Eggos
i don’t like how it is color coded it gives me ocd
Love 4/5
By JanmalOoakananbwbwwkooZizoxxx
Fashionova is everything sizing is great and of course really cute. But sadly I went to buy a specific item from “my favorites” and this list was gone! I had like a million things on there!
App is horrible with search and filters 1/5
By MykimThi84
You need to have filters where it filters by categories and sizes. No one in their right mind wants to scroll endlessly and click on each thing they are interested in just to find out it’s not in their size. And if it’s sold out, why keep the image up?? I’m looking for just dresses, but I can’t even look at just dresses. Come on... it’s not that hard to implement different filter categories. I work in IT, please prioritize this! Your search functionally only searches for they keywords, if I put in Large as a size it finds an item that is called large instead of pulling up the sizes.
App for what?! 1/5
By Pretty Piece
Came to complain and noticed that many are having the same problem. At this point I feel like FN is beyond customer service! Who cares about the little people that made this company now?! 1st., The app is a complete waste of space and time! Biggest complaint is that I can’t save favorites! What an inconvenience to go to spend your money and have to search through 100,000 items and you either can’t find it or now that you have it’s sold out! Or how about actually ordering an item or 4 in my case only to find out through email that not only do they not have what you were able to put in your cart and pay for but now your stuck with a store credit! That’s ludicrous!! Why let me check out with items if you know it’s out of stock?! I’ve learned to read the reviews more bc sometimes people say in the review section “this items out of stock, don’t purchase!” Smh I’ve erased and downloaded the multiple times to the point of erasing and just saving the actual website page to my home screen! It’s basically a hit or miss with FN! You either have really good luck or it’s terrible!
My Experience 5/5
By clasicx
Okay so I PERSONALLY measured myself at home which made it not so accurate, but that’s fine.
Ordering
- My ordering experience was great. It explained the process well and made it easier for me. Tip: Look up Fashion Nova coupons!!
- One thing I was confused about was why it didn’t let me track my shipping? It said “We've accepted your order, and we're getting it ready. Come back to this page for updates on your shipment status.” I just got the package and was confused why it was here and I didn’t know.
Shipping
- It got here in less then five days! They are 100% honest when they say fast shipping!
Clothes (TIP)
- to be honest if you are getting HIGH wasted jeans and aren’t skinny around the stomach area be careful! The zipper slides VERY easily which was something I was sad abt lol! Not too worried because I’m going to be on a workout plan this summer.
- Other than that all my clothes are comfy, shape my butt well, and are vv cute!
Horrible App 1/5
By JBryant82
The tracking number does not link to the actual delivery company. The guys clothes look really basic. I’m going on vacation so it’s something I plan to wear once an done because the clothes are cheaply made.
Bad app 2/5
By Frbunk
The app continues to shut down and I cant review my favorites at all. No matter how many times I restart my phone or delete and install the app, it doesn’t work.
App problems 2/5
By melsg20
i’m constantly on the app but when i favourite things it’s not on my list but when i do it through the website it’s there but some of the items are same saying sold out already for like weeks straight
What’s up 2/5
By bootybb
Love the app quick ordering but why can’t I heart my favs anymore...
🤦🏼♀️ 1/5
By lopez_333
Bonita ropa pero de que sirve darle guardar si no se guardan ni guns ropa
PLEASE CHANGE 1/5
By StephThis
The only thing you can filter by is color, can you please add a SIZE and CLOTHING TYPE option when shopping!
Further app development 1/5
By Remyameenah
I have to say, this is one of the worst online shopping apps I’ve ever used. I always have to log in everytime I open the app. Sometimes, even when I’m logged in, it doesn’t sync my favorites. If I like a dress, it won’t save it to my favorite; I have to add it to my bag to find the dress. It’s just too much hassle trying to navigate the application. I hope you guys can put in more work to develop this app.
