I used to spend lots of money on fashion nova but they haven’t restocked A LOT of items in months (almost a year for some) and now the favorites section is gone? Definitely won’t be shopping here anymore
Looks like I won't be buying from y'all since I no longer have my favorites marked, and ready for me when I want to order. ( I just checked through the site instead of the app it says that they are doing some maintenance on the wishlist portion and everything will still be there when they put the option back on. thank God, it was going to be rough finding clothes cause I'm picky)!!!!!
App glitches 1/5
By That person 565656
Hey hey seriously need to fix the app, the favorites icon has disappeared. It logs you out, or the app itself just shuts down/ freezes it’s super inconvenient and annoying for those who actually want to buy from them. Check out Sorella in the meantime.
No wishlist? 1/5
Trying to figure out why y’all removed the wishlist lol?
I was about to shop everything i want for traveling this summer in my wishlist/favorites but out of sudden y’all removed it WHYYYY??????
Fix the app please 1/5
All my favorited items are gone!!! What happened?! Please fix this cause i wont be able to find the exact clothes that i want to purchase in the future
What happened to the favorites !!!!! 4/5
By Elizabeth 💆🏾♀️
I just went on the app to check my favorites and realized that the favorites section is gone. Bring back the favorites section please. I like that feature because it’s like a wishlist to have an idea of what I may purchase in the future.
It seems like you guys took off the things you favorited or ( wishlisted) so now I can’t find the stuff that I saved to buy later
Why did you take away the favorites list ?? 3/5
By maddie barrera garcia
I had so many items in my favorites list and you guys recently took it out and I’m very upset about that because I had so many items to buy in the future in there and you took it away and now when something goes sold out that’s in my bag I have to get rid of it permanently and can’t leave it in my favorites , please put it back with everything still in it .
i used to love this app, i’ve purchased over 30 items from here. but for the last week i’ve favorited 70 items for my back to school shopping, and i was about to put them into my cart after work. i come home and the whole favorites list, and option are GONE. that’s hundreds of dollars you guys could’ve had. but oh well. i’ll take my money elsewhere.
THEY HAVE THE BEST CLOTHES AND U GET EXACTLY WHAT U ASK FOR I LOVE IT
Love it but... 3/5
I adore Fashion Nova to the fullest, shipping is great and I love every piece that I get, however I can’t put anything into my favorites now...there isn’t even a favorite section anymore😩 please help
Took off all my hearted items 3/5
I love fashion nova and the clothes but I noticed they took off the option to heart am item and it saves, all the things I saved and I was planning on buying later once they restocked are all gone and obviously I didn’t remember the names of each item which just makes me not even wanna find it and buy it anymore
ALL OF MY FAVORITES DISAPPEARED
Why have filter options when they don’t work half the time? 2/5
Filtering by color does not work. Why have this option?
I absolutely love fashion nova ! However the app has many many problems . First it wouldn’t let me use my own account for months but the website would so finally I had to make a new account to be able to use the app . Then I had all these things saved for later so I can buy little by little the whole favorite option disappeared and now I really don’t care to shop here anymore I’m a little upset
Lovee fashion nova 5/5
It was my first time ordering from fashion nova and it will not be my last i love there cloths and the shipping my order arrived 3 days after placing my order and i got standard free shipping spent $345 and i do not regret a cent love there item !!!
Don’t shop here 1/5
By Tumblr loves all
They say they have customer service but they don’t. My order was supposed to come in over a week ago and I couldn’t get a hold of anyone to tell me what’s going on. Then to top it off, they sent me the wrong pants, and if you want to return be ready to pay for your own return. The clothes are very cheap and look nothing like the picture. If you don’t want to loose your money don’t shop here!