Love fashion nova but the app.. 4/5
By inerbeaner
The app itself works good for the most part but all my favorites disappear than reappear. If that's fixed, I'd give this app a 5 star. Love fashion nova though! No issues there
Won’t Save Favorites 2/5
By jociekate5
I was shopping on the app for over an hour and saved all of my favorites so I could go back and purchase them. The app says I have no favorites selected. It’s annoying and because of this I haven’t bought anything in a while and I use this app regularly. I can view my favorites only if I use my laptop. It’s annoying
Great app 4/5
By monicaaaguiar
Just wish when scrolling we could see a little bar on the side that would tell us roughly how far down the page goes.
Terrible. 3/5
By T. E. B.
The app is nice but MY FAVORITES NEVER SHOW UP ANYMORE so I can’t even utilize the app like I want too
. 1/5
By i hate it terrible
absolutely terrible the second time my packages have gone missing . I’m always told to be patient but I never receive anything and you don’t give me my money back
App 3/5
By jessimidgy
It keeps logging me out of my account and when I try to log back in or select forgot password it says “cannot find customer” and so I tried to make another account and it says “email taken”. Sometimes it does actually let me log back in eventually, but like I said it ends up logging me back out....
the favorites 3/5
By TaraRose952
love this store but recently when i add something to my favorites the heart turns pink like it should and it seems like it’s been added to the favorites but when i go to my favorites it has not been added and it is no longer pink when i go back to it.
Returns impossible 2/5
By RegRugg
The returns are impossible with the recent app update. Be forewarned before order and make certain you like what you buy!!
TERRIBLE 1/5
By @jacksxrussett
Everything’s terrible, I used it for the first time and I never got my package and they send me a gift card for the same amount that I spend in my order and I tried to use it and it doesn’t work either and customer service don’t do anything to help me
The customer service is so bad they do reply but they don’t help at all
It was the first time I tried to order something from here and definitely will be the last
Scared 1/5
By isabella👑
Well I haven’t shopped here yet and I just downloaded the app but with all these reviews I just read I won’t be purchasing anything from this site and deleting the app right now from my phone. That’s a shame loosing customers that haven’t even shopped there yet😬🙅🏻♀️
App hardly ever works 1/5
By ajena c
I stored items that I needed to order in my cart yesterday thru the app on my phone. I went to purchase them today and the open won’t get off the main screen. So I tried to access my cart on my computer and the cart is empty! This is the second time it has happened when I used the app
Love fashion nova!! 4/5
By joli p
Great!! but I can’t view my favorites anymore? Says I don’t have any even though I keep tapping the hearts
Horrible! 1/5
By AlyM2018
When I ordered from FN I paid extra for quicker shipping & it took about a month for me to get it. Shipping from California to Arizona took them a whole month! Then when I got it several items were not in my package. Their excuse for taking so long to ship was because they were making sure to put all my items in yet when I got it several items weren’t there. I had to wait another 2 months for my refund. 1 month of trying to get in touch with them and after 2 emails that they finally sent me back, it was another month until I saw the refund hit my bank account. Also, the clothing I did get had the same labels as clothes that Rainbow & CitiTrends & Walmart etc sell for much cheaper. I would only recommend FN for specific collections that aren’t anywhere else but as far as all their clothes/shoes/accessories etc DO NOT SHOP WITH THEM. Shop BOOHOO or PLT (and boohoo got me my packages within DAYS & they are overseas in Europe!) or just go to Rainbow etc.
Fashion nova 5/5
By Prisy_12
Fashion nova is the best place to shop the clothes is so pretty I love the clothes I barely started shopping in fashion nova and I I love it already so you guys start shopping💖❤️💖💖💐🌸💗💓❤️
Phony company 1/5
By Trigger1979
I ordered an item months ago and still haven’t received anything. There is no one to speak to about the issue and they took my money. Do not purchase anything from this company. Their a fraud....
Doesn’t sync with website 3/5
By Issalright
App cart doesn’t sync with website cart when you sign in. There’s way too many clothes on this site for me to go back and look for them.
Love fashion nova but wanted more details 4/5
By some good and bad
I love fashion nova and it’s amazing but I have kids and I think it would be amazing for them to have some cloths too because when I first got on I’m like wow so amazing for all the mothers like me but when I tried to find kids cloths I can’t find All I found was customs from hallows any I was disappointed I mean yeah there maybe in different areas but like I’m a mother and I really love fashion nova I mean some stores I go to don’t even have good clothing they get ripped up so quick please add better kids cloths
Bad return policy 3/5
By Jmac 28283434
I like the clothes and styles they offer. That being said the return policy is subpar. Anything you purchase that has a cost ending with .96 through .00 the sale is final. Lol so basically what they’re telling you is ..... all sales are final. I mean when you are buying things online you already know some of the stuff you buy won’t fit or you won’t like and will need to return. Sadly although I love the clothing here probably won’t buy much else now that I’m aware that returns aren’t really an option 🤷♂️🤷♂️
Account information 3/5
By nailsyou5
I love fashion nova . One of my fav online stores to shop from. Clothes fit nice , I can find something for every occasion. I wish they would open a physical store somewhere in Washington state . It would be amazing. But I hate that everytime you update the app or you're off of it for more than a week, it logs you out. I lose everything in my favorites, my cart, all my past orders, everything. It gets pretty frustrating especially if you spend all day looking for a special piece for an occasion, find it, and then when it comes time to buy it, it's gone . Other than that, everything works great . I just wish that didn't happen. On several occasions it has happened and it's making me not want to shop on the app any more
DON’T USE THE APP‼️ 1/5
By MZ. DES
The app has just fell apart completely it’s mostly trash to me. My favorites weren’t saving and too many problems to deal with. If you have an account on the app like me, just go to the website and log in on there. It works and it’s accurate no problems!
Sizes 4/5
By BriaReys
Please add a filter to sizes! Nothing worse than seeing something you like and realizing it’s not in your size.
Why i cant see my favorites? 1/5
By LA QUE PUEDE
I can’t save anything to favorite is every day the app deletes it, you guys need to fix this
Please fix the app 3/5
By KendallEclipse
Idk why it won’t work but I’ve logged in and out of my account many times, I’ve restarted my phone, and I’ve deleted the app and re-downloaded it but no matter what I do it won’t keep the list of things I heart and some things that I wanted I can’t remember what they are. If there’s any way to fix it please do. Thank you.
The app 2/5
By Bombshell_ify
I have no problems with ordering , expect when i ordered something and put in my old address, i contacted them right away before the sent me a confirmation code they refused to change the address saying it was impossible. I had to call my old place to see if i got my package. There customer service rep are bad at doing dere jobs. For weeks i have been like outfits so i could come back and buy it, only for me check and non of them was saved even tho i was logged into my account.
Disappointed 1/5
By alymonett120
I’ve heard so many good things about this site, but I have never had a good experience. The first time I ever ordered from them they sent me 2 sizes larger than what I asked for. The material was really cheap and you could see through the whole outfit. The most recent time I ordered they refunded my order when I didn’t ask for a one, and didn’t give me my money back either (not even store credit). I don’t recommend shopping here.
They sent me WRONG items 1/5
By kee9123td
Look at their BBB reports if you go to their locations on google just LOOK. I paid almost $100 just to receive the wrong items BEWARE. Also two day shipping took almost a week BEWARE. I’m deleting App off of my phone. I want my money back! I will go to corporate. It’s. Trash company. I’m never buying from them again.
fashion nova arnaque 1/5
By badoooui
mauvaise expérience , ils veulent pas me rembourser mes 230 $ ils veulent même pas m'aider pour avoir des réponses claires je lus qu'un moi et ma commande est toujours à new york , service client 0/10