It’s ok 2/5
By jj da queen😍🤤🤩
Fix your shipping service it’s trash. Re fun people there money if they don’t get Thier package or at least give them a free replacement for crying out loud and let them know if they package was never shipped or lost or stolen. I heard so much about you guys, fix your shipping service. Although you sell nice clothes, get your shipping service together like amazon
Will NEVER order from fashion nova again! 1/5
So what is the purpose of fashion nova having overnight shipping and charging customers $14.99 if you have to wait several days for the items to come? And i have reached out several times via email for a refund of my
Shipping charges and no response. Very unprofessional on behalf of fashion nova. I will never order anything from them again
By Parker @16
Every time I try to place my order the app keeps shutting down. It only does that when I’m putting in my card number and than when I try to do Apple Pay it saying it won’t go thought either.
Worse experience 1/5
I’ve always wanted to order from fashion nova ! So I finally did before my vacation. And I received an email saying my package was delivered with all items and I go get the package and I was MISSING 3 items. I was very patient at first and I emailed them once and they said it would take 24-48 hours to respond four days later get another email saying to resend another email about my items again! And saying to wait 48 hours again. 4 days later still no response. I called customer service and the guy helped me and he said those items were out of stock and he gave me a refund. HORRIBLE experience.
Changed my address with no confirmation 1/5
If I could give fashion nova no stars I would. So unprofessional and extremely unhelpful in trying to get my money back. Fashion nova changed my address within two hours of delivery to someone else’s house and now i’m our almost $300 with nothing to show for it. Please do your research on fashion nova scamming people before you buy from them. There are plenty of videos and links all over the internet. DO NOT SHOP HERE!!! it’s been months and i am STILL trying to figure out how to resolve this with no help from fashion nova. Disgusted.
STOP BUYING FROM HERE. 1/5
No refunds. (Even if item is out of stock) You must pay the shipping fee if you decide to return. Steals designs from smaller businesses. UNDERPAYS WORKERS! Disgusting. These clothes are way too expensive for them to be paying their workers $4 an hour? If I could rate it 0 stars, I would. BOYCOTT FASHION NOVA.
Wow 🤩 🙌🏾 5/5
By ona 💫
Lemme tell u sum about FashionNova. FashionNova don’t PLAY 🙅🏾♀️. I have an event coming up on July 5th and had no dress right, my stupid ass found and ordered a dress on June 30th...THE VERY END OF THE MONTH. I was out here stressing, crying and everything because I thought my package wouldn’t make it before the 5th......3 DAYS LATER MY PACKAGE IS AT THE DOOR! 😤👏🏾👏🏾 3 DAY SHIPPING ARE YOU KIDDING ME?! 🤩 it’s July 3rd as I speak, I got my dress, quality AMAZING and all 🙌🏾✨ I will forever shop from FashionNova and that’s a fact 🙅🏾♀️💕
Need my package or refund or even store credit !! 1/5
It’s been a whole 8 days and My package hasn’t even been shipped and no signs of tracking details. I contacted them via email and they never email back. And they don’t have no one to answer the call never !!!!! Do not purchase here ! It just takes your money and you get nothing. You’ll get your package only if you lucky sometimes haha. Cmon Fashionnova ,Try Either shipping packages or refunding or even store credit. Don’t don’t ignore the emails 😤
Great delivery time 5/5
This app is great for delivery of the clothes that you desire at a speedy time I had no issues I will be buying again though it is my first time making a purchase I enjoyed every experience from the time of arrival to the unpackaging
Zero stars 1/5
By I will tell tou soemthing
I’ll buy when you guys pay your workers the $3.8 million that you owe them!! Zero stars
App Update 5/5
OMG! I haven’t been on in a awhile, but the new app update is amazing! It’s very user friendly and I can spend my money easily 😂. The previous app was very slow and I would get very frustrated using it! Good job Fashionova!
It’s not bad but it’s not great 3/5
By hello 34
Fashion nova is like you win some you lose some ... I bought a bunch of jeans from fashion nova and I fell in love. The quality is great and it’s not like legging material they are actually jeans from real companies. I then went to purchasing shoes. All their heels and slides and sandals that I purchased was true to their description and fit perfectly.I then went on to purchasing tops and they were all awful. I was shocked and surprised that the shirts came out that way!! The quality to all the shirts was cheap and kind of thin .. I then bought about 2 more shirts and the quality was the same. I went back to see if it said the material would be thin and it didn’t say. I would still be shopping here but I just really only need shirts. Also their return policy is very crappy. The policy isn’t like this because of covid it’s been like this for since I been shopping here for a year 1/2. They would only really give you a refund in store credit which is bad because I really need shirts and I don’t wanna keep guess and waiting and hoping my shirt would come in a good quality!
I submitted a return and sent my items back only for them to not credit me and not reach out to me after receiving the clothing. No credit or a refund going on 3 months now!
Wrong item 1/5
By Des M Wheeler
I ordered a t-shirt and shorts. Instead I had received a tube top, I’m so disappointed.
Too many app Crashes!!! 1/5
I love the app and clothes but hate that I can’t even use the app without it crashing 100 times back to back!!! 1 star 👎
By bac !
took advantage of hispanic workers by paying them only 4.20 and hour in terrible working conditions.
Fix your website 1/5
I can’t see any of the actual products, just overlays of the pictures of them with who knows what you’re trying to sell.
Where is my stuff??? 1/5
I think this is the last time I’m ordering from fashion nova. Y’all said it would be here Friday. You said it had shipped. Come to find out it didn’t? It’s Sunday now. I NEED MY CLOTHES. I don’t want a refund or that store credit bs! I contacted customer service and didn’t get anything back. Y’all need to get it together this is ridiculous. I spent almost $400 on that order.
One star 1/5
They take advantage of illegal immigrants and make them work in unsafe conditions✌🏻
The filter function doesn’t work and it’s makes it harder to shop.
So mad 2/5
I have ordered from here and I don’t have my order number or anything my first ordering from there I’m a little disappointed because I heard so much good
Pretty good 4/5
By Username Is Unavailable....
Fashion nova is a good app. It has nice clothing items and accessories, but today I was going on to the app to check my order and it said that I needed to login. I tired to login but then it kept saying that I entered the wrong email or password. The thing was that I had entered in the right email and password. I don’t want to create a new account because I had things saved and an order that I would’ve liked to keep track of.
This app cancelled my order every time. I had ordered a shirt and glasses and they cancelled it.
Worst customer service ever 1/5
I’m never ordering from this place ever again.!! I’ve ordered my stuff a week ago with a 2/3 express shipping and my stuff still hasn’t arrived. I’ve tried contacting them and they still haven’t sent out a response. Is there anyway I can get my refund? They can keep the clothes idc I want my money back. Never buy from this place ever again!
Pointless App 1/5
The filter function didn’t work.
Gift card 1/5
By momo kalen
I was sent the wrong product & was refunded a gift card but when I tried using it , it didn’t work. I contacted customer service 4 times and never got a helpful response.
Option where costumers can take picks of the item 4/5
I like fashion nova. The only thing is...sometimes the clothes don’t look like they do on the website or don’t fit the same way. Just like amazon and other sites, people who have bought the item should be able to write a review and upload a photo of the item.
Don’t shop here! 1/5
Received a ruined item some too small aside from that Tried returning items for store credit it’s been a month since they received the items I sent back still nothing! Been emailing them and they have completely ignored me. Waste of money never will I shop here
Bad service 1/5
Took too long to get here and for returns it’s only store credits so basically no refunds. Overall very bad website would not buy again
I wish they restocked 3/5
By Mimi Character
The app is incredible, and the clothes are out of this world. BUT, I waited to long which j in shouldn’t have and now everything in my account is sold out. I’ve been waiting and waiting for it the be restocked but it still hasn’t. And one day i looked up on google “ when does fashion nova restocked” and it said when things get sold out they most likely don’t restock them so I’m really mad about that.
Much better.. 5/5
Shipping wise I feel like fashion nova stepped up, even during quarantine shipping has been pretty quick so far. Love